They were replacing the lenses for my wife's existing glasses (that she had bought from them a few years back and had only used a handful of times). Their lab broke them, and are not taking any reasonability for it. Direct messages from them below "Good morning, unfortunately the lab broke your frame while mounting the lenses, do you have another frame you would like us to send to the lab" "Unfortunately the lab is not held responsible for older frames. We could give you a 20% discount towards a new frame" Shocking attitude for a small business towards someone who has been multi-year multi thousand dollar customer. read more

This is the second pair of lenses that have begun to disintegrate since the new doctors have taken over. They switch to a new lens manufacturer. These lenses cost $600 and they will not replace Them They are a few months past the two-year warranty. I have another pair of sunglasses that I've had for five years that were manufactured by the previous lens manufacture and I have not had a problem. It's disappointing that the doctors that now are running the practice do not stand by their product. I have switched to Costco, which is about a third of the price. My suggestion is to take your prescription and get it filled elsewhere. read more

Del Mar Optometric - This is the second pair of lenses that are disintegrating on the outer part of the lens. - Optometrists Near Me - Del Mar, California

Very good professional staff and amazing doctor!! Whole family is going there. We had concerns about using contacts, but they answered our questions. read more

I Recommend highly ! Caring staff :) Clean and professional! They work with you to pick glasses that works best for you ! read more

I live close,(CV) after seeing numerous optometrists, to try fit me to soft contacts(astigmatism,approaching senior sighted problems) started wearing glasses full time. Friends told me,you can get contacts that work. Dr Fascianni 1st Dr, told me,I can do, plus lots extensive tests, never done before. They fit perfect, Very comfy.HAHA still like my glasses, will only get fit fr his team(tried some,not perfect, not good.) all fr the fit tech.I'll travel t his new office that carries . read more

This Doctor is very detailed and spends alot of time with his patients. He also has incredible bedside manner. I 100% highly recommend him and will be back next year! read more

Finally at 44 years old it was time to get my first eye exam and I was really scared. I had no idea what it would be like and was fortunate enough to meet Dr. Fasciani. He is super knowledgeable, very friendly and was so patient with the tons of questions I had as he walked me through the exam. The office staff is also so nice and their customer service is excellent! They also took the time to assist me with finding a fashionable frame for my new glasses. I have since returned for another annual exam and feel so lucky that I found this office for all my future eye care needs! I highly recommend and will go nowhere else. read more

I went there for an eye exam while I was on vacation. Dr Dexter was very thorough and patient. Amazingly helpful with getting new glasses and the prices were very good! Best Eye Doctor in the World!!!! read more

When it comes to our eyes, most of us are very picky because it's a sensitive and critical matter, at least to me. I searched for 2 years, asking around and trying different doctors 'cause I needed to be sure that I am in the right hands. So after reviewing my experiences with different optometrists, I decided to choose Delmar Optometric. Dr. Dexter at Delmar Optometric is one such optometrist who can put you at ease and give you peace of mind. With her expertise and experience, you can trust that your eyes are in good hands. Dr. Dexter and her team take the time to understand my needs and concerns, and she provides personalized care to address them. As I had found out before going to Delmar Optometric, I noticed the latest technology and equipment, and that ensured me of accurate and efficient diagnosis and treatment. I tell you, whether you need a routine eye exam, contact lenses, or treatment for an eye condition, Dr. Dexter can help. Overall, I give thumbs up to Dr. Dexter and her team and hope you will have the same experience as I did. read more

They took a large amount of time with me and everyone was exceptionally friendly, professional and helpful. I would highly recommend Dr Graham and his entire staff. read more

GREAT EXPERIENCE! Dr. Fasciani was fantastic. The customer service was incredible. I highly recommend Del Mar Optometric!

Dr Graham has been our family eye doctor for decades. We could not love him, his wife or Dr Fasciani more. They are an extremely professional team and are always so welcoming and reliable. We can always trust their taste and intelligence. Great lens selection to boot! Definitely choose Del Mar Optometric for your eye care needs. read more

I stopped in to Del Mar Optometric on a visit in from New York when I needed help with contact lenses. These folks assisted me, no problem! I will always remember their kindness. Thank you Del Mar Optometric! read more

Dr. Fasciani is an excellent eye doctor. He cares about his patients and gives state-of-the-art eye exams. I drive three hours to get an exam and a contact prescription from him. read more

I am really happy I decided to walk by this place 2,657 times on my way to Starbucks, as my office is on the same street. I ended up seeing Dr. Fasciani was really happy with the care he gave me. He is really knowledgeable and friendly and seems like he really likes what he does for a living. Needless to say he fixed me up with new glasses and eyedrops for my dry eyes. read more

Del Mar Optometric is fantastic. Had been going someplace else in Encinitas (MEG) and always felt like I was in a factory. Del Mar Optometric was suggested by a friend and it was a great experience that I highly recommend. Don't let the Del Mar address put you off. Price wise, they are totally fair. Everything was wonderful. Thank you! read more

I've been to Del Mar Optometrics a few times this past year for contacts and glasses, and the employees and the doctors are all super friendly. I've only met Dr. Graham since I had Dr. Fasciani do my eye exam when I went in. Dr. Fasciani took time to explain everything about my astigmatism and other eye problems (which my previous asian optometrist never did). I wasn't used to actually talking to an optometrist since the old place I used to go to would just be a 10 minute exam. And I got a rocking pair of glasses that actually fit my face! The ladies in the front ordered me a bigger frame for my huge head and it came in the same week. read more

Dr. Fasciani was really great. He saw both my husband and I and I really thought he was thorough and took a great amount of time with both of us. read more

What a great Optimetrics office! The ladies at the front desk are super sweet! They make you feel welcomed and are also helpful with insurance questions and prices of contacts/glasses. Dr. Fasciani is great! Very knowledgeable and goes the extra mile to make sure you're comfortable with your contacts or glasses. My last contacts were painful and he fitted me for new ones and offered a second prescription to try out for a week. To my surprise, the 2nd prescriptions were more comfortable! I also love the eyeglass collection they have. I fell in love with the new Prada glasses! So I took them home! My 13 year old daughter said she likes everyone at this office. I'm so happy that I found a wonderful Optometrist and staff for my daughter and I. read more

Del Mar Optometric - Love my new Prada glasses!!! - Optometrists Near Me - Del Mar, California

After years of having satisfactory prescription glasses, I finally have a pair of progressive lenses that I absolutely love. I am so happy to have found Dr. Graham and his awesome staff, I'll definitely be back and recommending this office to friends, family, coworkers. I made a yelp page just so I could write this review. I am beyond happy. read more

I am a new patient at Del Mar Optometric....Dr. Graham and the entire staff are terrific. The best and most thorough contact lense Exam I have ever had. Dr. Graham was patient with me and he worked hard to improve my vision as my prescription changed. He also explained everything to me in detail. Easy scheduling (open Saturdays) Short, to no waiting Friendly Thank you! read more

Love DMO! Great experience with Dr. F! Attention to detail and level of care is the best I've ever encountered.

I am so happy I decided to give them a try after going to a chain location in the mall for years. I saw Dr. Fasciani and he has been helpful, thorough and patient in helping me find just the right contacts, which hasn't been easy. I've had 3 pleasant visits thus far trying out different options, for just the one office charge. I have not felt rushed or pushed into any type of lens or brand at all and I truly feel like he's searching for the right one for me vs. what they are trying to push or sell. The whole office crew is super friendly and they have exceeded my expectations. I'm a happy customer who will be returning as long as they are around. read more

They got me in quick when I hurt my eye and was in from out of town. Fantastic service!

I have been a follower of Doctor Fasciani since I relocated to San Diego. I was sad when he left the UTC store closer to me, but when I went to Del Mar Optometric I was able to continue getting the best eyes examined. DR. Fasciani is Great he has a very positive attitude and he answers all your questions and listen to you. He takes his time during the examination and I never pressure for taking his time. Also, he is well knowledge and well read about the new discoveries to solve eyes problems. read more

I've been a patient here for years and both of the doctors are great! The staff is friendly & knowledgeable and Dr. Fasciani truly goes above and beyond for his patients. He explains everything to you and it is obvious that he is passionate about his work. I used to live in the area but now live dt and I still drive up every year- would definitely recommend this office. read more

I've been a patient of Dr. Graham for many, many years. He knows my eyes well and is always very proactive about what I need and what I might need in the future. He is extremely knowledgeable, and I have complete confidence in him. And Jeannie: what else can be said about this super lady who knows absolutely everything about the optician side of the business? She knows about every frame in the office, the quality of each, how well it will fit and look on the patient (and she's HONEST about that). She's lots of fun to talk to and is devoted to the practice. Between these two, I've been well served these many years. There are newer people in the office now: a second doctor, other assistants. Although I have not seen the other doctor, I know other people rave about him, too. Last week I went in to have my one and only pair of prescription sunglasses repaired. They had to be sent back to Polo, and I was told it would take a week to ten days. Imagine my surprise when they were back to me in just under a week! I had asked they be mailed to me, and that they were, along with a spiffy new case and sized exactly for my head. You all are the best!! read more

I love Del Mar Optometrics. Both doctors are very friendly and knowledgable, and the staff is great. I have sensitive eyes and a fairly strong contact prescription, and they carefully fit me for new contacts last year and made sure they were comfortable before they ordered. Now I've gone back after having no issues for a year and reordered! They also have a cool imaging system to see early issues with the eye, which is important to me as I have family history of eye problems. Parking is pretty good even though it's right in the heart of Del Mar. read more

Quick, on time and friendly staff. Dr Fasciani was great. First time visit for me. He patiently answered all questions I had. I left knowing a lot more than when I entered! read more

Del Mar Optometics is FANTASTIC!! Doctors & Staff always go above and beyond. My last eye doctor prescribed the wrong prescription, Dr. Graham got me on the right track and patiently tried out several contacts until he found a perfect fit. Prior doctor told me I couldn't wear contacts, which was very bad information. Dr. Graham worked with me to make sure they were comfortable and my vision was the best it could be. Also saw Dr. Fasciani and he is so terrific! I can't recommend Del Mar Optometics highly enough!! Don't go anywhere else except Del Mar Optometics, you won't regret it. read more

Fantastic customer service and care! For several years, My husband and I have seen Dr. Fasciani for our optic needs; we highly recommend him and The Team at DMO. The Team (1) listens to their customer's needs and concerns, (2) is detail oriented, (3) is current on research and related advancements in optic care, (4) delivers excellent customer service. And moreover, Dr. Fascuani is clearly passionate about his occupation, and it appears, that this drives all that he does for his patients. read more

Excellent doctors. Beautiful frames. Helpful stylists for choosing frames. Homey, family feel. Been coming here for years. Highly recommend.

I love this place and always look forward to my appointment. Dr. Fasciani is extremely helpful, patient and brings a fun element to going to the eye doctor (something I've never experienced with eye doctors my whole life). The staff is friendly and willing to assist at any time. They take care of you. Appointments don't take forever but you don't feel rushed. It's the best and I highly recommend. read more

Best of the Best! Friendly, Dr. Greg is great and Jeannie is the Best at picking out gorgeous frames that compliment your face!

I've been going to Dr. Graham for almost 10 years. He was a recommendation from a co-worker and since I have refereed all of my friends. Dr. Graham is active himself and understands anything I have questions about in regards to vision, and he is relentless about getting the right prescription - just a stand up guy all around. Next, choosing frames can be a royal pain, but Jeannie always has a ton of patience helping to select the proper fit and look. read more

Dr. Fasciani is great. I love how thorough he is. I never feel like I'm rushed through my appointment, which is nice since I only go once per year. The staff at the front desk is always very helpful and friendly as well. Overall I would highly recommend! read more

I have been going to see Dr. Graham for over 20 years. He always takes the time to do a thorough eye examination then he clearly explains the results. I have worn glasses since I was 8 years old and he is by far the best optometrist I have ever seen. read more

Recently, at the beginning of my two-week vacation in Del Mar, I tore my contact and lost the spare. I walked in your office to see if you had something similar I could wear. Within 5 minutes your staff provided me with the same brand, a similar prescription, a bottle of solution and all at no cost. WOW - terrific customer service for someone they knew was just passing through - imagine what they'll do for their regular customers! read more

I have been a customer at Del Mar Optometric for a long time now and I have never had a bad experience. When I saw the comment by H S, that gave them one star, I was shocked. However, when I read it, I realized that most of the comment just seemed untrue. The staff are very competent when it comes to the office work and the majority of them have been working there for many years so the office offers a relaxed and welcoming environment. All the staff have made me (and considering all the other reviews, every other patient) feel right at home when I visit. Definitely recommend this office and I have for many years. read more

I'm so sorry to write this. As someone who grew up in Del Mar and who has gone to Del Mar Optometrics for some time, I want to support them, but I'm going to be taking my business elsewhere. I love Dr. Fasciani, and up until now the staff has been great. I called today and spoke to a woman and even said I need to order more contacts but sure my prescription expired so I'll need to come in (for an exam). The woman came back and said in a terse manner she can give me a pair but that I need to come in for an exam. No offering a date, no suggestion of scheduling anything. Long and short of it, I called back asking for the manager, and it was her...so I expressed my complaint about her tone and tenor. And she proceeded to say it says right in your file, "he knows he needs to come in." Felt like I was some bad guy trying to sneak one past her; instead of apologizing she was confrontational and even more rude. I feel bad for the doctors because I like them but that was my experience, and I don't need to worry about Jenna having a bad day anytime I call. read more