Rich B is a great salesperson. I've been to many dealerships and Rich made the process very easy…read moreand straightforward. I didn't feel pressured and they helped me get the exact vehicle I wanted. There's a reason they are the top dealer in the northeast. Their service department is also great. Tim P is one of the best advisors I've worked with. Very professional and attentive.

I have been going to quirk ford for all my services on my car!…read more Tim Pruner in the service department is such a great and honest guy! He is always helpful! He is why I keep going back! You're the best Tim!!!!

We purchased my 17 year old sons first car here recently. They provided car fax and were very easy…read moreto work with and fair price. It's a small family owned shop. They get their cars from auction and trade. I loved that they weren't pushy. I didn't get that icky used car dealer vibe. The one my son purchased was a 2012 Toyota Corolla S with 80,000 miles. It was a trade in. They replaced the rear tires and when there was a small crack in radiator that we noticed a few days after delivery, they were happy to replace it. Very nice folks. I highly recommend purchasing a used vehicle from them.

We found a really clean 2016 GMC Sierra here for my dad. Price was fair and truck was super clean,…read moreran really well, and hand low miles. Lisa and Mark were great to deal with. Would purchase from them again.

For anyone looking for a car in the greater Boston area, this little gem is an absolute must. The…read moreowner Lifei was very friendly, he gave me authentic Chinese tea, let me drive a McLaren, and sold me a Mercedes for way less than I thought possible. I couldn't be more impressed.

1/5 -- $23,000 cash down on a BMW with a welded cracked rim and four mismatched tires. BMW told me…read morenot to drive it. I bought a 2021 BMW M550i xDrive from Champion Auto on August 5, 2026. I drove three hours each way to Quincy, looked at the car, and put $23,000 down in cash. I want to be specific about the timeline, because it matters. I took possession of the car and texted my salesperson the very same day -- within about an hour of driving off the lot -- telling him the front end was shaking violently at highway speed. That message is timestamped. This was not something that developed weeks later. It was wrong before I ever owned it. His response was that the car had been "super smooth" when he drove it. So I did what they apparently didn't. I took it to New Country BMW in Hartford at 44,949 miles -- roughly 200 miles after purchase -- and paid for a real inspection. Here is what a BMW factory technician put on the repair order: * The right rear rim is bent at the inner lip and "already has a pre-existing wheel repair weld from a cracked rim." The technician wrote that this bent rim is what is "causing vibration at higher speeds." * The front tires are Vredestein 245/40/19. The rears are Michelin 255/40/19. Different brand, different size. He wrote that the rear tires "are the wrong size for the car" and that "mismatched tires negatively impacts the all wheel drive system of the BMW." * The right front tire has a large sidewall scrape with "part of sidewall missing/gouged." * His written recommendation: "RECOMMEND NOT DRIVING UNTIL RESOLVED AS THE MISMATCHED/DAMAGED TIRES COULD CAUSE A BLOW OUT." The quote to make this car safe: $5,065.28. How does a dealership run a safety inspection and not catch two different tire sizes, two different brands, and a welded rim? That is two minutes on a lift. Either nobody actually looked, or somebody looked and sold it anyway. Both answers should concern you. Before I bought it, I asked directly whether the car had ever been modified or altered. The written answer was "Nope never." A weld on a cracked wheel is a structural repair. When I raised the tire damage afterward, I was told in writing that it "only affect[s] safety if wire exposed." That response ignored the welded rim and the mismatched sizes completely. The logistics have been just as bad. On the day the registration was finalized, I gave my salesperson a ride from the Putnam, Connecticut DMV all the way back to Quincy, Massachusetts. That was not my responsibility or my obligation -- the dealership should have arranged transportation for its own employee. Because I did it, I couldn't get both vehicles home and had to have my Honda towed. Since then it has been nothing but back and forth to Quincy. I work nights and live about 90 miles away. I asked whether we could simply meet halfway to save us both the trip -- something I wasn't obligated to offer or pay for, and only suggested to reduce the hassle. That went nowhere. I also tried to split the cost. I offered to have them cover two tires and the rim while I bought the other two tires and paid for installation myself -- out of pocket, on a car I had owned for a week. That wasn't good enough either. The car has sat parked and undriveable since the week I bought it while I make loan payments on it. If you buy from this dealership, do not rely on their inspection. Spend a couple hundred dollars on an independent pre-purchase inspection at a franchise dealer for that brand. Get the car on a lift and look at all four wheels and all four tires yourself before you sign anything. That small expense would have saved me thousands of dollars and weeks of my life. I have the repair order, the tire measurements, the photographs, and every timestamped message.

Even before I started bringing my car into be serviced here - I called and talked to Nick about…read morepossibly getting an auto start put into my car. He was great to talk to and explained the process to me and why it wouldn't be all that easy to do based on the type of car I have. Very friendly, informative and helpful. Since then I have started bringing my car to them every time it needs so much as an oil change. They are near my work, so I can drop it off in the morning and pick it up at the end of the day. They are always more than fair on the pricing, and even put in parts that I had purchased previously for my brakes, when I thought my husband was going to fix them. Great advise about the little things I can do to prevent future problems as well. I trust these guys explicitly. With the high cost of auto repair it is nice to know there is a company out there that is not just looking to make buck or get you to come back for more repairs. They actually try to save me money.

Nick is an honest person who focuses on the needs of his customers, not his financial gain. Does…read morenot do any unnecessary work and he has the tool and resources to properly diagnose vehicle issues. Central Automotive is my go to for all things automotive!

I was in the market for a Jeep and looking for a decent Jeep is really hard. I was referred to Jay…read moreMotor Group in which they had 2 Jeeps on their lot. I feel in love with a dark green 2006 Jeep Commander, but when I called; someone else was interested in it. Roughly two days later, I got a call from Rachel that the person was no longer interested in it and it was available. I drove the Jeep and it had a small problem with it, but Mark and Rachel were very sweet and took care of the problem for me. I know for a fact that if I need another car or if any of my friends need a car, I will definitely send them here. They are very nice people and they have excellent customer service. It was the first dealership that I went to that I wasn't driven nuts by a salesman and if I had any questions, they were there to help me. I could only wish that other dealerships were this great. You have a customer for life! Thank you again Mark and Rachel!

Had an appointment to buy a used car but had to reschedule, gave plenty of notice and set a new…read moredate. Showed up to the rescheduled appointment and the guy isn't in, does not return texts, or answer phone calls. Sat around for 30 mins waiting but he never showed or contacted.

The oil can indicator was flashing on my Daughter's car…read more Thought this was going to be bad news and turns out they were so honest and fair. It was short money. Great to have a place like this close to my daughter!!

This is an honest one man shop with reasonable prices. I had an issue with my brakes making a…read morewhining noise ever since another shop in Southie changed my brakes/rotors about 2 years ago and recently had them inspected and was told the pads were well worn already. I gave Will a call on Friday afternoon and was able to get my car in to him right after I got off work for him to take a look and later that evening he gave me his assessment and recommendations. He only suggested what needed to be changed and was transparent about what work I'd need to do if I didn't change certain parts depending on if I were going to keep the car for long term vs short term. I opted to go for a full change in pads/rotors anyways and he was able to fit me in and get my car back in my hands within 24 hours. I believe he works on a lot of fleet vehicles so I would suggest calling ahead to see his availability as I may have just been lucky it wasn't as busy at the time. It has been about a month since my car was serviced and the brakes have been working much better than the last time they were changed and also no whining noted. Will was friendly, knowledgeable, and he was patient in answering any questions to make sure I felt comfortable with what we'd discussed. I'd highly recommend checking out Will's shop if you're in need of getting work done on your car.

Bought a car from this dealer . After driving it for a few weeks I heard a noise. I called them and…read morethey told me to bring it back. They took care of it. Lily is the best , she was able to address any of my questions and worries. She took her time and make sure the car works good. I can definitely say that have peace of mind with that car and wouldn't hesitate sending friends and family to their location Thanks Guys !

sold me a horrible SUV, with major electrical problem, didn't do anything to help when I ran into…read moreproblems... Don't buy a car here!

Normally would not go to the dealership for an oil change for obvious reasons, mostly related to…read morepricing. But I really needed an oil change, didn't have time to find an indie shop nearby, and I found a coupon on the website. Had an appointment at 3pm, got there on time, and got my car back around 5:30pm. I'm a remote worker and used their Wi-Fi with no issues and wasn't pressed for time but it's something to consider if you're just planning on waiting with no entertainment. There was an (expected) upsell for more service but I declined and they gave me no problems. The coupon was honored and honestly, the price was more than fair so was happy to pay it. I'd come back because I had a decent experience but I'd only come back with a coupon.

For a Luxury brand vehicle, Audi and its services are awful. I purchased a brand new 2025 Q5 May,…read more2025. Within the first month it wouldn't take any gas. That was the first issue. They begrudgingly gave me a service techs car as the loaner, but had to put up a fight to get it. (They kept my vehicle for nearly a month.). Fast forward to yesterday, got a flat tire and called Audi Roadside Service at 8:50 am. By noon the tie company still wasn't there and continued pushing back the time of arrival. I tried Audi Roadside repeatedly for help and also tried Audi Westwood who were if no help. I was told by a Service Mgr that I should have picked the tow company to change the tire they would have been quicker. Requested another tow same issue. They took my tow but when another call came in they took that first and left me on the list even though I was assigned first. 8:50 am -4:30 pm waited for assistance to no avail. Finally had to call private tow who were great. Even plugged the tire for me. Today I tried to call to get an appointment have left messages. Crickets. No response. Which was similar to yesterday. They keep saying they will call back but never do. Awful service and Audi Westwood employees are not pleasant to deal with. Since when do companies think it's ok to not get back to people?! Major regrets!