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Dalzell Brothers

4.4 (14 reviews)
Closed 9:00 am - 6:00 pm

Services - Dalzell Brothers

Auto diagnosis or inspection

Auto maintenance

Auto repairs

5 More Services

Auto brake repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Dalzell Brothers Photos

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Recommended Reviews - Dalzell Brothers

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5 years ago

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12 years ago

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6 years ago

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9 years ago

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12 years ago

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8 years ago

The team at Dalzell is excellent. Extremely competent and accommodating. I recommend them to anyone who has any kind of car!

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16 years ago

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Ask the Community - Dalzell Brothers

Review Highlights - Dalzell Brothers

Robbie (service manager) has kept me on the road for 15 years (450,000 miles) with three used Volvo's.

Mentioned in 5 reviews

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Norwood Auto Care - Complete auto repair foreign and domestic

Norwood Auto Care

(15 reviews)

I am a former customer of Auto Doctor which went out of business and recommended Norwood Auto Care…read more We recently had our 2 cars serviced and inspected. We anticipated that both cars needed some work. Allen kept us informed, all work was done to our satisfaction and the price was fair.

So I'm giving this a two because the people were nice but the service COULD'VE been better…read more So, I had reached out due to them being recommended, they had told me I could drop my car off in the morning and it would be done by the end of the day. No problem, I dropped my car off, went to work and around 2/2:30 I had called to see if it had been done because I would be returning to my office and would be done with work. They told me they would check on it and call me back, I waited about a 30/40 minutes to not recieve a call back, so I followed up, only to be told it was just going in NOW. Now it's 3:15/20, my car was supposed to be seen in the morning? Anyways, the job took about 15/20minutes until I was told that it was done, now it's 4, I've waited all day + some for a 15minute job. Paid my dues went on with my day, no problem Flash forward needing a new oil change, I go to a different shop, closer to home and he pops up from under my car and tells me to not go back to where I went (which is Norwood Auto) because the filter (the dirty one) was not for my car, that it was the correct size but not for my car, meaning it fit, it just shouldn't have been in my car.) THE CLEAN ONE, is supposed to be in MY car. I'm confused and disheartened that a 15/20min job took all day to be seen, with an incorrect part used and overall was rushed with lack of communication? Sure money is money but make sure to LOVE your job before committing to it. I had just bought this car after years of not having one, this was my first oil change that I had to do on my own, and I just feel like not enough pride was taken into doing the job, maybe I wasn't seen as a serious person due to how young I am? But now recommended to never return here definitely doesn't sit well with me. Hope y'all do better.

Bill's Automotive Center

Bill's Automotive Center

(6 reviews)

Whether you are stopping by, or calling Bill over the phone, you should definitely do what I didn't…read moredo (regretfully) and follow your gut instincts if you get the feeling that these aren't people you want to be leaving your vehicle with. Up until now, my dad has been going there for a year or so, and unfortunately due to his poor naivete is just realizing that he's been ripped off by Bill countless times over the course. Upon doing my research looking up reviews on Bill's before going to him myself for my own car troubles a while ago, I was shocked to discover that this place was sued and fined $116k by Mass Attorney General Martha Coakley and had been suspended for issuing fraudulant passing inspection stickers to cars that had failed emissions control tests for a quick few bucks (Google it). Aside from my dad's contribution, I'm honestly dumbfounded about how this place remains in business. My very first time calling the center, Bill was rude, impatient over the phone and if anything sounded bothered/annoyed that I had called and literally sounded like he had just woken up. From what we've experienced from this place thus far, Bill has not been a man of his word; always wishy-washy and unreliable about when your car will be done. He'll tell you it'll be done tomorrow, and before you know it, you are calling daily until he finally tells you it's done, and it's a week and a half later. After finding out about Bill's legal woes and reading other customer reviews, I can only imagine what other purposes Bill has used my car for other than repairing them. Adding to the list Bill is inconsistent, and shamelessly lacks business ethics and/or integrity; not customer service forward at all and disrespectful in the way he approaches you, even in the way he speaks to you. He'll charge you unfairly - either that or for cheap, and then your car breaks down a week later (I'd know from experience). Most importantly he cares more about reaping money out of your pockets than fixing your car properly, much less salvaging any credibility he has left to his business. Very trashy, untrustworthy and sketchy operation. If I could I'd rate 0 stars, but Yelp doesn't allow it. Bye Bill

I've been here twice, and both times Bill was an a-hole. Was quoted one price over the phone for…read morethe work (tire change, not brain surgery), and was charged double after they were finished. He also uses customer cars to bring other customers to and from the shop. If the lady who brought her limp-mode Malibu is reading this, they took your car out twice to drop off other customers even though your car was running so poorly. GFY Bill.

Dalzell Brothers - autorepair - Updated May 2026

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