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San Dimas, CA

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Theory Studio For Hair

4.4 (70 reviews)
Open • 9:00 am - 6:00 pm

Services - Theory Studio For Hair

Hair extension coloring

Theory Studio For Hair Photos

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Recommended Reviews - Theory Studio For Hair

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She gave me a pad to clean my hairline but she never cleaned me up herself. Usually the hairstylist cleans me up.

I tried calling the salon to set up an appointment but no one answered so I inquired online and Danielle immediately contacted me. I'm not sure why Danielle contacted me via text versus another stylist but she did and she was kind and took me in the day after contacting me. She moved my appointment several times due to her forgetting she had a prior commitment which was fine with me and I was happy just to be seen so fast. I needed to be out by 2 since I had to work. I sent her what my hair looked like that same day she contacted me and I sent her an Inspo pic from the salon she works at. During the appointment she wanted to take pics for her content which I said yes to but I thought to myself... she knows I'm on a time crunch.. and this is cutting into my appointment time. The appointment was at 945 and I didn't have dye on my hair until 1015. That's 30 min. She did balayage on me. She checked the foils & said I needed a hair cut. I told her I didn't want one. She said too bad you're going to need it. I reminded her, I didn't not ask for one. She said whether you like it or not you need one etc. I asked her if my hair was broken due to the bleach and she said no, then quickly said well all hair breaks with bleach... right there and then I told her she didn't have to leave the foil on that long because I know my hair won't lift. She said she wanted to leave it on longer and wouldn't let me walk out like that because I was a representation of her work. I asked her why it was so light and orange and she said my root melt that we're going to do was going to fix that... It was obvious to me she over processed my hair and she kept pushing for a haircut because of her inexperience which resulted in my hair being fried I've decided to do my root melt and cover my grays the next day since it was getting late. I needed to go to work and she had another client that walked in for their appointment. She requested for me to pay her while she was still blowing my hair. She charges me 450$ and I left her a 20%tip. So I paid her 540. I did all of this while she was still blow drying my hair. She said I had to pay her upfront for the service before I left even through she wasn't finished covering my grays and doing a root melt. I've never had a stylist charge me for work they haven't even done. She should have charged me for the balayage then charged me for the rest the next day. I went to work and saw how bad my hair was. There was so much bleach on my hair when all I wanted was dark with dimension. My hair looked shorter, less volume and lighter. The breakage was evident. Next day: I asked her to tone my hair darker since it was too light. I asked for a 5 or 6 and she said it was too dark. I said I WANT IT DARK... I've been asking for dark brunette form the very begging. Anyway, as she was covering my grays I asked her if she could try not to get it on my face as much as possible since my skin absorbs dye quickly and obviously stains. She said well what do you want? Do you want me to cover your roots or not? Because I can't do both. Ok... I've said this to hairstylist before and they politely say ok I'll try my best.. she was very snippy and rude. I asked for a hair mask because my hair was very dry since the bleach yesterday and said she had to charge me. I told her if she couldn't be careful because she bleached my shirt the prior day and she said she wasn't doing bleach so I'll be fine.. ok but you still ruined my shirt... As she was covering my grays I asked her if the root melt was after... she said this is the root melt.. I was shocked because I've never had anyone do a root melt like that on me. I told her stylist usually cover my grays then do a root melt, she said this is how I do it I reached out to my friend that's a hair stylist and she was horrified to know she was doing this. Another one of my hair stylist friends said this : "root melt will not cover the "grey hair" bc it's "acidic based formula" it will just melt your highlights/ balayage. I usually do a grey coverage color tint in between my foils - when I'm highlighting. Some stylist do it before they start your balayage process. It just depends on the way the hairdresser works! 1 is acidic and grey coverage is alkaline based. You usually don't mix them until you shampoo the hair." When I asked her to please tone my hair darker she said she couldn't because it would turn warm and that's not what I wanted. I called my former hair stylist and she told her exactly what to do so my hair wouldn't turn warm. Well, as soon as she hung up, Danielle said "wow I've never had anyone tell me how to do my job" I told her "I've never had anyone mess up my hair before and try to charge me for a hair mask when they fried my hair" Then I asked to the salon owners information or managed. She said she'd gladly give it to me but NEVER DID. She finished my hair. I left with a "room melt" that wasn't done right. A stained shirt, no managers info.

I love this salon!! Everyone is so kind and welcoming! All the hairdressers are on point and have their own unique styles. Which are all ! As for me, I've been going with Rayhana for the past 8 years. Her work is unmatched! Not to mention the salon is super cute inside! Go see for yourself! :)

Cream Balayage done by Langley!
Maya C.

My dream salon Langley's work is amazing! Since Rayhana was out for a couple of weeks, Langley was so nice to take me in last minute due to my work schedule! I'm so in love with this hair transformation! I asked for something creamy and she did exactly that! Such an amazing staff here at Theory I really love coming here! Everyone is so welcoming!

Balayage by Rayhana
Anna G.

This review is so overdue! But I've been wanting to write it the moment I left the salon. Rayhana is such an amazing and talented hairstylist. She was patient with me and even though I was all over the place with my explanation of what I wanted for my hair- she sat and listened and ask me a few questions and then went on and did her magic!! I couldn't believe after all these years of doing balayage with other different stylist, this was the first time I got the exact look I wanted and was asking for!! It seriously blew my mind, because I've been to so many hair stylist and no one could get my hair the way I wanted. I'm so happy with my results, and so I happy I found her. Also, The salon is so beautiful and clean and everyone that works there is super nice and friendly! Great vibes!

Natalia B.

Stylist Alexxis The end result was unfortunately not what I asked for especially more so after a week has passed.. The goal was to add dimension and have it appear more natural with low maintenance but now it appears as splotchy with a reddish tone and the blonde that was meant to be toned down, is completley faded after a week? She also was very rough with my hair when it was being washed to the point it hurt. I'm not one to ever complain which is why I just pushed through it, but this was not worth over 400 including a generous tip. I now have to get this fixed. Do not recommend this service or stylist.

Bennys placement!
Valerie R.

I just want to start off by saying that BENNY is the best!!! My friend recommended her to me to get my hair dyed and fix the hair situation I had. My previous stylist put super huge money pieces and it wasn't quite to my liking. First of all, Benny was really accommodating in setting an appointment for me before my birthday next week. I contacted her in early July and needed to reschedule due to a prior conflict. I then asked to reschedule for earlier because I was very unhappy looking in the mirror and seeing hair I didn't like. She scheduled me on a friday before her vacation Saturday. Not once did I feel like she was rushing or trying to get me done asap because of her flight the next day. This is something I have not experienced, and this was the first time I met her. Did I say Benny is amazing?! In our consult, I let her know that I wanted to look glowy and have that jlo look. I showed her a inspo picture and the only problem with that was the color showed very warm. I let her know that I had my "money pieces" warm and didn't like them so I wasn't sure I'd like my hair lightened warm. I also let her know that I really liked her most recent post as inspo.(for placement purposes, my hair isn't light like the photo) Well 6 hours later, magic happened and my hair is absolutely stunning. I will upload photos-pending Benny's vacation. But I tell you stunning nonetheless. You know when you go to a hair stylist and you tell them what you want, and then they give you something better?! Yeah that's Benny! You won't regret going to the salon! Book your appt asap! Also the inside of the salon is stunning and beautiful.

Jessica F.

I went to Ray for the first time today and WOW, she is amazing! I showed her some inspo pics and she did exactly what I wanted, which is hard to find from stylist. So so glad I found her and can't wait to see what magic she will do to my hair next time!

Anna C.

I've been going to Rayhana for nearly 7 years now. She's always very honest about what can or can't be done with your hair, and will explain why. I always leave happy with my hair with every visit and the salon is always kept very clean and organized and all the girls are always so nice. I highly recommend Rayhana if you're looking for a hair colorist.

Before
Gloria M.

I am so happy to have found this salon! I was able to get in as a last minute appointment the following next day and met Benny who transformed my hair. I have been going to surrounding salons and noticed some bad bleach placements and to add silly cuts that look like a mullet, thin with stringy ends. But not Benny no she took the time to explain to me all my options before we even started. I appreciated that so much because I didn't want to ruin the investment I've already put into being blonde. Her transformation was mind blowing! She fixed the forgotten "black hole" on the back of the head and brought me up to a brighter blonde like I wanted. I am so pleased with my service that I'll will be returning. Great product lines to try too! Invest in your self, it's worth it! Thank you Benny! @stylesbybenny Instagram

Tiahra C.

I went to Theory Studio for the first time and I think I found my new staple salon I absolutely LOVE my hair! I mean cmon ...my before and after speaks for itself! Ray killed it and I am so glad I found her! She brought my hair back to life! Her attention to detail shows in her work! She really takes her time and makes sure you get good results even if it means adding more dye & washing multiple times. Thank you for being patient. I trust the process because I know I'm in good hands! Thank you so much Ray & Alexis for taking care of me. Can't wait to come back! All the girls that worked there were sweet. Good vibes. And every girl that came in, left even prettier. They really work their magic in this place

Before and After
Christine N.

This was my first time visiting this salon and it is so aesthetically pleasing to look at. The interior of this salon is very sleek and clean. It is very apparent they upkeep the cleanliness of their salon. I reached out to one of their stylists through Instagram and setting up the appointment was quick and easy! I do not know if you're able to set up an appointment on a website but they do have an Instagram where you can see their stylists. Judy (@hairbyjuudddyyy) worked on my hair and I absolutely loved my experience with her and at the salon. She really took her time with me to make sure I was 100% happy with the result and had such a great time talking to her during my appointment. Overall, LOVE LOVE LOVE. Take a look at their page and give this salon a visit if your hair needs some TLC!

Beautiful haircut btw Langley
Karlie B.

Amazing first time haircut by Langley. Listened to everything i wanted and made my boring hair look sassy and expensive for an awesome price

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Ask the Community - Theory Studio For Hair

How much is a women's haircut (medium length)?

What's the starting price for a balayage? :-)

$350

View All 4 Questions

Review Highlights - Theory Studio For Hair

“Took me almost 10 years to find someone like Ray and now I won't ever let her go!!”

Mentioned in 12 reviews

Read more highlights

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Today was my second visit to this salon. I usually go once a month for a straightforward root…read moretouch-up. My first appointment with Alexandra went great. When I tried to book her again, she was unavailable, so the system assigned me to Nicole at the same $110 price. I arrived five minutes early. A different girl (who appeared to be a trainee) took me without introducing herself. The owner, Eric, only stopped by from time to time to tell her what to do next--he did not perform the service himself. She applied color to my roots but missed some areas. Eric suggested adding a toner to help blend, and I agreed. She then washed my hair poorly--barely touching my scalp and not fully rinsing the product or color. After the 8-minute toner, they started the blow-dry (Eric did one half, she did the other). They then had to rewash half my hair because color was still on my scalp. The final result was uneven: one half looked fine, but the half she did was frizzy and puffy at the roots. At checkout the cashier immediately charged the card they had on file from my last visit and sent me on my way--no discussion and no chance to tip. Later I received an email receipt for $250. They had changed the service from root touch-up to "full color" and listed Eric as the stylist who serviced me. This is incorrect: * The service I received was still a root touch-up, exactly like my first visit, with only a toner added. Even with the toner, the price should not have increased by $140. * Eric did not service me--he only gave occasional instructions to the trainee. * I booked a $110 root touch-up with a different stylist. * Their website and booking platform list no full-color service for $250. The actual prices are toner $75, root touch-up $110, and full color $157-$200. When I called to complain, the receptionist first said the owner claimed it was full color. I told her that was false and that I have the booking confirmation. She then said I needed more color because of thick hair. I pointed out it was the same hair I had last month for a root touch-up. She apologized but said there was nothing she could do. I have filed a dispute with my bank. I feel scammed and disrespected. They owe an apology for the low-quality service by a trainee, mishandling my booking, falsely listing the owner as my stylist, and overcharging me.

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