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    Sunset Sunglass

    1.0 (1 review)

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    Specs Optometry - One Paseo - Specs hooked me up with these Ditta Aviators.  Now I'm ready for Summer!!!  Dr. Fitzpatrick is the best!!!

    Specs Optometry - One Paseo

    (40 reviews)

    Carmel Valley

    I've been coming to Dr. Fitzpatrick since 2016. I've stayed loyal because of her knowledge,…read moreempathy, and care. She's incredibly talented and personable. Highly recommend if you want an optometrist who cares about her patients! She also has a great aesthetic and fashionable eyewear to choose from, which I always appreciate!

    I want to share my recent experience with Specs at One Paseo to help other customers make an…read moreinformed decision. The first thing I noticed right away was that I had been overcharged on sales tax, which the staff corrected when I pointed it out--but I really shouldn't have to double‑check something so basic. I purchased a pair of Vuarnet sunglasses here for $324 after the staff told me they were polarized. When I wore them in my husband's car with UV‑tinted windows, I noticed they didn't show the usual rainbow pattern that polarized lenses create. After double‑checking (including testing against another pair of polarized lenses), it became clear these were not polarized. I returned to the store to give them a chance to make it right. Here's what happened: * The staff admitted the sunglasses were not polarized. * They refused a refund because I was "past 7 days." * They offered to swap my Vuarnet glass lenses for plastic polarized lenses, or charge me another $50 for the correct Vuarnet lenses. * They asked to keep my sunglasses to show the owner, saying the owner would contact me. The next day, instead of the owner reaching out, a staff member contacted me with the "resolutions" the owner had decided on. Given the seriousness of selling me sunglasses under false pretenses--whether it was a mistake or not--I felt this was poor customer service. They had the opportunity to make things right twice, and chose not to. I left this process with no sunglasses and no refund, and the staff I dealt with were unapologetic and unhelpful. If you plan to shop here, I strongly recommend double‑checking everything they tell you about the products and watching your receipt carefully. Personally, I will not shop here again.

    Sunset Sunglass - sunglasses - Updated May 2026

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