Fantastic job! My bikini looks smooth! Wish I found her…read moresooner! Such a great experience

I have been getting waxed in various different places over the last 9 years and with some that I…read morefelt were very good. I was in town and needed a Brazilian wax and saw that she uses high quality wax with an oil base and let me tell you... it makes a world of a difference. I can tolerate a normal Brazilian as far as pain goes but I did not even flinch with Maria. Not only does she use the highest quality of hard wax, but her attention to detail is truly unmatched. So many times I have gone to other places and have found many hairs were left behind, but Maria makes sure to get every single hair, and the entire hair follicle at that. She showed me the wax after removing hair and the bulbs were there on every follicle. I have been to many great waxers and Maria is the best by far. Do not look any further if you are in need of a waxing service! Especially a Brazilian. I have had no irritation and my skin was left buttery soft after. So thankful I found her!!

This review is for the location on Immokalee Rd. I've been coming here for years and was always…read morevery happy with the service and attention. However, since the Pine Ridge location closed, this place has become a disaster. At my last appointment, I had to wait 15 minutes just to be seen. The wax was extremely hot when applied to my skin--it almost burned me--simply because they are rushing from one client to the next, trying to serve everyone at a single location now. Even after you book and confirm an appointment, they'll call to cancel--either because the person you were scheduled with has left or because they need to re-schedule your appointment, and they call the day before your appointment. And the person making the calls doesn't seem to realize that if there are no clients, she doesn't get paid; her attitude on the phone suggests she couldn't care less whether you show up or not--it makes no difference to her. Anyway, I wanted to let you know that my entire office used to go to this location, but none of us will be going back.

I've been here numerous times and there always seems to be a problem here with the time. Earlier…read moretoday I had a 9:45 appointment, called in before the appointment to see if they had any other times which they then told me they had it at 11. As soon as I arrive they did not even have my name down and tried to push the appointment back not accommodating for THEIR inconvenience. Terrible location.

I cannot say enough wonderful things about my experience with Jenny. My daughter and grandson gave…read moreme a gift certificate for a facial for Christmas,something I had honestly been a bit hesitant to try. I had never had a facial before and wasn't quite sure what to expect. Well, my daughter finally made the appointment for me, and I went in feeling a little apprehensive,but that feeling quickly melted away. Jenny made me feel completely comfortable from the moment I arrived. I decided to trust her guidance and went with the microdermabrasion, and I am still in awe of both the results and the entire experience. It was pure relaxation, truly a zen-like escape. I could have easily fallen asleep! My skin feels amazing, and I left feeling refreshed, renewed, and so glad I stepped out of my comfort zone. Now I can't stop smiling when I think about how hesitant I was at first, I am absolutely hooked! This turned out to be such a thoughtful and wonderful gift, and Jenny made it unforgettable. I'm already looking forward to my next visit.

I get a Brazilian and Jenny is quick and efficient! Very sweet personality too. Her studio is clean…read moreand beautiful. Highly recommend!

I've been coming to this spa for 5 years now, and they are like family to me. Nobody asked me to…read morepost this; I just truly want others to feel the confidence of finding a spot this wonderful. It is the friendliest, most efficient spa ever, and their services are exceptional. I get my hair, massages, facials, nails, and body waxing done here, and I wouldn't go anywhere else. Their flexible hours and super affordable prices make it so easy to keep coming back. If you're looking for a place where you'll be treated like royalty without breaking the bank, give them a try. You won't regret it!

So this wonderful salon has survived the hard times of Covid and a tsunami courtesy of Hurricane…read moreIan. This salon is one of the best kept secrets in Naples. It's run by a wonderful and gifted woman (Dolores), who lost her beloved husband to a heart attack way too early. Her prices are reasonable, especially considering that she makes you look beautiful. Whether you are getting your eyebrows shaped or indulging in a facial or treating yourself to a mani-pedi, please consider patronizing this salon. Dolores is a gifted beautician and a beautiful soul--a combination rare in this industry.

I had the worst waxing experience at European Wax Center in Naples today. My esthetician, Neomi,…read morewas not only rude and unprofessional but also made me feel extremely uncomfortable during my Brazilian wax. She behaved as if she had never seen pubic hair before--something completely unacceptable in this profession. The wax was messy, poorly applied, and rushed--she didn't even let it set before trying to pull it off, leaving hairs behind. I'm still in pain and sore from the experience. Despite being very flexible (I've been waxing for over 25 years and am a yoga teacher), she kept making unnecessary comments about my positioning. At one point, my knee lightly touched her belly, and she actually accused me of kicking her, which was beyond bizarre and very concerning that she would just lie like that and with no shame. I don't understand how European Wax Center continues to employ someone with such a poor attitude and lack of skill. I highly recommend avoiding Neomi at all costs! She's a liability for EWC and will never be back there.

Don't believe the negative reviews on this website. This place is great. I have found an excellent…read morespecialist whose name is Alexis and she has been a doing terrific job here in the Naples location. She is meticulous, thorough, and somehow with her, my every waxing experience is pleasant. Alexis is both personable and knowledgeable and I highly recommend her.

Samantha is the best! I'll be a customer for as long as I'm in the area. She is very thorough and…read moremy Brazilians are always as pain-free as possible. And she gets ALL the hair!! She uses great high quality products that my skin loves too. 10/10 :)

Samantha is great and I'll be sure to return to her studio whenever I'm in Naples. She's friendly…read moreand most importantly painless! She's in a convenient location and her studio is very clean. With great prices and a good vibe there's no reason to go anywhere else

Karina was amazing! So kind, and great at what she does! I had an eyebrow wax and they look great…read more Will definitely be returning!

I have been going to Karina for over 10 years she is amazing all of her products are of the highest…read morequality. Her facials are superior she is an expert at suggesting what would be best for you and making the experience relaxing and amazing. I call her the "Queen of Eyebrows" definitely the best. When I get them done other women always compliment me. Her Salon is spotless and elegant, Karina is the sweetest lady I know. She is a true gem in Naples

I've been contemplating getting my eyebrows done "properly " for a few good months now, what would…read morebe the best options for me , lifestyle, upkeep etc. having then moved from California to Florida the search was underway for the right person. Well, I found her! Vanessa was an absolute delight, I don't think I actually explained what I wanted, because I didn't really know. But Vanessa did, it was almost like she looked at my face structure, hair color, skin color and then just set to. I have to say I did feel a little nervous as the process was going as Vanessa concentrates so much she doesn't talk through everything she's doing. Well, I needn't of worried, my brows are exactly as I wanted them !! Yet better than I could have imagined. They're fabulous and I get to walk around with them now! I'm going to make sure my hair is out my way so I can show them off!! I mean just check out the photos ! Vanessa talked me through the ombré option too so that may be my next step in my brow journey. And want to book for my lashes too to have the lift. Highly recommended.

Over the years, the quality has declined. Many of the top artists have left, and lash sets often…read moredon't last more than two weeks, which isn't worth the price. I switched to another artist, and retention has been much better. Additionally, the salon doesn't keep track of lash styles per client, so if your usual artist isn't available, the replacement may use different curls or styles that aren't preferred. That said, it's still a beautiful salon.

I really wanted to like this place but I think I caught Jackie on a bad day. She did a good job on…read moremy brows but was impatient and abrasive when explaining things I'd rather go somewhere where I don't feel like the brow tech is mad at me for literally existing. Scheduling is really good (I love that they send you lots of reminders) and the facility is pleasant but it's not worth being talked to and treated in a way that makes you feel physically and mentally uncomfortable 30% of the time. It had all the makings to be a 5 star experience, but the in-person part was not good. If you don't care about how nice the estheticians are and prioritize speed and efficiency you should book with Jackie. But it was just too aggressive and rude for me. I prioritize getting treated nicely. FYI the location is on the second floor, on the exact opposite side of where their sign in placed. From the front of the building it's to the far left.

I am really cautious of trying new eyebrow places, but after reading the reviews I decided to come…read morehere and get my eyebrows done by Summer and she did such an amazing job!! She just cleaned them up nicely without changing the shape. The space is clean and bright and the people are very welcoming. I definitely will be coming back!

I booked a last minute brazilian wax prior to giving birth. I heard that sugaring was going to be…read moreless painful than waxing and so I decided to give Sugar in the City a try. This experience was awesome. They did a quick and amazing job. They treated me like a human being and made me feel comfortable and at home. I was talked through the process and was in and out in about 10 min. I don't know if it was less painful but it wasn't terrible and honestly I felt like I was in great hands.

I went in for the first time and walked in. I didn't know what to expect but I left more than…read moresatisfied. The price for the services is reasonable. On top of that she did it efficiently and painless. Definitel worth it