I reached out to Connected based on the quality of their reviews. I was having a problem with music…read moreplaying on our outdoor speakers. Matt was very flexible with his schedule and was able to diagnose the problem within a few minutes. He provided a good recommendation for a solution and was able to come and make the repair within a few days. He was extremely courteous, was very organized and completed the installation and repair quickly. Our system is working great for a fraction of what I thought it was going to cost. I'd highly recommend Matt and his service.

Matt came right away & knew what the problem was, did a great job!…read moreTY Matt! Barbra Gradozzi

Update: Well since I have no internet I do have cell…read moreservice because it is not connected to my Control 4 so I have time to point out to your future customers that absolutely nothing was omitted from my texts. Also you admitted to me this morning that you "lost" your receptionist and that is why you didn't respond to my texts. But go ahead and lie on yelp. That will ALWAYS help you get more business! The bigger WOW here was when I hung up the phone from you blaming me for me being frustrated with you, I then called my husband and he said he had just hung up from Roman (who is not your technician but rather the owner of the company) and he basically told my husband that he doesn't have time and to call anyone else in the valley to do the work. So we did! We look forward to someone coming tomorrow to fix this mess! Maybe the best way to get ahold of you is through a yelp review because you sure responded to that quicker than almost a month! Hahahaha We have had our control 4 system w CinemaScope which used to be Modern Home now for 2.5-3 years. The install went good and we're promised the world when meeting with Roman and he and his guys came to set up our TVs and internet. But fast forward to when you need someone to come out and fix something or you need a service call...then you have to wait 2 weeks or more to get your service completed. OR you message them and they don't even call or text back. With this last set of problems I first text them on May 4th. Then the problems have gotten worse and worse and now the whole system is not working. We try to reset, doesn't work. Then we call cox because they like to blame everything on cox, that doesn't work. Then when we are upset that it took almost a month for them to call back, they say I know you are upset and you're taking it out on me! Uuuuuhhhhhh yeah!!! I'm taking it out on you because you don't answer the phone, you don't answer texts, and then when we do finally track you down it's going to be 2 weeks before we get someone out to look at it! I have 2 businesses that I run from my home and 2 weeks is a long time to be out of business!!! Hire more people so you can live up to what you are selling people!!! DO NOT USE THIS COMPANY!!! Attached are the communications the last few times we have needed assistance. Sometimes you are communicated with and sometimes not! Use someone else that has better customer service, that doesn't put the blame on you!

So impressed with Cinemascape and their crew. We needed an A/V company to hang some large…read moreTelevisions. Found these guys by accident and thought they would never do something so small. They were very responsive, reasonably priced and super fast. They were so easy to work with that we also hired them to set up our landscape sound system. Another excellent job. Great company and communication.

We have been having internet issues since we moved into our new house and needed help figuring out…read morea solution. Manny came over to check out our situation and then recommended we go with a new Mesh System. He went to Best Buy got the system then came back and installed it and made some adjustments to our network and viola!! Finally have amazing internet and I LOVE the new Mesh system he chose. It has parental control options on it so I can pause the internet on my kids if I need to. Manny was such a nice guy. So happy to have found him and we will definitely be calling him in the future for any other tech challenges.

From the owner: Slow Wifi? We can help! Our technicians can diagnose the root cause and implement a solution the…read moresame day!

Had a mini split installed. From the time I contacted Sapper for an estimate, to the service and…read morefollow through I could not recommend more. Technicians very prompt, knowledgeable and courteous. You can truly trust Sapper for all your hvac needs. Could not be happier with the service provided!

Kevin and his team, Jeff and Drake, did a great job installing a Daikin mini-split in my garage…read more Kevin also arranged to have the walls and attic insulated, and the entire job was done in one day. When I had questions, he reponded promptly and when we couldn't see how to connect the unit to the Daikin app, he contacted Daiken and figured it out! I am totally satisifed and I give Sapper HVAC my highest recommendation! Thanks, Kevin!

*****UNRELIABLE***** Greg failed to show up for our…read morescheduled appointment by suspiciously calling 1hr before time to indicate he had a "Family Emergency". Calling him back after waiting several weeks he then admitted he accepted another job and would not EVER be able to fulfill our agreement. If you have a medium to small sized job, do not waste time calling Definitive Entertainment. As they will most likely turn down your small job at the last min to accept a larger paying one. (Or possibly call to cancel with a last second "Family Emergency" on you.)

We recently used Definitive Entertainment to setup our home…read morestereo system, wall mount four TVs and install speakers. The quality of work has been top notch. Gregory and his team worked within our budget setting up a great sound system for our home. Hard to find truly dedicated professionals who take pride in their work and have a passion for their craft. Outstanding work ethic, as well. Highly recommend their services.

Highly recommend Lucas, very professional, very proficient in what he does. Outstanding customer…read moreservice. Super well knowledgeable. This is your guy.

Lucas with Nexus was so helpful and patient throughout the whole process. I had a some delays…read morebecause I ordered a few items for my home theater setup and have trouble finding a receiver due to corona and wildfires. I had to reschedule my install multiple times because of the delays. Luckily I was able to purchase incredible definitive technology speakers directly though Lucas far cheaper than I could find anywhere else. I also had a bit of a special request, I wanted my TV mounted over my fireplace but I knew it would be too high and give me and my family neck pain, I was able to order a nice drop down mount and Lucas was a bit hesitant of doing it but he said he would try his best if it's what I really wanted, it totally worked out, Lucas was able to unpack and install it perfectly and I can't be any happier with the final product. I'd highly recommend Nexus to friend and family. Lucas is a true professional and works hard, I tried to get him to take a break but his work ethic is tenacious. Thanks Lucas for helping me out!

Had a small issue with TV surround sound not connecting , Shahrooz arrived at the appointed time,…read morediagnosed the issue and fixed the problem quickly. I will definitely call him in the future for any TV/Remote/WiFi issues.

Shahrooz is the ultimate professional who has everything that you want in someone who is working in…read moreyour home. Water got into the box which held our security and internet equipment. After waiting a week for the company who did the original installation to call me back I went to Yelp and found Digital Solutionz. It was the best thing that could have happened. Shahrooz immediately scheduled an appointment, arrived when he said he would, and gave me his recommendations on what needed to be done. It wasn't wnat I had in mind, but I went with his superior knowledge and experience and am very happy I did so. His level of professionalism and knowledge are, sadly, difficult to find these days. Thank you to him and to Yelp for connecting us.

You do the math, we had 3 different Cox technicians out to solve our TV WiFi problems after our Cox…read morefiber optic installed and the problems were not fixed. Marcelo came out once and we can finally enjoy the benefits of fiber optics. His pricing was fair and he's someone you can trust.

Marcelo is amazing. He took his time to get the job done right and help troubleshoot an issue that…read moreI caused. Never felt rushed. I would 100% recommend him to friends and family.