I always have a great experience at Spavia the services and the practitioners are always top notch,…read morereally get a lot of use out of my membership!!

I booked the Buttered Rum Body Scrub and, unfortunately, the experience did not meet expectations…read more The front desk was not very informative, and I found myself having to navigate the process on my own. The service itself felt lower in quality compared to similar treatments I've had at other studios and did not come across as particularly professional. At checkout, I waited several minutes while the staff appeared very stressed and overwhelmed, which made me feel uncomfortable -- it's difficult to feel at ease when the people assisting you seem to be under that level of pressure. Overall, the experience felt underwhelming and not on par with what I had anticipated.

I booked a whole day here, massage, facial, pedicure while on vacation. I've been to several spas,…read moreand highly recommend Woodhouse if you are in the area. Most importantly, the services are great. The pedicure was fantastic, clean, comfy massage chairs, warm neck towel, all the extras. My massage was fantastic and specific to my personal needs (pregnant!). My facial was the biggest surprise, not just because I was glowing afterward, but because the massage during my facial to my arms, shoulders, feet, was... amazing. Where this place really wins is the quiet room, amenities, and staff. I like a bit of time between services, that quiet room is cozy, with tea and little snacks, it's truly lovely. This place feels like they have an Army of staff, constantly checking the locker rooms and quiet room, cleaning up after guests. Everything was so clean. I will spare the internet from my personal dramas, but I also had a family emergency the day of my service. My husband had called the spa to pull me out of my massage. It was 30 minutes into my first service, and I had to cancel my whole day. The staff were more than professional, they were genuinely caring and kind to me as I was crying, they were even going to drive me to the hospital. Later that afternoon I called back, believe it or not they were able to get me rebooked with some differences, before the end of my vacation. This is the kind of business you should be very happy to support.

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.

This is very clean environment with new design upgrades much like a higher end spa. The staff is…read morevery professional and well trained and asks about any pain or discomfort you may be experiencing and works on those areas, checking in regularly to ask if all is OK. Really one of the best massages that I've experienced.

Repeat customer here! They're attentive and amazing, just what you need to unwind. Reasonable…read morepricing as well!

Great Indian Head Massage. Lili is very skilled and uses authentic techniques that melt away stress…read moreand tension, especially in the head, neck, and shoulders. I walked out feeling lighter and completely relaxed. Highly recommend if you need quick relief from stress or headaches. Will definitely be back!

I called on a Wednesday afternoon. No one answered and the mailbox was full so I wasn't even able…read moreto leave a message. They must have checked their Called ID, I received a return call from a man who was not only unprofessional but incredibly rude. He hung up on me while I was mid sentence when I said who I was and why I was calling. Due to the terrible customer service I felt the need to share my experience with the community so they spend their hard on dollars elsewhere. I should have read the previous reviews as other prospective customers received the same terrible service. I almost never write a bad review, but this one was warranted. There are so many other options for spa services, I encourage you to go patron others.

The environment is warm and friendly. We regularly schedule 90 minutes massage every other week.read more

Hidden secret in Naples in, tope tier day spa with amazing massage therapists. You won't be…read moredisappointed. Ask for Amy. I will be coming back weekly

I've been a loyal MassageLuxe member at the Fort Myers location for years and never had an issue…read moreuntil now. I booked five massages for a group as a birthday event at the same location, and confirmed over the phone that everyone was scheduled together. When we showed up, we were told that somehow two of the appointments were moved to a different location without anyone ever telling us. Instead of helping fix the situation, the staff said it counted as a "no call, no show" and charge me for two 90-minute massages plus a $20 transfer fee. We were there on time, at the location we were told to go to this was clearly a scheduling or communication mistake on their end. After being a loyal customer for years, this was extremely disappointing. The lack of accountability and customer service ruined what was supposed to be a relaxing day for our group. Definitely rethinking my membership after this experience.

Ashley is WONDERFUL!!! I have a complicated back history and am super picky for massages. I was…read morelucky to be referred to Ashley and wow - I see her regularly while staying in Naples. She listens to what you want and has such an amazing flow to the massage, I can feel the improvement of circulation while still applying strong pressure! Highly recommend her. It's clean, nice staff and reasonable pricing esp if you do their monthly.

Would Highly Recommend Hand And Stone Massage And Facial!!!!…read moreGreat Experience From The Time You Walk In Until You Walk Out!!! Ask For Ana Iris For The BEST Facial EVER!!! She Is Very Kind And Caring and Will Take Care Of You With All Your Skin Care Needs!!! Very Professional.... TOP NOTCH SPA!!!

I had an incredibly disappointing experience at Hand and Stone Spa, primarily due to the…read moreunprofessional behavior of a manager named Samantha. My appointment was scheduled for a specific time, and upon arrival, I was informed by Samantha that there would be a significant delay without any prior notification. When I expressed my frustration, Samantha's response was dismissive and lacked any empathy or attempt to resolve the situation. Instead of offering a solution or even a genuine apology, Samantha became defensive, making the atmosphere feel hostile and uncomfortable. The way she handled the situation made it clear that customer satisfaction was not a priority. This level of unprofessionalism from a manager is simply unacceptable and completely ruined what was supposed to be a relaxing spa visit. Given this encounter, I cannot recommend Hand and Stone Spa. The poor management and lack of customer service displayed by Samantha made for a truly negative and frustrating experience.

I reached out at 9pm thinking I'd schedule something for the next day, and Tony surprised me by…read moresaying he could fit me in right away. Within 15 minutes I was there, and the 90-minute deep tissue massage that followed was honestly one of the best I've ever had. Great pressure, extremely skilled, and a truly professional experience from start to finish. I will absolutely be back.

Wonderful massage. Extremely nice staff. Soundbath music . I've gotten massages all over the…read moreworld. Would highly recommend this place... great prices too :)

The salt cave was extremely relaxing and we loved the detox foot bath. The facility was clean and…read morethe small touches they added were appreciated. We will definitely be back.

I had a reiki and guided breathing class in the salt cave on Friday morning. It was relaxing,…read moreenjoyable and serene. It was the 11 th anniversary of my husbands death and the leader said to remember people that are no longer with us and send them your love. Perfect.

I've had great massages all over the world, but nothing compares to my massage this morning with…read moreFernando. Truly one of the best in my life.

I just cannot express how amazing this spa is but specially my therapist Robelyn! The facial I had…read morewith her is the BEST I have had in years. She made me feel like I had a mini face lift. But her technique was so professional and incredibly soothing. If your in Naples , even if not staying at La Playa give yourself the treatment of a lifetime and see Robelyn at Spa Terre.