Short Review: When…read moreI someday move out of Lansing this will be one of the places I expect to have the hardest time replacing in a new city. Friendly staff, quality service and repair, phenomenal customer service, and rides to and from surrounding area if you need to leave your car for a bit. Long Review: I've been living in the greater Lansing area for a few years now, and have a somewhat older car (12 years/140,000+ miles at the time of this review). I've been to a number of auto mechanics throughout the area, and never really felt attached to any one of them until I started going to East Lansing Auto. East Lansing Auto used to be on Grand River Ave, just east of Hobby Lobby. This was particularly nice in terms of getting to campus - if you need to drop your car off they will give you a lift to and from MSU. They are now located just up Abbot/Chandler Rd, and still give rides to and from MSU. I can't speak for other destinations, but I would imagine that they also give rides to and from other places within reason. The staff are great, and you'll basically only ever run into one of two people working the front desk. They will learn your name and your car fairly quickly and make you feel right at home. They are always very upfront about diagnosis and repair, and put in effort to ensure you understand (if you want to) what's wrong with your car and what they're going to do to fix it. I've learned more about cars since I started going to East Lansing Auto than I ever thought I needed to. Prices are the price of auto repair. If you are headed to an auto mechanic there's probably something wrong with your car, and it's probably going to cost you a bit of money. They are no worse than any other mechanic in town, in my experience, and they also always give you options on different manufacturers' parts (when it is an option). East Lansing Auto is also the only auto mechanic I've ever been to that was willing to admit (and resolve) their own mistakes. A few summers ago I went in with an intermittent noise coming from under the hood. They diagnosed it as a problem with a part of the air conditioning system, and I had them replace it. A day or so later I received a call that the air conditioning system had been replaced but the noise hadn't stopped. I was a bit upset, but they reassured me that they would keep troubleshooting, and since the replacement of the A/C was a product of their misdiagnosis that it would be at no charge to me. The problem eventually turned out to be a broken flywheel in the transmission, which they fixed with no other problems. These days I even bring my car to East Lansing Auto for oil changes, which are actually cheaper than some of the 'oil change only' shops. They also give your car a good once over while in there and will alert you to anything that might be going wrong. If you're looking for a good mechanic in the Greater Lansing area, give them a try.

Family business, John is a great technician and owner. Reasonable rates and a world of knowledge…read more Repairs all kinds of vehicles. Alternator to taillights it will be repaired correctly.

My daughter's car broke done after hours on a Friday. A&D did a thorough inspection and diagnosis…read moreof the car by Tuesday we had a parts list and a dollar figure for repairs. We decided to do the repairs at home (a little daddy daughter bonding and self-reliance learning). A&D helped my load the car onto a trailer and get me on down the road... everyone I dealt with was friendly, thorough and professional. Highly recommended.

My time at this shop made one thing clear: leadership was more interested in mind games than…read moredeveloping techs. I was told to 'slow down' and hit with lines like 'are we not going your speed, Rob?' every time I showed initiative, not because I was doing anything wrong, but because certain people felt threatened by someone who actually wanted to learn. When I brought concerns of coworkers openly talking about manipulation and toxic behavior, leadership didn't take it seriously and basically told me to deal with it on my own. Some techs openly talked about manipulating people, and that attitude was encouraged instead of corrected. Work events didn't reflect the professionalism a workplace should have, and it became obvious the culture wasn't built for anyone who wanted to grow. I want to be clear that the office ladies and service advisors were always respectful and great to work with; my issues were strictly with certain techs and the person who thought mind games were leadership. Leaving was the best decision I made. In eight months at my new shop, I earned certifications, gained real experience, and paid off two fully loaded Snap‑On carts -- more progress than I made in an entire year at A&D, where I had nothing to show for my effort. The difference in my growth says everything about the environments: one tried to hold me back, the other let me become exactly the tech they said I'd never be. While this might not seem deep to some people, it was to me because I work my ass off, and working my ass off there meant nothing." If you're a new tech trying to build a real career, this isn't the place to start.

While they were fix a botched job from another car repair place I had them change my oil. Fast and…read moreefficient. Always pleasant to deal with.

Great customer service! Fast and efficient service…read more Thanks Guys!! I will recommend you to all who ask. What a great experience.

This is the only place I will ever take any of my cars and have referred many ! Owner and his…read morefamily are top notch , qualified and will always work with you .

For the past couple of years, I have had Redline Auto Service do some work on my 1999 VW EuroVan…read moreCamper as I used it and was getting ready to sell it. Scott and Nick were the greatest to work with - Scott knew everything about that vehicle and was able to make the necessary repairs at a reasonable price. They went above and beyond in their service to me. I highly recommend them to anyone with a "foreign" car, whatever the need.

Do not go there until you want more unexpected problems. Never fix what they are supposed to and…read morenew issues will arise after going there. More expensive than a dealership too.

Ok so I went for an oil change yesterday and the guy who changed my oil showed me a small broken…read morepart which was the filter bypass valve. He had me take a picture of it so they knew what I was when i went to fix it. He said it was a very quick fix but needed to be done before I go home (I live in California and was supposed to be on the road YESTERDAY) he sent me to this place DeWitt service center to get it fixed. While I was there they said it would be about 30 minutes to get the part. So I went to get food with my kids 9 and 9 months who were in the car with me and came back and sat in the parking lot waiting for the part to get there. When it "came in" he said that I couldn't drive the car in the back which in pretty normal but did seem kinda weird for such a small part. So we got out and waited for probably about an hour for a 30 second fix. Then he said there was an even bigger problem. He said the who bigger part that the little piece goes into was broken and eaking oil. He said it was gonna be a close to 900 dollar fix. I thought about it for a minute and then said ok let's just do it cause I was more in mom mode. Then he said they wouldn't be able to fix it till next week. I was like well I can't wait till next week so I'll just pay for the other part. He said there was no charge because they didn't do anything since the other part 2as broken there would be no point. All while smiling and joking around with me. (I have a very friendly and joking around personlity) so I took my van and left. When I got home to my parents house in perry I told my step-dad what happened. I showed him the picture and he sent it to his friend who is a mechanic. He said he would look at it in the morning. Well it's the morning and the only part that was broken was the original part I was told and showed was broken at the oil change place which is a 31 dollar part! My step-dad told me that they were gonna make an appointment with me to fix it. Put the 31 dollar part in, wait around for 3 or 4 hours and then charge me 900 dollars for it being "fixed"!! They tried to SCAM me and not only that but took away time for me to get home as like I said I was supposed to be on the road YESTERDAY which I told them they. All they saw in this single mom was a dollar sign. I would NOT trust these guys!

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!

I stopped in very pressed for time, and Ayden got my truck in very quickly to check the brakes…read more The torx head rotor bolt had come loose causing a grinding when stepping on the brakes. He snugged it up and had me on my way lickety split! To top it off he said, "we don't charge for inspections". I was blown away. Kim was as nice as could be too. Auto Surgeon will get my business in the future and be recommended to others. Yay, Team Auto Surgeon. THANK YOU! Barefield28

Absolutely fabulous! My daughter is a student at MSU and had some desperate problems with her car…read more Auto Surgeon (Kim) worked with us and the repair even came in under estimate. Everything was above board and ethical. Highly recommended!

Terrible to work with, terrible body work. Repair work was noticeable, and all repairs were not…read morecompleted! Paint did not match!! Told us they could fix the additional damage( that was on insurance claim) for additional $500. Do not take your vehicle to these people! I have seen ametures do better work!!

From the owner: Paint and rust repair, some collision, exhaust repair and replacement, and oil changesread more

Spent 5k, waited 3 months. Car not fixed and they broke my air conditioner, clutch, condensor and…read morecompressor. Belts were broken. No screws were replaced when he was funished including the one that holds my HOOD ip safely. Vacuum hoses were left unhooked and my car has an engine knock. He refused to give me an actual mileage on said used engine. This was my maiden voyage into car repairs on my own and my car is nearly undriveable. Im sick. I called his financing company to investigate fraud, which is my only recourse besides court. Which i absolutely have to do to bw able to get to work. This dude didn't juat rip me off, he ruined my faith in mechanics. Nightmare. THREE months wait and ive no doubt he will reply to this review but he won't return my calls or stand by his NPN EXISTENT WARRANTY. EXCUSE SURE TO FOLLOW. Wish i could choose zero stars and it looks like this dude has good reviews so WHY DID U PICK ME TO SCREW?​

I am very happy with the work on my 2000 Oldsmoble Intrigue and I think that for all of the work…read moredone (and needed), that the price was very reasonable. They had my car back to me within a day, and fixed things that had been bugging me for a long time. I now feel confident driving my car, no lights lit on the dashboard! I feel very confident that all of my car's problems were noticed and addressed! I have read the negative reviews (before I took my car in), and I have to say, something about those reviews didn't ring true. My experience was certainly not what they described!