I've used this store many times and never had a bad experience, but what brings me to Yelp is what…read moremade me a.loyal customer forever. I called to ask about notary services and they said the notary would be available for the next 20 minutes. I raced over to get there in time, expecting to be resented for being the one thing preventing them from ending their work day. Instead, she cheerfully asked if I was the person who just called (as I stood there fumbling with my paperwork). She helped me settle into the space where we would complete the task and asked what I needed to be notarized. When I told her it was legal paperwork related to a recent death in the family, she kindly offered condolences and gently walked me through the rest of the process. She was professional, efficient, and wonderfully human. Can't recommend this store highly enough, and if you need a notary, this is the place to go!

This location's always just stood out, with one lady especially who is just always really proactive…read moreand engaging. She greets people, keeps things moving, and early on volunteered me to learn how to use the self check-out station for Amazon returns, which I now utilize all the time. She really shows how taking pride in your job makes a difference

Popped in on a Monday around 6:20 ish to drop off an AT&T Fiber router as a return. They weren't…read morebusy and Manny was great at assisting with the return. They provided a receipt of confirmation and viola it was done. The interior was as expedited of a FedEx store, printer area, package supplies, and the main counter area. Seeing I didn't spend any money the value was amazing! Can't beat free. lol

Super fast drop off here! Such efficiency systems. You can simply drop an item you have pre-packed…read moreand labeled or print your own label without having to interact with any humans. Or you can go to the counter and get help. Line wasn't long, but I'll take the drop and go option all day!! They also have printing services which I didn't use. Looks pretty convenient though.

Easily the best experience I've had at one of these places. It may be a fluke, but today's…read moreexperience was superlative. I needed to make an Amazon return and wanted to find an option between my office and my house, without using the crowded, sometimes unpleasant UPS franchise near my house. The UPS locator suggested this location. I came in right around five in the afternoon and had my transaction done in less than one minute. The employee was friendly and efficient. More importantly, there were several other employees present. Again, it may be a fluke, but with this location being in a less residential area, it may become a go-to option for shipping things after work.

Whoever runs this store is out of their damn mind! Roughly quadruple the price to purchase a box…read moreand pack a box of what any other nearby UPS store charges! Some $85 to buy a box and pack it, not including shipping costs. Absolutely laughable. I did not transact with them and packed up all my stuff and went back to my normal UPS store. The franchise owner should be ashamed of themselves for taking advantage of customers.

Really clean and easy place to get laundry done. The machines were in good condition, everything…read morefelt well maintained, and there was plenty of space to sort and fold clothes. I also like the long hours because it makes easy to come whenever it fits your schedule. Definitely a convenient spot

Let me first start with: 1. Excellent machines…read more2. clean environment and equipment 3. Excellent customer service 4. Love the flooring, easy to clean therefore, easy to sanitize. 5. Restroom clean and open for use 6. Free dryers for now 7. Lots of seats available 9. Close to Walmart therefore, less driving for me. 10. Vending machines for snacks I mostly liked how clean this place was and how good it washed my clothes. In addition, the employee Victoria was super friendly and made me feel welcomed! She brightened this place up with her presence! Love good staff because that's what a true business is about! Having Happy Satisfied customers!

I've been using Pak Mail for all my mail/package sending for the last few years since moving in the…read morearea, but also the offered notary services with Joel are A+ Joel is always professional, knowledgeable, and very thorough in reading and making sure that all forms are properly filled out before notarizing. He has been very helpful in trying times that required notary services. He and the rest of the staff are also super helpful and determined to help send out anything that needs to be shipped and done very safely even if it's odd shaped or very important/precious. You get what you pay for. If you want your fragile/heavy/odd-shaped item to arrive in one piece to its destination, you have to pay for quality - and that's provided here.

Today I received quotes on multiple services (UPS, USPS, FEDEX) all at once made my life simple!read more

We use FedEx for shipping as well copying. The only downside is that they do not have notary…read morepublic. The staff is friendly and helpful, and the prices are fair. They have a large parking lot and it is an easy in and out.

Great store with lots of parking…read more The staff are friendly and get you in and out. There is a nice supply of writing and paper products, along with packing materials. They have full service or self service copy machines. The prices seem fair and they are always nice to deal with.

This location closed. The San Antonio office is taking orders and offering delivery now.read more

I arrived at this address and I called becasue it was a closet by designs place. They answered…read moresaid they have moved 4 minutes away. I told them I would be there in 4 minutes, The gentleman said "ok see you then". When I arrived I could not find their suite and so I called and called and called. This was 4 minutes later. No one answered. When I found the unit there was a sign on the door that said OUT FOR LUNCH after I had just told them I would be there in 4 minutes. I drove 30 mins to get to the wrong location and they didn't have the professionalism to wait 4 minutes for me before they went oUt lunch ..after they knew I was coming! I went down the street to Alco and got what I needed. Needless to say I will never give this place my business after that!

So I begin my shipping by visiting Fedex & UPS and come away thinking this is gonna be pricey…read more Problem is whatever I don't ship has got to be force-fed into the Saab and that's another story. Anyway, I'm running this by a friend of mine and he sez: "Why don't you check into the Trains or Busses." Trains? Busses? but outta curiosity I ck Greyhound, connect with busfreighter.com and the price is so much lower that both me and the Saab breathe a sigh-of-relief. So now instead of shipping 6-boxes, I windup shipping 9 at an incredible savings. I used the same cartons that I shipped from Japan, affixed 'FRAGILE' stickers to all 4-sides + the Top, printed 2-sets of labels for the Top and 1-side, taped everything including the side-seam very tight-n-solid, then drove them to the Greyhound Station in not too distant San Fernando, CA. At Greyhound I met Jose and he was very attentive, quik, and friendly. Highly recommend this Station and a Big Thanx to Jose for his assistance. Shipping time to Austin about 4-10 days or so. Drove away hoping for the best and began preparing me and the Saab for the drive and hoping for the best. 2nd day of the trip I'm into a Motel-6 in Fort Stockton, TX and a msg on my cell sez: Hi your shipment arrived in Austin, pleze call to arrange pick-up...Wow! I return the call, speak to Will, another very helpful person. I picked up the cartons, which now fit into the Saab...yes we both made it just fine. Will generously assisted me and I was on my way. Summary: Greyhound rocks. No damage, quick delivery, and reasonable rates that make it all happen. And the personnel Jose & Will... terrific people you'd be happy to meet, work with, and Trust. :-)

Obscenely inefficient…read more Not sure why expected a business relic from last century to deliver packages on their stated timeline, but here I sit 16 days after shipment without my packages. What exactly is occurring during these 16 days? Per Google maps, it would take 6 days to ride a bike from DC to Austin. And it would only take 20 days to walk. So unless they get here soon, Greyhound will have literally been slower than walking my packages across the country. I received a call on Friday that my packages would be delivered this morning from 9am to 1pm. Then I received a message at the end of the window in broken English that they were actually being transferred to another bus station and that they would call me on a later date to arrange delivery. Not a word of apology in the barely coherent message. Do not waste your time with this service. Box it up and have UPS pick it up. The savings are not worth it. It took 25 days. Several boxes were destroyed.

These guys are the best! I have been a customer for 3 years now and I am always satisfied. The…read morenew ownership is even better, so nice and friendly. Even though I moved further away I am sticking with them because they provide quality service. I would highly suggest Parcel Plus, you won't be disappointed.

I have my PMB here for my e-commerce business so it's more difficult for customers and random…read morenetizens to find my physical address. Initially getting my mailbox was a bit of a hassle, especially during the holiday season. I had to get the requested forms notarized, and then there was some kind of issue with the legibility of the document, so I had to go through the notary process again and resubmit my forms. With that being said, I do appreciate that Parcel Plus (and the mobile app they contract with, iStorage) is doing things the right way. Makes me trust them to hold onto my mail/packages for me. The staff is friendly and professional. And I love that they always have Dum Dum lollipops on the counter!

Update 5/20: issues cleared gave back two stars…read more Store processes related to PS 1583 form need to be updated. Notification of PS 1583 form rejection with reason why would be helpful. I have completed PS 1583 form 3 times unsuccessfully resulting in removal from system causing lack of notifications of received packages, stolen packages and packages showing delivered by carrier that cannot be found. I have to sign in a paper log to receive my deliveries and may not be able to receive mail in the future. I found a Reddit stating most likely rejection reason is identity documents expired. I am collecting documents with longest expiration dates for resubmission.

I have been using this location for a little over a year. With the passing of a family member I am…read morein need of a notary weekly. They seem to always have one available. The price is fair at 10$ and they always are knowledgeable and helpful. The store is clean and there is good parking for everyone. Overall I like this compared to post office.