I am very disappointed with the host's greed during a devastating time. My friend and I had this…read moreunit booked for several month. We were very excited for a vacation on Maui. Then, the Lahaina wildfires happened. The entire town burnt down and the death toll keeps climbing (currently at 106 fatalities. Was at around 20-30 at the time of my communication with the host). My trip was 3 weeks away from the time of the fire. My friend and I wanted to respect Maui during this grieving time, not use up the island's resources, and not pretend like we are in paradise vacationing while hundreds of people are homeless, jobless, and grieving loved ones. We explained to the host that we were not comfortable continuing with our vacation and would appreciate an exception to her cancellation policy and receive a full refund. At the time of the fire, we had just missed the full refund cancellation deadline by 8 days. The host declined and explained that the rest of the island is fine/open. After a few days, I tried again and kindly asked for an exception as the death toll climbed. She still declined. I decided to call Airbnb support and immediately upon hearing the word "Maui," the Airbnb support customer service agent gave me a full refund and confirmation was in my email within 2 minutes. No questions asked. Alaska Airlines also gave me a full flight refund exception against their non-refundable policy. This is what you do during a declared natural disaster. Holding people's money hostage during catastrophe does not reflect well on your character. I even told the host I would gladly still book her unit in the future if/when my friend and I replanned a Maui trip -- we will obviously not be doing that anymore. Greed is not a good look.

Clean comfy rooms that are budget friendly! The owner and staff were helpful when needed. You get…read morewhat you pay for so if you don't expect a place like the grand wailea and just need a safe space to rest your head this place is it!

Maui Getaway. The…read morelisting and photos are misleading. This property is not near the beach and is located in a town area behind a Chinese restaurant and the entrance itself feels confusing and sketchy when arriving for the first time. The check-in process was one of the worst I've experienced. I never properly received the reservation/access information and spent a long time trying to fiddle with the 8+ different lock boxes (because there isn't even an office to check in at) and brute force trying different codes before having to call management for help. Rather than resolving the issue professionally, management blamed Expedia and told me it was my responsibility to fix their communication problems. The property itself feels uncomfortable at night. You must pass through a locked security gate to access the rooms, and the lighting around the property is very poor. There are also roosters nearby that start crowing early in the morning. There are numerous warnings and hidden-feeling fees throughout the stay, including a possible $30 AC surcharge and threats of $100 checkout penalties if you fail to message management when leaving despite internet and mobile service in the area being unreliable (see attached) Most concerning was the behavior from management after I raised concerns about my stay. I received messages threatening authorities and pressuring me not to leave a negative review. The overall communication felt hostile and unprofessional. (See attached) There are far better places to stay in Maui for similar pricing. I would not book here again.

Although the pics look enticing for the price....I assure you, you DO NOT want to rent anything…read morefrom the Happy Valley Inn Ohana in Wailuku, Maui. The unit is in a terrible neighborhood. Finding the unit was difficult as it's not on the street as it's listed but rather a side street. Check in was awful with the wrong lockbox code. Waited 2 hours to get into room. Zero privacy. The place was dirty, smelled, and the linens were stiff. Worst bed I've ever slept in as it has springs sticking out of it. No hot water, a trickle for water pressure. Roaches everywhere and my car was broken into after parking it EXACTLY where they said to park (in front of the room). Do yourself a favor and avoid this place AT ALL COSTS!! Terrible! Worst vacation rental in Hawaii....BY FAR!

Unit 113 This review…read moregot two stars because you can't not give two stars in Maui, the natural beauty and the beach gets a minimum of two stars automatically in my opinion. However, our stay in this unit does not deserve more than that. When we got to the location on Friday night. We discovered that one of the two rolled up beds was broken, my sister emailed the person immediately and was told that it would take two weeks to replace it. There was no offer of providing a substitute or any other options, so now we were down a bed, and my nephew had to sleep on the floor. We discovered the following day that the Internet and the cable did not seem to be working, I emailed the owners again about the bed, and my disappointment with not getting a replacement when the unit advertised as sleeping eight and now we were completely down a bed, I also added the complaint about the Internet and the cable at this time. I never received a response back until the day we left... five days later. It turned out the Internet and the cable did work, the problem is that half of the outlets in the unit don't work, so it was an issue with the power not working and not the Internet. We were highly disappointed at the lack of response and follow through from the owners of this unit, we emailed about the bed immediately and the cable and Internet the following day, and did not receive a response for a week . The unit is old and outdated, there were wrappers from the previous guests on the floor and the cables and wires for the electronics were clumped together in a knot in a basket under the tv. The air conditioner is loud and often times left puddles in front of the door where it was located.

Has to be a three star, because it's Maui. #117. Accommodations were adequate. View was…read morebreathtaking. Furniture is filthy with crud and crumbs under the cushions. Broken down, sagging sofa and settee cushions. Dust and debris under the furniture, snack bar found under kitchen table. Fold out sofa mattress deplorable. Dirty drips down bathroom walls. Twin mattresses need replacing, sagging uncomfortable. Sore back every morning. Washer stinks of mildew.

Little gem in Lahaina!! First of all, this place is a must for shave ice! Honestly the best on…read morethe island? Second, they have the best assortment of beach necessities (snorkel gear, swimwear, rash guard, booties, sunblock, slippas, etc). Third, great assortment of clothing and nick nacks. Last, surf lessons are the best for private. My daughter took two private lessons for 2 hours each and now she is a bonafide surfer. She was able to get up over a dozen times. Mike the owner was her instructor and she just loved him. Support the locals and go here for your vacation stuff!

I love this place! They have high quality uv shirts for men and women. They have a lot of variety…read moreof snorkel gear and water shoes. I also love that they carry the sunscreen Ocean Potion. We have bought our water shoes from here as well and they have been lasting us for years!

This historic inn is peaceful and serene, tucked away in a quiet suburb of Wailuku. It's easy to…read morefind and offers ample on-site parking, and the surrounding neighborhood is very calm and quiet. The inn itself is beautifully maintained. I especially loved the garden and patio area - it's a perfect spot to relax with coffee or snacks. While breakfast is no longer served, there is a comfortable indoor dining area available for guests to use. There's also a small room in the main building stocked with coffee and cream pods, ice, snacks, and even sunscreen, which was a thoughtful touch. We stayed in a ground floor room toward the back of the property, which felt very private and cozy. The room was lovely and included a Keurig with coffee pods, which I appreciated. The only minor downside was noise from upstairs, we could hear footsteps/furniture or suitcases being moved fairly clearly. It didn't bother us much, but light sleepers may want to keep that in mind.

Our family had the absolute pleasure of doing a buyout of The Historic Wailuku Inn for our wedding…read moreweekend, and it could not have been more perfect. Although our wedding itself was held offsite, the inn became the heart of our entire celebration - a place where our families could connect, relax, and spend meaningful time together. From the moment we arrived, we were struck by the beautiful interior design.. it is curated, warm, and full of character. The bedrooms were spacious, clean, and incredibly well stocked with everything guests could need. The robes and snacks in each room were so thoughtful. The grounds are just as special. The gardens are lush and peaceful, and the outdoor furniture is so stylish. One of our favorite touches was the "Aloha Room," which was so thoughtfully equipped with water, snacks, hot water, a microwave, and even sunscreen..details like this really set the inn apart. We were also fortunate to host a small dinner onsite, and the ambiance was truly stunning - intimate, elegant, and quintessentially Maui. Every single guest staying at the inn commented on how much they loved their room, which speaks volumes. Breakfast each morning was lovely, and Lupe, the housekeeper, was incredibly attentive and kind throughout our stay. What truly elevated the experience, however, was the level of service. Ramu went above and beyond in every way - accommodating our special requests, always being available, and communicating with us seamlessly throughout the entire process. The level of care and responsiveness was exceptional. Parking was easy and ample. This is truly a hidden gem on Maui. If you're looking for a place to gather with loved ones in a setting that is both beautiful and deeply welcoming, you simply cannot do better. 10/10, we would recommend it without hesitation.

Welcome to Paradise! We recently had the pleasure of staying at Luana Moana for the most relaxing…read morevacation that I can ever remember. The home we stayed in was beautifully decorated local style but with many modern touches. The kitchen was well stocked with everything including: Keurig coffee maker, Expresso maker, pots & pans, rice cooker, and stemware for every beverage imaginable! The beds were so comfortable and had the most luscious sheets to slip into after a shower in the modern bathroom. One thing I truly appreciated was that everything (and I mean everything LOL) was labeled making it so easy to put things away after using them. The views from the Livingroom and lanai were breathtaking. We spent every morning sipping coffee on the lanai and watching for whales and ended each day with a beverage on the Lanai watching the sunset. There is plenty to do on the property from swimming, having a BBQ, reading in the quiet lobby, and even fishing right on the shore in front of the house! Denise is the most genuine hostess. From the first contact until the day we left, she was very responsive and provided so much valuable information. I loved all the information she shared about local transportation, businesses, restaurants, customs, and places to visit. If you are looking for a relaxing vacation, Luana Moana is the place to go! Funny tidbit- we are late night people and never go to be before midnight but, we were so relaxed and slept so good not one night out of 10 were we able to stay awake past 9:30 pm! You can contact them at: https://www.LuanaMona.com.

Sunrise on the Lanai This Condo is a dream Rental. It is on…read morethe second floor ( which adds to security and safety) fifth feet off the water. It is situated in the middle of the island on a dead end road with a secluded beech at the end. Walking distance from marina, beech and aquarium. Ten minutes from OGG airport. The unit features two bedrooms ( King sized beds) two bathrooms and ever possible luxury amenity you could think of. The host is very informative and all furnishings are clean and new with a tastefully Hawaiian decor. My favorite activity was my morning cup of French Pressed coffee sitting on the Lanai watching the sunrise over Haleakala listening to the waves crashing against the sea wall. Watching the turtles surface; the whales breaching and the birds singing... Can't wait to return...

The water heater went out 3 times while we were there and once it was out for 24 hours. The first 2…read moretimes it went out they sent someone out to fix it within a few hours but the last time it went out the repair man wasn't able to fix it because he didn't have the right parts and it was to late in the day to get the right parts so he told us we would have to wait another day. I appreciate that things go wrong and stuff breaks but 3 times is a little much.

I can't say enough good things about Leanna. We had originally had a trip booked for April 2020 but…read morethen Covid hit and Hawaii effectively shutdown. We were able to rebook our trip to August hoping that things would come down. Unfortunately Hawaii is still quarantining guests and we asked for another extension. Leanna was able to accommodate us without hesitation for 2021. As much as we would have liked to have visited Hawaii we know now is not the right time. Leanna has been very accommodating and appreciate everything she has done. Definitely would recommend and don't hesitate to book.