I do NOT recommend this service at this location! They ruined my car. After 2 months of a…read morehorrible smell, I found out the windshield they replaced was leaking very badly. The technician did not remove the previous sealant, causing a poor seal of the windshield. After they acknowledged that happened, they replaced the windshield but offered no compensation for the damage despite my many requests. Not worth it...go somewhere else!

We wanted to repair/replace a broken kitchen window on a vacant house we are trying to prepare for…read moresale. When I called I was given a time range a couple weeks out that the estimator would call for access to the house, so that I could meet him there. (10 am to 1:00 pm on Friday the 19th) I tried to answer every call I received in that time range, but never heard from the estimator. At 1:54 pm while I was on another call, I received a voice mail from the estimator that he was on his way to the property and should be there by 2:00. I called him back at 2:03 and was told he was already there and had left. He would not return to the house and told me to call the office to reschedule.

We did call.. got the run around from the manager.. This happened on July 24.. when I called the…read morefollowing Monday to complain the manager told me that we would get a reimbursement check with a week to 10 days.. looks like we will get a check in the mail September 7... little over a month and a half that we waited for a reimbursement... All because SAFELITE disconnected the hood..

I took my truck in to Safelite for a simple windshield replacement about 5 weeks ago or so. They…read moresaid it would be a simple repair job, I have a 1994 GMC 1500 and there isn't anything special or fancy about the windshield. About an hour or so later the manager asked to speak with me to give me an update about the truck. They said that they wanted me to receive the news from them about what had happened. During installation, the "technicians" had proceeded to get polyurethane all over the pillar that runs alongside the windshield on the interior, and all over the driver side visor. THEN they proceeded to try to strip this poly off the pillar and completely taken the paint off of it. IN regards to the visor, they simply took a box cutter and CUT A HOLE in my cloth visor to try and remove it. In addition to these issues, Safelite had completely botched the windshield job and not only incorrectly installed the windshield with a significant gap at the top (I can hear the wind whistle when I drive), they also got poly urethane along the inside of it to the point where you can see it along the edge, hastily and crudely applied. Management initially only took responsibility for the damage to the pillar, and denied having cut a hole in the visor, but once they reviewed their photos they assured me that they would take complete ownership of the issue and repair all the damage. Since then 4-5 weeks have gone by, I spoke with the assistant manager after about 2 weeks of them assuring me that they would repair and replace the damage. She told me that they were having trouble finding the right parts and therefore had not scheduled the repairs. I had to direct her to the proper websites with OEM parts for this year of truck. Then another 2 weeks went by and I had not heard from the dealership at all and I reached back out. The receptionist once again told me that they did not know what parts to order and were having trouble finding the proper OEM replacement parts. I, again, directed her to the website and gave her the information about what parts and paint products they needed. They assured me that they would contact me the following day with more information. That was 10 days ago. I can only conclude that Safelite does not care about customer service or the quality of their workmanship. They refused to pay for an outside body shop to repair the damage because they felt they could do it themselves, then they proceeded to duck my calls ever since. I cannot respect an organization that is allergic to accountability and making things right. Do not go to this Safelite, or any Safelite, support local like I should have done.

Great service! Very fast! Great price! They communicated very well. Dave was very great with…read moreexplaining everything I needed to know.

Just got a set of new tires for a great price (better than Costco). Fast and professional service…read morefrom Cal and his team.

My review is in regards to his home window replacements. Unlike the reviews for auto glass and…read moreshower doors, Gary is very unprofessional when it comes to his Quaker replacement window business. I had 13 windows replaced last summer of which 4 of them were double (side by side) windows. 1 of those was bowed so bad it couldn't be hidden and the installers had Gary come right over and look at it and he then followed up with calling the factory rep. That replacement was also severely bowed and needed to be ordered for the third time to get a satisfactory product. Another of those was slightly bowed and replaced but the wood used for the extension jambs looks like it is water damaged. A third double was jacked pretty bad and had bent hardware but was installed complete as if it were except-able but was also later replaced. When the factory rep finally came over with Gary to look at the first install, his excuse was that "these windows are built in a small town that requires more employees than the size of that town and that GOOD HELP IS HARD TO FIND". Keep in mind that they don't expedite the re-ordered windows, you get them when you get them. One of the windows was missing a vent/drain part on the outside bottom of the window and after the factory sent a new one it was the wrong size so they took the other one off to try and get the right size this time. This spring I went to his shop to see why they haven't replaced the parts and he had them in his truck and never came by to fix it after all this time. I also told him that the three windows that were remade all were missing the safety latches and he said he would be over the next day, yet never showed up. I called him the day following and he said he called the factory rep instead. And today I still wait for a reply. Gary lives in the same neighborhood and yet can't fix the problem or give an update regarding his call to the rep. My advise-- Check your windows over really good and make sure they are unflawed and not bowed, crooked, jacked, bent hardware, missing parts, or bowed screens like mine were before you submit final payment. From here I guess I go to the BBB. He was going to quote putting storms in my porch and never followed through.

Fantastic, extremely nice and professional staff. Went above and beyond to help us solve an…read moreexisting problem in the house and installed a beautiful glass shower door. Highly recommend!

Henderson Glass set up an appointment for us at Pollack Glass in Lansing, to have a stress test…read moredone on a windshield (as it cracked soon after installation). They were honest and helpful regarding the stress test and replaced the windshield right on the spot. The technician explained what happened during the first installation and said he would pass on the info to the original technician (from Henderson Glass) so that this issue could be avoided with other customers. We appreciate their honest and worth ethic. Thank you!

When we had the terrible ice storm that knocked out most everyone's power, my back windshield was…read morecompletely shattered from a falling limb. They couldn't order glass from distributors, closed due to storm, but they cleaned up the glass and put in plastic very strong to get me through at no charge. Recommended I might need body work for surrounding dent. I did need that body work so I went elsewhere but they were extremely helpful on a very busy day for them knowing they probably wouldn't get my business. 3 years or so ago? I just got on yelp but never forgot their fantastic service. Will definitely use and recommend for future needs. Great honest businesses are a real find.

Curtis did an incredible job hooking my truck up with the perfect tint. He went above and beyond…read morewhat was asked and delivered phenomenal work while being clean and courteous. This is the ninth vehicle we have trusted him with over the years, and there is no tint shop I would recommend more. The cost, product, and workmanship are truly 10 star. Thank you, sir.

Curtis does a really nice job with windows tinting. This is the second time he has worked on our…read morevehicles. He is very responsive to inquiries, answers all your questions, works hard, and does quality work. He gave us a discount when we were referred to him by a friend and gave us a discount for the second round also. Great value! UHis new place of business has a waiting area so he worked on our SUV while we waited.

I can't comment on the quality of their work, as I had them stop before my windshield was removed…read more Lobby (which was filthy) was filled with (extreme) Christian Right literature. If they're proud to support this administration, they should make it clear to their potential customers. Perhaps a MAGA sticker on the door or on all correspondence. Beyond offensive and mind-boggling that they would choose to potentially alienate 2/3 of their customer base. Glad I didn't give them a dime.

From the original person who took my call, to the technician who replaced my Prius windshield - I…read moresay BRAVO. Such careful and competent work. Thank you!!! Only one thing - I wish I had known how cool it was going to be so I could have brought my grandson to watch with me. I will refer you to others anytime! Sincerely, Maxine Klan

I heard of this business from a friend and went there to have my windows tinted. After waiting a…read morewhole day for my car to be done (not the issue) I found out it had taken longer because another person who is "partners" with the owner of 517 had to provide him with more tint. they came and provided said tint and rushed through finishing my car. they scratched two of my windows and cut the wire for one section of my rear defrost. also my back window is peeling from the bottom. DO NOT GO HERE THEY WILL NOT HONOR THE WARRANTY.

From the owner: The #1 one stop shop in Mid-Michigan. Come make your dream ride happen today!…read more-Elite Vinyl install team -Attention to detail Nothing leaves the shop till it’s 100%. Family owned & operated Licensed & Insured

They did a great job on my car after I was in an accident. Davis worked seamlessly with Progressive…read moreto get the job done. They kept me informed while they had my car so I was updated on the status. I noticed a few small scratches remaining on the car when I got it back, and they fixed those very quickly for me. They also noticed another spot I hadn't noticed and fixed that as well. I appreciate the thorough review.

Thieves. NEVER trust these guys…read more They did a poor job and charged me twice as much as others. And they did not deliver the car to my house. I had to take an Uber to get there and pick up my car, even though they had told me they would deliver it at my house.