Customer service stinks Have always been able to make…read moreappointment for service ... no longer. Tales as appointments

I can't understand how they don't have a higher star rating to be honest. From start to finish the…read morewhole experience was incredible, especially compared to other dealerships. I had been shopping around for months, my credit score fair range, but everywhere I went I felt like I was getting the runaround. Jordan Rodman and his sales team are the absolute friendliest nicest people in car sales. They showed me a car I wasn't a fan of and right away they put me in something better than what I came in for and it was less expensive! They were extremely helpful, there was zero pressure and I really felt like I got the best deal in the place. Which by the way is such a cool dealership, with a basketball court and stuffed animals everywhere, plus it's huge! I am beyond happy with how I was treated and would HIGHLY recommend to anyone looking for good people to sell you a car! Happy hunting! If you stop by tell them Crystal Sent you!

My family has been buying from Rodman Ford for over 40 years and have always had top notch service…read more Looking forward to continuing buying from Rodman for generations to come.

My brakes failed on a Saturday evening in Plainville. Every place was closed until Monday but I had…read moremy Ford towed to Rodman Ford. By Thursday they still hadn't looked at it. When I went by to have my car taken elsewhere, I didn't receive so much as an apology.

Just bought a 2021 Silverado from Imotobank and had a great experience. Philip, the manager, was…read morerespectful, straightforward, and easy to trust. He walked me through everything in detail, including the Carfax and full service history, which I really appreciated. Ed, the sales manager I worked with speaks fluent Spanish and several other languages. He was honest and made the whole sales process very straight foward (from test drive, to delivery). Imotobank has a no-frills setup, and it's clear that keeping things simple helps them keep costs down and pass the savings on to buyers. I honestly preferred working with them over some of the more flashy, showy dealerships I checked out. I'd definitely buy from them again and would recommend them to anyone looking for a solid, honest car-buying experience.

I love Philip and the team. I used to feel gross after buying a car, but not anymore. I've bought a…read morefew cars from Imoto and loved it every time. I have recommended them to everyone I know.

I spoke with Chris over the phone and dealt with Chris and Dan. First time electric car owner and…read morethey explained everything I needed to know plus some. Dan made the financing as easy as possible and I feel comfortable with my purchase. If you are on the edge with electric come here and listen to the facts they have to tell you. Plus take one for a ride that's what sold me completely. I purchased a 2021 model s and I love this car.

They've got some real cool dudes working here. I showed up a little late to test drive a Chevy…read moreBolt, not a problem for them. They handed me the keys and told me to take it for a spin, just like that, no drivers-ed treatment where some yutz lectures you about the useless features, no waiting around. This gave me the confidence to really relax and imagine owning the car as I drove. I came back to the dealership with a big dopey grin on my face since the test drive went perfectly. Here's a tip: turn right as you head out the parking lot, there's a little neighborhood on the right with a cul de sac where you can (carefully) test your car's turning radius and maneuverability at suburban speeds. If you keep going straight away from the dealership, there's an industrial park where you can go a teeny bit faster. The straightaways around 1A are just fine for a quick sporty zip. After the test drive, the owners and I had a few minutes to chat about the Bolt, my driving needs and home charging situation, and the general state of the EV market. Suffice it to say, they know their stuff. This is not some casual hobby to them where they just read the brochures of the cars, there is a real enthusiasm and passion there. Theres enough to make me write this before I'm fully committed to buying a car from this establishment. There's enough to make me type this review out in my own car before I leave the place. Couldn't be more satisfied.

I've been going to Congdon Auto the last 7 years and have not used any other mechanic since. Gary,…read moreScott and their top notch mechanics are honest, transparent and communicate with the customer every step of the way. They were able to fix my water pump / radiator within a day due to an emergency and I could not be happier. I Appreciate the people at Congdon Auto.

In my line of work as an entertainer, I am constantly on the road, thus needing my car in tiptop…read moreshape. Congdon Auto is convenient to my residence and I have used them exclusively for about 15 years. More importantly, as my regular mechanics, they have always done an excellent job in every aspect of service, usually going above and beyond. You can't go wrong ith Congdon.

We've bought a half-dozen cars from Dalzell Brothers over the years, and always had all our service…read moredone there as well. Whether buying a car or having one serviced our experience has always been first class.

Had great service here for my '06 Volvo S40! After several years of paying for over-priced car…read morerepair at the Volvo dealership I moved from Boston to way out in the 'burbs... And stumbled upon Dalzell Brothers! I had my oil changed and was pleasantly surprised when I got my bill! It was a good $40 (at least) cheaper than paying for the same service at the dealership... And that's with full synthetic oil. I did inquire about getting my car detailed - because it is disgusting from all the snow and salt this winter - but they said they would have to send it out to be detailed. I was a little disappointed to hear that but hey, you can't have everything. The service guys here are very nice and haven't tried to sell me unnecessary service... I know what my car usually needs because my dad owns his own car repair shop, but unfortunately I don't live near it anymore. I have not bought a used car from Dalzell Brothers, so I cannot speak to the quality of their sales staff, but looking around the lot they do have some pretty nice looking Volvos. They do have a waiting area with a TV and free wi-fi... Yay! But they don't have free coffee like the dealership... But if that's what it takes to keep my costs low then that's fine with me! Definitely going back for regular car maintenance.

Can I give it double five stars?? From start to finish, my experience here was just perfect. It…read morewasn't without a couple of hiccups but you know what? By fixing the hiccups immediately and gracefully (instead of ignoring them) I can still stand by five stars! Mine was a buying experience, so although I wanted to get everything done in a couple of hours or less, it stretched on. And on like any car buying experience does. But there's a complimentary cafe with actual coffee and snacks, a delightful barista, plenty of seating options, and since the dealership is the size of some small towns, more than enough vehicle choices! I found EXACTLY what I wanted and even though my particular idiosyncrasies played very strongly into my purchase, they made it happen. Big shout out to Fadia in Sales, who went way above and beyond for me, and Sam in the Business office who made me feel even more certain I had the right car! I'll be back for the service. I know it will stand up!

I love going to my dealer. As I pull up, Julio is there to welcome me and even remembers our last…read moreconversation. Ronni is the best, always gives superior customer service each time I go there and suggests preventive options for the upcoming season.

I was very comfortable chatting with Chris about all of the issues my two vehicles had. That plus…read morebeating a few quotes made it all worth it. Thank you!

My family has been going to Suburban Auto for over 30 years with zero complaints. Over the decades…read morewe've purchased and serviced numerous cars with them, and they've always been reliable, honest, and easy to work with. Their service and communication are consistently excellent and reliable. They take the time to explain what's going on, keep you updated. It's rare to find an auto shop you can truly trust, and Suburban Auto is certainly among the few. I wouldn't go anywhere else.