Here's the good part about this place: We loved the view and access to the beach. The people who…read morework here are very friendly and helpful. The unit was nice. We really liked it. Now the bad: There are a group of people (we found out later that they own units here) who are not nice. They hang out at the pool daily, sit on the steps and talk very loudly. Then they complain to the workers if you play music near them. Our music was not loud at all and even the worker told us so and he felt bad. The workers say they play music by the pool too and it's only this group of owners who complain a lot. Oh and they give you dirty looks too. I usually love hanging out with older people but some of these people/ owners are just crabby & unhappy people. Hope that helps. Good luck if you decide to stay.

We booked our stay at The Whaler through Costco. The units they offer are managed by Aston. We…read morebooked a Premium Ocean View Studio and receive unit 915 in Tower 1. The unit was pretty well appointed but the owners must be quite tall. The toilet is really high and my feet dangled several inches off the floor while using it. The jetted tub was hard to get into and the bed was rather high too. If you are petite like me and get this unit, you will have to contact Aston to get a change, the front desk can't help you. Maybe we should have done that, but we arrived after Aston was closed for they day and once unpacked we didn't want to move the next day. Our unit did not have many electrical outlets and no USB ports. Luckily we brought along an extension cord and USB power adapters. The unit was equipped with standard plates, glasses, utensils, blender, toaster, coffee maker, stove, microwave, refrigerator with ice dispenser, and dishwasher. Kleenex, paper towels, dish soap, dishwasher soap, one package of laundry soap and plenty of bathroom towels. The grounds are well maintained, gardeners were trimming and sweeping most of the day. The lobby has hot coffee urns in the morning and delicious pineapple iced tea in the afternoons. The location is fantastic, steps away from the beach, next door to Whalers Village for shopping, right along the beach walk. We didn't use the pool but sat by it once chairs became available in the late afternoon (there were lots of chairs but even more chair hogs.) My husband did use the hot tub and reported it was quite hot. The pool area has coffee in the mornings and iced tea in the afternoons. I used the fitness center a couple of times. There were dumbbells of many weights and other great strength training equipment. There were also treadmills, ellipticals, and exercise bicycles. Water and towels were provided. Overall, we feel we made a great choice in booking The Whaler.

Have been lucky enough to stay at Hale Pau Hana 5 times. Donna Bender Maui Calls helped us find and…read morebook our stay. Great helpful friendly staff, lovely grounds, incredible views, choose the exact unit you want to rent, family friendly yet quiet enough for seniors/couples. Best part is being able to walk out back to everything - restaurants, grocery store, shops, liquor store, etc. HPH is a gem.

If it wasn't for the staff I would give it 5 stars. The location is 5 stars. The room and the…read moreview was 5 stars. However the staff? 1 star. Specifically the facilities staff. My son and I were still in the pool on July 6th or 7th at ~8:20pm. I wasn't paying attention to the time. We were on vacation having a good time. Well I later realized the pool closes at 8pm and I genuinely hadn't noticed the posted sign. An employee (an elderly haole man) came outside and yelled "GET OUT OF THE POOL!!" to which I immediately replied, "OK I'm sorry sir, we are getting out, my apologies I wasn't aware of the time" and we IMMEDIATELY started leaving the pool. Despite that, he continued yelling "GET OUT OF THE POOL!!" I am not kidding he yelled at the top of his lungs at least 5x more times. To the point that I responded that we were already getting out and had apologized, and that repeating it was unnecessary. His response was, "Well, you guys don't know how to read the sign, so you clearly need to be told several times." Wow. I completely understand the pool has posted hours and have no issue being asked to leave once I realized it was closed. That part was my mistake. What was disappointing was the way my 11 year old son and I were treated after we immediately complied. There was no reason to repeatedly yell at us or make disrespectful comments. Guests deserve to be treated with courtesy, even when they've made an honest mistake. I hope management addresses how guests are spoken to, because this interaction left a very negative impression. As a suggestion, it might help to automatically turn the pool lights off (if this happened we would have left immediately) and/or disable the gate keypad when the pool closes. We honestly didn't realize the posted hours and those changes would make it much more obvious that the pool was closed while also preventing situations like this. Because of this my family and I will never stay here again. There are plenty of other options just as good or better on Maui. TLDR: The pool closes at 8pm! If in the pool after be prepared to get yelled at by the staff repeatedly with disrespectful comments made to you and your children.

We rented out a one bedroom condo for the week. I'm so glad we did! We had amazing views. The room…read morewas fully stocked. We had everything we needed for cooking. The place was very clean. They even gave us a few snacks such as chips and water. They also supplied body wash, shampoo and conditioner. My only thing was that I wished the outside pool was bigger. Not that I came there to hang out in the pool. So thats pretty minor. I loved our unit. We were facing the water. I would definitely stay here again if it's available during my booking process in Maui. They offer free parking. Also lots of nearby eateries. So Aloha to you & yours.

I have been coming here since 1972 and always stay on the 7th floor. Whale and Green Sea Turtle…read morewatching is great from here. There is always activity to see from this view. The rooms are always clean and well stocked with whatever you would need for a trip to the beach. A short walk South on the beach and you end up in Duke's, a great restaurant right off the beach. The lanai is beyond compare as it is about 10 feet back from the surf pounding on the rocks directly below. I love beach hotels and this is by far the best location. They are wonderful people and hope you will give them your support.

always a pleasure staying here friendly staff clean rooms…read moreawesome vibe convenience shops near by restaurant at the hotel very comfortable and relaxing

The staff were friendly and helpful at check-in and check-out. The central part of the property…read moreadjacent to the lobby and pool appeared quite nice and well maintained. A nice feature is the ability to walk through pool area onto the narrow beach. The hotel is near the harbor, so the quality of the water is uncertain. The primary reason for the three star rating is the poor maintenance of the annex building where our room was. The exterior of the annex clearly needs improvement. Our room had lots chipped paint and wood finishes. The bathroom door was missing some of its painted veneer. The bathroom had been repainted but there were paint splashes on the mirror wood trim. The bathroom ventilation did not work. The curved shower curtain rod over the tub was loose on the wall and bending slightly toward the floor, as if someone had tried to do chin ups on it. The end of the shower curtain kept sliding down the curved curtain rod and away from the wall, which made it impossible to not get water on the floor. The air conditioner cycled on and off in a very annoying fashion. The compressor came on and ramped up to speed and the fan would blow for 30 to 60 seconds and then it shut down only to repeat the process in another five minutes or so. We probably should have set the fan to a continuous setting, but it honestly didn't occur to us. There was no daily maid service during our 2-night stay unless we requested it. All in all, our stay was fine, but not great.

We stayed here for 4 days while we were in Maui. We were at the Grand Wailea prior to this. This…read moreis a great resort. Each unit is owned separately and managed by various management companies. Our unit had parking included and we were in a 3 bedroom, 3 bath just steps from the Kihei beach. This is the best value overall. The apartment had a kitchen with a full size fridge and. washer dryer in unit. This was about half the cost of the Grand Wailea. You will have to shop around as various units have different prices. We were steps from local eating establishments, like Coconuts, a Thai restaurant and lots of beaches in the area. We shopped at Foodland and did some surfing just down the steeet on Kihei. I highly recommend the Maui Banyan. The beaches in Maui are incredible but, possibly more picturesque at the Grand Wailea.

Stayed here for our anniversary and for our first trip to Hawaii. I got the room off Costco for…read morecheap, and I wasn't sure what to expect, but for the price I was pleasantly surprised. The room was not perfect, but the location was great, depending on what you want to do. Also you don't have to pay for parking, although you do have to pay for a resort/cleaning fee even though there isn't daily housekeeping (boo!) The grounds are very nice and this hotel was walkable to a lot of places if you don't want to take your car out. We could very easily walk to the beach across the street, which actually has some nice snorkeling. We even saw a couple sea turtles! But if you don't feel like swimming, the beach is also just good for a beautiful sunset view, on the off chance you don't get a room that faces the sun. The room itself was fine. There was a fridge, microwave, and a sink, so we were able to save leftovers and do some small grocery shopping. If you don't care about being close to the beach, and would rather be closer to "town", this hotel's location might not be the best. But we drove into town a few of the days we were there and it was fine.

Cool condo and only a very short walk across the street to the beach, which was super awesome to be…read moreable to go there so quickly and easily after dinner or in the mornings every day. Our unit only had an AC in the living room and just fans for the bedroom and a couple small nightstand cooling fans. We opted to stay in the living room with the pullout bed, which was nice and Chris with the AC as the bedroom was a little bit too warm for our liking. Can't complain the day was awesome. We had designated parking and there was a designated pool that we could use if we wanted to and lots of space to walk around on the grass. Couldn't really ask for more and would probably stay here again. The next time we go to Maui. Our unit did have a messed up dryer so we couldn't dry our clothes using it and had to hang them all and also quite a bit of ants but nothing too concerning overall.

Booked 8 nights, wheelchair accessible, 3 adults. Unit D12. I took photos to show the filthy…read morecondition of floors, shower, cabinets. The Teflon cookware wad heavily marred . There was sand and hair in the shower, which was not wheelchair or walker accessible. After a 5.5 hr flight, we didn't want to be displaced due to a complaint so I cleaned to the best of my ability. There was no place to hang clothing. When we did notify Vacasa, they said they would give me back the $270 cleaning fee I paid. Vacasa misrepresents the properties, and in my opinion, this was a health risk and consumer fraud case. I will report and provide photos. Bedroom closets were stuffed with miscellaneous items, vacuum, boxes, no room to hang clothing.​

This is probably the cheapest hotel in the area, roughly about $400-$500 per night. It was likely…read morerecently renovated because the decor was modern and everything looks new. We had the standard room which was spacious enough for suitcases and they also had a lanai for us to get some fresh air. Bathroom was clean. Water pressure was strong. There's a couch which was perfect for us to just chill and watch tv. They give all residents water bottles and there're water machines on each floor for us to refill. Breakfast is minimal. Some cold cuts, whole apples and oranges (not even cut up fruits). There are a few hot dishes. They charge $30 per adult and $15 per keiki. We went to Kihei town for something much better at a fraction of the price. Pool area is nice. Many chairs with umbrellas. The view of the infinity pool is superb especially on sunny days. Overall I think it's a good hotel but still feel too basic considering you are paying over $400 a night.

This hotel is really a 3.5 star hotel with 4 star pool. That being said we really did enjoy our…read morestay here; the property is very new, the pool was clean and even in the height of spring break it wasn't too busy or overcrowded like the resorts. If you still want to be close to the beach and everything in Wailea this is a great option without having to pay resort fees and deal with the overwhelm of crowds. The room pictures in other reviews are pretty accurate - the rooms are clean and I love how it's laminate wood floor and not carpet because house keeping mops the floors daily which is awesome since our kids kept tracking sand into the room. Also you get a 12.50 snack credit each day an could either get 2 free tickets for the Maui Ocean Center or 2 free AC Maui beach towels for free. We decided to take the two tickets which is at least a $120 value for 2 adults which is nice. On Wednesday / Fridays they also have live music which is nice. Overall we liked this hotel since I realize we just aren't ocean front resort people - it's just too busy and crazy for us. We loved how laid back this area was especially given how close and walkable it was to coffee shops, the mall, etc.

This property is hands down the most convenient in Kihei! The pool is pristine and Kam 3 beach is…read moreacross the street, also has a lifeguard stand! The resident manager Lisa Sue is absolutely the kindest and genuinely nice person. If you need anything she is on it. You can walk to a strip mall for food and groceries, Mooses and Freds is in walking distance as well! Very close to Wailea. Great value for your Maui vacation!

This is our third stay here and based on our first trip, that's why we keep coming back. Each unit…read morehas its own touch as their all privately owned, professionally managed. The real gem is that it's directly across the street from one of the best, in my opinion, in Kihei. If you can find availability, it's an awesome place to hang out in paradise.