Ordered a 12-count Chick-fil-A Nuggets and received only 10, with a couple of the pieces unusually…read moresmall. Unfortunately, this is not the first time my order has had fewer nuggets than I paid for. If customers are paying for 12, they should receive 12 full-size nuggets. This location really needs better quality control and order accuracy.

Finally got to experience the not so stellar customer service I had heard about at the new Wendover…read moreChick-fil-A. I placed an order on my app and went inside to pick it up. Upon arrival there were about 7/8 people waiting in the pick up area. I saw the owner operator working and she seemed to be getting the job done helping the drive thru. However the guy working the pick up area was less than pleasant. He got 3 Togo pick up orders, babbled out the names and then walked away. He mispronounced my name (no big deal) but when I said my name to make sure that it was in fact my order he said "it might be". I then walked up to the bags and had to look them over myself along with a couple others to grab our bags. Now this was my first experience here but I had friends tell me some stories about their experience and none of them have been good. Hopefully they get it together soon. Chick-fil-a 957 N Wendover Rd Charlotte, NC 28211 (Review 14 in 2024 and 814 overall)

I'm not impressed with the people working there Chick-fil-A personnel used to be kind and smiling…read moreand inviting. It's changed the food was OK. I had a 12 piece nugget. They weren't quite crispy. They were warm, not hot. Chick-fil-A used to have a wow factor now they're mediocre to me very disappointed

Food last breast was rock hard !!!! I was told the owner…read morewould be calling after a ridiculous encounter with a "manager" Never heard from him guess he knows !! Excuses were we have a new team places like that always have a new team it's a busy restaurant it's always been a busy restaurant Just not very good at reasoning

Anthony was outstanding!!!! Highly recommend sitting at his table!!!…read more Don't get the brussels!

Back again, this time with the son of neighbors that lived down the street from us in California…read more He was now grown up and had a family of his own, so it was pretty much of a festive occasion. The menu of Leroy Fox is terrific and difficult to describe here. Yes, they have excellent fried chicken, a great bar, super service and unique ways of putting together simple components. Wife loves cauliflower, so had the Thai chili version ($13.95) which she washed down with Something About Mary blood Mary's at $12. We each had two of those by the time we left. I had the Lollipop Legs ($19.99), my favorite, of four chicken legs literally stuck into a pile of mashed potatoes and Brussels sprouts with bacon and pan gravy. Good enough to die for. Our guest had a huge steak salad ($24.50) that also went well with bloody Marys. Come early, as this is a popular place. We sat in the booths, which are more quiet than on the main floor, so opt to sit here is conversation is important. Our waiter was Anthony C. who did a great job and showed a lot of patience as our guess got lost and was pretty late. Thanks, Anthony.

I was craving New York Style pizza and oh boy this place is honestly one of the best pizzas I've…read moreever had. I randomly found this location since I was in the area running some errands, the name really got my attention. I quickly found parking, went inside and was greeted by Jissela she was at the register she was nice and talkative made me feel really comfortable. The chef Javier was also very friendly and nice. I told them it was my first time trying this place out. Idk what Javier did but that was honestly one of the best cheese pizzas I ever had. Everything was perfect. The name really stood out on this one slice. Slice was so good I can't stop talking about it. Will come check you guys out again soon.

I truly wanted to like this place but it just missed the mark for me. Positives are the place was…read moreclean and the cashier was extremely nice. But the food fell flat for me. I tried the cheesesteak and it was just so boring to me. Didn't really have a huge flavor. Had no "personality" and sooooo much cheese with little meat under it. The bread to meat/toppings ratio was off. When I think cheesesteak I think an ooey gooey mess of deliciousness. This sandwich was dry and definitely didn't have any "mess" factor. After reading the other couple of reviews I opted not to get the pizza but sandwich instead but looks like so far nothing is hitting the mark for anyone. I went during lunch hours on a Friday and it was practically empty, just me and another lady. Idk, hopefully things get better but I doubt I'll be back.

Was excited to try the new dipping box. I now remember y I haven't been to kfc in 10+ years. The…read morecole slaw i paid 2.99 extra for had a weird smokey meat taste to it and was mostly a soupy liquid. Ew. Disappointed bc i love their cole slaw. The fries tasted like they've never changed the oil/fishy. They gave me hot sauce instead of ketchup & comeback sauce instead of honey bbq. Bojangles it is.

While in the drive thru on 11-1-23, the female (purple locs/braids) gave me back my card & then…read moreopened the window to say that my card didn't go thru. I asked if she was sure. Then she said she may have pulled the card out too soon. I literally had just left my credit union prior to stopping here; even if I hadn't, there was plenty available in my account to cover the charge. I gave her my card again. She returned it with the receipt & then handed me the bag of food. Never asked what sauce I'd like; just threw 3 of ranch in the bag & it's on the receipt. I asked if I could have barbecue sauce and she handed me 2. I checked my account on Friday, 11-3-23 & noticed there were 2 charges of $8.64 instead of just one. I want my refund issued immediately! If you can't or won't do it, I'll be contacting my credit union. To make matters worse, I called the restaurant on Friday at 10:05 am right after seeing the duplicate charge. A male answered the phone; as unprofessional as he was, he should only be answering his cell phone. As soon as I mentioned that I was there in the drive thru on Wednesday, he cut me off and said that I'd need to speak to a manager. They weren't there but would be there after 11 am & abruptly hung up on me. My call log shows the call lasted 17 seconds. I immediately called back at 10:06 am & he answered the phone. I told him I didn't appreciate him hanging up on me as I was asking for the manager's name. He said there was more than one manger. I laughed & said even more reason for me to ask for the name of which one I should be speaking to. He said he didn't know. I laughed again & asked for his name. He paused & said Marcus. Who knows if that's true but what I do know is, I need my money returned asap & I will not return to this location or the Albemarle Rd location ever again. No professionalism at all, & I don't need that energy around anything I'm consuming, even if it's a snack while running errands. It's out of my way some, but if I continue to patronize, I'll go to the Indian Trail location. Their employees could stand to train the ones in Charlotte. The only reason I didn't go to the store on Friday to handle this in person is because I have business to tend to, & handling this petty foolishness let alone unprofessionalism wasn't at the top of my to-do list, but I will make a visit if necessary & if this issue isn't rectified immediately!!

My favorite place. The blt is amazing. This is my go to spot. Best subs in Charlotte. I enjoyed…read morethis location

The staff was great, but management needs to get ahold of the cleanliness. I saw multiple dirty…read moretowels sitting on the line, the cashier was making sandwiches and using the POS without changing gloves and unfortunately it smelled like a dog had peed inside. Not sure if it was dirty mop water or what. It was hard for me to eat my food because I couldn't stop thinking about the state of the place.

I stopped by for first time and had a burger. Staff was courteous and quick and the burger was…read moredelish! One of best fast food burgers so have ever had.

Food = 2.5 Service = 4…read more Ambiance = 2 as cleaning is needed. No AC Cool, we dined Al fresco. Great location with a Publix and Harris Teeter within walking distance. The place could use a good cleaning. Inside and Patio dining. Best to order and PAY online. Service was super friendly and helpful. Maybe double or triple meat burgers are the way to go. I had a classic single and felt there was more bread than meat. Rosemary tots. Ok Nashville fries. Ok. Don't think there should be an upcharge for seasoning. Broccoli. Decent but they definitely give less as they didn't fill the cup and it's fried alright. Sweet potatoes waffle fries. Ok. They'd pop if the company offered blue cheese. I like that they offer various sides. I would definitely try another burger but I don't require the classic single again.

this a a genius way of getting the best of both worlds. I love the whole concept. It's literally…read morethanksgiving all in one. They need a restaurant asap!!!!!!

When you visit a wine or beer establishment, they will typically have a food truck close by for…read morethose who need something on their stomach. This was the case when I visited a venue before having anything to eat. The food truck serves rolls and hot dogs. The hot dogs were the most popular item for the patrons on this evening. I opted for the Freeway Philly (cheesesteak) rolls and had to try the Soul Roll (mac & cheese and collard greens). The Freeway Philly was my favorite, although the Soul Roll was pretty good as well. I was able to share with another Yelper and she enjoyed her portions.

The drive-thru uses an AI ordering system that does not repeat orders back for confirmation. I…read moreordered a Carolina Crunch, which includes sausage, egg, and cheese, and specifically asked to add bacon. After paying at the window, I reviewed my receipt and noticed it said "sub sausage" instead of "add bacon." Since the AI system never repeated my order, I immediately brought this to the employee's attention before my food was handed to me. She relayed my concern to the employee preparing the food, who responded to me in an irritated tone, "I heard you! You said ADD BACON!" I explained that I was simply making sure because my receipt indicated otherwise. Despite me catching the discrepancy ahead of time and specifically confirming my order, I was handed my food and drove away. Before leaving the parking lot, I checked my biscuit, and of course, there was no bacon on it. I then had to get back into the drive-thru line to have an error corrected that I had already tried to prevent in the first place. When I reached the window again and explained that the bacon was missing, I was told, "Well, you'll have to park and come inside because you're holding up our line." This was extremely frustrating. I was being inconvenienced a second time because of an error I had specifically pointed out before receiving my food, yet I was spoken to as though I was inconveniencing the employees. The food-prep employee then came to the window with the same irritated demeanor and asked, "What does she want???" After being told that my biscuit was missing bacon, she simply grabbed a piece of bacon, folded it inside a piece of liner paper, and handed it to me. No apology or anything. The entire experience was distasteful and unprofessional. My biggest issue is not that a mistake was made, it's how the mistake was handled. Mistakes happen, but customers should not be made to feel like an inconvenience, especially when the employee was in the wrong.

I pulled to the drive-through window and the recording told me to pull forward to the window for…read moregift cards. I pulled to the window to purchase a gift card and the manager told me she could not sell me a gift card at the window that I had to park and come inside. Reason being is because they did not want me sitting in line running the clock up while she goes to the back to get a gift card. Here's a thought Bojangles, have some gift cards at the window and you could make more sales and MAKE MORE SENSE!!! is there any common sense left in this world? It's Christmas Eve and people buy gift cards at Christmas. Let's just say I did not purchase a gift card nor will I be back.