Mike Glynn I've had all kinds of work done here from brakes…read morebearings etc Recently they replaced my transmission they tracked down a new one and installed it. Couple weeks later it died. Called Donna told me to get it back there asap and within a day it was fixed. Was a hose that cracked no charge. Others immediate family members have also had work done there was top notch. Brian who works there is a top notch guy working at GM for over 30 yrs. Ty

Dirty mechanics work here, so please do yourself a favor and DON'T bring your car here if you like…read moreto keep it clean because they don't care about cleanliness here one bit!!! I've had to CLEAN OILY GRIM AND DIRTY FINGER PRINTS out and off my car after spending OVER a THOUSAND dollars here on TWO different occasions. Also I was lied to over the phone about the car having an alignment done to it when come to find out it wasn't even performed. Went to pick up my car and it was literally driving the exact same way it was when I dropped it off and they said it was fixed... did they even test drive it? I don't believe it one bit. They completely over filled my power steering fluid to the point that fluid was leaking out past the cap/top of reservoir and I had to clean it / take some out . Tell me why it has a min / max fill line on side if it ? Just completely ignore that ok got it . Also it's not ok to park it like shit close as hell to another car in the lot so I can barely open the door / have to squeeze into it when picking it up after spending almost $ 2,000. Don't park it like a half ass dick. Yeah you have a small lot but try harder for your customers!! Never going back here and you shouldn't either !! It's no wonder this place is buried behind 3 other businesses all the way up a hill way out back .... So they can get away with doing shady shit.

My family has been dealing with this shop for years. They are great, honest people that give quick…read moreand affordable repairs. I had brought my car to the dealership where I bought it 3 times for the same issue, after countless diagnostic charges, they were never able to find the problem. I brought my car here, they figured it out very quickly. It can be difficult to find an auto shop that you trust! This is the spot!

brought my car in for new alternator it took 3 days and cost 3200. when i picked my car up not 1…read moreperson went over the work they have done. no suggestions about future work. i took a chance from these reviews and got burned. somehow a new alternator went from 600 to 2200 in 24 hrs. never again. go to someone honest. 3200 for an alternator and 3 days to do it. bad customer service. never again. i paid for 2 alternators. if i was charged for alternator that didn't work i own that and wasn't given to me. worst ever. do not go here. dishonest. when the dealer is cheaper you know something is wrong. they tried to tell me the dealer would sell me the part cheaper. what a joke you got called out on your dishonesty and lied. do not go here

Randolph Automotive has been a trusted service shop for my family for years. I recently had an…read moreissue with my daughter's vehicle and I knew I could count on them for honest, knowledgeable advice. Great customer service and affordable pricing you can trust they have your best interest in mind.

This is my last visit to Randolph auto. The lack of proper communication from business to customer…read moreisn't new to me, I've been neglected by the business before. I dropped my car off for an inspection sticker and four new tire sensors on Wednesday 08/27/2025. Only found out today, Tuesday 09/02/2025, that they need to order and receive the sensors first and that they haven't done the inspection sticker yet. So my car was just sitting there in their lot for more than a few days, without them notifying me of anything like that. They finally did the sticker today after having my car for 3 entire business days before the long weekend. So I paid for a week long pending inspection sticker and frustrated, I brought my car to a tire shop elsewhere and had my car back in an hour and a half (and with a better price). This is the last time I'll be irritated leaving Randolph auto, and I suggest you might want to consider many other auto shops that are honest and that'll treat you like a paying customer. I'll use this review to also plug Town Fair Tire in Quincy as they took me without an appointment, and got me what I wanted in 1.5 hours, compared to almost a week at Randolph auto.

Best auto repair shop i've ever gone too!! The whole crew is amazing super nice and quick as well…read more I call for regular maintenance repair they always get me in within a day amazing guys they've got!!

I had an emergency after driving down from Boston, I called them and they took me in right away…read more They didn't have the part but called around for me and found someone who did. They were very nice, flexible and accommodating.

I don't usually leave reviews but they are the most honest mechanics I've ever met! They tell you…read morewhat you need and don't need straight to the point. Highly recommend this place!

The best place to work or get your vehicle serviced!! Both, for that matter!!!…read moreHonest , reliable, trustworthy from the beginning of the day until the end!! Mike, April and Toby the trifecta!!

Ever dream of having the perfect automotive service? A place that you trust and can rely on for…read moreanything auto related? A place that feels like they have your back and value your business as much as you value theirs? My husband & I have had this for the last 5 years and we couldn't be more grateful to Pat's. Honest, dependable, timely and fair. What more could you ask for? Thank you! We are customers for life! The Browns

Had rear brakes done on my Toyota. I knew they needed to be replaced. He was really busy today, yet…read morehe got me done for under his estimate which I thought was fair. We always take our car there as we know he will do only what is needed.

Had a great experience with Curtis Car Care! From the quote…read morefor my front brakes, to appointment to the completion of the work, all went smoothly. He explains everything up front and responds very quickly.

I brought my car in for a muffler repair and had a very disappointing experience. The technician…read moredid not use the correct screws/bolts to secure the flange and failed to properly fasten the muffler. This is a serious safety issue, not just a cosmetic mistake. I had to take my vehicle to another shop to have the work corrected, which cost me additional time and money that never should have been necessary. This shows a lack of attention to detail and professionalism. I would not recommend this place if you care about your vehicle being repaired correctly and safely.

I can't say enough about Darren. He's very knowledgeable,…read moreprofessional, and courteous. He and his team did a thorough and efficient job of expertly repairing our car after an accident. Communication throughout the process was excellent. We're grateful. Highly recommend!

The price for a part from was dealer was crazy high. B&D found me the part, with labor was less…read morethan half the dealer's price. They did the job in one day as quoted. Never been as happy with a car repair business as I am twitch them.