1. Kamaole Sands Resort

0

Kihei, HI

Cancel

Open app

Search

Kamaole Sands Resort

3.0 (56 reviews)

Kamaole Sands Resort Photos

More like Kamaole Sands Resort

Recommended Reviews - Kamaole Sands Resort

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Michael K.

The units are privately owned, and do vary. Some are run down, and some are beautiful. So, we booked #6-204 for three weeks this past February through the Castle management website, where you can pick your actual unit from photos. Rental rates do vary widely, depending on the unit and season. We paid about $340 a night, inc. all the fees and the 10% Hawaii hotel tax (high season). The standard cleaning fee did include a thorough maid visit once mid-way through our stay. With a full-size washer and dryer in the apartment, vacuum cleaner, etc., it was easy to keep the place tidy as we would at home. The AC, in both the bedroom and living room, worked fine, but we did not use it since the place has a floor-through design with screened windows on both ends, ceiling fans in every room, and Kihea is generally pretty breezy. We had a king-sized bed with plenty of extra pillows, two full baths with lots of towels, cable HDTV's in the bedroom and the living room, room safe, a spacious, partial-ocean view lanai with a table and four chairs, plus beach chairs, beach umbrella, foam cooler with ice packs, and beach towels, all of which we left in the car as we traveled around the island. The kitchen was adequate, with a full-sized fridge with icemaker, dishwasher, garbage disposal, stove, microwave, coffee maker, toaster, bar blender, rice cooker, etc. The tableware and flatware is basic, so you should bring your own personal kitchen knives if you plan to do any serious food prep. The gardens are beautiful, and the grounds immaculate. We had a big mango tree right outside our door. The heated swimming pool was never crowded, nor were the two jacuzzi spas. There's a well-equipped, air-conditioned workout room, snack bar, vending machines, and full-time concierge. Our assigned parking space was just a few steps from the building. The other guests were considerate during quiet time (10PM-8AM). We slept with our bedroom windows open every night and were never disturbed. We have stayed in a number of different condos on Maui over the years, but we return to the Kamole Sands.

Janet I.

We stayed at this condo building 8 unit 204. The unit had decent enough living room furniture, patio furniture. It's a one bedroom unit with 2 bathrooms it's suppose to sleep 4 people not sure where though. There is no sleeper sofa in the living room. The bed was too soft for me. The bathroom counters and kitchen were redone in granite, but it seriously needs more remodeling. It was nice to have a washer and dryer even though it was too dated. The AC unit was old really loud and rattled but it worked. We were delighted because of the high humidity. The overhead fan itself was insufficient to keep us cool at night. The dishes, cooking utensils, glasses were of cheap quality, well I guess because it's a rental. There was a keurig coffee maker, but the filter had some small holes in it so I put some tissue in the bottom before adding the coffee grinds. The location on the other hand was convenient for us across from the beach easily accessible to the rest of the island. The grounds are very nicely kept up.

Shower rust and mold
Brigitte L.

It didn't give the option of no stars. I was mortified with us place . We stayed one night only because we got in late and was too late to go anywhere else . We didn't unpack or even change clothes . The dirt , mold in shower , trash under the foldout which they considered out 2nd queen bed . The mattress was thin and worn , dirty and full of hair . The sheet was too small and didn't cover . Drapes had stains that resembled a murder scene . Bugs crawling in the coffee maker . Our parking space had an old broken down flat tire car sitting in it . Had to park elsewhere and walk . It was out worst nightmare . You must cross a busy street and large park filled with homeless , drunk, drug addicts hanging around . The beach was only rock . We immediately left the following morning and had to fight with Costco travel but eventually got a refund . We drove to the other side of the island and were lucky to find a beautiful place . Don't stay at this nightmare of a place and don't stay in Keihi . It's dangerous and a slum .

Karlee C.

For a one bedroom room, this was fantastic. We chose this place for the added amenities of the pool/hot tub, but it wasn't specified on the website that only 4 people are able to be in the hot tub at a time over the two hot tubs. Out of the 110 units that can have at least 4 people comfortably, there can be up to 440 guests. If you're looking for a place to unwind at the end of the day, this isn't the place for you as your aren't guaranteed a spot to unwind. I would like to add, that each party of 2 is able to stay in the hot tub for up to 2 hours. Shower had hair and smears up top, so it wasn't cleaned from the people before. Baseboards had mold.

Kamaole Sands pool open til 10
Yvette B.

This place was absolutely perfect for our needs. Me and one of my best friend's stayed here for a week and felt right at home. We had a huge one bedroom, two bath condo overlooking the pool and a partial ocean and mountain view. The condo was fully loaded with furnishings, great island decor and appliances like home including a washer and dryer. There were many added perks as well out on the lanai (patio) such as boogie boards, beach chairs, beach umbrellas and coolers for our convenience while vacationing. We encountered friendly staff throughout the whole facility and had no issues during our stay. The location is absolutely perfectly placed within minutes of the greatest snorkeling spot on the island, Ahihi Bay. Not to mention the multitude of diverse beaches along the way to the bay. Kamaole Sands is a perfect vacation spot and I will definitely revisit and book here again. Yvette Leilani Brownstone Ventura, CA

Kamaole 3 Beach  - Across the street. Swim with turtles

See all

2 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 2

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 8
Thanks 0
Love this 5
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 4
Thanks 0
Love this 5
Oh no 0

15 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

19 years ago

Helpful 1
Thanks 0
Love this 5
Oh no 0
Photo of Sabrina R.
90
103
19

17 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Anna P.
13
32
10

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Amber N.
65
109
40

16 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Lauren A.
221
44
0

16 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of Lee P.
14
3
1

14 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Tiger F.
3
320
57

12 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

17 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

18 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0
Photo of Cares M.
561
28
40

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Kamaole Sands Resort

Review Highlights - Kamaole Sands Resort

“You come to Maui to enjoy Maui but your room makes it so easy and comfy to go back to and want to stay all day.”

Mentioned in 14 reviews

Read more highlights

Verify this business for free

People searched for Resorts 839 times last month within 15 miles of this business.

Verify this business

Four Seasons Resort Maui at Wailea - The most beautifully appointed room

Four Seasons Resort Maui at Wailea

4.4(672 reviews)
2.3 mi

Heaven on earth! The view is fantastic. The service is amazing. It is so much fun to be in the…read morelobby bar at sunset and to watch the entertainment. Seeing the hula dancer and listening to live Hawaiian music is a sweet bonus. Last weekend, there were two weddings here and the property looked beautiful at sunset as the brides were showered with love. And everyone was so happy. A very nice thing about staying here is the beautiful sunset view and the really nice pool and hot tubs. Last time we stayed, we splurged and got club room access, and that was a nice treat. Even though it's expensive, looking back, I don't think about the expense. I think about the experience. The experience is phenomenal!

Overall we had a lovely stay at the Four Seasons and would for sure go back. The service was top…read morenotch, the food tasty and all the amenities, especially for families were great. In the spirit of improvement, I wanted to share that concierge left much to be desired. While they were all very nice I found them disorganized, slow to respond and just not the quality or efficiency I would expect from a Four Seasons. I emailed over a week before our trip asking for dining recs, activities and car rentals and at first didn't hear back for a couple of days. I then called to follow up and got a response but information was provided piecemeal. I had to talk to 3 different people in order to get most of my questions answered (but not all). I had to repeat myself often in emails and do duplicate work to get things booked. Getting everything squared away though (activities, and dining reservations etc.) took hours of emailing, phone call chats and in my opinion should have been more streamlined. Of the folks I spoke to, I found Melissa the most helpful and wished more of the people I spoke to were as helpful as her. Eventually I had to resort to just booking dining reservations myself - no big deal but I feel like part of the value proposition of a FS is that they do all of these things for you. When I spoke with the third person to ask for dining recs all her top ones were the hotel restaurants which is fine but I'm calling because I want to go beyond the hotel walls. The restaurants at the hotel also were fine but not the very best. After a few emails to the concierge I received the dining guide and info on things to do with the kids when this would have been helpful to receive from the beginning. I know that part of the challenge is the revolving door nature of a concierge at some hotels, with different people working each day and having to re-read past email threads etc. but I'm sure there's a solution for this.

Photos
Four Seasons Resort Maui at Wailea - From stairs toward pool and beach.

From stairs toward pool and beach.

Four Seasons Resort Maui at Wailea - Dirty Martini - Lobby Lounge

Dirty Martini - Lobby Lounge

Four Seasons Resort Maui at Wailea - View from Duo

See all

View from Duo

Fairmont Kea Lani - 10/23/26 FYI.

Fairmont Kea Lani

4.4(714 reviews)
2.6 mi

Hopefully more pictures to follow soon, once I figure out how to retrieve them from our last stay…read more Quality/Quantity - Rooms are nicer and larger here (all rooms are suites or villias) than the Ritz in Maui, but overall the Ritz had better service! But the service here was also good, especially the lady that gave us the property tour. Our best and favorite activity was the canoe experience (complimentary, tip please). Turtles would swim up to our canoe, you are not allowed to touch them. Reservations a must, $65 "no show" fee. We have also eaten in ALL of their restaurants and bars, lol. Including their market and cafe... This was only a 2 week stay. Ambiance - A large resort with their own beach with umbrella service. I love the lobby and all the open air spaces. Events and activities; see their website. Spa, 3 pools, water slide, 24 hour gym, dry cleaning, laundry service, courtesy car (please tip), etc. Not sure if wifi is included any more...? You might have to join the loyalty program. Valet parking - $59 a night. Parking changed, from free open parking to paid parking. I see that you are building a kiosk to let cars in and out of your lot. A small pet friendly $40 a day fee. Service - Good. Price - Expensive. But that is the cost for quality & service. $59 daily resort fee. Owner Comment - Congrats on all your success since 1886 and 2001 as Fairmont Hotels & Resorts. I did not know you were a Canadian company. Again, another positive thing about Yelp as I really enjoy learning. 1886 - As Canadian Pacific Hotels. 2001 - As Fairmont Hotels & Resorts.

Beautiful Resort, Wonderful Suites and Exceptional Sushi, but Some Shortcomings…read more We stayed at the Fairmont Kea Lani after spending four nights at the Ritz-Carlton Kapalua, so we had a pretty good opportunity to compare two of Maui's luxury resorts. First, the positives. Our suite was wonderful! Spacious, modern, beautifully appointed, and exceptionally clean, with a separate living room and bedroom. Frankly, the accommodations felt considerably more modern and comfortable than the somewhat dated rooms at the Ritz-Carlton. The fitness center was absolutely spectacular, even better than the excellent gym at the Ritz. The adults-only pool staff were also very friendly. A huge shout-out to Pilina! We enjoyed sushi at the bar twice, and it was absolutely divine--better than what we had at a nearby restaurant supposedly specializing in premium sushi. The staff were equally delightful. Special thanks to the wonderful woman who served us Tuesday evening around 5 p.m. near the open window at the back of the bar, and to John, who took care of us Wednesday. Both were exceptionally warm and welcoming. Kudos to the sushi chef as well! Another refreshing surprise was the complimentary self-parking, just a short walk from the hotel. Compared with the mandatory $65-per-night valet parking at the Ritz-Carlton, this was a welcome change. Now, a few disappointments. We stayed in Room 342, directly above the restaurant. Unfortunately, around 5 a.m., we could hear staff setting up and talking loudly, with the noise echoing into our suite. Not exactly the peaceful morning you'd expect at a luxury resort. The front desk staff were average to good, but the concierge staff came across as rather snooty and unnecessarily pretentious. That attitude seemed completely out of place at an otherwise welcoming resort. The television technology was also surprisingly outdated. No convenient QR-code connection or straightforward way to stream Netflix, and we received conflicting explanations about why things weren't working. And the coffee at the resort market? Absolutely awful, especially at $8-$9 a cup! Even the complimentary coffee in our room was better. Finally, the cabanas at approximately $500 per day seemed excessively expensive and difficult to justify. Overall, the Fairmont Kea Lani is a beautiful resort with excellent accommodations and some genuinely outstanding employees. Pilina was a particular highlight, both for the exceptional sushi and wonderful service. There are definitely areas that need improvement, particularly the early-morning noise and consistency of guest services. But despite those shortcomings, we enjoyed our stay and found plenty to appreciate about the Fairmont.

Photos
Fairmont Kea Lani - Romantic stroll looking out over Polo Beach

Romantic stroll looking out over Polo Beach

Fairmont Kea Lani - Suite 108 living area

Suite 108 living area

Fairmont Kea Lani - Book a luxurious oceanfront massage within our Ocean Spa Cabana

See all

Book a luxurious oceanfront massage within our Ocean Spa Cabana

Andaz Maui at Wailea Resort By Hyatt - 2-Queen Garden  |  Larger Shower  |  4.18.25

Andaz Maui at Wailea Resort By Hyatt

4.2(768 reviews)
1.4 mi
•$$$$

An absolutely beautiful hotel with every amenity possible. The rooms are spacious with a…read morecomfortable bed, luxurious bathroom and great balcony for enjoying the view. With so many pools to choose from and perfect beach access, it was the perfect atmosphere of relaxation! We came to celebrate our honeymoon and had such a wonderful experience. Every individual we interacted with was kind, respectful, friendly and attentive. Earl was THE BEST cabana host. The gentleman who checked us in for our arrival was so kind and took a note of our honeymoon so we had a surprise waiting for us! The valet were fast to respond when we arrived or left for another adventure. Andaz is an absolute treat and well worth visiting for a luxury trip to remember!

We had an overall wonderful time at the Andaz this year. We love the little Andaz Maui Onesie for…read moreour unborn child and the whale with the Andaz Maui hat. We would like to give a shoutout to team members that made our time at the Andaz exceptional: Aaron - breakfast Ka'ana Kitchen Kenji - breakfast Ka'ana Kitchen Chef Rhod - breakfast Ka' ana Kitchen Jeremy - Valet Chase - Lehua Lounge Our child has significant food allergies and the team was accommodating and helpful throughout our stay. Chef Rhod went above and beyond to prep food for Oliver(1.5yo) and we had full confidence in the team and their care with Oliver's allergies. We were upgraded to a Partial Ocean view room. It was standard and met expectations from photos we viewed before the trip. Engineer had to come to help fix some issues with the shower door and two of the sliding door were installing upside down and backward but these issues didn't affect our stay. The room was clean, comfortable and surprisingly quiet for a room located next to the elevator. Check in was a breeze and the valet team were both prompt and friendly. You receive a welcome drink and a lei ( flower for females and kuki nut for males). Amenities were the same as our previous stay. They have activities throughout the day for guests which is nice for families and young kids. Our child loved being by the pool and we spent most of our time there. The beach front access and setups are a huge plus for this property. You can snorkel right off of the beach and see fish and sea turtles. Overall, we had another great experience at the Andaz Maui and will return again in the future.

Photos
Andaz Maui at Wailea Resort By Hyatt - 2-Queen Garden  |  Shower Window  |  4.18.25

2-Queen Garden | Shower Window | 4.18.25

Andaz Maui at Wailea Resort By Hyatt - Guest Room

Guest Room

Andaz Maui at Wailea Resort By Hyatt - Board Walk Beach View

See all

Board Walk Beach View

Grand Wailea, A Waldorf Astoria Resort - Exterior

Grand Wailea, A Waldorf Astoria Resort

3.5(1.7k reviews)
2.0 mi
•$$$

Do you love sunsets?…read more This is such a beautiful spot to watch the sunset. So tranquil walking along the beach with the waves crashing along the sea. The hotel is also a great place for a conference. Make sure not to miss the conference hotel rate. It may discounted quite a bit. .

3 Star hotel masquerading as a luxury resort. Biggest complaint: sand paper masquerading as toilet…read morepaper. Upkeep is terrible. Wall sconces buzzing and/or not working. Paint needs a redo. Hallways to rooms floored in Mexican tile. TVs don't have streaming or casting. Dirty balconies. Grout everywhere is gross, including in the adult pool where it looks like it hasn't been emptied and cleaned for years. Water elevator hasn't been working for months, according to the employees. And the expense! $32 hot dog, $36 hamburger. $65 breakfast buffet for a basic Hilton breakfast buffet. No loungers on the sand without cost ($75). $125 wagyu steak that's chewy and needs salt. We had a salad at the central bar with so much dressing it was swimming. Nobu is misplaced in this location. Women's bathrooms smell terrible with no ventilation. Not enough shaded lounge chairs at the adult pool. They charge for even mediocre covered day beds. Pools could be slightly heated, but aren't. The view and location are pretty amazing. Property is huge and gardens seem well kept. Would I come back? Hell no.

Photos
Grand Wailea, A Waldorf Astoria Resort - Exterior

Exterior

Grand Wailea, A Waldorf Astoria Resort - Guest room bath

Guest room bath

Grand Wailea, A Waldorf Astoria Resort - Guest room

See all

Guest room

Hilton Grand Vacations Club Maui Bay Villas - Sign out front on Kiehi Road

Hilton Grand Vacations Club Maui Bay Villas

3.9(65 reviews)
3.9 mi

Overall we had a great experience! If you like a more quiet area, this is for you. We enjoy a more…read moreactive area, so we enjoy Hilton Kaanapali Beach Club more. You have to have a car here to get around, not so in Kaanapali. We enjoy walking around and walking the beaches. You have to drive everywhere to do that here. We have been coming to Maui for over 40 years and enjoy relaxing, going to old and new restaurants and walking the beaches and boardwalks. First time staying here, we won't come again! Pros: Beautiful rooms with very few inconveniences. List in cons! Beautiful pool area and landscaping. Also a few cons! Downtown Kīhei and Wailea not too far my car and more beaches and restaurants to go to. Favorite restaurants: Isana, you can walk to. Beach club, nice staff, good drinks, and great coconut shrimp. Threes, in town, great staff (ask for Josh) and food. Nalu, great for breakfast, lunch or dinner. 30 min walk or short drive. Great happy hour, ahi tacos the best. Monkey pod, but I like the one in Kaanapali best, better views. Salesman Dan Hunter was respectful and informative for our update, not pushy! Beaches nearby: Polo beach, great boardwalk along resorts in Wailea. Keālia Pond National Wildlife Refuge, you can walk the wooden bridge and then the beach. You can walk the beach all along Kīhei, even across the street, it just isn't easy in some areas. Cons: Need a car! The adult pool at the resort was cloudy and dirty from the pigeon's. Never saw them cleaning the pool until we complained the third day. Then they tried to clean it better l, especially after our review and we complained again. They need to do something about the pigeons before it gets better. The other pools were pristine. You rarely see a pool attendant, no help moving chairs or umbrellas. Only the adult pool area have nice comfortable covers, about 25, the rest are very uncomfortable. Wore down crappy cabanas with dirty covers, no TV's working or refrigerators, not that I would use them, but if you have them they should be in working order. Complained to Chanel, day manager who didn't seemed too concerned. She did come down and looked but no feedback expect pool service did seem to improve, just not resolved. The grab and go is really just a small fast food restaurant, no food only drinks. Are room was great except for dirty floors from something they put on them (photo with stain from wet foot). Moldy shower walls (photo). Cabinet in front of sink has a handle I hit my head on each time I wash dishes. Washer very loud!

We stayed at Hilton Grand Vacations Bay Villas in Kihei and had a wonderful overall experience. I'm…read moregiving the property five stars, especially because of the exceptional staff and how accommodating they were when Storm Lala hit at the end of our stay. A special thank you to Shermila, the front desk manager. When the storm affected our plans, she was incredibly friendly, helpful, and able to accommodate us for an additional night in the same room. During what could have been a stressful situation, she made everything much easier for us. We really appreciated her kindness and professionalism. Pros: The staff throughout the property were very friendly and welcoming. The resort did not feel overcrowded, which made for a relaxing stay. Our room was modern, spacious, and comfortable, with a full-size kitchen that was great to have. There are a few areas that could use improvement. Housekeeping could benefit from additional training and attention to detail, as the room cleaning was not as thorough as we would have expected. The patio furniture also appeared as though it had not been cleaned in a very long time, possibly since the property opened. Unfortunately, it was dirty enough that we did not feel comfortable sitting outside and enjoying the patio. Another disappointment was the food situation. The website indicates there is a kitchen on site, but there are actually no restaurants at the property, including by the pool, and there is no real breakfast option. There is a bar across the street with limited hours that serves bar food, as well as a grab-and-go area. We received a coupon for the grab-and-go, but the options with the coupon were extremely limited. We were only able to order a premade McMuffin-style breakfast sandwich, while the other items were not eligible with the coupon. Despite these areas for improvement, we are still giving our stay five stars because of the friendly staff and, most importantly, the way Shermila and the front desk team took care of us during a difficult situation with the storm. That level of service made a lasting impression and was very much appreciated.

Photos
Hilton Grand Vacations Club Maui Bay Villas - Upstairs pool area

Upstairs pool area

Hilton Grand Vacations Club Maui Bay Villas - Cabanas

Cabanas

Hilton Grand Vacations Club Maui Bay Villas - Sitting near lobby

See all

Sitting near lobby

The Hale Pau Hana

The Hale Pau Hana

4.3(72 reviews)
0.4 mi

Have been lucky enough to stay at Hale Pau Hana 5 times. Donna Bender Maui Calls helped us find and…read morebook our stay. Great helpful friendly staff, lovely grounds, incredible views, choose the exact unit you want to rent, family friendly yet quiet enough for seniors/couples. Best part is being able to walk out back to everything - restaurants, grocery store, shops, liquor store, etc. HPH is a gem.

If it wasn't for the staff I would give it 5 stars. The location is 5 stars. The room and the…read moreview was 5 stars. However the staff? 1 star. Specifically the facilities staff. My son and I were still in the pool on July 6th or 7th at ~8:20pm. I wasn't paying attention to the time. We were on vacation having a good time. Well I later realized the pool closes at 8pm and I genuinely hadn't noticed the posted sign. An employee (an elderly haole man) came outside and yelled "GET OUT OF THE POOL!!" to which I immediately replied, "OK I'm sorry sir, we are getting out, my apologies I wasn't aware of the time" and we IMMEDIATELY started leaving the pool. Despite that, he continued yelling "GET OUT OF THE POOL!!" I am not kidding he yelled at the top of his lungs at least 5x more times. To the point that I responded that we were already getting out and had apologized, and that repeating it was unnecessary. His response was, "Well, you guys don't know how to read the sign, so you clearly need to be told several times." Wow. I completely understand the pool has posted hours and have no issue being asked to leave once I realized it was closed. That part was my mistake. What was disappointing was the way my 11 year old son and I were treated after we immediately complied. There was no reason to repeatedly yell at us or make disrespectful comments. Guests deserve to be treated with courtesy, even when they've made an honest mistake. I hope management addresses how guests are spoken to, because this interaction left a very negative impression. As a suggestion, it might help to automatically turn the pool lights off (if this happened we would have left immediately) and/or disable the gate keypad when the pool closes. We honestly didn't realize the posted hours and those changes would make it much more obvious that the pool was closed while also preventing situations like this. Because of this my family and I will never stay here again. There are plenty of other options just as good or better on Maui. TLDR: The pool closes at 8pm! If in the pool after be prepared to get yelled at by the staff repeatedly with disrespectful comments made to you and your children.

Photos
The Hale Pau Hana
The Hale Pau Hana
The Hale Pau Hana

See all

Maui Sugar Beach Condos - Day one telling the owner about Internet problem, he said the islands too beautiful to worry about these things-

Maui Sugar Beach Condos

3.7(78 reviews)
5.2 mi
•$$

i've been going since small child. It has the best ocean front views bar none. This time, I made…read moresure to get a PH/1 Bedroom and read all the reviews on all the sites. Open door/all you hear is waves, about 10 feet from beach. Do your research on the rooms, though, they all are owned by different owners. My was impeccably clean, had two huge smart tvs and kitchen had everythig you could want. So, view, condo, cleanliness and it was all under $300. a night.

So sad-YELP remove this--claiming it didn't portray my stay, it most certainly did-- Unit…read more#115!--Disappointed! We have been coming here for years and took a break for a few. We came back Oct 1st 2025- and was so disappointed to see how this place has gone down. There was no wi-fi available for this room. Had to go on deck since no service in room. poorly managed, amenities are not accurately depicted in the pictures posted online. Condo does not address repairs -AC filter was filthy and the AC would not cool until the filter was removed. None of my concerns were ever addressed after many text messages and calls. I spent my time calling and text messaging OWNER. Upon entering the room, we were immediately confronted with the following unsanitary and unacceptable conditions:-Heavy dust accumulation on multiple surfaces, indicating a lack of routine cleaning-What we didn't know the unit smelled musty/moldy, None of this shows on pictures. This is not the first negative review of this complex. They date back to 2012. This is an ongoing issue and all they care about is renting regardless of the condition of the units.

Photos
Maui Sugar Beach Condos
Maui Sugar Beach Condos - Balcony

Balcony

Maui Sugar Beach Condos - Maui

See all

Maui

Kamaole Sands Resort - resorts - Updated October 2026

Loading...
Loading...
Loading...