The only reason I didn't gI've this place a 5 was because dude behind the counter was so super rude. I know it's a laundry mat but customer service is still customer service and he was not helpful or friendly at all. I guess I can't say at all because he did issue me a card but put it on the opposite end of where I was standing and went to sit back down. Just rude. read more

Because my snowflake, new-ish washer now balks when I try to wash bath mats, I have decided to go to a laundromat for "heavy" loads. Despite some so-so reviews, I chose Super Laundry (3545 Reading Rd.) due to its proximity to my home. In a nutshell, my experience was benign...but that's really a good thing because we are talking about doing laundry. Contrary to some other reviews, the attendant was extremely pleasant and helpful. She advised me as to what size machine I should use (thereby saving me a little money) and exchanged my cash for a laundry card. Gone are the coin-operated machines that often Jammed AFTER taking my last quarter!! The facility is clean. There are plastic couches on which to sit, televisions for entertainment, a vending machine for snacks. Better equipped than the laundromats of yesteryear whose machines stole my quarters. According to some other reviews [whose sources I have not verified], the price for a load of laundry is, in part, dictated by the daily cost of water and electricity . I'm not sure how that rate is determined, but on October 11, 2023 one load of laundry in a #6 machine cost me $7.23. The attendant told me that a dryer would cost approximately $15...but she did not know that I was raised by a long line of frugal line dryers. At any rate, those prices seem expensive to me, but I truly do not know the cost of running a #6 machine. Maybe $7.23 is a deal? How do families who do ALL OF THEIR LAUNDRY at the laundromat afford it?? Keep the poor poor??? So many questions spinning around as my bath mats got their scrubbing. Another Yelper mentioned that Super Laundry is not in "the best area," but it is unclear to me if he was at the 3545 Reading Rd location. Here's my take---it's in a new-ish strip mall in Avondale with a wide-open parking lot and distinct lack of dark alleys and bogey men. On the night of my visit, there were at least three families with young children, several couples, a few other singletons, three races represented, all of us just doing our laundry. Totally benign. read more

We have always had a pleasant experience here at super laundry Cincinnati. However, today when we were doing our laundry we had an exceptional service day and it was all because of a worker named Robin. I did not get her last name cuz I didn't want to pry too much but she was very kind very serviceable no matter what you asked. She had a smile on your face and just very willing to help anyone and everyone just to know we're all fantastic and boy and she definitely deserves a raise because she is awesome. If she Is handling herself like this with all other customers? She's definitely making returning customers for you guys. Thanks for your time Robin and Blessings To U Thanks for making a good exp a awesome one Mark K read more

The laundromat in itself is fine, the employees on the other hand... extremely rude especially at the Norwood/bond hill location. There is minimal interaction yes every time I come in the employee with the neck tattoo has a terrible attitude. Before I can even say anything her first words to me were "you don't see all of these other people lining up on one side of the counter why are you standing over here". There was no line... she was standing at the counter doing nothing.. that was the final straw I will be taking my business elsewhere read more

I'd say Super Laundry is the most convenient laundry around since it's 24 hours. The prices are dependent upon the cost of electricity and water at that moment, so it's always specific. They use a stored value card which I prefer to a bunch of coins. Add a $20 bill and get $1 free. Cash only. Honestly, the only real complaint I have is that it's not the best area at night. The staff is pleasant and helpful, it's always impeccably clean, and the parking lot is sizable. They have free Wi-Fi and TVs as well as a working bathroom. read more

Super Laundry - Laundry Services Near Me - Cincinnati, Ohio

my wife and i switched to super laundry in north college hill about a year ago. we have had excellent service, and a most positive experience with the workers. however on february 28th, my wife and i watched our clothes start smoking from the high heat in the dryers. when we removed our belongings from the high heat setting of dryerfs they literally caught on fire in our car.... they are all ruined...we were told to contact lashanda and as of april 26th, 2011 no one has reached out to us regarding this matter. i am hoping that whoever reads this post will lead us to the right person help!! rochelle montgomery read more

The employees are rude and are not helpful! I gave the employee my SMARTCARD to check my balance and she was not wearing her face mask in the correct manner. Also, she was coughing into her hands and then she snatched my card to put into the machine without even cleaning or sanitizing her hands. This is HIGHLY unsanitary while in the midst of a pandemic. read more

I'm here to wash a sleeping bag that is too bulky for my home machine. The system here is a little complicated but the woman behind the counter was amazingly helpful, and even shared with me how to minimize my bill. $10 gets the job done; not too bad for a double-sized sleeping bag. Good experience! read more

This laundromat is large with plenty of machines. There are always plenty of machines available to use. It's never too busy. The price is pretty cheap. It's cheaper to do it here than at my apartment and I can do all my loads at once. The staff is pleasant too. I have never had a problem here. BTW they don't take quarters here. You get a card to load with cash. I made the mistake of bringing a roll of quarters the first time. read more

When I go to a laundry mat I only expect it to be clean and staffed. Hopefully not crowded and enough working machines so I can go in and out. This place has all of the above and where I will continue doing my laundry!!! read more

This laundromat is large, lots of machines available. But their system is so confusing to figure out which machine to use for a first timer. Also, it's not quarters...you have to loaf a card with money. The machines were dirty, the floor was disgusting and I'm almost 100% positive there were drug deals and naughty adult time happening in the bathroom. I'd advise to not go anytime after 7. read more

This place is great! Televisions, music, very clean facilities, friendly staff, a private locking bathroom (believe me that's a bonus) and vending machines. Had games for kids but no kids running around like crazy. I have been to some laundromats in my time (recovering broke college kid here) and this is by far a very VERY good place to do your laundry. The card system is good, just need cash not quarters. Come visit them! read more

A very decent place to do your laundry, I have never seen anything negative there. At times there are kids running around and that's it. The staff are helpful when needed. Thumbs up! read more

This is a good place to do laundry, but I hope you wont need any help while your there. The customer service here is poor, everytime I come the employees are arguing with a customer. Just terrible read more

Smells terrible all of the time. Every time I use this place I have to wait forever for someone at the front desk to acknowledge my existence. This time around I didn't have any idea who was working the front desk and walked out. Later found out it was the person that walked past me 4 times. As I waited at the desk. Get better employees for real because this job is not hard. read more

This is a good place to do laundry, but I hope you won't need assistance with the employee's. Everytime I come here the employees are arguing with a customers. Just terrible. read more

Horrible service and there is never any hot water. When I asked about what to do about the fact that I paid for hot water and got none I was told for what do you want me to do about it I don't control things. I didn't ask if there's any way I can speak to someone in management I was then told No. This is my second attempt to use this place and I will no go out of my way to let.everyone I know how rude and how poor this place really is. read more

I came here late last night desperate for a laundromat. I'm new to the area so I wasn't aware of how bad the reputation of this place is and I wish I had looked it up before driving all the way out there because I would've rather washed my clothes in a sink last night. I first wandered around the facility looking for a change machine because I thought they accepted quarters like most laundromats and found the vending machines in barely operating condition. I probably wandered around for 20 minutes trying every option possible. Then the attendant who was supposed to be managing the counter came out from the back and kicked me out of the side of the building that closes down at night so I explained how I needed quarters to start my laundry so I gave her a $5. I could tell she was reluctant to help me at this point, which made this an incredibly painful process. After angrily counting quarters for ten minutes, she finally asked me how many I needed, to which I replied that I didn't know how many but asked if she could give an estimate of how many I needed for a few loads and she rolled her eyes and began explain that they didn't accept quarters at this facility and that I would need to LOAD a CARD with money to be able to do laundry here. If this was a streamlined process, perhaps it would be worth the expense and the hassle but considering I had to wait half an hour for "help" (loose definition of the word here) and found out this expensive and time consuming process in a pretty gross facility was necessary to just do my laundry I was pretty much done with this place. I appreciate the access to restrooms and the entertainment on site but it's not worth the God awful customer service and lack of efficiency this place provides. Usually when I read "attendants are rude" in a review I tend to take it with a grain of salt but this one was outright hostile and made it near impossible to do business. read more