I'll start by saying DO NOT GO HERE TO GET YOUR NAILS DONE!!! I've been getting my nails done nearly my entire life and I've never had an experience that was this bad, professionally and otherwise, EVER.
To start this review, I called ahead to see what they charged and if I needed an appointment for an acrylic fill (nails) and a toe nail polish only. The lady I spoke with, whom I assume was the owner, told me it was $35 for the fill and $15 for the toe nail polish only and that I didn't need an appointment for either. I should mention that I had never been there before, but my regular salon was closed as it was a Sunday, and I needed them done that day as I was flying out the following day for vacation. So... I arrive about 30 minutes after calling, and the owner, who I confirmed with her that she was in fact the person I spoke to, takes me to her table and started on my nails. I explained to her that I needed a fill, and that I liked the current length, and the current color, but that she could trim them a little shorter then we agreed on the closest color she had to match. Well, she started by removing the old polish with the dremel, then proceeded to sand them down so much to where they were so thin I thought, okay maybe she will put a thick coat of gel on top next. But instead, she put the lightest coat of gel on top. I asked her several times, can you please put more gel on top, that's the way I like it, to which her response was "that's not how we do it." "You will see, you will like them once I paint them." So as she was doing this, she had people walking in as well as people coming in with appointments and NO open nail techs, which of course now caused her to rush. While my gel was drying (I guess?) she took me back to the pedicure area and rushed through painting my toes then hurried me back up front to finish my 'fill'. Once we got back up front I asked her, again, PRIOR to her starting to paint them, "if I don't like how they look with the paint on can you PLEASE add more gel, to which she said 'yes'. Okay, I thought to myself, now we are getting somewhere! She painted ONE nail and just as I thought, they looked as if they hadn't even been filled! I said wait, I want more gel on my nails these are unacceptable, to which she said "no, honey, this is how we do them here and I have to add a second coat of paint, you'll see". So, After begging multiple times, I reluctantly let her finish them, and, as she rushed painting them, I thought, people need to know NOT to go here. They do a terrible job, they were impolite, understaffed for how many appointments and walk ins they had that day, and to top it all off, they didn't do a simple thing that I asked them for, to add more gel so that they actually LOOKED filled... you know, the REASON people get their nails done in the first place!! I've never wrote a bad review before, actually I downloaded Yelp JUST to write this review... so people don't experience the awful service I received. read more