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San Dimas, CA

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Supercuts

3.8 (79 reviews)
ModerateHair Salons
Open • 9:00 am - 7:00 pm
Updated 1 month ago

Services - Supercuts

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Before: My hair was flat and had dead ends
Ociana R.

After going to different locations and no one picked up the phone. I decided to call San Dimas to see if they had an appointment and they answered right away. They told me I could come in the next hour how great! I get there and they ask me to wait 10 minutes. And I got a wash and cut. I wasn't sure what to do with my hair but all I knew was I didn't like my hair. Thank you Alisa for suggesting long layers because I love it! And thank you to the gentleman that washed my hair( I didn't catch his name) who did an amazing job. Now I feel confident in my hair when I haven't compared to going to other locations. This is the best location for a Supercuts!

Janeli E.

Thanks for always taking me in as a walk in . I left the Claremont super cuts to come to the San Dimas location after I walked in at 8:30 and the girl tells me they are not open till 10 Am which I was confused becuase the sign said open as she was giving a haircut and yelp stated open @ 8am . Thank you San Dimas your the best ! The guy that cut my hair did a fantastic job!

seriously wish i could give zero stars. I came in after allowing my friend to give me a hair cut but I did not have the heart to tell her that some pieces of hair were longer than the rest. I asked the stylist to just trim the pieces that were longer to match the rest of the hair. What did this stylist do? Started adding layers I did not ask for. She didn't not confirm with me how high up she was going to cut before starting, just went straight to it. I decided to try to trust the process because she seemed confident after I explained what I wanted. In the chair i couldn't see how bad it was especially because the hair was still wet it makes it hard to tell. The photos are the next morning of me trying to style my hair and realizing how horrible the cut is. It brought me to tears. The first picture you can see the pieces of hair in the back of my head are significantly shorter than the front. How does that even happen?! I know it's just hair but I'm honestly heartbroken over my hair right now. This cut has totally ruined my confidence and now I just want to hide my hair. I already contacted customer service and I am hoping to receive some type of refund, especially considering I have to pay more now to attempt to fix my hair.

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26 days ago

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4 months ago

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Shirley C.

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2 months ago

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2 years ago

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2 years ago

Very good stuff. Always good with there appointments. Adrian always makes me happy with my haircut .

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6 years ago

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3 years ago

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4 years ago

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3 years ago

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5 years ago

Friendly and able to accommodate walk-in immediately. Speedy service and cut is cute, will definitely return.

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5 years ago

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4 years ago

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8 years ago

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10 years ago

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4 years ago

Always have a positive experience here with excellent results every time! Friendly stylists too!

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Shirley C.

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11 years ago

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5 years ago

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12 years ago

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11 years ago

It's clean and more trendier as far as the atmosphere goes. U have a friendly staff and they know what they're doing !

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8 years ago

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8 years ago

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13 years ago

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9 years ago

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Page 1 of 2

Ask the Community - Supercuts

Review Highlights - Supercuts

“After talking to Jessica & realizing they use Paul Mitchell hair color I was willing to try them out!”

Mentioned in 6 reviews

Read more highlights

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4.4(343 reviews)
1.5 mi
•$$$
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Rocco is the best!! Great experience and I love my new hair…read more He took me from feeling ordinary to feeling extraordinary! As soon as I got here, they greeted me with an iced coffee drink. And the place is such a magnificent vibe. I'm really looking forward to my next visit. Rocco is gonna take me through my entire hair journey getting ready for upcoming wedding.

Today was my second visit to this salon. I usually go once a month for a straightforward root…read moretouch-up. My first appointment with Alexandra went great. When I tried to book her again, she was unavailable, so the system assigned me to Nicole at the same $110 price. I arrived five minutes early. A different girl (who appeared to be a trainee) took me without introducing herself. The owner, Eric, only stopped by from time to time to tell her what to do next--he did not perform the service himself. She applied color to my roots but missed some areas. Eric suggested adding a toner to help blend, and I agreed. She then washed my hair poorly--barely touching my scalp and not fully rinsing the product or color. After the 8-minute toner, they started the blow-dry (Eric did one half, she did the other). They then had to rewash half my hair because color was still on my scalp. The final result was uneven: one half looked fine, but the half she did was frizzy and puffy at the roots. At checkout the cashier immediately charged the card they had on file from my last visit and sent me on my way--no discussion and no chance to tip. Later I received an email receipt for $250. They had changed the service from root touch-up to "full color" and listed Eric as the stylist who serviced me. This is incorrect: * The service I received was still a root touch-up, exactly like my first visit, with only a toner added. Even with the toner, the price should not have increased by $140. * Eric did not service me--he only gave occasional instructions to the trainee. * I booked a $110 root touch-up with a different stylist. * Their website and booking platform list no full-color service for $250. The actual prices are toner $75, root touch-up $110, and full color $157-$200. When I called to complain, the receptionist first said the owner claimed it was full color. I told her that was false and that I have the booking confirmation. She then said I needed more color because of thick hair. I pointed out it was the same hair I had last month for a root touch-up. She apologized but said there was nothing she could do. I have filed a dispute with my bank. I feel scammed and disrespected. They owe an apology for the low-quality service by a trainee, mishandling my booking, falsely listing the owner as my stylist, and overcharging me.

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