Short Review: When…read moreI someday move out of Lansing this will be one of the places I expect to have the hardest time replacing in a new city. Friendly staff, quality service and repair, phenomenal customer service, and rides to and from surrounding area if you need to leave your car for a bit. Long Review: I've been living in the greater Lansing area for a few years now, and have a somewhat older car (12 years/140,000+ miles at the time of this review). I've been to a number of auto mechanics throughout the area, and never really felt attached to any one of them until I started going to East Lansing Auto. East Lansing Auto used to be on Grand River Ave, just east of Hobby Lobby. This was particularly nice in terms of getting to campus - if you need to drop your car off they will give you a lift to and from MSU. They are now located just up Abbot/Chandler Rd, and still give rides to and from MSU. I can't speak for other destinations, but I would imagine that they also give rides to and from other places within reason. The staff are great, and you'll basically only ever run into one of two people working the front desk. They will learn your name and your car fairly quickly and make you feel right at home. They are always very upfront about diagnosis and repair, and put in effort to ensure you understand (if you want to) what's wrong with your car and what they're going to do to fix it. I've learned more about cars since I started going to East Lansing Auto than I ever thought I needed to. Prices are the price of auto repair. If you are headed to an auto mechanic there's probably something wrong with your car, and it's probably going to cost you a bit of money. They are no worse than any other mechanic in town, in my experience, and they also always give you options on different manufacturers' parts (when it is an option). East Lansing Auto is also the only auto mechanic I've ever been to that was willing to admit (and resolve) their own mistakes. A few summers ago I went in with an intermittent noise coming from under the hood. They diagnosed it as a problem with a part of the air conditioning system, and I had them replace it. A day or so later I received a call that the air conditioning system had been replaced but the noise hadn't stopped. I was a bit upset, but they reassured me that they would keep troubleshooting, and since the replacement of the A/C was a product of their misdiagnosis that it would be at no charge to me. The problem eventually turned out to be a broken flywheel in the transmission, which they fixed with no other problems. These days I even bring my car to East Lansing Auto for oil changes, which are actually cheaper than some of the 'oil change only' shops. They also give your car a good once over while in there and will alert you to anything that might be going wrong. If you're looking for a good mechanic in the Greater Lansing area, give them a try.

Dan Black rebuilt, painted, reharnessed and tuned my LS in a couple hours! It runs and looks…read moreamazing, thank you so much Dan Black!!

Fast, friendly, competent service. Stopped by today with a…read moreproblem and received immediate attention. Would definitely recommend.

In the past I have had only good things to say. I think overall the shop does good work. Keep in…read moremind I generally do 90+% or my own repairs/maintenance. However, recently reached out for options to get my truck's rear axle rebuilt, as I did not have time and would need to purchase some of the tools if I did it myself. I made no qualms about the fact I expected there was likely gear damage and would likely need to be rebuilt. The guy on the phone made it sound they were well equipped to handle the rebuilds there. After the truck sitting all day, the got to it the next day and took almost the entirety of the second day to pull the diff cover confirm there was gear damage, and have their sales guy call with options. This is when I found out they completely misrepresented the options and they could order a reman (which I could have done and installed) or farm out the rebuild both with astronomical costs. So I had them clean, reassemble and fill the diff. This basically took the rest of the second day and still had to argue at the inflated cost for doing a diff fluid change I would never have taken to them to do if they hadn't lied. And the attitude of the guy I talked to about the bill (which was the same guy who misrepresented their capability) was insulting and in a worse mood I'd have lost my cool for sure.

Great customer service! Fast and efficient service…read more Thanks Guys!! I will recommend you to all who ask. What a great experience.

I always use Dykstra Auto. I really appreciate their thorough inspection and report they provide…read morewith an oil change or with a repair estimate. I feel they're very honest. Also, they always get me in quickly.

For the last two and a half years, I had a love-hate relationship with my 2010 Audi A4. I loved how…read moreit drives, I hated how much it cost to maintain. After spending too much at the local Audi dealer, I turned to the guys at Redline for maintenance and repair work, including oil changes, scheduled maintenance, new brakes and rotors, headlights, and new wheel bearings. Nick (the service manager) is very friendly, honest and helpful. The repair work was SIGNIFICANTLY less than at the local Audi dealer I had used. (Case in point: $40 for a lightbulb at Redline, $140 at Williams Audi). Nick also offered good advice on what maintenance needs to be performed, what doesn't need to be done, and what I should do to maintain my car in the future. The only downsides are that it's sometimes tough to get an appointment right away and scheduled maintenance costs about the same as the dealer. Also, there's not a shuttle service like you might find at a dealer. Otherwise, Redline is great, and I definitely trust them with my car.

This is the only place I will ever take any of my cars and have referred many ! Owner and his…read morefamily are top notch , qualified and will always work with you .

Do not go there until you want more unexpected problems. Never fix what they are supposed to and…read morenew issues will arise after going there. More expensive than a dealership too.

Ok so I went for an oil change yesterday and the guy who changed my oil showed me a small broken…read morepart which was the filter bypass valve. He had me take a picture of it so they knew what I was when i went to fix it. He said it was a very quick fix but needed to be done before I go home (I live in California and was supposed to be on the road YESTERDAY) he sent me to this place DeWitt service center to get it fixed. While I was there they said it would be about 30 minutes to get the part. So I went to get food with my kids 9 and 9 months who were in the car with me and came back and sat in the parking lot waiting for the part to get there. When it "came in" he said that I couldn't drive the car in the back which in pretty normal but did seem kinda weird for such a small part. So we got out and waited for probably about an hour for a 30 second fix. Then he said there was an even bigger problem. He said the who bigger part that the little piece goes into was broken and eaking oil. He said it was gonna be a close to 900 dollar fix. I thought about it for a minute and then said ok let's just do it cause I was more in mom mode. Then he said they wouldn't be able to fix it till next week. I was like well I can't wait till next week so I'll just pay for the other part. He said there was no charge because they didn't do anything since the other part 2as broken there would be no point. All while smiling and joking around with me. (I have a very friendly and joking around personlity) so I took my van and left. When I got home to my parents house in perry I told my step-dad what happened. I showed him the picture and he sent it to his friend who is a mechanic. He said he would look at it in the morning. Well it's the morning and the only part that was broken was the original part I was told and showed was broken at the oil change place which is a 31 dollar part! My step-dad told me that they were gonna make an appointment with me to fix it. Put the 31 dollar part in, wait around for 3 or 4 hours and then charge me 900 dollars for it being "fixed"!! They tried to SCAM me and not only that but took away time for me to get home as like I said I was supposed to be on the road YESTERDAY which I told them they. All they saw in this single mom was a dollar sign. I would NOT trust these guys!

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!

I stopped in very pressed for time, and Ayden got my truck in very quickly to check the brakes…read more The torx head rotor bolt had come loose causing a grinding when stepping on the brakes. He snugged it up and had me on my way lickety split! To top it off he said, "we don't charge for inspections". I was blown away. Kim was as nice as could be too. Auto Surgeon will get my business in the future and be recommended to others. Yay, Team Auto Surgeon. THANK YOU! Barefield28

Absolutely fabulous! My daughter is a student at MSU and had some desperate problems with her car…read more Auto Surgeon (Kim) worked with us and the repair even came in under estimate. Everything was above board and ethical. Highly recommended!

Terrible to work with, terrible body work. Repair work was noticeable, and all repairs were not…read morecompleted! Paint did not match!! Told us they could fix the additional damage( that was on insurance claim) for additional $500. Do not take your vehicle to these people! I have seen ametures do better work!!

From the owner: Paint and rust repair, some collision, exhaust repair and replacement, and oil changesread more

I had an engine and transmission put into a GMC Envoy Denali and a water pump replaced in a GMC…read moreAcadia Denali. The service was excellent, the turnaround fast, and the price was very fair. I am all for loyalty, so if you have a mechanic you trust by all means keep them. However, if that is not the case I would highly recommend working with Bryan and Scrib's Autoworks. Dale B. 5/13/2024

Spent 5k, waited 3 months. Car not fixed and they broke my air conditioner, clutch, condensor and…read morecompressor. Belts were broken. No screws were replaced when he was funished including the one that holds my HOOD ip safely. Vacuum hoses were left unhooked and my car has an engine knock. He refused to give me an actual mileage on said used engine. This was my maiden voyage into car repairs on my own and my car is nearly undriveable. Im sick. I called his financing company to investigate fraud, which is my only recourse besides court. Which i absolutely have to do to bw able to get to work. This dude didn't juat rip me off, he ruined my faith in mechanics. Nightmare. THREE months wait and ive no doubt he will reply to this review but he won't return my calls or stand by his NPN EXISTENT WARRANTY. EXCUSE SURE TO FOLLOW. Wish i could choose zero stars and it looks like this dude has good reviews so WHY DID U PICK ME TO SCREW?​