Thieves. NEVER trust these guys…read more They did a poor job and charged me twice as much as others. And they did not deliver the car to my house. I had to take an Uber to get there and pick up my car, even though they had told me they would deliver it at my house.

I can not say enough about the quality of this business. They're the epitome of professionalism…read more I was recommended here and I feel it is my duty to pass the word on. Thank you very much for the work you did on my car!

Overall horrible experience took my car here thinking they could fix it after I hit a deer. My car…read morewas older but still runs fine, because the insurance company deemed the car not economical to fix based on its value, they refused to fix it even though I was willing to pay out of pocket. Do yourself a favor, save the time and look elsewhere

The guys in the DeWitt shop are wonderful communicators and very proactive with my accident claim…read moreThey told me it would be done in 1 week and it was Highly recommend these wonderful people

Went in for a door ding. They fixed it so I couldn't even tell it was ever there and only took them…read more3 days. Couldn't be happier.

I'm a repeat customer. All previous visits were for insurance work. This one was minor and…read moreout-of-pocket. Previous visits were five-star experiences; hence my return today. The repair work was done timely and correctly, but the initial $342 estimate ballooned to $548, and I had no prior warning, either at drop-off this morning or via phone when I spoke with shop personnel twice after getting an estimate and before today. their explanation - weird part, quoted wrong price, blame Ford for using a prior-year part - didn't satisfy. They admitted that they should've called but all I could get from them for my displeasure at the surprise 50%+ increase was $50 off. The miscommunication is more forgivable than the nonchalant attitude of the two employees I dealt with. I won't be back.

The State of Michigan has visited Tripps over their fraud committed to my Allstate Insurance after…read moreI filed against them. Not only did they bill for services they told me they could not do, they then doubled down and refused to give back ALL of the monies! Keep in mind, my car wasn't even on their premise's while they billed for services "they performed on my car!!" "Brandon" jumped in after I inquired for 3 weeks on when my Mercedes was going to be fixed, again. I never dealt with him during my interactions with the E. Lansing Tripps. Brandon proved to be less than respectable, and if he thinks stealing from YOUR auto insurance is founded at any time, that tells you how horrible Tripps has become. Doesn't matter how many ads you put on TV, how you treat your clients without integrity, will close you down eventually. Go where there is good, reputable Collision experts, these folks are NOT it.

From the owner: Tripp's Collision has proudly served South Central Michigan since 1988, providing expert auto body…read moreand collision repair. Whether it's a small dent or major damage, our skilled technicians deliver precision repairs with care. We partner with all insurance companies to make the process smooth and stress-free, so you can get back on the road quickly. With convenient locations in East Lansing, Lansing, and Jackson, Tripp's Collision is your trusted neighborhood choice for quality repairs and outstanding customer service. Since day one, our mission has been simple: restore your vehicle and help you get back to GO.

Highly recommend this place. Had paint work done on my 63 Plymouth Belvedere. The staff did a great…read morejob repainting the engine and engine compartment. Had a few issues that were promptly addressed and corrected. the Owners are delightful to work with and the staff know what they are doing. i was very impressed and give the owners a lot of credit for creating a wonderful and refreshing work environment .

These guys know what they are doing! If you wanna get the right people to fix your car in Lansing,…read morego see Tyler at AW Collisions. Thank you guys for the help! If you are ever in a wreck and need help, go to AW.

I was very happy with Final Approach Detailing's work. They were able to schedule me in a timely…read moremanner and maintained clear communication. Jessica provided very helpful information and gave very clear explanations. She was very professional throughout the entire process. My car looks brand new. I will definitely plan on working with them in the future!

From the owner: Ceramic Coating |Paint Protection Film | Window Tint | Paint Correction & Enhancement | Interior &…read moreExterior Detailing | Specialty Services | Detailing Supplies | Paint Chip Repair | Headlight Restoration | Glass Treatment | Scratch Repair

Why aren't my RAVE reviews listed on Yelp to review ? This…read moreis the best place in Lansing to take your vehicle for mechanical work. Mark Berry is an engine surgeon. You won't be disappointed. It will be fixed right the first time for a more than fair price. Thanks for all your help Mark Sincerely, Jan McCrumb

Literally tried to charge my friend and I ONE HUNDRED AND FOUR DOLLARS to change a light bulb in my…read morecar. I brought my car to Autozone, purchased a bulb, and a worker offered to change my light for free! It took him THIRTY SECONDS!!!

Gary is the best!!!! Quality and fast work, fair prices. Do yourself a favor and check Osband out!read more

A good friend recommend Osband Body Shop. said he would do a good job. He was wrong they did a…read moreexcellent job. It was probably a minor job, but to me it was major. The paint match was incredible. I would never use anyone else.

Graff Collision took great care of my Silverado, Feb 2021. I had been rear ended and needed a…read morebumper and some other fender work and paint. They swiftly handled all insurance paperwork, parts and even supplied me with a 2021 Equinox loaner which I enjoyed. My repairs were done ahead of schedule. Truck looks good as new. I am very satisfied. We've bought our last 3 vehicles at Graff and have been very satisfied. Highly recommend.

After sliding into a snow bank and cracking my little plastic car, I brought my car here through a…read morereferral with my insurance company. They fixed the body ok, but I noticed the car rode kinda bumpy , like I could feel every bump on the road. I brought it back asking them to look at it again and explained to them what the problem was. After taking another look at it, they still couldn't find anything. My insurance company suggested that compared to the shiny nice new rental that I got in the mean time my car might just seem to drive differently. I knew this wasn't the case though. There was still something wrong. So I took it to the Saturn Dealer afterward, and they were able to find the problem and fix it no problem. I don't know why this was so hard, but experiences like this lead me to always take my car into the dealer if I want it done right.

Short Review: When…read moreI someday move out of Lansing this will be one of the places I expect to have the hardest time replacing in a new city. Friendly staff, quality service and repair, phenomenal customer service, and rides to and from surrounding area if you need to leave your car for a bit. Long Review: I've been living in the greater Lansing area for a few years now, and have a somewhat older car (12 years/140,000+ miles at the time of this review). I've been to a number of auto mechanics throughout the area, and never really felt attached to any one of them until I started going to East Lansing Auto. East Lansing Auto used to be on Grand River Ave, just east of Hobby Lobby. This was particularly nice in terms of getting to campus - if you need to drop your car off they will give you a lift to and from MSU. They are now located just up Abbot/Chandler Rd, and still give rides to and from MSU. I can't speak for other destinations, but I would imagine that they also give rides to and from other places within reason. The staff are great, and you'll basically only ever run into one of two people working the front desk. They will learn your name and your car fairly quickly and make you feel right at home. They are always very upfront about diagnosis and repair, and put in effort to ensure you understand (if you want to) what's wrong with your car and what they're going to do to fix it. I've learned more about cars since I started going to East Lansing Auto than I ever thought I needed to. Prices are the price of auto repair. If you are headed to an auto mechanic there's probably something wrong with your car, and it's probably going to cost you a bit of money. They are no worse than any other mechanic in town, in my experience, and they also always give you options on different manufacturers' parts (when it is an option). East Lansing Auto is also the only auto mechanic I've ever been to that was willing to admit (and resolve) their own mistakes. A few summers ago I went in with an intermittent noise coming from under the hood. They diagnosed it as a problem with a part of the air conditioning system, and I had them replace it. A day or so later I received a call that the air conditioning system had been replaced but the noise hadn't stopped. I was a bit upset, but they reassured me that they would keep troubleshooting, and since the replacement of the A/C was a product of their misdiagnosis that it would be at no charge to me. The problem eventually turned out to be a broken flywheel in the transmission, which they fixed with no other problems. These days I even bring my car to East Lansing Auto for oil changes, which are actually cheaper than some of the 'oil change only' shops. They also give your car a good once over while in there and will alert you to anything that might be going wrong. If you're looking for a good mechanic in the Greater Lansing area, give them a try.