Not sure how I feel about this place but like any other dealership sales people will be sales…read morepeople.... Samantha can be a miracle worker when it comes to numbers though! That being said I did not purchase from them but still may consider purchasing thru them. They have a huge inventory just sucks being right off the road..

We had a very good experience at Puyallup RV. Our goal was to find a motorhome under $20k and they…read morehad two rigs for us to look at. Both of the rigs started up and we're in great shape. We went for our own financing but they do have good in-house financing too. Samantha helped us with the details and was great with communication.

We worked with John Holt at Johnson RV of Fife. He was very helpful. He found us the Winnebago…read moreTravato that we were looking for. We went back and forth many times throughout the deal negotiations and we finally came to an agreed deal. We highly recommend John Holt!

Completely insulted by what the dealership was going to give me for my fifth wheel they were…read moreliterally $20,000 under the lowest number that I was given from other dealerships. Whatever you do, don't consign your RV here because they will completely take you to the cleaners. Quite disappointing, but it makes sense by their reviews.

From my initial inquiry regarding a trailer to picking it up and signing the paperwork, I…read morethoroughly enjoyed everyone I had contact with. Andy was super responsive to my needs and went above and beyond when I was delayed at being able to come check out my dream trailer. Todd was great with the financing, listened to what I wanted (and didn't want) and made all that paperwork easy peasy. David was STELLAR with my walk-through and even got my last minute request of vent covers completed in a timely manner. Everyone in the parts department were nice (especially the gal who went to to see if there were any other vent covers in the color I wanted, so sorry I forgot to get your name) and I had a great time buying allll the things. (Warning: it sort of feels like drunk shopping so be prepared! ) My best advice on buying a trailer: take your time. Do your research. Visit all the dealerships. Really spend time in the units that interest you. Is there enough storage? Counter space? When you find THE ONE, go for it but know your limits.

1) An extension cord and twist lock plug disappeared and the promised replacements were never…read moresent. 2) We had a new toilet installed and it was put in sideways- 2 inches closer to the wall on one end. 3) After pressure testing my plumbing system and tanks they left my freshwater tank full and several gallons of in each of my holding tanks.

Pacific Travel Center, Lance Dealer:…read more We bought a 2021 model 1985 and as it was still in build, had the opportunity to do a lot of customization. We love it and also this dealer. Family business with fabulous service and maintenance. 3 seasons of camping with 16k miles of smiles. Can't wait for many more.

We spent a lot of time researching travel trailers. After deciding on a Lance, we contacted several…read moredealerships. PTC was by far more helpful then the rest. Excellent customer service has made the purchasing process easy. Definitely recommend.

I want it to be clear that I am not reviewing the service at this dealership. The service…read moredepartment has been very friendly and helpful as possible. My review is for Forest River, the manufacturer that Poulsbo represents. When my wife and I purchased our new trailer 5 years ago we purchased a new 26' special edition travel trailer. We purchased a Forest River because the build quality and appearance seemed better than our previous trailer and most of the others we have seen. Since the purchase we have come to find that the folks building Forest River are just as inattentive and wreckless as the others. So far we have had a couple of serious issues, one of which caused our vacation to end prematurely. The first problem was when we lost all our power on a vacation trip because the builders rounded the main power feed over the top of a frame rail and then sandwiched it under the flooring. That eventually shorted everything out and the dealership fought to get that repaired under warranty. The latest was found when we took our trailer in for routine maintenance and to check on a fading problem with the special edition colored nose cap. While doing repairs and inspections they found an over tightened nut on an axle that had caused a wheel bearing to seize and burn up. As far as the complaint with the cap, the folks at Forest River said they had a substandard vendor and that they had to replace the caps but only during a short period. Ours was not covered even though the cap is fading. So Forest River has poor customer service and we will never recommend their products. Especially special editions that have a higher MSRP than most. Forest River is not to be trusted!

The finance department ensures you get scammed! The front…read moreof my travel trailer cracked after 2 months of owning it. I brought it in for repair and was told by Poulsbo RV that the warranty will not cover it BC it was a rock chip. I eventually took it to a REAL RV repair shop and was told that there's no way it's a rock chip and that it's a manufacturers defect. The shaping mold got air in it as they were gel coating which thinned out the area is so much that it eventually cracked. I emailed Forest River today awaiting their response! My claim will likely be denied BC Poulsbo RV lied about the damage or the tech wasn't properly trained and I'm out of the warranty period! The only good experience at this place was an older gentleman that spent an hour giving me instructions on how to maintain the travel trailer.

I found this establishment at their new location, 13018 Canyon Rd E, Puyallup. I arrived to look at…read morea certain trailer they had advertised on CL. The trailer was in the process of being detailed. It was clean on the outside, but in bad shape on the inside. There was water damage in the bathroom. Fresh caulking everywhere. So we looked at another trailer that the salesman claimed they took in on a trade. There were dealership plates on the trailer and they were not theirs. Then the price was not realistic for the year. No matter what shape it was in. Salesman was a bit smug when he was caught in a lie. I took my cash and left. I've had my fill of wholesale lots.

I received a message from Billie via FB Messenger with an offer to purchase my RV. I accepted the…read moreoffer and since it was Mother's day, he agreed to meet me 'first thing in the morning' with cash. At 11:00am or thereabouts, I hadn't heard from him so I gave him a call. Billie answered (I confirmed that I was speaking to Billie) but claimed that I had not communicated with him and that it must have been his son. I asked for his son's phone number but he refused. He told me that he would pass my phone number to his son and that he would call right away. I waited and the call never came so I sent a message informing him/them that I was no longer interested in selling to him/them. Definitely not someone I'd recommend doing business with.

We are very grateful for the close attention and excellent service in caring for us and our second…read morenew RV from Apache and how they worked with us as a customer. From the service, sales and finance department they have always provided very responsive and comprehensive service as well as practical advice & solutions to our questions and concerns. We appreciate it. Second time we have bought a unit from Apache and we're always appreciative for their wonderful service and positive attitude. Our latest reference point from service was Jose who did a wonderful job at getting our repairs done.

Not a new Apache customer, bought a trailer a few yers ago from the Poulsbo store. However, had…read moresuch a good experience, i had to leave a review. Sales force at this location is incredible. Came into look at campers and told our salesman Tave from the get go that we were just kicking tires. We're 3-4 years out from an actual purchase but wanted to get some ideas. He said it wasn't a problem and was happy open any camper we wanted to look at. True to his word, he opened everything we were interested in. Very knowledgeable on the products. He never pressured us for a purchase and even suggested we make sure visit our salesman we bought our last trailer from, when it came time to purchase. Thanks Tave for a wonderful experience.