Believe the one star reviews and do NOT bring your clothing here for alterations. I had a pair of…read morepants hemmed and after I picked them up, I realized they were still about a half inch too long (they didn't offer to let me try them on at the time). I took the pants back and they refused to fix them without charging me another $40. The rude woman at the front would only say, "this never happens, when I pin the pants, they are always right". Unbelievably bad customer service.

I made an appt to bring in a 2 piece suit for measurements/alteration. Service was very friendly…read moreand easy. My suit was ready earlier than they estimated and fit perfectly. Price was much less than I expected. It was a great experience in every way. Five stars!

Wonderful service, very fast. They matched my pajama set together! Best laundry service ever.read more

Good service. Punctual. Friendly interaction. Great communication. Getting a rush order door to…read moredoor done. I recommend.

I've been going to Launderland for over 12 years and enjoy the clean machines, clean environment…read moreand peaceful atmosphere . I had only 1 machine break down on me which I was compensated expediently for. The best part is the music that plays while doing laundry. some of the music which was written in Sausalito!! I and 3 people doing laundry today were saddened when told a complaint came in about the music - so no more music now As a long term resident and customer, I request the music be returned! please don't let some random stranger's complaint ruin it for the whole of the rest of us. 100/100 for this establishment

Dirty Machines grimy inside and smell like musty water…read more Mechanisms for coins old and work poorly, get stuck constantly. Frustrating to use, very narrow folding areas. Trash everywhere and dodgy people hanging around "not" doing laundry.

Great alterations and dry cleaning now with good customer service. I love this place after new…read moremanagement took over. I'm going to come back with all my dry cleaning and alterations!

Looks like yelp stated that this store is closed, but just to let everyone know that this location…read moreis still open for business.

Consistent great service ..we've been going to them for years. My wife is very particular and they…read moremeet the bar

I wish I could give this place zero stars. I called around 4:06 PM to ask about a simple alteration…read moreon a synthetic fur coat, and the woman told me to come in before their 4:30 closing time so she could take a look. I rushed over and arrived well before closing. The moment I started explaining the minor sleeve adjustment, she abruptly cut me off, snapped that she couldn't do it, and walked away mid-conversation to continue working--without a shred of courtesy or professionalism. I was so shocked with such dismissive and disrespectful behavior. The lack of basic courtesy and professionalism toward a potential new customer was extremely disappointing. Horrible attitude--very unwelcoming experience. Avoiding this place.

I'm sad to be writing this review, but I think it's important to warn anyone of Pacific Heights…read moreCleaners. The staff are nice enough, but my puffy coat was just ruined. I had brought it in because of some water stains and left with new stains and ruined buttons. I was devastated. I pointed out the new stains and the damaged buttons and was told "we are not liable for button damage" and they didn't take any responsibility for the new stains. I think the worst part is, they were pretty much calling me a liar, saying the damage around the buttons was already there. I've worked in customer service for over 20 years and I couldn't believe that they wouldn't take responsibility for the damage- going as far as saying "it was already like that". They didn't even offer to refund me for the service. Very unprofessional. Anyway, this is a warning for anyone reading these reviews (I wish I had read more) - pick a different dry cleaner.

Don't patronize them. They are dishonest. After they overcharged me, later returning the…read moreovercharge, they rudely won't accept my business because I caught their scam. There are many alternatives in Marin.

Excellent service - clothes come back neat Very…read moreprofessional pickup and delivery Very happy customer !

Marin Wash and Fold delivered in a pinch!…read more FAST SERVICE Our washer broke down and we had 4 loads to wash. They picked up our clothes and retuning it wash and neatly folded with in 2 days! THE COST We got $20 off as a first time customer. Total bill for 4 bags of laundry was $125.44. We got $20 off on the first time customer discount. See attached invoice. It was about $2.25 per pound which is not bad compared to other wash and folds. ADDITIONAL BAG COST They returned our clean and folded laundry in reusable zipper bags. A cost of $12 for 2 bags. These bags have a clear pocket with our info for how we want to wash and fold our clothes for future pick ups. Our laundry bags were returned stuffed inside of the new bags FOLDED AND NICELY PACKED They returned our closed washed and neatly folded and delivered back with reusable laundry bags with zippers. Highly recommend them if you ever feel overwhelmed and don't have time to do your laundry! We will use them again!