Would I recommend the Koa Resort on Maui? Nope!
Here's why. Stayed at the Koa Resort, unit 4G, 3bedroom, 2 bath condo costing ~$721/night for 7 days. The facilities are generally nice and well kept, the location is good for exploring Maui. Our unit though had its problems. The central AC was on the fritz and was in repair transition when we arrived, no notice. Each bedroom had a portable AC unit in it that took up room and was noisy. The resort staff wanted us to let workmen into the condo to do final repairs during our stay. Some of us were quite tired from fatigue from running a marathon the previous day and erratic sleep because of our second big problem. There was a rat in the condo! First signs were evidence of fruit on the counters being chewed and rat turds. Two of our group had seen the rat scurry by out of the corner of their eye, and one had felt it climb over them in the night. We called the resort staff and they sent over a guy who brought over 3 bait traps, 2 for mice (?) and one rat sized. We thought the rat was home basing in one of the owner's closets. So, put the rat trap in that closet and stuffed a towel under the door to trap him inside, if indeed it was in there.
We packed most of our food in the refer and cabinets, but unfortunately an avocado was left out one night and was chewed on. Great! In the night, my son heard it digging out the carpet so it could get under his door and into his room. Then felt it crawl over him to get to the window. He waited patiently and actually got a photo of it. Yep, a good size rat. We asked for spring traps and we bought some peanut butter for bait. Mind you the staff never called to see if the bait traps had worked, no follow up. How common is this?
Once we had the spring traps, 2 mouse sized and 1 rat sized. Why the mouse traps? We know what a rat is. Baited the rat trap in the afternoon with peanut butter and set it by the stove. Five of us were milling around the condo but not in the kitchen when 10 minutes after setting it, we heard the trap snap. We looked and there the little darling was in the trap, broad daylight. We got it! Should I send them an invoice for de-ratting their condo?
We did not get any compensation by the resort for the rat or AC problems, though I did ask for a 10% discount. No such luck. Me thinks this is a common problem there.
So, would I recommend the Koa Resort on Maui? Nope! read more