Overall horrible experience took my car here thinking they could fix it after I hit a deer. My car…read morewas older but still runs fine, because the insurance company deemed the car not economical to fix based on its value, they refused to fix it even though I was willing to pay out of pocket. Do yourself a favor, save the time and look elsewhere

The guys in the DeWitt shop are wonderful communicators and very proactive with my accident claim…read moreThey told me it would be done in 1 week and it was Highly recommend these wonderful people

The State of Michigan has visited Tripps over their fraud committed to my Allstate Insurance after…read moreI filed against them. Not only did they bill for services they told me they could not do, they then doubled down and refused to give back ALL of the monies! Keep in mind, my car wasn't even on their premise's while they billed for services "they performed on my car!!" "Brandon" jumped in after I inquired for 3 weeks on when my Mercedes was going to be fixed, again. I never dealt with him during my interactions with the E. Lansing Tripps. Brandon proved to be less than respectable, and if he thinks stealing from YOUR auto insurance is founded at any time, that tells you how horrible Tripps has become. Doesn't matter how many ads you put on TV, how you treat your clients without integrity, will close you down eventually. Go where there is good, reputable Collision experts, these folks are NOT it.

From the owner: Tripp's Collision has proudly served South Central Michigan since 1988, providing expert auto body…read moreand collision repair. Whether it's a small dent or major damage, our skilled technicians deliver precision repairs with care. We partner with all insurance companies to make the process smooth and stress-free, so you can get back on the road quickly. With convenient locations in East Lansing, Lansing, and Jackson, Tripp's Collision is your trusted neighborhood choice for quality repairs and outstanding customer service. Since day one, our mission has been simple: restore your vehicle and help you get back to GO.

Gary is the best!!!! Quality and fast work, fair prices. Do yourself a favor and check Osband out!read more

A good friend recommend Osband Body Shop. said he would do a good job. He was wrong they did a…read moreexcellent job. It was probably a minor job, but to me it was major. The paint match was incredible. I would never use anyone else.

awhile back they did a repair after hitting a deer with my jeep, since then my air bag light was…read morecoming on, I refused to take it back to them because I had a bad experience with one of their inside write up personal, so I took it to Champion Chrysler and they said it looked like the work on the air bag was not done correctly and possibly not replaced and the wiring harness still had evidence of damage, now I'm trying to get AAA to work with Champion to correct the problem. Thanks Driven but you probably just cost me another $2000+ out of my pocket.

Amazing amazing shop! Great people to work with, honest and straight forward. Accidents are…read morestressful and a pain but Joe made this a worry free situation. While I was waiting for my car I over heard them working with other customer and think they're doing a fantastic job. I would recommend stopping in and seeing what they can do for you. You don't find very many honest shops like this!

Why aren't my RAVE reviews listed on Yelp to review ? This…read moreis the best place in Lansing to take your vehicle for mechanical work. Mark Berry is an engine surgeon. You won't be disappointed. It will be fixed right the first time for a more than fair price. Thanks for all your help Mark Sincerely, Jan McCrumb

Literally tried to charge my friend and I ONE HUNDRED AND FOUR DOLLARS to change a light bulb in my…read morecar. I brought my car to Autozone, purchased a bulb, and a worker offered to change my light for free! It took him THIRTY SECONDS!!!

Graff Collision took great care of my Silverado, Feb 2021. I had been rear ended and needed a…read morebumper and some other fender work and paint. They swiftly handled all insurance paperwork, parts and even supplied me with a 2021 Equinox loaner which I enjoyed. My repairs were done ahead of schedule. Truck looks good as new. I am very satisfied. We've bought our last 3 vehicles at Graff and have been very satisfied. Highly recommend.

After sliding into a snow bank and cracking my little plastic car, I brought my car here through a…read morereferral with my insurance company. They fixed the body ok, but I noticed the car rode kinda bumpy , like I could feel every bump on the road. I brought it back asking them to look at it again and explained to them what the problem was. After taking another look at it, they still couldn't find anything. My insurance company suggested that compared to the shiny nice new rental that I got in the mean time my car might just seem to drive differently. I knew this wasn't the case though. There was still something wrong. So I took it to the Saturn Dealer afterward, and they were able to find the problem and fix it no problem. I don't know why this was so hard, but experiences like this lead me to always take my car into the dealer if I want it done right.

Went in for a door ding. They fixed it so I couldn't even tell it was ever there and only took them…read more3 days. Couldn't be happier.

I'm a repeat customer. All previous visits were for insurance work. This one was minor and…read moreout-of-pocket. Previous visits were five-star experiences; hence my return today. The repair work was done timely and correctly, but the initial $342 estimate ballooned to $548, and I had no prior warning, either at drop-off this morning or via phone when I spoke with shop personnel twice after getting an estimate and before today. their explanation - weird part, quoted wrong price, blame Ford for using a prior-year part - didn't satisfy. They admitted that they should've called but all I could get from them for my displeasure at the surprise 50%+ increase was $50 off. The miscommunication is more forgivable than the nonchalant attitude of the two employees I dealt with. I won't be back.