My car was backed into in a parking lot and the bumper, grill, and hood had to be replaced. Thankfully there wasn't any damage under the hood. Graff is a select partner with my insurance company, and closest to my home so I went with them to get the work done. Such a great choice.
They got the estimate done very quickly, only took them about 15 minutes and then provides it to my insurance company the next day (I went in at the end of the day). I was worried that my car was going to be totaled, due to the fact that it is an older car, and they worked to find used parts from other vendors to lower the estimate as much as they could - by about $600. I told my mechanic at the shop that I really wanted to save the car, as it was my great grandmothers and has been really good to me. He respected that and mentioned to me that he told the insurance company this as well which I thought was awesome. They also paid for my loaner for the time they were working on my car which was nice.
Picked up the ol' Buick today and it looks great. They did great work and the car is riding very nicely. Paint matches on the new parts with what was on he car. Really happy with it.
Communication with Graff was great during the whole process. From the estimate, to waiting for the parts to get in, to when the work was being done, and when the car was ready for pick up. Great job, Graff! Really happy that my car lives to see another day. read more