This is by far the best Optical Store in San Diego. Selection, service, quality and pricing is…read moreexcellent

Awesome experience! I bought a pair of ic! Berlin sunglasses…read morein New York City, but it was going to take a couple weeks for them to fill my prescriptions. Of course the sunglasses have a special frame which excludes many many places that could fill the prescription. I wasn't gonna be there long enough to get my glasses back at the nyc lens place so I came home and searched around and found Alexander Daas. The moment I walked in the manager, there immediately knew what pair of glasses I was wearing, and completely understood the challenge for other places to try to create prescription lenses for these glasses. But not to worry, we know how to work with these sunglass frames. they proceeded to take all the measurements fill out the paperwork, I paid for the prescription, and was told it would be 1 1/2 to 2 weeks before I got my sunglasses back. Up to this point the service has been exceptional, friendly, efficient, and most importantly knowledgeable. Fast forward two weeks and I went in to pick up my sunglasses. I tried them on and everything was spot on. Very happy with the end result. I highly recommend Alexander Daas. Even though it's a longer drive to get there from where I am it's worth it. Shout out to the manager who I worked with, Marissa, she was awesome.

This is for today's service. While I still think the majority of the styles are on the more bold…read moreside, what I love about them is truly their customer service. I asked Giovanna to help with an order placement and found that even though they didn't have it in store, she was able to locate the glasses and order the frames for me. One thing to note though is that they don't have your typical lux brands like Chanel, Saint Laurent, or Tiffany&Co., but they do carry a good variety of Celine glasses and other well made brands. 5/5 for the service. It's a no hassle type of boutique optometry.

I want to share my recent experience with Specs at One Paseo to help other customers make an…read moreinformed decision. The first thing I noticed right away was that I had been overcharged on sales tax, which the staff corrected when I pointed it out--but I really shouldn't have to double‑check something so basic. I purchased a pair of Vuarnet sunglasses here for $324 after the staff told me they were polarized. When I wore them in my husband's car with UV‑tinted windows, I noticed they didn't show the usual rainbow pattern that polarized lenses create. After double‑checking (including testing against another pair of polarized lenses), it became clear these were not polarized. I returned to the store to give them a chance to make it right. Here's what happened: * The staff admitted the sunglasses were not polarized. * They refused a refund because I was "past 7 days." * They offered to swap my Vuarnet glass lenses for plastic polarized lenses, or charge me another $50 for the correct Vuarnet lenses. * They asked to keep my sunglasses to show the owner, saying the owner would contact me. The next day, instead of the owner reaching out, a staff member contacted me with the "resolutions" the owner had decided on. Given the seriousness of selling me sunglasses under false pretenses--whether it was a mistake or not--I felt this was poor customer service. They had the opportunity to make things right twice, and chose not to. I left this process with no sunglasses and no refund, and the staff I dealt with were unapologetic and unhelpful. If you plan to shop here, I strongly recommend double‑checking everything they tell you about the products and watching your receipt carefully. Personally, I will not shop here again.

I went to this beautiful boutique several weeks ago, and found a gorgeous pair of frames to make…read moreinto my progressive lenses. I was excitedly awaiting their arrival, but after three weeks hadn't heard anything so called in and was told they were ready. Great! The problem, is that when I went to pick them up two days later, the store was closed and locked well before 6pm and there was nothing inside but empty shelves. Since then nobody will answer or return my calls. I went back again yesterday, now three days after originally trying to pick them up, and it looks the same - still empty and locked during regular business hours. I fear they took off or went out of business and I may never see my $1200 again.

Great team, honest pricing, they will repair old frames w/new lenses if you'd rather recycle your…read moreexisting (or spare) glasses! Very welcoming/clean shop. They will help you get the most out of your benefits!!

Intransparent upselling, glasses did not arrive 5 weeks after order, lenses did not pass quality…read morecontrol, order was stared from scratch, then glasses could not be found in the lab anymore. I received my money back.

Dr. Starkey was fast, efficient, and kind - just perfect. Odessa the optician was the same - and…read moregave me a great deal on upgrades. Bottom line, I like taking care of my eyes, and this place does it well. Thank you!

Finally at 44 years old it was time to get my first eye exam and I was really scared. I had no idea…read morewhat it would be like and was fortunate enough to meet Dr. Fasciani. He is super knowledgeable, very friendly and was so patient with the tons of questions I had as he walked me through the exam. The office staff is also so nice and their customer service is excellent! They also took the time to assist me with finding a fashionable frame for my new glasses. I have since returned for another annual exam and feel so lucky that I found this office for all my future eye care needs! I highly recommend and will go nowhere else.

They were replacing the lenses for my wife's existing glasses (that she had bought from them a few…read moreyears back and had only used a handful of times). Their lab broke them, and are not taking any reasonability for it. Direct messages from them below "Good morning, unfortunately the lab broke your frame while mounting the lenses, do you have another frame you would like us to send to the lab" "Unfortunately the lab is not held responsible for older frames. We could give you a 20% discount towards a new frame" Shocking attitude for a small business towards someone who has been multi-year multi thousand dollar customer.

Just up the coast from cardiff is Encinitas and Hansens Surf…read more I know i need nothing but another shirt. might be ok. I bought my custom XX pro boogie board here. So far, just in Maui and Drl Mar. in search of the perfect wave.

We had a fantastic experience at Hansens in Encinitas! My fiancé and I stopped by on a lovely day…read moreand checked out their snow sale. I tried on a bunch of jackets and pants--shoutout to London at the fitting rooms, who was lovely! I initially left with a total of $381.58. But later, I noticed a couple of discrepancies: the jacket's discount was miscalculated and the pants were mislabeled as XS when they were actually smalls. After some research, I found the items for less on Amazon, so we called Hansens. My fiancé spoke with them, and they were willing to price match. Enter Patty, the awesome manager! Patty was incredibly kind and helpful--she matched the Amazon price and gave me a partial refund right on the existing order. I didn't even have to drive back to Encinitas or hassle with a return. Thanks to Patty Bolton and the team, everything was made right--and I'd absolutely recommend Hansens to anyone! 5 stars

Don't let them talk you into buying 1,000$ Neuro-lenses... they give me a headache and are all…read morearound overpriced and unnecessary.

Love going to get my eyes checked with them. They are all so kind and so helpful. I was dealing…read morewith having bad migraines then I went to go get my eyes checked and found out needed progressive lenses. They are so great and make your time so positive and relaxing and they are all so sweet.

Very nice experience from Debbie at the front desk to Tania, who gave me the most thorough eye…read moreexam I have had. This company runs a lovely business. Great assortment of glasses and they were both helpful in my choosing the perfect pair. Not inexpensive but with my insurance, Alignment, it was acceptable. I recommend this company highly. Debbie made me feel at home and valued and Tonia was expert in thoroughly checking my eyes. Looking forward to picking up A lovely pair of glasses. What nice people!!!

Twice the office helped me with trial contacts after my own snafu. Dr Kim did a nice job on my…read moreexam. When I came in over a miscommunication Dr Tania was pleasant classy and very professional. I stopped in with sunflowers for the office. This as a thank you for making my world brighter.