outstanding. did not pick up the tab. was guest at custom dinner at this resort on the beach at…read moresunset. too much great food. fantastic waiter. unbelievable experience'

Overall we had a lovely stay at the Four Seasons and would for sure go back. The service was top…read morenotch, the food tasty and all the amenities, especially for families were great. In the spirit of improvement, I wanted to share that concierge left much to be desired. While they were all very nice I found them disorganized, slow to respond and just not the quality or efficiency I would expect from a Four Seasons. I emailed over a week before our trip asking for dining recs, activities and car rentals and at first didn't hear back for a couple of days. I then called to follow up and got a response but information was provided piecemeal. I had to talk to 3 different people in order to get most of my questions answered (but not all). I had to repeat myself often in emails and do duplicate work to get things booked. Getting everything squared away though (activities, and dining reservations etc.) took hours of emailing, phone call chats and in my opinion should have been more streamlined. Of the folks I spoke to, I found Melissa the most helpful and wished more of the people I spoke to were as helpful as her. Eventually I had to resort to just booking dining reservations myself - no big deal but I feel like part of the value proposition of a FS is that they do all of these things for you. When I spoke with the third person to ask for dining recs all her top ones were the hotel restaurants which is fine but I'm calling because I want to go beyond the hotel walls. The restaurants at the hotel also were fine but not the very best. After a few emails to the concierge I received the dining guide and info on things to do with the kids when this would have been helpful to receive from the beginning. I know that part of the challenge is the revolving door nature of a concierge at some hotels, with different people working each day and having to re-read past email threads etc. but I'm sure there's a solution for this.

I loved my 8 night stay at the fairmont kea lani this year. I splurged a bit on the ocean view…read moresuite and it was worth every penny! Their suites are spacious and the lanai is perfect to watch sunsets every night. The pools are crowded and I did not use them but I did like the beach and service throughout the hotel. Check in was an easy process. Lux in particular was super nice and helped me deal with an issue I was having. They have a nice gym, I didn't use it as I having too much fun on this trip! Plenty of restaurants on site. Self parking is free and plenty so valet isn't necessary. My advice is to call the concierge before you arrive and book the complementary canoe ride as it gets filled fast. I called them from LA 2 weeks before arriving and got the last spot. It was one of the highlights of my trip! If you like great service, amazing views and like staying in South Maui, this is one of my favorite hotels there. I will definitely be back!

08/27/2026 Aloha…read more Only complaint was while we driving in and coincidentally someone was on the driving entryway and point us to the back of parking instead of to the front to check in. We stupidly walking around like an idiot with our luggages looking for the front desk.

We had an overall wonderful time at the Andaz this year. We love the little Andaz Maui Onesie for…read moreour unborn child and the whale with the Andaz Maui hat. We would like to give a shoutout to team members that made our time at the Andaz exceptional: Aaron - breakfast Ka'ana Kitchen Kenji - breakfast Ka'ana Kitchen Chef Rhod - breakfast Ka' ana Kitchen Jeremy - Valet Chase - Lehua Lounge Our child has significant food allergies and the team was accommodating and helpful throughout our stay. Chef Rhod went above and beyond to prep food for Oliver(1.5yo) and we had full confidence in the team and their care with Oliver's allergies. We were upgraded to a Partial Ocean view room. It was standard and met expectations from photos we viewed before the trip. Engineer had to come to help fix some issues with the shower door and two of the sliding door were installing upside down and backward but these issues didn't affect our stay. The room was clean, comfortable and surprisingly quiet for a room located next to the elevator. Check in was a breeze and the valet team were both prompt and friendly. You receive a welcome drink and a lei ( flower for females and kuki nut for males). Amenities were the same as our previous stay. They have activities throughout the day for guests which is nice for families and young kids. Our child loved being by the pool and we spent most of our time there. The beach front access and setups are a huge plus for this property. You can snorkel right off of the beach and see fish and sea turtles. Overall, we had another great experience at the Andaz Maui and will return again in the future.

We came here on a weekday for brunch and there were plenty of tables to choose from, so we sat…read moreoutside with an amazing view of the ocean. Kenji provided top notch service as he continually checked on us, pouring water and refilling coffee, as we picked up food at the buffet counters inside. The Hawaiian fruit spread is amazing and the papayas were the best. Egg white frittatas, little mochi waffles, and shakshuka were some of my favorites! The grounds are beautiful and worth a stroll to walk off some calories!

Grand Wailea is a luxury oceanfront property in the Wailea area of Maui. It's located directly next…read moreto Wailea Beach and spans 40 acres. It's also located next to The Shops at Wailea, a luxury shopping mall. We were told that the resort was in the shape of a turtle, and once that was mentioned the resort map made it obvious. The resort is along a string of luxury hotels right by the water connected by a walking/running path. In the morning you'll see tons of people along that path. We got a double queen bed with ocean views, and the bathroom contained both a tub and a shower. The resort amenities include but are not limited to a gym, multiple pools (including an adult-only one), lounge chairs, cabanas, water slides, and a spa. The spa had complimentary fitness classes which we took advantage of. Some of them were on the beach and in the fitness room, but some are paid. There are activities like massages, sound baths, and other types of wellness activities. To use the pool amenities you need a wristband which you get by one of the covered areas. Only valet parking is available for $80/night. They also have a on-site luau which I went to although I've been to better ones. There's a chapel and we even witnessed a wedding during our time there. We also went to Nobu at the resort which I enjoyed. Although it's a luxury resort, some parts of the resort were outdated and broken such as the room signs. The room interior was modern but some exterior parts of the building were on the older side. The location and the views are definitely the selling point of the resort, and it's a place you want to stay at to take advantage of the views and amenities.

After a 7 night stay last week this will be the last time we go to the Grand Wailea. This was my…read moresecond stay at the hotel. It started from the entry to the resort. What I thought were rocks were actually plastic looking boulders. This would have been fine but on the walkway to the Wailea shops there were broken boulders so you see that they are fake and the pond empty. An eyesore. The room service staff were great and took good care of keeping the room clean. However the refrigerator in the room had been turned off and had a stale smell. Having 4 TV's at home and actually had a Samsung I think I know how to troubleshoot problems. As we were getting ready to retire we turned the TV on and were directed to the promotional hotel page. We had no access to regular TV. Called the front desk for help and they asked me "do you know what is wrong?" No that is why I am calling you. Instead of going to bed I had to wait 30 minutes for help to arrive. The problem ended up being on the hotel end and the problem was fixed. The repairman dropped his toolset in my clothing drawer below the TV and left. Which I had to make a trip down to the front desk to drop off. In addition to dropping off the tools I had received a letter in the room telling me of upcoming service and they needed 45 minutes in the room. Not sure why this maintenance was not done on the front end or back end when I left? Now I am getting annoyed and the woman at the front desk said they are SEVERELY understaffed. The manager did give me a $300 credit but the damage was already done. Our room was $815 a night. The pool area was a circus, which I understand because families want that last summer trip. A great portion of the pool was closed for maintenance, including the lazy river. If you want a nice chaise lounge with an umbrella you need to get to the pool very early and stake your claim. So you are competing for your space. One of the days the towel station was out of towels. If you want a preferred area or cabana you are going to pay. There were some positives on the property but the negatives prevailed. The hotel is tired and needs to be upgraded. Especially for a Waldorf Astoria. In retrospect I should have gone down the street to the Four Seasons or the Fairmont. Even though I am a Hilton Honors member.

Overall we had a great experience! If you like a more quiet area, this is for you. We enjoy a more…read moreactive area, so we enjoy Hilton Kaanapali Beach Club more. You have to have a car here to get around, not so in Kaanapali. We enjoy walking around and walking the beaches. You have to drive everywhere to do that here. We have been coming to Maui for over 40 years and enjoy relaxing, going to old and new restaurants and walking the beaches and boardwalks. First time staying here, we won't come again! Pros: Beautiful rooms with very few inconveniences. List in cons! Beautiful pool area and landscaping. Also a few cons! Downtown Kīhei and Wailea not too far my car and more beaches and restaurants to go to. Favorite restaurants: Isana, you can walk to. Beach club, nice staff, good drinks, and great coconut shrimp. Threes, in town, great staff (ask for Josh) and food. Nalu, great for breakfast, lunch or dinner. 30 min walk or short drive. Great happy hour, ahi tacos the best. Monkey pod, but I like the one in Kaanapali best, better views. Salesman Dan Hunter was respectful and informative for our update, not pushy! Beaches nearby: Polo beach, great boardwalk along resorts in Wailea. Keālia Pond National Wildlife Refuge, you can walk the wooden bridge and then the beach. You can walk the beach all along Kīhei, even across the street, it just isn't easy in some areas. Cons: Need a car! The adult pool at the resort was cloudy and dirty from the pigeon's. Never saw them cleaning the pool until we complained the third day. Then they tried to clean it better l, especially after our review and we complained again. They need to do something about the pigeons before it gets better. The other pools were pristine. You rarely see a pool attendant, no help moving chairs or umbrellas. Only the adult pool area have nice comfortable covers, about 25, the rest are very uncomfortable. Wore down crappy cabanas with dirty covers, no TV's working or refrigerators, not that I would use them, but if you have them they should be in working order. Complained to Chanel, day manager who didn't seemed too concerned. She did come down and looked but no feedback expect pool service did seem to improve, just not resolved. The grab and go is really just a small fast food restaurant, no food only drinks. Are room was great except for dirty floors from something they put on them (photo with stain from wet foot). Moldy shower walls (photo). Cabinet in front of sink has a handle I hit my head on each time I wash dishes. Washer very loud!

We stayed at Hilton Grand Vacations Bay Villas in Kihei and had a wonderful overall experience. I'm…read moregiving the property five stars, especially because of the exceptional staff and how accommodating they were when Storm Lala hit at the end of our stay. A special thank you to Shermila, the front desk manager. When the storm affected our plans, she was incredibly friendly, helpful, and able to accommodate us for an additional night in the same room. During what could have been a stressful situation, she made everything much easier for us. We really appreciated her kindness and professionalism. Pros: The staff throughout the property were very friendly and welcoming. The resort did not feel overcrowded, which made for a relaxing stay. Our room was modern, spacious, and comfortable, with a full-size kitchen that was great to have. There are a few areas that could use improvement. Housekeeping could benefit from additional training and attention to detail, as the room cleaning was not as thorough as we would have expected. The patio furniture also appeared as though it had not been cleaned in a very long time, possibly since the property opened. Unfortunately, it was dirty enough that we did not feel comfortable sitting outside and enjoying the patio. Another disappointment was the food situation. The website indicates there is a kitchen on site, but there are actually no restaurants at the property, including by the pool, and there is no real breakfast option. There is a bar across the street with limited hours that serves bar food, as well as a grab-and-go area. We received a coupon for the grab-and-go, but the options with the coupon were extremely limited. We were only able to order a premade McMuffin-style breakfast sandwich, while the other items were not eligible with the coupon. Despite these areas for improvement, we are still giving our stay five stars because of the friendly staff and, most importantly, the way Shermila and the front desk team took care of us during a difficult situation with the storm. That level of service made a lasting impression and was very much appreciated.

If you're looking for a Beachfront get away, then this is your place. Mana Kai Maui Resort is…read morelocated in southern Kihei adjacent to Wailea. All units in the building have a similar floor plan with a beachfront lanai. The unit we rented had two bedrooms, 2 bathrooms and a fully stocked kitchen and shared living space. The grounds include a grassy area, shared barbecues, pool, lounge chairs and a sandy beach. An added bonus was an assigned parking space at no additional cost. We loved having our morning coffee or evening cocktail while enjoying the gorgeous views.

The Homie and I were invited to stay at Mana Kai Maui Resort in Kihei. The Bro's company retains a…read morecondo for staff to reserve year round. We stayed at Mana Kai 8/26/25 to 9/2/25 and stayed on the fifth floor. The amenities experienced included helpful, professional staff, outdoor pool, beach gear, well maintained grounds with direct beach access, laundry facilities, safe & secure rooms and onsite parking. Beautiful views and easy access to all major locations on Maui.

Have been lucky enough to stay at Hale Pau Hana 5 times. Donna Bender Maui Calls helped us find and…read morebook our stay. Great helpful friendly staff, lovely grounds, incredible views, choose the exact unit you want to rent, family friendly yet quiet enough for seniors/couples. Best part is being able to walk out back to everything - restaurants, grocery store, shops, liquor store, etc. HPH is a gem.

If it wasn't for the staff I would give it 5 stars. The location is 5 stars. The room and the…read moreview was 5 stars. However the staff? 1 star. Specifically the facilities staff. My son and I were still in the pool on July 6th or 7th at ~8:20pm. I wasn't paying attention to the time. We were on vacation having a good time. Well I later realized the pool closes at 8pm and I genuinely hadn't noticed the posted sign. An employee (an elderly haole man) came outside and yelled "GET OUT OF THE POOL!!" to which I immediately replied, "OK I'm sorry sir, we are getting out, my apologies I wasn't aware of the time" and we IMMEDIATELY started leaving the pool. Despite that, he continued yelling "GET OUT OF THE POOL!!" I am not kidding he yelled at the top of his lungs at least 5x more times. To the point that I responded that we were already getting out and had apologized, and that repeating it was unnecessary. His response was, "Well, you guys don't know how to read the sign, so you clearly need to be told several times." Wow. I completely understand the pool has posted hours and have no issue being asked to leave once I realized it was closed. That part was my mistake. What was disappointing was the way my 11 year old son and I were treated after we immediately complied. There was no reason to repeatedly yell at us or make disrespectful comments. Guests deserve to be treated with courtesy, even when they've made an honest mistake. I hope management addresses how guests are spoken to, because this interaction left a very negative impression. As a suggestion, it might help to automatically turn the pool lights off (if this happened we would have left immediately) and/or disable the gate keypad when the pool closes. We honestly didn't realize the posted hours and those changes would make it much more obvious that the pool was closed while also preventing situations like this. Because of this my family and I will never stay here again. There are plenty of other options just as good or better on Maui. TLDR: The pool closes at 8pm! If in the pool after be prepared to get yelled at by the staff repeatedly with disrespectful comments made to you and your children.

Fabulous! Our stay at The Pineapple Inn was truly amazing. What an incredible place this is;…read morebeautiful, quaint and modern, clean and well maintained, and the most wonderful hosts imaginable. Thank you Mark & Steve.

Pineapple Hill Maui is a perfect relaxing getaway. The…read moreprivate cottage is beautifully appointed and ideally located near Wailea beaches, shops, and great dining. The grounds, saltwater pool, and hot tub are stunning, and the hosts made us feel completely at home. We can't wait to return.

So sad-YELP remove this--claiming it didn't portray my stay, it most certainly did-- Unit…read more#115!--Disappointed! We have been coming here for years and took a break for a few. We came back Oct 1st 2025- and was so disappointed to see how this place has gone down. There was no wi-fi available for this room. Had to go on deck since no service in room. poorly managed, amenities are not accurately depicted in the pictures posted online. Condo does not address repairs -AC filter was filthy and the AC would not cool until the filter was removed. None of my concerns were ever addressed after many text messages and calls. I spent my time calling and text messaging OWNER. Upon entering the room, we were immediately confronted with the following unsanitary and unacceptable conditions:-Heavy dust accumulation on multiple surfaces, indicating a lack of routine cleaning-What we didn't know the unit smelled musty/moldy, None of this shows on pictures. This is not the first negative review of this complex. They date back to 2012. This is an ongoing issue and all they care about is renting regardless of the condition of the units.

Totally disgusting! The bedroom, bed and pillows smell like body odor! Do not stay in this place…read moreit is horrible! The bedroom smelled so bad we took the sheets off the bed and found all the in bedding and the mattress with urine stains everywher!!!

Came for a week long vacation during Thanksgiving. I stayed in a one bedroom condo manged be…read moreCaldwell Banker. I really enjoyed the location and proximity to the beach. However, I wish more was done for pest control since the recycle room was full of roaches. I would expect them near regular trash but not recycling. I would stay here again but I wont take my recycling out at night again. Tip: If your ac doesn't circulate throughout the unit, a box fan will help transfer the air between rooms. I got one and it made a huge difference.

Oh the gold award tail fishes in the fish pond at entryway. Nice clean public areas from the…read morehallway and the elevator. Clean and perfect beach view easy access.