Robert, the front desk manager cussed me out on call for asking for a golf cart ride. it is…read moreunexcepable considering it's his job. the staff were good on occasion but kicked me out of the kids pool, for having my phone in my hand. i was trying to play water pong in the rentable game room, but this fat towel boy said i need to leave. i got accused multiple times about even if i live in the villas by the same guy. 1 star overall horrible service and fire Robert from the front desk.

robert shall be fired and was rude as heck as i asked for a golf cart he took 20 minutes for a ride…read morethen cussed me out so rude!

We have been vacationing at Polo Beach for approximately 25 yrs. You can't beat walking out your…read moredoor right to the beach. There's also a pool on the property to enjoy as well. We've stayed in various condos, they have all been very well appointed, kitchens have pretty much everything you need for preparing meals. There are BBQ grills and a lovely herb garden that guests and residents have use of. Many excellent restaurants close by, next door is the Fairmont Kea lani if you'd like to avail yourself to a spa treatment, or a cocktail at Luana Lounge. If you're a golfer Emerald golf course and the Wailea Golf Club are right across the street. Polo Beach feels like home and we will always go back.

We moved into Polo Beach club, unit 705 on a Saturday night. On Tuesday, my sister woke up at 4 AM…read morevomiting and feeling ill . She couldn't get out of bed for almost 2 full days. Her symptoms were vomiting, headache, and very weak. We thought it was either a chemical smell due to construction in the building and/or from the air-conditioning. She had no issues Saturday through Monday evening. Monday we were gone all day into the early evening. That Tuesday in the morning, I contacted the management company, Coldwell Banker Island Vacations. I shut down the air-conditioning immediately even though it was 80° plus outside. I opened all the windows and doors and requested fans from the management company. We let the management company know again that something was wrong and they brought over three box fans to see if the smell it go away. Unfortunately, nothing worked. Nothing got rid of the smell. My sister was too sick to get out of bed and out of the unit. We could no longer stay in this unit with the odor and no air conditioning. I wasn't sure what was making her sick. There was a lot of noise coming from another unit/s all day Tuesday. Therefore, we thought maybe it was something to do with the construction and a chemical smell. My nephew was in town at a different complex. He came over to help me and said the smell was terrible and we needed to get out of this condo. At that point, I contacted the management company again to let them know we were leaving and complied with their checkout procedures. Subsequent to leaving the condo, my nephew had a number of direct conversations with the management company. So out of desperation and not wanting to ruin any more of our vacation, my nephew found us a last-minute hotel room with last minute pricing. Since we are no longer going to be in a condo, we had to dump all of our food. So now we lost ability to be in a 2 bedroom, 2 bath condo for the remainder of our trip and incurred over $3400 in additional expenses for the remaining portion of our trip. My nephew contacted the management company again. Their response was they would send someone over to the unit. They called back to say they didn't smell anything. The management company basically said it was our problem and would not reimburse us for any nights. I feel that under the circumstances, we should be in reimbursed for 4 nights. My sister was fine after four hours of being away from the unit which proves there was a problem with the air quality in the unit. This condo and the management company ruined two days of our trip plus we incurred expenses that we never would have had. We wanted to be in a 2 bedroom, 2 bath condo not a hotel room sharing a room and a bathroom. We had just lost our mother in January and another sister was diagnosed with tongue cancer. This trip was for us to have a chance to relax and begin the healing process of dealing with grief. This experience at the Polo Beach Club added to our stress and ruined our trip. For Coldwell Banker Island vacations to just shut us down and say they didn't care about the issue isn't right. Why would we incurred added expenses if there was nothing wrong with this unit. I would certainly never rent through Coldwell Banker Island Vacations if this is how they treat their customers. It's unfortunate that we can't talk to the owner of the unit to let them know that their management company is doing a disservice to their rental.

I grew up staying here and this is my favorite Maui gem! I will never stay anywhere else on Maui…read more The beachfront location is absolutely flawless and it is in such a cute town with lots of restaurants and shops. The beach is so swimmable and has the best snorkeling I have ever done. I love the sea turtles! The views and sunsets here are to die for! The office staff and housekeeping are so friendly and accommodating. The grounds are kept so clean and maintained. The accommodations are clean, homey, and relaxing. The pool is clean, perfect temperature, and amazing views. HPH is such a special place and I look forward to making a lifetime of memories here!

Such a perfect location for a family vacation! The sheltered sandy beach is steps away for a daily…read moreswim in warm waters. Views of the islands and sunsets are superb. Across the street are various restaurants for takeout and of course shaved ice for an afternoon treat. The pool was a source of daily fun. Quiet part of Maui and not crowded by overbuilding.

we stayed for a month at #50. it is shoddy and appliances need updating. light bulb out on the…read morepatio. bulb not working in the chandelier. broken blinds. a/c broke in living room but was replaced, took 5 days. the washing machine broke half way through our stay and even though we were offered laundry service that doesn't work for daily use of beach towels etc. refrigerator crisper did not work. very uncomfortable pillows. loose mats that one could trip over, we picked those up. no mop provided to clean the floors. the whole place needs painting and updating. will not stay here again.

Place is a little outdated and it's very lucked based on what kind of place you get - there's units…read morethat are more up to date and others that have hardly anything. Our unit was fine - came with most standard amentities. However, we were on the first floor and there weren't true windows on some sides of the complex. Instead, there were these shutter like coverings with screens. This was horrid in terms of noise - there's quiet hours here, but because of these faux windows, you could def. hear when people locked their cars or were rolling luggage to their cars at 5AM. A/C was window units. Kitchen was nicely stocked but lacked cooking oil, which is really strange because you had everything you needed EXCEPT that. Check in occurs at a different location (you'll get an email about it). Check out was extremely easy - simply text them to check out. Biggest cons: -No central A/C (window units are noisy) -Faux window shutters that don't block out noise

Simply stated, the Wailea Elua Village is paradise. It is one of the most relaxing and enjoyable…read morevacations we have ever had in Hawaii. The condos are all individually owned and rented through a single agency/organization - but the 4 different rooms we had in our family were all great. We had one place (a two bedroom/2 bath) right on the grass field overlooking the water. It was heavenly to wake up in the morning and sit on the lanai listening to the birds and waves. Every evening we would gather en-mass on the lanai and have drinks and watch the splendor that is the Hawaiian sunset. It was awesome! Aside from the really nice accommodations, the grounds around the condos are impeccable. The landscaping is park-like. The crews are always working and they are artists. Perhaps the best thing about the place is the fact that you have access to a full kitchen. Yes, it would be great if we could have indulged ourselves a bit more with drinks by the pool (there are two pools - one more oriented toward families with kids), but heck we made our drinks and took them with us. And the full kitchen meant we could keep the kids happy all the time with food and snacks. Add to the whole package the fact that the Wailea Shopping Center is just a short walk away (and there is an upper end market at the shopping center) and the Wailea Elua Village truly is paradise. Will we stay here again? Oh yeah!

This wonderful property is a great place to stay on Maui. The owners have taken excellent care of…read morethe homes and many are available on VRBO and other locations. We can recommend our favorite unit, 701! Our friends Randy and Julie have a beautiful unit with a fantastic view and it's right next to Ulua beach. There snorkel sites right here and a great beach to go to!

Take me down to the Paradise City Where the grass is green…read moreand my wife is pretty Oh, please don't please take me home.... Not sure why this place has low ratings. We were blessed to stay here, have a living area, kitchen, pool and BBQ available. Plenty of parking around as well. This place allowed us to rest up after a day out in the sun. It is located right next to Wailea Village Center and a short walk to The Shops. We enjoyed walks down to the beach, Shops, Coffee and ice cream.took advantage of the pool and grilled up some steaks. We loved having a kitchen to cook breakfast and dinner. The kids enjoyed eating their breakfast, watching Bluey and Wanka almost on rerun. You've never had chocolate like this... sorry. Overall a pleasant stay. Quiet at night, great location to see sunsets from your balcony. Mahalo

I'm shocked to see their overall rating of two stars! The village comprises numerous condos that…read morehouse both visitors and local residents. While our condo had a couple snags, there was a comfortable living room space, good-sized kitchen and small lanai. This two bedroom, two bathroom unit was a nice home away from home for my family's five night stay. When we checked into the main office, the staff greeted us with shell leis and a small cup of refreshing guava juice. Such a kind and welcoming gesture! We left with a map of the property and the code to our condo. When we entered, I was blown away with how spotless the place was and the variety in decor. BEDROOMS: One bedroom had a king size bed and the other one had a queen. Each one was attached to a bathroom and there were clear differences between them. One of the bathrooms had a door that opened to the tub (with showerhead) and toilet in the same little space. I didn't like the design of this one as it was too cramped. The other bathroom was much more open and had a standing shower without the tub. Both bedrooms had a TV, closet, dresser and air conditioning unit. KITCHEN: It was stocked well with all the dishes and cooking equipment that you could need, but they didn't have any oil nor salt & pepper. These are basics that should be provided as I wouldn't expect guests to buy these items for a relatively short stay. Additionally, we found out our dishwasher was broken after trying to use it. When we called the office, they said it would take two weeks to get someone to fix it, but they refunded us $200 so we really appreciated that. LIVING ROOM: The main area had a dining table with four chairs and comfortable seating in front of the main TV. We enjoyed relaxing in this room at night and watching something on Netflix (complimentary) before heading to bed. LANAI: My favorite part of the condo! There were two lounge chairs and a dining table. The dining table was a little too big for the space though, which made seating really tight. We had a lovely view of the garden and also got a glimpse of the ocean in the distance. It was such a serene spot to enjoy breakfast, and later catch the sunset. Other Notes: * They provided plenty of towels in each bathroom. * Beach chairs, beach towels and an insulated bag were available in one of the closets. * All around the condo, there were slats in the wall that you could twist open to let air in. A screen covering prevented larger bugs from flying in, but small flies made it through.

At first staff were kind and professional. Had a problem with toilet. Stephanie aranged to send…read moreplumber next day. (We had two more bathrooms) Plumber had to come back next day. Kinda hassle while on vacation. MAUI ASTON where we stayed had major problems. No water for day, Pool closed unexpectedly for 3 days. Condo was very dirty. After complaining to Maui Condo and car, Jeff Davis customer service sent me to manager of Aston. I was told "so what" JEFF told me to write a review on trip advisor. I did. Then the back lash came. Threatening to have me evicted for something they said I was herassing others. All this on my vacation. When I came home and called for a compinsation, I was told by Stephanie Hanson. "I was just reliving a bad vacation" Once they have your payment and Credit card they just don't care. Bad Bad Customer Service. Christine

Recently, I used AirBnb to book a condo in Maui through Maui Condo and Car. The booking was in Unit…read moreC-505 at the Kihei Akahi condo complex. From start to finish this was an amazing stay. The condo complex was well maintained, quiet, and very considerate of their guests and residents. The condo itself was spectacular. It was a lovely unit with a killer sunset view from the Lanai, ample space, and had everything in it that you could ask for to enjoy your stay (from utilities to beach gear.) In general, the location of the condo was right where you need to be for relaxation and if you need to get out, the drives weren't too shabby. After a long day driving the Road to Hana or hiking up to the summit at Haleakala, the condo was a great place to return to and call "home." From the time to booking to asking questions during my stay, I communicated via the AirBnb app with Jeff from MC&C and found him to be really easy to work with and reasonable regarding trip planning. I loved my experience and am looking forward to booking with them again if I make it back out to Maui.

Unit 18C is extremely noisy - do not book it…read more It is located right next to a busy road, with only a small strip of bushes separating it from traffic, which feels unsafe for children. The traffic noise is constant, so it's impossible to relax on the balcony. The map location is incorrect -- the unit is right next to the road. Also, behind the wall next to the bed there is an electrical panel, and you can hear a continuous knocking/ticking sound (every second), like someone tapping on the wall. Sleeping is very difficult. We asked management to move us to another unit and even offered to pay extra, because their website showed other units available. They refused and told us to buy earplugs and cover our ears. If you are looking for a quiet vacation, avoid Unit 18C.

Stayed in 31D and it was gorgeous!! Will definitely be back. Super clean and spacious. The grounds…read moreare nicely maintained and the green space is perfect to watch the sunset