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Grand Wailea, A Waldorf Astoria Resort

3.6 (1.6k reviews)
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Darren G.

It is a nice hotel but for what is supposed to be a high end place the maintenance issues are bizarre. One of the elevators was missing a button...the safe in our room only registered 1 2 7 or 8 the other keys did not work, Also the place is very dark at night and definitely needs better lighting esp when you have to walk outside. For the money the food is just okay. On the positive the pool is cool...the place is pretty and the staff is all very nice.

Grand Wailea grounds

We absolutely loved our stay at Grand Wailea. We were upgraded for free to an oceanfront view, which made the trip feel extra special. Our room was clean, comfortable, and very nice, and every staff member we interacted with was friendly and hardworking. We explored many other hotels while we were on Maui, and honestly, none of them compared to Grand Wailea. The grounds are absolutely beautiful, expansive, and classic. I don't agree with the reviews saying it feels run down. It isn't ultra-modern, but it has a grand, timeless, classic resort feel. The beach out front is amazing. We explored a lot of beaches on Maui, and I never found one I liked better than the beach at Grand Wailea. The resort itself also feels unmatched in size and beauty. No other hotel we saw had the same expansive grounds, pools, landscaping, and overall resort feel. That said, the biggest downside was how much everything felt overpriced. I understand Maui and luxury resorts are expensive, but Grand Wailea sometimes felt like it was nickel-and-diming guests. Valet parking is $75 per day, and when you add in tipping every time you retrieve a rental car, it gets frustrating fast. On Saturday and Sunday evenings, valet was also very slow. One night we waited over 25 minutes. The valet staff were clearly working hard, but they seemed understaffed for the volume of guests. The food pricing was also hard to justify. At the marketplace/counter-service options, we saw coffee for $7.50, hot dogs for $26, hamburgers for $32, and 12-inch pizzas around $30. You also often have to wait in a long line, and if one person is making coffee drinks, it slows the entire line down. Olivine looks beautiful, but the prices were extremely high, including a personal sausage pizza for $38. Considering the mixed reviews, we could not justify eating there. While we were there for over a week, the resort restaurants looked quite empty every day. I truly think if the restaurant prices were even 30% lower, many more guests would stay on property to eat instead of walking across the street to places like Manoli's or Island Gourmet. The pool area was beautiful, and we appreciated little touches like seeing free pineapple passed out at the pool one day. The idea was nice, although the execution could have been better since the server was putting wet pineapple chunks directly into people's hands. We also wish the waterslides stayed open later, especially for families. Grand Wailea does offer free Nespresso coffee in the room, which is nice, but after seeing one too many social media videos about people misusing hotel coffee makers, I personally can't bring myself to use in-room hotel coffee machines anymore. One extra service I would gladly pay for is a paid hospitality suite or shower room option for guests with late flights. So many flights out of Hawaii leave late at night, and after checking out in the morning, it would be incredibly helpful to have a clean, comfortable place to shower and freshen up before heading to the airport. Overall, we loved Grand Wailea and would absolutely recommend it. The staff, room, beach, pools, and grounds were wonderful. I don't understand all the bad reviews because our experience was very positive. The resort is beautiful and memorable. My only real complaint is that the food, coffee, parking, and extras are priced so high that it pushes guests away from spending money on property. Full restaurants would be more profitable than beautiful restaurants sitting empty.

Self explanatory

I am floored that the area manager of the resort would say that they always present a lei greeting when they absolutely do not. There are hundreds if not thousands of reviews across all platforms that say they DO NOT. A simple google search or even a call to the front desk of the resort itself will give you all the info you need. Cheap cheap cheap.

Garden view room 2045
Rose H.

My bf and I stayed here through a Costco package and had an amazing time. The Costco package included free breakfast daily, $100 credit towards food daily, 2 hours of hydrotherapy, complimentary room upgrade, and some Costco money back. The resort itself was BEAUTIFUL and very scenic. Lots to explore on the grounds including different pools, shopping, gardens, koi fish, etc. The gym was also pretty nice. Room very spacious and included a balcony with garden view. The spa was a unique experience I'm so glad we got to explore and the amenities inside the spa 10/10! We went in September so it wasn't incredibly crowded but I see what others mean about reserving a chair by the pools. It does fill up quickly! I would say all will be taken around 11am which is unfortunate. Wish there were more shade options without having to pay. One star taken away for how EXPENSIVE overnight valet parking was. We rented a car and they only had valet available so parking each night cost $75. Now that's ridiculous. There should be a self parking option or don't charge as much. Because keep in mind you tip each time they bring/ take your car so that's about $100 daily just to have a car and use it on the grounds. Ridiculous!!

Jenn C.

This hotel was just beautiful! The multiple pools and restaurants available were amazing. The staff was super nice and the entire place was so clean, neat and tidy.

Chapel
Angela M.

This resort is BEAUTIFUL! The pool is are clean and so much fun and you could spend a day Kia walking the grounds of this property. There is so much to see and explore. The beach is calm and easily swimmable. All of the staff were very kind and helpful. They even made special accommodations for us when my son spiked a fever at 2am. The exterior could use a renovation as it's very outdated and lacks wow factor as you pull up. They charge for beach chairs even though you pay that hefty resort fee. I found that kind of ridiculous. And a lei greeting would have bee really nice. I mean I know a lei greeting doesn't seem like a big deal and it isn't, but for the high price you pay to stay here, I think throwing in a lei greeting and some complimentary beach chairs would go a long way.

Alyssa T.

A great place to stay for a luxury experience. It's a very large property with lots of rooms with partial and full ocean views. There are great amenities, good restaurants, and luxury shops all throughout the resort. It is valet parking only at the resort, but they have a fairly efficient system in place. All of the staff at the front desk are extremely friendly and are always more than happy to help. I also always end up getting really good food recommendations from the workers at the bell desk so I definitely recommend asking them for what's good in the area. There are a lot of renovations going on around the resort. Some of the rooms are starting to show their age, but they're slowly updating everything. If given the opportunity, I would recommend staying in the Napua tower as it offers a little bit of a different experience than the rest of the resort. It has a separate check in and two lounge areas for guests in the tower. It also comes with breakfast, afternoon tea, and happy hour. The staff is amazing and they always make the trip really special. The resort is well known for the pool as well as other amenities. The spa has been renovated within the past few years and the gym also offers a wide variety of machines to fit any workout goals. The pool is very well maintained and all of the slides are fun for all ages. We went during off season so some of the slides were closed so that they could be fixed as well. The water elevator is currently still closed but I'm hoping that it will be fixed soon. The resort shares access to the beach with a couple other hotels nearby. They have limited complimentary beach chairs that you can get from the beach desk, but they need to be returned by 3:30pm. They also have larger chairs and umbrellas for a fee. There's fairly good snorkeling off of this beach as well. This is a great place to see at least once even if it's just to walk around the property. The lush gardens and stunning views are things that I think about a lot. Mid-September to mid-October are usually the best times to go because it's the low season. It's much less crowded and gives you a better chance to enjoy the resort.

Toby A.

This place is amazing especially the breakfast buffet. Has a great gym with free fruit in it too I loved it there also some exceptional snorkeling around the resort and off the beach to the right.

I know there's a handful of less than ideal reviews; but my husband and I are staying here right now and we must say it is truly wonderful. All staff have been fantastic, especially Malia at the concierge in the Napua Tower. We are dinner at Olivine last night and our server Lori was a dream, then at Humuhumunukunukuapaua tonight and Randall and Nathan were both so sweet! Even at the adult only pool the staff there made laps every 15 minutes to see if we needed anything. The slides are super fun and the pools are amazing and fun and the private beach is a huge hit. I'm sad to see others aren't having the same experience as us because we're truly having the stay of a lifetime and I wish everyone could experience what we're experiencing. Can't wait for our Luau experience tomorrow!

'garden view'
James D.

Grand Wailea's unofficial motto is, "Should of stayed at Four Seasons." Historically, Grand Wailea made a grand statement with the entryway waterfall and decent service. My Uber drove up to a dry cavern, former waterfall, and I was left to push my luggage to my own room. There was one bell hop for like 6 cars that arrived at the same time. After I pushed my luggage to the front desk, I was left to wander to find my room. There simply is not enough staff for the proportion of guests. Restaurant options are anemic, and simply have no flavor. I was upgraded as a Hilton Gold member to a corner garden deluxe suite. Which is nice in itself, but the 'garden' view is more like a 'parking lot' view. At least I found out why the flood is bland, I saw a Sysco supplier truck. If they going to claim a five star resort experience, I expect something better than Sysco. FYI - Sysco is known for cheap and affordable. Nothing wrong with Sysco, but for $1000 a night, I expect grass fed beef and free range chickens.

Bugs
Matt F.

Blackstone, a private equity firm acquired Grand Wailea in 2018. After staying here, I have figured out why - the classical extract equity and decay plot. Make no mistake, while this property markets itself as a premium $1,000+ a night hotel, comparable to Four Seasons or the Fairmont down the road, it is a basic and dated Hilton Garden Inn. At check in we were placed in an ADA room with hair everywhere and a door that did not lock. After complaining, we were downgraded from a premium (aka a palm tree obstructing an ocean view) to a regular ocean view (aka first floor view of the courtyard). Our downgrade came with black long hairs everywhere, bugs on the ceiling in the bathroom, and mold. After complaining again we were lied to until just giving up and moving on. Everything is dirty here. You go to the gym and have to wipe off layers of disgusting sweat from equipment. Housekeeping is a joke because Private Equity understaffs the property to extract profit (a common theme). The penny pinching is insane. They only have maybe 15-20 free beach chairs so they charge $75+ for upgrades. Valet is $75 a night and they whip your car around like it's Grand Theft Auto, almost running into a young boy. The word "complementary" does not mean the same thing as it does at the Four Seasons. Even out by the pool, no one is there to take your order or provide sun screen. Make no mistake, this is a dirty unstaffed property that Blackstone needs to extract write offs and decay until demand is completely dried out. This is at best a mid tier $300-$400 a night experience, but even then I do not expect the level of filth and poor service. No one seems to care. You work hard for your money, so let your wallet speak and stay anywhere else around here. I promise you, this hotel is not worth anywhere close to what they ask and you will get better hard and soft products elsewhere. Thank you.

Empty freezing pool midday at the Grand Wailea.
Steve H.

First off- we love the Grand Wailea but when they come up short for essentially all their guests, I have to call them on it. My wife and I got here on Tuesday March 24, and yesterday, we rented a $600 casabella at the pool - it's a lot but all the beach chairs were taken and we're in Maui so we need a spot by the pool. We noticed there was nobody in the pool which is surprising- we've been to the GWR many times and never see the pool this empty. Then we got in the water and it was FREEZING!! How they could charge $600 for a Casabella ($1350 for a cabana!!) and not spend the money to heat the pool is beyond my comprehension!!!! We come here a lot (3 times in the past 12 months but this trip is making us consider other options.

Nice, bright and good size bathroom.
Jerry E.

While we enjoyed our first stay at this beautiful hotel with its many activities and dining options, a few things were disappointing. In-room dining ends at 9:00 PM, which felt unusually early. For a highly rated hotel, the lack of shuttle or transportation service to and from the airport was also disappointing. Notwithstanding a few flaws, it still is one heck of hotel to stay on Maui, just for the memories and possibly once a lifetime experience.

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26 days ago

The pools are amazing! Drinks at the Grotto tops them off! Beautiful grounds and very polite and helpful staff! Highly recommend!!

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Page 1 of 41

Ask the Community - Grand Wailea, A Waldorf Astoria Resort

Do you have to be a hotel guest to eat at the breakfast buffet?

No the restaurants are open to all!

Do you kitchenette or microwave?

Greetings Carol, our guestrooms are equipped with a minifridge and coffee/tea bar. Additional amenities are available based on the room category reserved. We look forward to welcoming you to Grand Wailea soon.

Any casino on site?

No. And it's pretty much the opposite vibe of that scene. Honestly I don't know that there are any casinos on Maui. I could be wrong though! But not there.

Is afternoon tea served here?

No.

Has anyone paid for the Omotenashi Lounge? Was it worth it?

Yes and yes. But because the charge for this is by room and not per person, whether it is worth it becomes mostly a matter of how many people are staying in your room and how many of them are adults 21 years of age or older that consume alcohol.… Read more

Are the wristbands still different colors each day? We collected them a few years ago but wasn't sure if they'll be the same?

Hi, yes the resort still uses different wrist bands each day for pool services. Safe travels.

Do you pay for stuff from the bars with your room key or no?

You can charge everything to your room . No need to carry a wallet around the resort.

Wondering if young kids (toddlers) eat free here?My kids are 4&2...? Is there a kiddie pool? Also is…

Do kids eat free- no I don't believe so. Is there a kiddie pool- yes they have a shallow pool for kids as well as water slides, a floating river, and a rope swing into the… Read more

Does the facility and or staff let guests take personal ice chests to the pools and beaches?

I didn't see anyone with coolers but I am sure you can throw a few bottles/cans in your beach bag as long as the containers aren't glass and no one would bother you (so long as you are wearing the day's plastic bracelet that you must get daily).… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Grand Wailea, A Waldorf Astoria Resort

We are 30 & felt like kids again cracking up going through the slides, lazy river, water elevator & Tarzan swing!

Mentioned in 87 reviews

Read more highlights

Andaz Maui at Wailea Resort By Hyatt - 2-Queen Garden  |  Larger Shower  |  4.18.25

Andaz Maui at Wailea Resort By Hyatt

(751 reviews)

$$$$

What a majestic experience - the magnificent ocean vistas everywhere and the beloved staff's…read moreattention every time. My lady and I came here 25 years ago to celebrate our beginnings and returned to appreciate our quarter century with the 'Aloha Spirit'. In preparations for our festivities Sheree in Guest Services graciously cared for us - she is an extraordinary gift to visitors. Every moment on property continued the appreciation, Angel and Nilma's thoughtful care at the front desk, to the wait staff's attentiveness - Toby, Brant, Olivia, P.T.... at the Lehua Lounge and poolside and especially Braden at Morimoto. In addition to the magical ambience, you are treated like royalty. Complimentary snacks in the room are replenished daily, citrus infused water refills everywhere, Hawaii ice cream treats offered poolside, sunscreen dispensers at every pool. When you are looking for a chaise, they immediate put a chair cover on for you and bring multiple towels.... The culture of care (Hoʻokipa) begins with the Hawaiian culture and the exceptionally personable GM Richard Elliot along with Kodi a beverage manager with his "Andaz style" (personal service). Beautiful memories were created from dawn's light peeking into the grand Lawai'a Lounge to, chaises by the four descending pools, to complementary beach adventures - snorkeling, kayaking... to sunsets from our beloved poolside upper terrace table. Every dish was a delight, many 'the best we could remember'. Mahalo for creating a beautiful commemoration, may you ever feel the appreciation of your guests and colleagues.

Nice resort in Wailea. Everything was good, but nothing was wow…read more Rooms are on the small side. Low ceilings. Waterfall shower had good water pressure. Gym is good. Adequate ventilation and air conditioning, good assortment of cardio, weight machines, Smith machine, and free weights. Laundry room, including detergent and dryer sheets, are free to use. Three washers and three dryers available. There is a 1.5 mile ocean view path that connects the resorts, Shops at Wailea, and public beaches. Lots of people walking and running it. Lots of kids. There is an adults only pool in front of the spa, but it's not consistently heated and no ocean views. Free mineral sunblock at every towel station (SPF 30 and 50). We came after a big storm, and none of the water activities were available due to County brown water advisory. The rest of the resort fee activities were a nice add-on (e.g. smores at sunset, ukulele lessons, bingo, photography session). Cocktails were not great. Stick to the beer and wine. Breakfast buffet was good enough, but inconsistent and nothing exciting. Veggie fried rice was really good the first day, but lacked flavor the next day. Longans were a nice touch, but wasn't available every day (and no other specialty fruit replacement out of the ordinary selection). Ohana room (transition lounge) is available if you have a later flight and want to stay on property after checkout time of 11AM. Clean and has all the amenities needed to freshen up before a late flight. Includes a bathing suit spinner to dry it out for packing. All in all, they have everything you need for a Maui vacay.

Four Seasons Resort Maui at Wailea - The most beautifully appointed room

Four Seasons Resort Maui at Wailea

(662 reviews)

This was my second stay, while visiting the island. I was in a white hat with a beautiful two piece…read moresummer fit. The staff was immeasurably kind, friendly and welcoming. This will be a nice interlude amongst many other visits to the Hawaiian islands near future. Thank you for this experience. It was a birthday gift to myself.

Gotta stay at the famous White Lotus when I visit Maui right? Unfortunately, my experience was…read moreextremely mediocre. I have stayed at many luxury hotels by now. In comparison to some other brands such as Aman, Four Seasons Maui felt below average given its price point. The resort itself felt small and a bit old. The service felt very below average and inconsistent. One employee would tell you the sun umbrellas at the pools near the bushes are not adjustable while literally 2 mins later another employee came and adjusted the sun umbrella next to me and also mine when I asked. When we went to the adult pool we were told by one employee that we needed to be on a waitlist. After 3 hours when we finally got notified that it was our turn and went back we noticed other guests just literally went and grabbed empty benches and staffs were just setting the benches up for them(no, they didn't even know there was a waitlist)... Our canoe experience at the last day of our stay got canceled due to high wind and the concierge never notified us etc. Many employees gave me the vibe that they don't really care. They just gave me fake smiles and robotic responses. Maybe Amond would take better care of us...if he is still alive... The view was very amazing. We even spotted whales many times.

Fairmont Kea Lani - Suite 108 living area

Fairmont Kea Lani

(700 reviews)

We came in on a Friday night. Tired, excited, full of anticipation for the week ahead. Let me…read morestate up front, we got what we paid for. And then some. And then some. The suite was incredible. Roomy, spacious, on the top floor. Full ocean view, amazing sunsets. The works. This is the best Maui can offer. Spectacular. And I could go on and on with superlatives until I run out. Service was exceptional. Well, people in Hawaii suffer from what they call "Aloha Spirit", which probably means they are always happy and smiling. Surprisingly, it's easy to adapt to this spirit. But at Fairmont Kea Lani, they took it up a notch. All staff, from the breakfast maître d' to the last of the chamber maids, from the reception attendants to the concierge desk - all were courteous, helpful, listening. I am going to stop now before someone tells me that I'm overflowing with praise. Bottom line, this week was the best hotel week we ever experienced. And we have plenty of great hotel experiences to compare to. Fairmont Kea Lani is by far the best.

Anniversary trip and first time staying at the Fairmont; glad it was at this location. For context,…read morehusband and I walked into and toured all the resorts along the wailea beach path and agree that Fairmont was #1 based on our preferences (yes, even compared to Four Seasons based on overview of pool amenities haha). Although the only other resorts I actually stayed at were Andaz and Wailea Beach Resort Marriott. Reason being that rooms are exceptional (all suites) and I highly recommend upgrading to ocean view if possible. They have prime real estate directly facing the sunset, making each night so memorable. For amenities, pools are more spread out and does not feel as claustrophobic compared to Four Seasons in my opinion. I'd choose Fairmont again for our next trip. Special shout out to the housekeeper going above and beyond who shapes our lei into a heart each time they tidy our place. This person deserves a raise/promotion. Barry the manager at the hotel breakfast buffet also feels like family; just so warm and friendly. Also deserves a raise or promotion.

Hotel Wailea Maui - Heated pool

Hotel Wailea Maui

(273 reviews)

$$$$

Hotel Wailea is a privately owned botique hotel that is part of Relais & Châteaux. There is a more…read moresignificant meaning behind the word and they have several books inside the hotel that gives a deeper dive into the history and other Relais & Châteaux in the world. Apparently it used to be a Japanese club called the Diamond, but was converted to a hotel after seeing the club die out. I booked this hotel for a variety of reasons. The biggest reason being that this is an adults only hotel. Upon doing my research of Maui, I figured that the south west side was probably going to be better for calmer waters and a more tranquil place for a relaxing vacation with my wife who is expecting. I am glad I chose Hotel Wailea rather than other hotels around the area including Grand Wailea or Four Seasons. Another reason is that I was able to book directly on their website and save some money on their insider rate (nonrefundable). I always try to book directly so that it benefits the hotel. It also benefits me because I was able to save 30% on the rate and got a few bonus perks. It was a little bit of a gamble due to the extreme weather that they had prior to coming, but luckily everything worked out and the weather was beautiful during my stay. Being a smaller hotel, I noticed more attention to detail and much better service than any other hotels that I have stayed at in the past. Upon coming to the hotel with my rental car, the valet service greeted us and took care of all our bags and showed us to the check in area. We were greeted with a flower lei for my wife and a kukui nut lei for me. The check in process took a few minutes to explain the layout of the hotel and details. We got a free valet parking since we stayed 5 days at the hotel and also got a $100 dining credit. I am glad we got the valet parking since I read that the parking spots can be tight and distant from everything. The valet took us to our stay with a golf cart loaded with our luggage. Upon entering our suite, there was a welcome gift including some chocolates and alcohol free champagne. The suite is filled with everything you need. They have a fridge stocked with soft drinks and sparkling water that is all complimentary. They also have bottles of water and you can request more. You are able to take beach chairs, umbrellas, parasol and towels to the beach. They have shuttle rides that can take you to nearby area up to a certain distance. They will also pick you up if you call them. The shower and bath had the best water pressure I've seen anywhere. The bathtub was huge and it actually filled relatively quickly. They have a TV in the bedroom and in the lounge area. The outdoor patio provided a really nice view towards the ocean, garden and sky. I stayed very close to the gym which was a huge plus. I was able to use it every morning and was the only one there every morning prior to sunrise. Working out pre-sunrise to sunrise in a open door setting was a great experience. They have some unique free weights that mimics a natural wood look. There is a row machine, a coupe of treadmills, elliptical and peloton for cardio. Other basic machines that uses a pulley and weight system are available. They have several yoga mats as well for any floor exercises. The pool area seemed busy during the day so I went after sunset mostly. The water is heated so it is very comfortable. There is a beautiful sunset view from the restaurant or from the birdcage. Depending on who you ask and what circumstances they have, it could vary what expensive is, but it is certainly not cheap or affordable here. You are paying for more than just a view here. The entire experience is curated for you. The staff here does a phenomenal job at keeping this property well-maintained and running. The restaurant and hotel has a premium price, but for a premium experience. There are other experiences here that you can book on their website or contacting the front desk. The front desk, housekeeping and valet were all so easy to contact with the phone in the room. We tried the in room dining once and although it took some time, it was a nice experience. Known for its tranquil adults-only atmosphere, attentive service, and luxurious amenities, Hotel Wailea offers a beautifully curated and premium Hawaiian getaway that is well worth the high price tag.

An absolutely breathtaking stay!…read more My experience at Hotel Wailea was beyond amazing. The entire property is stunning -- from the lush tropical gardens and peaceful atmosphere to the incredible ocean views that make you feel like you're in a dream. The staff were all so friendly, warm, and accommodating -- every interaction felt genuine and personal. The resort has so much to offer -- beautiful suites, relaxing pool areas, and amazing dining options. You can really feel the attention to detail and care in every part of the experience. It's the perfect place to unwind, recharge, and feel completely at peace. I can't recommend Hotel Wailea enough -- it's truly a slice of paradise, and I can't wait to come back!

Wailea Beach Resort - Marriott, Maui - Ulua Beach View

Wailea Beach Resort - Marriott, Maui

(939 reviews)

$$$

Wailea Beach Resort is such a special place. We got married here on April 13. Their staff is so…read morekind and communicative and took care of everything for us. Thank you to our wedding coordinator, Elena, for taking care of everything for our elopement and ensuring that everything ran smoothly down to the small details like fashion tape for my lei. The grounds are so well kept and stunning, the rooms are clean and our housekeeper found cute ways to add special touches to our clean. The lobby bar staff is hilarious and makes a dang good cocktail as well. Overall we had the best time and are dreaming of our next trip here. This place will always hold a special place in our hearts.

We had an absolutely incredible experience at the Wailea Beach Resort Marriott, Maui, and it's…read moreentirely thanks to Adrian Morales. After multiple flight cancellations left us stranded in Maui, we found ourselves in a stressful and uncertain situation, especially traveling with both our family and my in-laws. On top of that, Maui was experiencing torrential rain, flooding, and road closures. It could have easily turned into a very difficult trip. Then we met Adrian. He stepped in with urgency, empathy, and an incredible level of care. Not only did he find rooms for us on short notice, but he secured an oceanfront room as well as another room with perfect access to the pool. He was extremely accommodating and thoughtful in every detail, making sure both sides of our family were taken care of. What stood out most was how genuinely he cared. Adrian didn't just solve a problem, he completely changed the trajectory of our trip. In the middle of chaos and uncertainty, he created a sense of calm and turned our stay into something truly special. The resort itself is an absolute oasis in one of the most beautiful parts of our country, but it's people like Adrian who make the experience unforgettable. We are incredibly grateful for everything he did for us. If you have the chance to stay here, you're in amazing hands. And if you're lucky enough to work with Adrian Morales, it will elevate your entire experience.

Residence Inn by Marriott Maui Wailea - Sundress/Market

Residence Inn by Marriott Maui Wailea

(194 reviews)

$$$

We do not recommend staying at this hotel for the following reasons;…read more 1). Front desk staff had an awful attitude when we asked questions and /or say hello, good morning etc. SPECIALLY THE TALL WOMAN WITH LONG HAIR (a local) you could tell she hated every guest. Everyone who's not from the island. We had no other choice lady! our company sent us there. we went there to work not to stay there forever. Also the other local women working in the front desk were very Apathetic/rude. In contrast the other staff who weren't locals were very polite and welcoming. 2). Rooms. The carpet is extremely filthy (wear flip flops otherwise your feet will be pitch black from the dirt ) our room was cleaned very late in the afternoon almost every day. Some days it was cleaned very well in the morning but when it was done in the afternoon, it wasn't clean well. No kitchen counters were cleaned, rug was not vacuumed and the shower had dirt on it, PUBIC HAIR! And on the sink counter as well. Very gross. Also the bed wasn't even made properly. 3). Noise! Walls are very thin. We could hear people screaming, laughing, slamming doors you name it! The good: The staff in the restaurant area were very lovely. The breakfast buffet was pretty good To the ladies or managers or whoever is putting a blind eye on how front desk staff is treating guests, you don't have the right to be disrespectful. If you can't stand/tolerate people who's not from your community, don't work on hospitality. Don't work for the industry that's bringing /welcoming people from all over the world. There's more to learn and see beyond your island. We come from a country/community that respects other people, cultures and will welcome you with open arms and respect. Don't hate us. Instead, focus your energy towards organizing and fighting the rich and powerful who are the real villains for taking away your land.

We stayed here right after the Lahaina fires so the hotel was fairly empty. The staff could not…read morehave been more welcoming and gracious. I initially planned on canceling our trip, but the hotel asked that we still come since they needed the business. I just didn't want to be in the way, but Lahaina is far away so we had no impact. It's a beautiful, huge resort with a great deal of amenities to include outdoor grills, basketball court, tennis courts, pool, etc. The onsite bar and restaurant is also very nice. It's in a great location near the center of Wailea and close to Kihei so it makes for easy travel. Love our stay here.

AC Hotel by Marriott Maui Wailea - Room with king bed

AC Hotel by Marriott Maui Wailea

(76 reviews)

Located in Wailea, Maui, HI. It is not a beachfront property, but it is a great value, and I loved…read moreit here. It's a beautiful hotel! Pros: one of the newer buildings, contemporary design, clean, great service from front desk and housekeeping, best value in Wailea as it's typically $300-$500 per night depending on the season Cons: restaurant may be understaffed and slow, parking costs $30 (double check, as I didn't bring a car) It's only a short 10 minute walk to the beach, so why pay 3 times more? My vacation in February 2026 consisted of 2 nights at Camp Olowalu, 1 night at Camp Kipahulu in Hana, 1 night here at AC Hotel by Marriott Wailea, and 2 nights at Wailea Beach Resort Marriot Maui due to a large conference at this location. If I were to come again, I would do all the campgrounds, and spend all my nights at Wailea at this hotel. The view from the balcony was gorgeous. Only stay at another hotel if you want beach front access, and want to pay $800 to $1500 a night.

This is probably the cheapest hotel in the area, roughly about $400-$500 per night. It was likely…read morerecently renovated because the decor was modern and everything looks new. We had the standard room which was spacious enough for suitcases and they also had a lanai for us to get some fresh air. Bathroom was clean. Water pressure was strong. There's a couch which was perfect for us to just chill and watch tv. They give all residents water bottles and there're water machines on each floor for us to refill. Breakfast is minimal. Some cold cuts, whole apples and oranges (not even cut up fruits). There are a few hot dishes. They charge $30 per adult and $15 per keiki. We went to Kihei town for something much better at a fraction of the price. Pool area is nice. Many chairs with umbrellas. The view of the infinity pool is superb especially on sunny days. Overall I think it's a good hotel but still feel too basic considering you are paying over $400 a night.

Grand Wailea, A Waldorf Astoria Resort - hotels - Updated May 2026

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