This is a very nice resort hotel. Our king bed room had a marvelous ocean view. Our room was…read morespotlessly clean and the bed was very plush. This room also had a terrace overlooking the Pacific ocean where we could enjoy the view and trade winds. This hotel is right on the beach and has a lot of fun amenities and activities on site. If you prefer you can also walk next door to the Hyatt Vacation Club and enjoy some quiet time at their adult only pool. On check in we were helped by Jeff on the World of Hyatt desk. Jeff is a wonderful human being who is caring empathetic and is a master of customer service. He is an outstanding problem solver. Jeff is warm, welcoming and attentive to detail. He is also fast and efficient. It is clear Jeff does the work of ten people and accomplishes it with style and grace. It is outstanding people like Jeff that convinces me of the value of Hyatt Globalist status and motivates me to only book my hotel stays world wide with Hyatt. Double highly recommend.

Everything we experienced from this hotel was fantastic! While waiting for our Lua Hula show to…read morestart. We posted up at a bar to get some adult beverages. We were a few hours early. We had a large group. Our bartender was awesome. Walked around to look at the Decor that this hotel has to offer. Not dissapointed at all. Very fancy. At the end of the night, after the Hula show was said and done. It was easy to get our rides share in the front doors. The workers were very courteous. The Hula show was entertaining. The food was just okay to me. The drinks were superb! I would book a room, dine and enjoy the entertainment of this hotel. Beautiful place right on beach front property!

Our trip to Maui at the end of March was outstanding. The Kaanapali Ali was the best choice for our…read morevisit. Our condo unit was perfect - spotlessly clean, beautifully decorated, and outfitted with upscale equipment and supplies. Each and every staff member (almost) we passed or sought for info was courteous, friendly, and helpful (the two concierges at the pool, not so much). We arrived the day the second Kona low passed, yet somehow, the property looked unscathed. Management was exceptionally communicative about minor issues as they arose - everything was handled quickly. We look forward to returning and plan to stay in the same unit - none could be better!

Let me set the stage. It's not a five star hotel resort. We rented it as an AirBnB managed by a…read morefront desk. No daily cleaning. Dump your own trash, etc. So for this type of rental, it's top notch. Here's why: The location is perfect. 5 min walk to Whaler's Village. Only 20 min walk all the way to Black Rock, the furthest beach away in the cove. Quick drive out to Highway 30. Easy, and I mean easy access to Lahaina (south) and Honolua or Kampala Bays (north). Choose if you want to shop grocery at Times or Safeway, same distance. Really perfect location. Our apartment was incredible. It didn't face the ocean but that's ok. They have some that do, or the pool. It was huge. Nicely decorated and clean. Lots of space. Two bedrooms and sofa bed. Foosball table. Beach stuff to borrow and even a wagon to haul stuff. Parking garage right there. Always found an open space. Bell hops were helpful and friendly. They got nice gym, clay tennis courts, swimming pool, hot tub, and BBQ grills. All well kept. I could go on but why? It was great condo to stay.

I really enjoyed my recent stay at the Westin in Kaanapali. I'd say that it checked the boxes in…read moreevery regard that was important to me - convenience, great location, updated facilities, and family friendly. I came here late April 2026. When you first arrive and walk into the lobby, it is quite stunning. I don't know when their latest renovation was, but it feels updated within the past 7-8 years, modern but also keeping that nice Hawaiian touch. You're welcomed by several live plants and flowers covering the walls in the breezeway when you walk towards the front desk, and can spot a waterfall and koi pond. Rooms - As Marriott Bonvoy members, we luckily got upgraded to the room with view of ocean and expansive pool area - literally looks like the picture featured on this Yelp review. It's a stunning view. The room itself was also nicely updated! It felt modern, yet still cozy and inviting. We got 2 queens, and it seems that every room comes with a balcony. We all loved the balcony - great way to be outside and enjoy the weather, live music, and dry your swimsuits. Anyway, the room itself was very comfortable, and it's hard to find updated rooms in Maui for a somewhat decent price. I think my only complaint is that it was a bit small - it was ok for the 3 of us (2 adults + 1 toddler), but I can't imagine coming here as a family of 4 with teenagers, and have to squeeze into the small room. Swimming pools - there were several to choose from, including a designated kid's pool, regular pool, and adult only pools. They were each nicely designed and landscaped with the trees - there were several slides for each pool, and designed in such a way where you couldn't even notice them. Also, the adult pool was hidden, so little ones aren't tempted to access the adult only pool, and I'm sure it worked well the other way by not being able to hear the kids! The towel process was a little annoying. We were given several towel cards good for each towel. But the annoying thing was that we had to carry separate towel cards separate from our room key, that was a wristband. Might as well just combine the two to make it more convenient for guests? Not that it was a huge hinderance - just a suggestion. Beach access - you are basically right there, on a public beach. It was extremely convenient to be right there, grabbing our towels from the hotel and using them for the beach. If you want lounge chairs, umbrellas, etc. though, you will have to pay a fee to rent them. Obviously it's not as nice as other hotels that have that all set up for you, like we've experienced in other countries, but hey, it's just the Westin. Restaurants - There aren't too many restaurants to choose from here - but we did really enjoy the Hale Moʻolelo Restaurant/Bar. We didn't actually eat here at all, but enjoyed cocktails here every night. They have live music DAILY each evening, and welcome all ages, including our toddler. I was getting tired of the Hawaiian tiki drinks, started ordering regular cocktails, which were decent. The live music alone was wonderful each evening. There was also the Ulu Kitchen by Merriman's, which we were somewhat interested in trying, but never got around to it. Marriott Bonvoy members also get free breakfast with their stay. They did not have a designated breakfast restaurant, unfortunately, but rather they gave us credit for the convenience store that served hot food and other beverages. They had options such as Loco Moco, scrambled eggs and potatoes, acai bowls, spam masubi. Honestly it was all very disappointing food - my daughter really only liked the spam masubi that didn't seem worth it for one entree item. We did utilize the free beverage for bottled water each day though, which was convenient. Location - was wonderful too. It was located right next to Whaler's Village, which is a shopping center with lots of restaurants, coffee, an ABC store, etc. It's a short walk, and we walked here each morning to get coffee, have my toddler run around, and also walk around with her in the stroller during her naps. The hotel is also located with just a few minutes drive to Lahaina, where more restaurants were. Amenities - they have random pet parrots that come out during the daytime, which my daughter loved seeing each day. Fun to see the fish in the koi pond. Also, they have random vendors/activities in their breezeway where the shops are, including pineapple tasting, hat making, etc. which can be fun for the little ones. The arcade was also pretty amazing. Some of the games have this "play until you win" feature, which was really nice for all kids playing to win something. My daughter was hooked. Elevators can be slow. We found that the ones located on the side closest to the front desk were faster than the ones closer to the Arcade! Just realize that this place seemed like it was intended for families, but it was executed quite nicely. Would highly recommend.

DONT stay here if you want calm or any sort of peace unless you love a sea of humanity! Especially…read morethe south tower near the convention center! They have almost nightly Luau activity till later than we sometimes stay up after getting up at sunset and a Long Beach day. It's fine to see and hear once but this is ridiculous. They also host huge corporate events that literally take over the whole place and make late noise. Rooms are tiny that we saw others in and staff is clueless. They let people have room parties until well into the morning keeping the whole floor loud even after asking their feckless security to handle it. Like 2am with 20 plus people in a little room and slider door open. Staff just began to hang up when called and it took going to the front desk and yelling a lot to affect the closure of one of these room parties. Good luck with the sea of crap around the pools too! We have stayed at the other Westin North before and it wasn't much better so we won't be staying at a Westin anytime In the future.

We stayed at Marriott's Maui Ocean Club again a couple of weeks ago, this time in the Lahaina…read moreTower--one of the newer, more recently built/renovated towers. I was hoping to stay in the Napili Tower, mainly because I liked the pool area better--longer, more spread out, and largely oceanfront. That said, the Lahaina Tower ended up having its own perks. The biggest one is that it's right next to the self-parking structure that's used for the whole resort, which makes coming and going incredibly easy. If you're staying in the Napili tower, self-parking is all the way on the other side and I would recommend using valet instead to save you the walk. Our room was spacious and comfortable, technically "oceanfront," though it felt more like oceanview. Still, no complaints--the view was lovely, and the room itself had a convenient kitchenette with a fridge, sink, and all the basics (plates, utensils, etc.), which made snack time quick and easy. The Lahaina Tower also has its own smaller pool area, plus a few fun extras like ping pong and foosball. It's also right by Longhi's, if you're looking for an easy meal. If you want more action, the main pool area--with the large, winding pool and additional dining options--is just a short walk away. The weather during our stay wasn't the best--it was actually pretty chilly by Maui standards following the heels of two major storms--but we still had a great time. Between the comfortable room, convenient location, and easy access to everything on property, it made for a relaxed and low-effort getaway. While the resort may not be the newest, we really like the main pool area. I'll definitely opt for the Lahaina/Napili towers again next time. This is a great resort, especially for families looking for a laid-back Maui stay with nice views and plenty to do.

Maui Ocean Club - Beautiful Resort with a Few Pricey Spots…read more Stayed at the Maui Ocean Club and overall had a great experience. The property has everything you could possibly need -- pools, beach access, restaurants, shops, BBQ grills, valet parking and activities all within walking distance. It's a perfect spot for relaxing and enjoying the island without ever having to leave the resort. That said, some common items are definitely overpriced, and you can find better deals just a short walk or drive away. Still, the $50 all-you-can-drink option (coffee, tea, juice, and soda) was absolutely worth it -- super convenient and a great value for resort guests who want unlimited refills throughout the day good for the entire stay. Beautiful grounds, friendly staff, and an unbeatable location right on Kaanapali Beach. Just be prepared to spend a little more for the convenience.

Great stay here! Beautiful view from our room…read more They have a great gym area and in front of that they have all the games you could think of: jumbo scrabble, jumbo checkers, jumbo chess, pool, pong, and shuffle board. They're currently under some renovations so some shops are closed at the moment but they have a lot of shopping options when open. Pool service is wonderful, they are so nice and helpful. At most hotels the pools are so basic but THIS pool was SO FUN!! They have a water slide that is even fun for adults, they have a huge waterfall you can swim through and the pool wraps all the way around. Perfect access to the beach area too. Ps. If you're hanging out by the pool or bar, order the pork nachos! You won't regret it ;)

We had a great stay here. It's been a few years since we last stayed here…read more Many upgrades occurring - it looks like they are changing out many of the room, construction was busy during our stay. The grounds are beautiful and the location is premium. There was a small amount of holiday decor to keep things festive. Every staff member was friendly and nice. The only problem we had was the hot water in our showers weren't consistent. The last couple of days the showers were lukewarm. My husband contacted the manager and we were comped $100 towards our bill. I have to say, the loss of Lahaina town has made an impact, For the west side, there are fewer places to roam other than whalers village. Overall, we loved our visit. We appreciate the accomodation made for lack of hot water to shower. I would recommend staying here.

The Hyatt Regency on Maui is perfect for families to relax and play…read more The hotel staff were all great from people at check in, room service, and pool side, and for activities were all great and friendly. Always aloha and helpful. The pool decks on the regency and club sides are both great pools. The regency side has the kiddie pool with the slides and pebbled play area. The club side pool is large with plenty of lounge chairs for relaxing. There is always someone walking around to take food and drink orders. It is so helpful when I'm watching multiple kids. The food options in the resort had a good variety from dine in restaurants to snack shop, from choices of American to Asian fusion. The hotel layout encourages walking to enjoy the environment. I was able to put in 10-12K steps each day. The elevators are fast! The daily free activities are great for all ages and held in one of the pools or on the lawn with a great view of the beach. The best sunsets has to be right on the beach at the Hyatt. You can also borrow folding beach chairs from the hotel for the beach or take on excursions.

My family stayed at this amazing resort from October 30 through November 2, and I have so many…read morepositive things to say--I'll probably still forget a few! The property is a large, open, tropical paradise filled with lush gardens, koi ponds, and an impressive variety of wildlife. The architecture blends Asian influences with classic Hawaiian touches, and I really enjoyed reading about the Hawaiian artifacts displayed throughout the resort. One unexpected highlight was the number of friendly feral cats wandering the grounds--my son made it his personal mission to track them down for pets. The hotel also hosts parrots and, believe it or not... penguins! Yes, penguins in Hawaiʻi. The resort participates in a species rehabilitation program for African Penguins and follows strict care guidelines. They offer daily feedings with a short presentation, and the staff were incredibly sweet and knowledgeable. My kids were absolutely captivated. We happened to visit during Halloween weekend, which is a big deal in Hawaiʻi--and Kāʻanapali was no exception. The hotel staff transformed the convention center into a full-blown haunted mental hospital. It was so spooky that my kids refused to go in... and honestly, I didn't want to go in either! Instead, we walked over to the Fisherman's Village for trick-or-treating, which was a great family-friendly option. I do wish we had made advance dinner reservations, though--the restaurant we ended up at nearby was not very good. We stayed in a room with two double beds, a patio, and a nice bathroom. Thanks to a Guest of Honor upgrade, we enjoyed an oceanview room overlooking the pools and beach, with stunning sunsets every night. The upgrade also gave us access to the Regency Club, where the complimentary breakfast was a wonderful perk. Small win of the trip: we bought a cooler bag from the hotel store for only seven dollars--my wife and I were very pleased with that find! LOL The pools are ultra fun and clearly designed with kids in mind. There's a suspension bridge, waterslides, and plenty of little adventures for them to get into--including a shave ice stand nearby. Beach gear rentals were pricier and more limited than I expected, but the beach itself is gorgeous. The waves were small during our stay, but the current was surprisingly strong. We brought our own snorkeling gear, and I had some of the best snorkeling I've done in years right in front of the hotel. Tip: Go early in the morning before the wind picks up and reduces visibility. We also attended the on-property lūʻau, Drums of the Pacific. It's definitely commercialized but still very well done. My kids loved the temporary tattoo station, and the entertainment overall was excellent. There were a few downsides, though. The host was hard to hear for much of the event, and the fire dancing portion--something my son had been excitedly waiting for based on the posters--was surprisingly short. He was a bit let down. Also, the Mai Tai drinks were extremely sweet and a bit light on the alcohol. We had lunch at the pool several times, and the options were surprisingly good. The kids were thrilled with their nuggets and burgers, and poolside service was attentive--especially when tipping generously. Every staff member I encountered was kind, courteous, and genuinely full of aloha. Their positive energy made our stay even better, especially compared to another hotel we stayed at during the trip. Although I would not attend the lūʻau again, we would absolutely stay here again

We have stayed at the Westin Kaanapali Ocean Villas a few times now. It isn't the nicest resort on…read moreMaui or in Kaanapali and it doesn't have the best food. But it does have a lot of other things going for it. Our favorite is the location to the boardwalk and the super easy access to the most beautiful beach. Perfect for morning walks. Snorkeling is incredible there. Also turtles, sometimes dolphins, monk seals and tons of whales during whale season. You have to pay $90 for two beach chairs and an umbrella. $36 for just an umbrella. Parking is $35 a night. It all adds up quickly. If you want a lounge chair at the pool, you have to get up by 5 AM to get the one you want. They have activities all day and live music most nights- really enjoyable to sit by the fit pit, watch the sunset and live. The rooms are hit and miss. Sometimes we get an ocean view where you can see a sliver of water. Another time we were next to their laundry units, which were loud. Other times we were ocean front and it was incredible to watch the whales. The little kitchenette is perfect. They are well stocked. And I love that you can do laundry. They clean the rooms every two days but you can ask for supplies if you need anything.

The property is run down. Like they are letting it deteriorate…read more The staff is is the rudes. I have treated poorly last year and thought it was a fluke. My sister called me crying today because the treated like a criminal. She received a text at 1:30 while on the beach telling her that she had to get out of her villa. She ran to the front Bobby and was told that she had 20 minutes to get her stuff out of the villa and was escorted to her to her Villa by security. They made her move rooms and then charged her 2600 for two nights. Of course she is disputing it because they're crazy. Erwin the manager of kaanapali Ocean resorts was rude also. He told her he would be back and left my sister sitting in the lobby. Then somebody named ryland came over and she was also more rude than the next person and actually turned her back and walked away. If you have a choice DO NOT stay at the Westin kaanapali Ocean Resort. There's plenty of other nice resorts where you'll be treated with respect and not a criminal. This is the kind of stuff you can't make up. Absolutely a true story. Worst vacation experience ever!

Review for Branches - free music under the Banyan Tree onsite at Royal Lahaina…read more I love this venue! Free, great local musicians, comfy seats, instagram worthy when lit up at night, cheese boards and cocktails available from a cute little blue truck (Barbara is the best server! 10/10, she knows how to make someone's day by creating a fab cocktail with excellent customer service). Sometimes there is a little craft market beforehand too. Dance under the stars to the music and enjoy a warm evening :)

Fantastic resort. We had such a great experience. It was a short visit but we would love to stay…read morehere again. Staff is so friendly and attentive! Our room was cozy and comfortable. Even with our south facing tower room we had peekaboo views of the ocean, it was great sitting on our balcony. The room had a small fridge, a keurig a blow dryer and a safe. If you're a light packer, they have hand soap, lotion and shampoo/conditioner in large bottles. I typically pack my own but didn't this trip and it wasn't terrible using what was there. The restaurant/bar on site are fantastic. Sometimes there is a line but they usually move quickly. They have lots of food options and we ate there a few times because of the horrible storm. Power flickered a few times but the generator works and seems like even if power is lost you still have a place to eat and the elevators remain working. There is also a small coffee shop with pastries available. We went here when the restaurant had a long line and found they actually have a little breakfast trays for purchase. We tried the bacon and eggs and with a pastry on the side it was perfect. They host a luau, along with other entertainment on site including a spa! It's a great location if you don't have a rented vehicle. There is an outdoor band with a tiny bar trailer and a pool bar. There is a trolley service that travels to the nearby mall. With vehicles, you do have to pay for parking $40/day and $45/day for valet. We chose valet for convenience but the parking lot is not far, just a short walk. It was our first trip to Maui and a bummer with the storm and all the outdoor excursions cancelled but the fact that I can still give this resort 5 stars says a lot.

PROS: Nice rooms. Great views (ours was partial pool…read morearea/beach/ocean. We had a corner unit which was great! Pool/spa area is lovely. Entire property is clean. Quiet. Beach area is nice. Parking is included. Washer & dryer on each floor & is free. Detergent is not included but our suite provided it. Kitchenette is sufficient. CONS: Pool is open 7am-10pm but towel service is 7am-7pm so if you go after 7, you have to bring your own towel. There's no restaurant onsite. There's a snack bar. There's a buffet breakfast that is nice but not great. Parking garage is confusing when it comes to finding your vehicle. Space is limited. Overall, the entire Ka'anapali area is quiet and nice. Everything closes down by 8/8:30pm so if you're looking for an active night scene, Ka'anapali isn't the spot for you. They will try to get you to go to a presentation about timeshares. Don't do it..........

For the price of the hotel im not impressed at all. 2 days into week reservations they denied…read morecleaning service and questioned asking for towels. Food is average at best. Buffet rules are ridiculous! Its 7 - 11am and you cant leave the eating area to go get your child at the pool and come back and eat again or get juice or fruit. Thats what my cousin did. Once you leave area youre done which is ridiculous. No vending machines for snacks or water anywhere so once convenient stores closes at 8 youre on your own for snacks and food. No entertainment evenings or night time. Its a ghost town with nothing to do. Id never stay here again.

Rating: The minute you step foot into the lobby and see the…read morestunning views behind you, you know that you have stepped foot into paradise. From the lobby's balcony, you look out at the beautiful landscaping, the fun pools, and the beautiful ocean staring right at you. The "Magical" Highlights Let's start with the highlights, because parts of this trip were truly breathtaking. * The Beach & Black Rock: The beach was absolutely stunning and surprisingly uncrowded. The most magical part of the entire trip was wading in the water at Black Rock. Two days in a row, I had two HUGE turtles swimming around me; it felt as if they were following me and playing with me. It was the most beautiful sight I've ever encountered. * The Staff: The staff deserves a medal. Every person greets you with a "Happy Aloha" that feels genuine. My husband and I felt like we'd been best friends with the poolside bartender for years. * Housekeeping: The housekeeping staff was absolutely amazing. Every time we came back to our room, it was pristine and very clean. I made sure to leave a $10 tip every day just to let our housekeeper know that we truly appreciated her service. * The Drink: Order the "Put the Lime in the Coconut." It's $22, but it became my very best friend. The Room & The View The hallways leading to the rooms are a tad bit outdated, as are the rooms themselves. However, you are only spending about 5 to 10% of your time in your room anyway. * The Mountain View: We had a room facing the golf course, which offered the most beautiful mountain views. * The Balcony: Our balcony was only big enough to sit one person, but I truly enjoyed sitting out there every morning with my coffee. It's not worth spending the extra hundred dollars for an ocean view when the water is just a short walk away. Pro-Tips for Your Stay * The Pool Chair Hustle: If you want a spot by the pool--especially if you want one with an umbrella--be prepared to put your towels out on the lounges around 6:30 in the morning. By the time you actually head down between 9:30 and 10:00 AM, they will pretty much all be full. * The Safeway Save: I highly recommend stopping at Safeway to pick up items for your refrigerator and having some beer on hand. It helps save a little bit of money considering the other costs. * The $47 Breakfast Gamble: Be prepared to spend $47 on the all-you-can-eat breakfast buffet. Some days it's an absolute hit, others it's a bit of a mess, but the waitstaff and hostesses are always amazing. Take full advantage so you can skip lunch! * The Starbucks Struggle: Expect a 30-minute wait. But hey, who cares about the wait? You are on vacation time! The Cost of Paradise Along with your daily room charge of $600 or above, be prepared for the extras. It adds up very quickly: * $56 daily surcharge fee * $45 daily garage parking fee * $47 breakfast fee (per person) * Extra charges for umbrella and chair rentals on the beach The Verdict: If you want a great pool, a stunning beach, and turtle encounters, this is your place. If you want updated amenities and a bed that doesn't swallow you whole (ours had quite a "dip"), you might want to look elsewhere.

Stayed at Sheraton Maui Resort & Spa for a family trip. The beachfront location on Ka'anapali and…read morethe views are genuinely beautiful, and the grounds are well-maintained. There's a lot to like about the setting itself. That said, this is a large, high-volume resort, and the overall experience reflects that. Pool areas felt crowded, with frequent competition for chairs, and poolside service seemed stretched--wait times were longer than expected for a property at this price point. Food options leaned heavily toward casual, bar-style items, which felt mismatched relative to the premium pricing. Logistically, the resort is quite spread out. Getting from the rooms to the lobby or main areas can take 10-15 minutes depending on location, which adds friction--especially with kids. Some elements of the experience also felt a bit dated and less polished than expected. We also had a child who was sick during part of the trip, which certainly affected our experience, but the high-density, crowded nature of the resort made it harder to navigate that situation comfortably. Overall, this property is likely a good fit for families looking for a lively, busy resort atmosphere with lots of activity. Travelers seeking a quieter, more efficient, or higher-touch experience may want to consider smaller or lower-density options in Maui