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    Agencé

    4.4 (342 reviews)
    Open 9:00 am - 7:00 pm

    By appointment only

    Updated over 3 months ago

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    The receipt falsely listed the owner as my stylist abd charged for a false service. It was root touch up.
    Khawla A.

    Today was my second visit to this salon. I usually go once a month for a straightforward root touch-up. My first appointment with Alexandra went great. When I tried to book her again, she was unavailable, so the system assigned me to Nicole at the same $110 price. I arrived five minutes early. A different girl (who appeared to be a trainee) took me without introducing herself. The owner, Eric, only stopped by from time to time to tell her what to do next--he did not perform the service himself. She applied color to my roots but missed some areas. Eric suggested adding a toner to help blend, and I agreed. She then washed my hair poorly--barely touching my scalp and not fully rinsing the product or color. After the 8-minute toner, they started the blow-dry (Eric did one half, she did the other). They then had to rewash half my hair because color was still on my scalp. The final result was uneven: one half looked fine, but the half she did was frizzy and puffy at the roots. At checkout the cashier immediately charged the card they had on file from my last visit and sent me on my way--no discussion and no chance to tip. Later I received an email receipt for $250. They had changed the service from root touch-up to "full color" and listed Eric as the stylist who serviced me. This is incorrect: * The service I received was still a root touch-up, exactly like my first visit, with only a toner added. Even with the toner, the price should not have increased by $140. * Eric did not service me--he only gave occasional instructions to the trainee. * I booked a $110 root touch-up with a different stylist. * Their website and booking platform list no full-color service for $250. The actual prices are toner $75, root touch-up $110, and full color $157-$200. When I called to complain, the receptionist first said the owner claimed it was full color. I told her that was false and that I have the booking confirmation. She then said I needed more color because of thick hair. I pointed out it was the same hair I had last month for a root touch-up. She apologized but said there was nothing she could do. I have filed a dispute with my bank. I feel scammed and disrespected. They owe an apology for the low-quality service by a trainee, mishandling my booking, falsely listing the owner as my stylist, and overcharging me.

    Rocco
    Leanne V.

    I have had the pleasure of visiting this salon and was definitely wowed by the nice atmosphere, the friendliness of staff and overall energy of the place. Rocco is amazing. He is easy to talk to and explains everything throughout the process of doing your hair. He is definitely a gem at this salon bringing his expertise & skills. I am a happy returning client and definitely recommend Rocco! Also kuddos to the owners for keeping such a clean and aesthetically pleasing environment.

    Fernanda (fernandadoeshair on instagram!) has done my hair for more than ten years and she always does so amazing!!! I do not and will not EVER let anyone else touch my hair, honestly! She is so kind, very friendly, and truly listens! The salon is always clean and comfortable too! Her technique is flawless and she always suggests what's best for my hair. I am constantly complimented on my hair and feel so beautiful! Schedule that appointment with her, you will not regret it!!!

    This was $375
    Yadira G.

    I had a very disappointing experience at this salon. From the moment I arrived, the stylist was rude, unwelcoming, and unprofessional. Instead of greeting me respectfully, she spoke to me sarcastically and even questioned whether I could "afford" the service, repeating several times that "not everyone can afford to come here honey." This was completely unnecessary and very disrespectful. I was originally quoted $300-$400 for two hair pieces to be lightened, with no color, trim, or additional services included. When I arrived, the price suddenly increased to over $700, and I was told that $400 was "just the starting point," which had never been mentioned before. She also removed my extensions but did not reinstall them, yet still charged me. She made it clear she didn't know how to work with the type of extensions I had, which was frustrating because I just placement them recently. Overall, her customer service skills were extremely lacking. The experience felt disrespectful, unprofessional, and far below what any client should expect. I would NOT recommend this salon, especially if you value clear communication, fair pricing, and basic respect. I will be sending a review to all the social media platform and BBB IG handle: hairbyjess_1 DO NOT GO to HER

    Hair

    Fernanda is the best stylist! She listens to what you and gives you options that will make you look your best! She made me feel and look like a whole different person. She is communicative during the service and makes sure you are comfortable. 100000000000000% recommend!

    Jessica's work
    Stephanie A.

    Went in for my appointment with Jessica, I have gone with her previously so I knew the process would be long. By 8:15 AM I was getting in foils the end results were by 3:30 pm. She has her rules about what to expect on your appointment so please check that out. This was done with bleach and toner. She has as assistant that checks the foils ( Lanie ). & reapplies as needed. She does offer extensions but I didn't get any done. Her hands are magic because look at my before n after. She's really sweet n bubbly and then there's me an introvert trying to not have social anxiety and make it worst. Sorry Jess if you feel I was dry, I'm just a really shy introvert. The whole staff and place has a good vibe, the music was great. So in a nutshell is she great yes, will you love your results yes, is it pricey yes! but is good work really not? ....Did I get what I paid for yes! Am I happy? Yes will I go back duh I mean yes! Quality work Great hands Beautiful results * chefs kiss * Or you can be the judge.. wadda ya think of my new look? Now what are you waiting for send her a message n book accordingly IG HANDLE: hairbyjess_1 Ok bye

    After my hair appt

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    7 months ago

    Rocco is simply the BEST!! I've been a client for his for many years. The atmosphere is relaxing, and the vibe at the salon is energetic.

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    Page 1 of 9

    Ask the Community - Agencé

    How much to curl hair?

    Our styling services start at $65

    How much is a belayage?

    There is no set price it can range from 140-300

    How much is a haircut?

    $60 & up

    View All 8 Questions

    Review Highlights - Agencé

    Nicole has been taking care of my hair since 2022, I trust her so much with my haircuts & color.

    Mentioned in 63 reviews

    Read more highlights

    Touch by Hanh

    Touch by Hanh

    5.0
    (178 reviews)
    8.4 mi
    Certified professionals
    Available by appointment

    THE BEST If I could…read moregive her 10 stars, I absolutely would. I literally just got my haircut and had to write this review before even leaving, she's that good. I'll admit, I was pretty nervous going in since I hadn't had a haircut in years. My hair is straight, flat, and typically hard to style, and I was hoping to add some volume and soft curls but wasn't sure what would actually work. Hanh immediately put me at ease with her warm, funny, and welcoming personality. She's genuinely so kind. During the consultation, she really took the time to understand what I wanted and helped refine my ideas into something even better. I walked away feeling confident and excited instead of anxious. I showed her a few inspiration photos, and she didn't just match them--she completely exceeded them. She absolutely nailed the look, even better than I imagined. I rarely write reviews, but this experience truly deserved one. I'll definitely be coming back to her again!

    I've finally found my forever hairstylist! I've been looking for someone who knows Asian hair and…read moremake recommendations for me based on my face structure and hair texture. She is very honest which I appreciate because I've taken in so many inspiration pictures to other stylists that said they could do it but I was never fully satisfied. She took the time to show me how to style my hair and trim my bangs weekly as she does not do bang trims. I love love love the cut! Thank you Hahn!

    Photos
    Butterfly haircut
    Butterfly haircut
    Layers
    Layers
    Butterfly haircut

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    Butterfly haircut
    The Refinery Salon

    The Refinery Salon

    4.5
    (84 reviews)
    4.3 mi
    $$$

    Honest Review of My Experience With Diana Salcido (Color Appointment + Communication + Deposit…read morePolicy) I'm really disappointed with my experience with Diana, and I feel it's important to share so others know what to expect. I originally came to her for color and highlights. The first appointment was over $500, and while the dimension looked nice when I left, the color faded extremely quickly within just a few washes. I reached out politely to let her know, and she offered to gloss it , which I understood as simply refreshing the tone. Instead, my entire head was turned into a single dark chocolate color. All of my highlights were completely covered, my hair became several shades darker than what I originally paid for, and the dimension I loved was gone. None of this was discussed with me during the service. She didn't even fully dry my hair before I left, so I couldn't see the true result until I got home. My hair was already dry from the first appointment, and this additional processing made things worse. When I reached out to express confusion and concern, she did not take responsibility or apologize. Her responses were dismissive, and at one point she simply replied "Ok," which made it clear she didn't care about the impact the service had on my hair or how I felt as a client. It was deeply unprofessional and left me feeling unheard. Throughout all of this, I remained kind, calm, and respectful. I work in the beauty industry myself, and I believe strongly in treating clients the way I would want to be treated , with care, honesty, and accountability. When a mistake is made, it's our job to take responsibility and make it right, unless a client is being truly abusive. That wasn't the case here at all, which is why her coldness and lack of remorse were so confusing and disappointing. Weeks later, my hair is still not the same color or look I originally paid for. I had a future appointment booked, which I canceled with plenty of notice, and politely asked for my deposit back. Only then did she inform me that deposits are nonrefundable , something that was never communicated at booking. She insisted the policy had been stated, but it absolutely was not. Keeping a client's money when they cancel days in advance, especially after a service that went wrong, is not ethically or professionally acceptable. Overall, my experience with Diana showed: Lack of communication during the service No accountability when the result was not what I asked for Dismissive responses when I expressed concern No empathy or care for the health of my hair Uncommunicated policy used to keep a deposit after poor service A cold, unprofessional attitude toward a client who was nothing but kind I rarely leave negative reviews, but this experience was stressful, expensive, and handled with very little professionalism or integrity. I would not return and cannot recommend her based on how she treated me throughout this entire situation.

    I have been seeing Elizabeth Lally (@highonhair) for a little over 2 years. She helped bring my…read morehair back to life after it was left extremely damaged by another hair stylist in the area. Elizabeth is wonderful and knows just how to make my hair look its best each time. I love how this salon is welcoming and friendly each time I visit. Some salons are so snobby and make you feel like a second class citizen when you walk in. Not this place!

    Photos
    Color and haircut done by Lisamarie @colorme.Lisamarie
    Color and haircut done by Lisamarie @colorme.Lisamarie
    Bob haircut and blonde balayage by Elizabeth  @highonhair on Instagram
    Bob haircut and blonde balayage by Elizabeth @highonhair on Instagram
    Haircut and effortless blonde hair by Elizabeth @highonhair on Instagram

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    Haircut and effortless blonde hair by Elizabeth @highonhair on Instagram
    Sunkissed Hair Girl

    Sunkissed Hair Girl

    4.4
    (14 reviews)
    2.5 mi

    Veronica is truly a hair color specialist. If you're looking to achieve that flawless,…read moreHollywood-style balayage with unique, customized tones, she is the one to see. Her level of professionalism and expertise is unmatched--you can tell she genuinely knows exactly what she's doing. I've been coming to her for many years, and she is worth every single penny. Beyond her talent, Veronica is a beautiful person inside and out, and I always leave her chair feeling refreshed, confident, and like a brand-new woman. I recently went to another salon due to my location and limitations and the lady botched my hair badly! I went back to Veronica and she was able to color correct and make me look and feel so much better! Never ever again will I go to anyone else! In addition Veronica is VERY realistic and transparent about what she can achieve with what your current state of hair is. I don't agree with any of the bad reviews prior to this. I've gone to her for about 6 years now and I have never left her salon unsatisfied.

    COMPLETE DISAPPOINTMENT! I had an appointment with Veronica to add extensions and match them to my…read morecurrent hair color. I explained to her how I don't like my hair being dark and thought the extensions didn't look like the right color and she ensured me they were right and they will blend in and it'll look great to trust her. Being at a very nice salon I pay $925.00 assumed she knew what she was doing and would make it work the way I asked for. During the appointment she continuously kept me in directions I couldn't see the progress of my hair. In the end she added the extension and completely darkened my hair into a dark brown with a red look to it while also covering up my highlights I had just recently done. I truly hate what she did to my hair and hope no one else has to experience this. On top of all that she seems to have booked another appointment too soon and sat them down and rushed me through to get to her next customer she failed to blend and style my hair leaving my bangs looking like Dora the explorer and leaving the lengths of my hair uneven looking like a child had cut it. I had to go to someone else to get it styled properly so it looks presentable. Attempted to get some sort of refund only for her and the owner of her shop to verbally gang up on me being rude and telling me I got exactly what I asked for when I know I never asked for this color or my highlights to be covered up. I normally go to my stylist at Supercuts but they are not able to do extensions so I came to Veronica hoping to feel beautiful after a morning at the salon. PLEASE REFUND MY MONEY or I'll have to report this to the state board of cosmetology.

    Photos
    Overpriced merchandise, abuse to the public for stealing.
    Overpriced merchandise, abuse to the public for stealing.
    Sunkissed Hair Girl
    Sunkissed Hair Girl

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    Agencé - hairstylists - Updated August 2026

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