Great value hotel that exceeded our expectations. We're the type who like to get out and explore,…read moreso location is everything--and this spot delivered. The rooms were clean, the beds were very comfortable, and the staff was consistently friendly and welcoming. We didn't use the pool, but the area looked well-kept and inviting. A huge bonus was the free washer and dryer on every floor--definitely an A+ perk. Highly recommend for anyone who plans to be out and about and wants a comfortable, well-located place to stay.

Maui Coast Hotel is centrally located in Kihei, making it an ideal location as a home base for your…read moreadventures in Maui. If you're a foodie, there are many local places with great ratings within walking distance to the hotel and of you want something more upscale, Wailea is only 7 minutes away. The hotel is right across the street from great beaches for swimming and snorkeling. Equipment rentals are close by. The hotel has easy access and a large outside lot close to the towers. Upon entering the lobby, the staff greeted us and we found them friendly and professional. We received refreshing face towels, aluminum water bottles and digital wrist bands upon check-in to the new Kai Tower. The lobby in the Kai Tower had a water machine to fill our bottles. We loved using it upon leaving for our day's adventure and again when returning to our room. We found our room to be spacious and clean. A large seating area ran along the wall across from the bed with many large drawers underneath. The bed was very comfortable and the air conditioning worked perfectly. We found the room sufficiently quiet and slept peacefully. The bar and pool areas were very nice and had a fun vibe with live music every night. If you like a hotel with a local feel, with close access to beaches and excellent local dining and shopping, I highly recommend Maui Coast Hotel.

We had high hopes for Maui Bay Villas as long time HGVC we have had the privilege of staying in…read moresome beautiful properties. Our favorite being Kingsland & Waikoloa Village on The Big Island. We have been looking forward to the opportunity to visit the new Maui Bay Villas but were left feeling severely underwhelmed with this property. The room itself is updated and in great condition, but the premises are lacking.. Pros: quiet area near Kihei, good for families looking to hang out by the pool, large pools, water slide. Cons: small fitness center, no water in fitness center or filler stations anywhere on premise, pool across the street requires a separate key card that must be checked in and out each day, pool gates are locked until pool opens which forces you to walk around the entire property to get to places like the lobby or fitness center early, limited/no special events like live music, activities, etc. jacuzzis where down for maintenance throughout the duration of our trip. Only 1 restaurant on property with a menu on the smaller side.

The Maui Bay Villa is located on the west side of the island. It is very laid-back and a chill vibe…read morewith great beaches. It is near the "Beverly Hills" of Maui. When we arrived, we were greeted by the Belman and were directed to check in at the front desk. Everyone was pretty pleasant. The resort is really nice and updated. You can tell it was recently built. Our room was in a tower towards the rear. As soon as you walk into the building, it smells brand new. The room was amazing. They have a long kitchen table with a functional kitchen that opens up to the living room and balcony. The balcony only faces another building so there's not much to see out there. The room also has a spacious bedroom. The bed was so comfortable. The bathroom was really nice too. They provide body soap, shampoo and conditioner. It was amazing to see a bidet in the bathroom. That was the highlight of my husband's trip lol. He couldn't stop talking about it. The grounds are beautiful, day and night. There's a fire pit, cabanas with tvs, large seating area to gather with friends. There are several pools. The pool is pretty cold for my liking. There's one with a waterfall another with a waterslide. They have hot tubs. There's also a "beachfront "pool. You need a key from the towel hut in order to access. We went but seen a lot of kids in it. It is surrounded by bushes so it feels private. Can't enjoy the ocean from it. I will see there is a small little beach where we sat and enjoyed the sunset. It felt like the most beautiful and private sunset ever! In that area there's also a restaurant But we didn't get to try it. The hotel, even though it's updated and gorgeous, It was a little too quiet. We went to the bar and that was pretty sleepy on its own. I understand they are still building so I would suggested on site restaurant and some lively music. Overall great stay.

What a majestic experience - the magnificent ocean vistas everywhere and the beloved staff's…read moreattention every time. My lady and I came here 25 years ago to celebrate our beginnings and returned to appreciate our quarter century with the 'Aloha Spirit'. In preparations for our festivities Sheree in Guest Services graciously cared for us - she is an extraordinary gift to visitors. Every moment on property continued the appreciation, Angel and Nilma's thoughtful care at the front desk, to the wait staff's attentiveness - Toby, Brant, Olivia, P.T.... at the Lehua Lounge and poolside and especially Braden at Morimoto. In addition to the magical ambience, you are treated like royalty. Complimentary snacks in the room are replenished daily, citrus infused water refills everywhere, Hawaii ice cream treats offered poolside, sunscreen dispensers at every pool. When you are looking for a chaise, they immediate put a chair cover on for you and bring multiple towels.... The culture of care (Hoʻokipa) begins with the Hawaiian culture and the exceptionally personable GM Richard Elliot along with Kodi a beverage manager with his "Andaz style" (personal service). Beautiful memories were created from dawn's light peeking into the grand Lawai'a Lounge to, chaises by the four descending pools, to complementary beach adventures - snorkeling, kayaking... to sunsets from our beloved poolside upper terrace table. Every dish was a delight, many 'the best we could remember'. Mahalo for creating a beautiful commemoration, may you ever feel the appreciation of your guests and colleagues.

Nice resort in Wailea. Everything was good, but nothing was wow…read more Rooms are on the small side. Low ceilings. Waterfall shower had good water pressure. Gym is good. Adequate ventilation and air conditioning, good assortment of cardio, weight machines, Smith machine, and free weights. Laundry room, including detergent and dryer sheets, are free to use. Three washers and three dryers available. There is a 1.5 mile ocean view path that connects the resorts, Shops at Wailea, and public beaches. Lots of people walking and running it. Lots of kids. There is an adults only pool in front of the spa, but it's not consistently heated and no ocean views. Free mineral sunblock at every towel station (SPF 30 and 50). We came after a big storm, and none of the water activities were available due to County brown water advisory. The rest of the resort fee activities were a nice add-on (e.g. smores at sunset, ukulele lessons, bingo, photography session). Cocktails were not great. Stick to the beer and wine. Breakfast buffet was good enough, but inconsistent and nothing exciting. Veggie fried rice was really good the first day, but lacked flavor the next day. Longans were a nice touch, but wasn't available every day (and no other specialty fruit replacement out of the ordinary selection). Ohana room (transition lounge) is available if you have a later flight and want to stay on property after checkout time of 11AM. Clean and has all the amenities needed to freshen up before a late flight. Includes a bathing suit spinner to dry it out for packing. All in all, they have everything you need for a Maui vacay.

This was my second stay, while visiting the island. I was in a white hat with a beautiful two piece…read moresummer fit. The staff was immeasurably kind, friendly and welcoming. This will be a nice interlude amongst many other visits to the Hawaiian islands near future. Thank you for this experience. It was a birthday gift to myself.

Gotta stay at the famous White Lotus when I visit Maui right? Unfortunately, my experience was…read moreextremely mediocre. I have stayed at many luxury hotels by now. In comparison to some other brands such as Aman, Four Seasons Maui felt below average given its price point. The resort itself felt small and a bit old. The service felt very below average and inconsistent. One employee would tell you the sun umbrellas at the pools near the bushes are not adjustable while literally 2 mins later another employee came and adjusted the sun umbrella next to me and also mine when I asked. When we went to the adult pool we were told by one employee that we needed to be on a waitlist. After 3 hours when we finally got notified that it was our turn and went back we noticed other guests just literally went and grabbed empty benches and staffs were just setting the benches up for them(no, they didn't even know there was a waitlist)... Our canoe experience at the last day of our stay got canceled due to high wind and the concierge never notified us etc. Many employees gave me the vibe that they don't really care. They just gave me fake smiles and robotic responses. Maybe Amond would take better care of us...if he is still alive... The view was very amazing. We even spotted whales many times.

The Homie and I were invited to stay at Mana Kai Maui Resort in Kihei. The Bro's company retains a…read morecondo for staff to reserve year round. We stayed at Mana Kai 8/26/25 to 9/2/25 and stayed on the fifth floor. The amenities experienced included helpful, professional staff, outdoor pool, beach gear, well maintained grounds with direct beach access, laundry facilities, safe & secure rooms and onsite parking. Beautiful views and easy access to all major locations on Maui.

Want to give a shout out to the staff of Mana Kai. Paula at the front desk and anyone else we have…read moreworked with so far go above and beyond. Security staff and staff at the 808 general store are the reason we keep returning we feel like family. We generally book through private owners or vrbo but the staff at Mana Kai are what set it apart. I honestly hate to leave this review because I feel like this is our own slice of paradise we shouldn't even be able to enjoy. Thank you for letting us enjoy your beautiful beach!

Beautiful, local family run property with very clean, well maintained cottages and lovely grounds…read more The location is excellent and peaceful while still being convenient to everything. A wonderful option whether visiting or hosting an event. Aisha was so welcoming and helpful. Highly recommend!

The best stay that my partner and I have ever stayed at. We were fortunate enough to stay here in…read moreone of the cottages. The cottage had everything we needed (fridge, stove, pots, pants, utensils, paper towels, drying rack, dish soap and sponge, etc.). It felt like a home away from home in this wonderful paradise. There is a farmers market, ABC store, shaved ice, and a few more eateries walking distance. Recommend crossing the street and walking along the beach. We got to speak to the owner and her daughter. This is the third and 4th generation in the family to run the business and I absolutely love that. I highly recommend this location and also highly recommend that guest book through their website so that the local business can get absorb more of the funds.

What a beautiful resort!! The entrance is mesmerizing with all the trees overlapping each other…read more Service is very kind and attentive. There's a pool for adults only (don't see that too often) very nice if you want laid back peace and quiet. They give massages out by the pool as well. They have the cutest little shopping area by the lobby that you've got to check out! Super fun for you shopping lovers. The rooms are spacious and the view is out of this world! This is a fun place to explore even if you aren't staying here! Come check it out!

1 Star - Save Your Money and Sanity, Go Next Door to the Four Seasons…read moreWhere do I even begin with the Grand Wailea? This place has absolutely no business carrying the Waldorf Astoria name, and after staying here, I can confidently say it falls woefully short of every standard that brand is supposed to represent. Rude, Dismissive Staff (Especially by the Pools) The pool staff were some of the rudest hospitality workers I've ever encountered. Curt, condescending, and openly impatient with guests who dared to ask basic questions. There is no warmth, no service mindset, no sense that you--the paying guest--matter. For a resort charging premium pricing, the attitude from staff is genuinely shocking. Overcrowding Like You Wouldn't Believe The pool areas are wildly overcrowded. It feels less like a luxury resort and more like a packed public water park. Good luck finding a chair, walking a path without bumping into someone, or actually enjoying the pools you're paying a fortune to use. Towel Rationing at a "Luxury" Resort They actually limit towels. Let that sink in--you're paying Waldorf Astoria prices and being rationed pool towels like it's a budget motel. Absurd. Chairs Flipped So Fast You Can't Even Eat Breakfast If you leave your chair to grab breakfast, use the restroom, or do literally any activity the resort itself offers, expect to come back to find your spot has been given away. The turnover policy is so aggressive that enjoying the rest of the resort becomes impossible. You're essentially chained to a lounger if you want to keep one. Lost and Stolen Items Because Staff Removed Belongings This is the worst part. Leave your chair for more than an hour and staff will physically remove your items. We lost personal belongings because of this policy. Not misplaced--removed by staff and never recovered. At a Waldorf. Unbelievable. Hundreds of Dollars Just for a Beach Chair You read that right. They charge HUNDREDS of dollars for a beach chair. Which begs the obvious question: what exactly is the daily resort fee covering if not the most basic amenity at a beach resort? It's nickel-and-diming taken to a level I've never seen at any property at this price point. Cabanas Auctioned Off on a Secondary Market This might be the most outrageous part of the entire experience. Cabanas are essentially auctioned off on a secondary market. Some other guest bought the cabana a year earlier, and now existing guests of the resort have to pay THOUSANDS of dollars to that person just to use a cabana by the pool of the hotel they're already staying at. It's predatory, dystopian, and completely antithetical to the idea of luxury hospitality. Bottom Line This hotel is wildly overpriced and genuinely awful. It does not meet--nor even approach--the standards expected of a Waldorf Astoria property. The Waldorf name on this building is a disservice to the brand and a trap for unsuspecting guests who think they're booking a luxury experience. Never again. Walk next door to the Four Seasons. It is night and day across the board--service, atmosphere, value, every single category. Don't make the mistake we did.

We do not recommend staying at this hotel for the following reasons;…read more 1). Front desk staff had an awful attitude when we asked questions and /or say hello, good morning etc. SPECIALLY THE TALL WOMAN WITH LONG HAIR (a local) you could tell she hated every guest. Everyone who's not from the island. We had no other choice lady! our company sent us there. we went there to work not to stay there forever. Also the other local women working in the front desk were very Apathetic/rude. In contrast the other staff who weren't locals were very polite and welcoming. 2). Rooms. The carpet is extremely filthy (wear flip flops otherwise your feet will be pitch black from the dirt ) our room was cleaned very late in the afternoon almost every day. Some days it was cleaned very well in the morning but when it was done in the afternoon, it wasn't clean well. No kitchen counters were cleaned, rug was not vacuumed and the shower had dirt on it, PUBIC HAIR! And on the sink counter as well. Very gross. Also the bed wasn't even made properly. 3). Noise! Walls are very thin. We could hear people screaming, laughing, slamming doors you name it! The good: The staff in the restaurant area were very lovely. The breakfast buffet was pretty good To the ladies or managers or whoever is putting a blind eye on how front desk staff is treating guests, you don't have the right to be disrespectful. If you can't stand/tolerate people who's not from your community, don't work on hospitality. Don't work for the industry that's bringing /welcoming people from all over the world. There's more to learn and see beyond your island. We come from a country/community that respects other people, cultures and will welcome you with open arms and respect. Don't hate us. Instead, focus your energy towards organizing and fighting the rich and powerful who are the real villains for taking away your land.

We stayed here right after the Lahaina fires so the hotel was fairly empty. The staff could not…read morehave been more welcoming and gracious. I initially planned on canceling our trip, but the hotel asked that we still come since they needed the business. I just didn't want to be in the way, but Lahaina is far away so we had no impact. It's a beautiful, huge resort with a great deal of amenities to include outdoor grills, basketball court, tennis courts, pool, etc. The onsite bar and restaurant is also very nice. It's in a great location near the center of Wailea and close to Kihei so it makes for easy travel. Love our stay here.

Anniversary trip and first time staying at the Fairmont; glad it was at this location. For context,…read morehusband and I walked into and toured all the resorts along the wailea beach path and agree that Fairmont was #1 based on our preferences (yes, even compared to Four Seasons based on overview of pool amenities haha). Although the only other resorts I actually stayed at were Andaz and Wailea Beach Resort Marriott. Reason being that rooms are exceptional (all suites) and I highly recommend upgrading to ocean view if possible. They have prime real estate directly facing the sunset, making each night so memorable. For amenities, pools are more spread out and does not feel as claustrophobic compared to Four Seasons in my opinion. I'd choose Fairmont again for our next trip. Special shout out to the housekeeper going above and beyond who shapes our lei into a heart each time they tidy our place. This person deserves a raise/promotion. Barry the manager at the hotel breakfast buffet also feels like family; just so warm and friendly. Also deserves a raise or promotion.

Our stay at Fairmont Kea Lani had some positive moments thanks to Luz, Dani, the bell team, and the…read morekind staff at Ko Restaurant and Pilina Bar. However, the overall experience was disappointing and stressful, especially given the circumstances of our trip. This was my children's first real vacation, and we were celebrating two birthdays (mine and my 8 year old daughter) which the hotel was aware of in advance. Unfortunately, there was no acknowledgment at all -- not even a small gesture like a cookie or note, which was surprising for a luxury family resort that promotes personalized guest experiences. We were traveling with three children (one on crutches) and a medically fragile senior with mobility limitations, yet staff did not provide meaningful assistance coordinating accessible airport transportation, forcing us to rely on Uber to make our flight home. The front desk only consistently made me aware of how expensive transportation costs were, as if I could not afford it! I was highly offended. Why would I vacation in Wailea if I can't afford to go to the airport? Why even bring that up? On our departure day, we requested a hospitality suite so our family could shower before a evening flight. Multiple staff members incorrectly told us no such option existed and suggested we use public outdoor beach showers where kids wash their feet off, which is not appropriate for children or an elderly disabled guest. Another staff member suggested that I purchase a spa pass for $75 per person to shower before our flight, but said the children could not shower there. Only after repeatedly asking multiple front desk employees, did Luz, my saving grace, who obviously has common sense, arranged our access to a hospitality suite at the last minute. I was charged $350 for the hospitality suite, but I appreciate her professionalism.

Totally disgusting! The bedroom, bed and pillows smell like body odor! Do not stay in this place…read moreit is horrible! The bedroom smelled so bad we took the sheets off the bed and found all the in bedding and the mattress with urine stains everywher!!!

BEWARE---Sugar Beach Resort ---We stayed in room 115. We will never come back to this dump…read more -Disappointed! We have been coming here for years 17 and took a break for a few. We came back Oct 1st 2025- and was so disappointed to see how this place has gone down. -- There was no wi-fi available for this room. To top it off I has just come up from beach to make an important call. Had to go on deck outside- no service in room. poorly managed, amenities are not accurately depicted in the pictures posted online. Renters beware. Condo does not address repairs before rental is vacant. -The AC unit is filthy None of my concerns were ever addressed after many text messages and calls. I spent my time calling and text messaging. This is not the first negative review of this complex. They date back to 2012. This is an ongoing issue and all they care about is renting regardless of the condition of the units. If a Maui condo lied about a functioning hot tub and Wi-Fi, you should immediately document the issues and contact the property management or booking platform to request a refund or compensation for the misrepresentation Look for reviews from other guests to see if these problems are recurring, and understand your rights as a consumer in such situations to ensure fair resolution