We vacation often! However, after spending several days in Waikiki, I must say Marriott Vacation…read moreClub located in Waikiki is top notch. Modern and immaculate accommodations and excellent service during our entire stay. The complimentary laundry was very helpful and appreciated. What a thoughtful gesture! We, also, love the availability of the owner's lounge. It was an awesome asset that we weren't expecting! Richard (our new friend and the most amazing concierge ever) was super friendly, helpful and knowledgeable. His advice and tips helped us navigate the island effortlessly and made our vacay so much fun and very memorable. Amy, one of the activities' organizers was incredible! She also became our friend and was very organized, friendly and patient - making our ukulele lessons, Hawaiian stamping and lei making all great experiences for us! She was so sweet, kind and knowledgeable - even my husband loved the activities. We created sweet memories and learned something valuable with each lesson. Amy really is amazing. Thank you, Marriott, for your significant role in our vacation!

So glad we have this property as an option in Waikiki instead of the run down Ko'Olina resort. I…read morelove that it's a new property and a quick 2-3 blocks to the Sheraton Waikiki. The rooms are spacious compared to what we are use to when we are at the Sheraton Waikiki. I would trade Ko'Olina and Sheraton to stay here any day.

We stayed at Marriott's Maui Ocean Club again a couple of weeks ago, this time in the Lahaina…read moreTower--one of the newer, more recently built/renovated towers. I was hoping to stay in the Napili Tower, mainly because I liked the pool area better--longer, more spread out, and largely oceanfront. That said, the Lahaina Tower ended up having its own perks. The biggest one is that it's right next to the self-parking structure that's used for the whole resort, which makes coming and going incredibly easy. If you're staying in the Napili tower, self-parking is all the way on the other side and I would recommend using valet instead to save you the walk. Our room was spacious and comfortable, technically "oceanfront," though it felt more like oceanview. Still, no complaints--the view was lovely, and the room itself had a convenient kitchenette with a fridge, sink, and all the basics (plates, utensils, etc.), which made snack time quick and easy. The Lahaina Tower also has its own smaller pool area, plus a few fun extras like ping pong and foosball. It's also right by Longhi's, if you're looking for an easy meal. If you want more action, the main pool area--with the large, winding pool and additional dining options--is just a short walk away. The weather during our stay wasn't the best--it was actually pretty chilly by Maui standards following the heels of two major storms--but we still had a great time. Between the comfortable room, convenient location, and easy access to everything on property, it made for a relaxed and low-effort getaway. While the resort may not be the newest, we really like the main pool area. I'll definitely opt for the Lahaina/Napili towers again next time. This is a great resort, especially for families looking for a laid-back Maui stay with nice views and plenty to do.

Maui Ocean Club - Beautiful Resort with a Few Pricey Spots…read more Stayed at the Maui Ocean Club and overall had a great experience. The property has everything you could possibly need -- pools, beach access, restaurants, shops, BBQ grills, valet parking and activities all within walking distance. It's a perfect spot for relaxing and enjoying the island without ever having to leave the resort. That said, some common items are definitely overpriced, and you can find better deals just a short walk or drive away. Still, the $50 all-you-can-drink option (coffee, tea, juice, and soda) was absolutely worth it -- super convenient and a great value for resort guests who want unlimited refills throughout the day good for the entire stay. Beautiful grounds, friendly staff, and an unbeatable location right on Kaanapali Beach. Just be prepared to spend a little more for the convenience.

Great stay here! Beautiful view from our room…read more They have a great gym area and in front of that they have all the games you could think of: jumbo scrabble, jumbo checkers, jumbo chess, pool, pong, and shuffle board. They're currently under some renovations so some shops are closed at the moment but they have a lot of shopping options when open. Pool service is wonderful, they are so nice and helpful. At most hotels the pools are so basic but THIS pool was SO FUN!! They have a water slide that is even fun for adults, they have a huge waterfall you can swim through and the pool wraps all the way around. Perfect access to the beach area too. Ps. If you're hanging out by the pool or bar, order the pork nachos! You won't regret it ;)

We had a great stay here. It's been a few years since we last stayed here…read more Many upgrades occurring - it looks like they are changing out many of the room, construction was busy during our stay. The grounds are beautiful and the location is premium. There was a small amount of holiday decor to keep things festive. Every staff member was friendly and nice. The only problem we had was the hot water in our showers weren't consistent. The last couple of days the showers were lukewarm. My husband contacted the manager and we were comped $100 towards our bill. I have to say, the loss of Lahaina town has made an impact, For the west side, there are fewer places to roam other than whalers village. Overall, we loved our visit. We appreciate the accomodation made for lack of hot water to shower. I would recommend staying here.

We got married here on Valentine's Day 30 years ago. We come here every year for Valentine's Day…read more. The manager Brian is the nicest and caring person. He makes you want to come back. I missed one of the employees who retired. We had an ocean front 2 bedroom in the ground floor which I really don't care for cause I can't have the shades open while I sleep cause people walk by. Michael the concierge is always welcoming when we come. Lisa at the front desk was very helpful too.

Beautiful location with updated rooms and common areas. The staff are excellent and really take the…read moretime to get to know you. The pool staff (Michael, Mikayala, Nathaniel, George, and Denver!!) really made our trip. They stopped by to see us each day and made us feel so special!! We will be back!

Wailea Beach Resort is such a special place. We got married here on April 13. Their staff is so…read morekind and communicative and took care of everything for us. Thank you to our wedding coordinator, Elena, for taking care of everything for our elopement and ensuring that everything ran smoothly down to the small details like fashion tape for my lei. The grounds are so well kept and stunning, the rooms are clean and our housekeeper found cute ways to add special touches to our clean. The lobby bar staff is hilarious and makes a dang good cocktail as well. Overall we had the best time and are dreaming of our next trip here. This place will always hold a special place in our hearts.

We had an absolutely incredible experience at the Wailea Beach Resort Marriott, Maui, and it's…read moreentirely thanks to Adrian Morales. After multiple flight cancellations left us stranded in Maui, we found ourselves in a stressful and uncertain situation, especially traveling with both our family and my in-laws. On top of that, Maui was experiencing torrential rain, flooding, and road closures. It could have easily turned into a very difficult trip. Then we met Adrian. He stepped in with urgency, empathy, and an incredible level of care. Not only did he find rooms for us on short notice, but he secured an oceanfront room as well as another room with perfect access to the pool. He was extremely accommodating and thoughtful in every detail, making sure both sides of our family were taken care of. What stood out most was how genuinely he cared. Adrian didn't just solve a problem, he completely changed the trajectory of our trip. In the middle of chaos and uncertainty, he created a sense of calm and turned our stay into something truly special. The resort itself is an absolute oasis in one of the most beautiful parts of our country, but it's people like Adrian who make the experience unforgettable. We are incredibly grateful for everything he did for us. If you have the chance to stay here, you're in amazing hands. And if you're lucky enough to work with Adrian Morales, it will elevate your entire experience.

We had such a great stay here. The property is beautiful, the pools are relaxing, and the access to…read moreA-Bay is perfect -- just a short, easy walk to a gorgeous beach. The resort never felt overly crowded, which made the whole trip feel really peaceful. Our room was cleaned every single day, and we loved that they offer free washers and dryers for guests. It was such a nice perk -- we dried our towels daily and didn't have to deal with sandy, damp stuff in the room. Everyone we interacted with was so nice. The bell desk even held Tim's glasses for us so we could go out one evening without worrying. The concierge team was also super helpful and actually helped us book our next Marriott stay in Kauai. The on-site restaurant, Hawaii Calls, was great -- amazing Mai Tais and solid food overall. The only thing I'd skip is the little coffee shop; we paid for parfaits and it just wasn't worth it. The only minor downside was that our oceanfront balcony wasn't quite as "oceanfront" as we expected for the price, but it was still a lovely room and didn't take away from the experience. We loved our stay here so much we already booked another Marriott for our next trip. Beautiful resort, great service, and a perfect base for exploring the Big Island.

We've been coming to the Waikoloa Hilton for about 15 years now and have visited a handful of times…read moreover that stretch. With that history, I can say with confidence that the experience has noticeably declined and our most recent trip made that hard to ignore. The biggest frustration is the cuts to on-site transportation. The boats that used to ferry guests around are largely gone, and the tram service seems to always be down. That leaves you walking and this is not a small property. Depending on where your room is, you're looking at close to half a mile to a mile between points, which is brutal when you have kids, luggage, and all your gear in tow. The on-site activities and amenities have also thinned out compared to what they used to offer. It just doesn't feel as full and vibrant as it once did. That said, there are still genuine highlights. The valet service was excellent, incredibly kind, and complimentary for us. The day pass option is solid if you want to come for a visit without staying overnight, and towel rentals are included with that service. The resort's layout is actually a plus in one way if one area gets too crowded, you can easily move to a completely different pool or section and have an entirely different experience. The ocean connection to the resort is genuinely special too we went snorkeling and spotted turtles and fish right there, which was a highlight for our whole family. The hotel rooms feel like they've slipped in quality over the years, and the buffet prices have gone up significantly while the food quality hasn't kept pace. Convenient? Yes. Worth the price tag? Not really anymore. My honest recommendation: skip staying on property and instead Airbnb or find a different t nearby timeshare we've done it and it's a great way to enjoy the area at a much better value. Then come do a day visit at the resort to enjoy the amenities without the overnight sticker shock. We still love Waikoloa and will keep coming back, but the resort itself needs to invest in what made it great a decade ago.

We have stayed at the Westin Kaanapali Ocean Villas a few times now. It isn't the nicest resort on…read moreMaui or in Kaanapali and it doesn't have the best food. But it does have a lot of other things going for it. Our favorite is the location to the boardwalk and the super easy access to the most beautiful beach. Perfect for morning walks. Snorkeling is incredible there. Also turtles, sometimes dolphins, monk seals and tons of whales during whale season. You have to pay $90 for two beach chairs and an umbrella. $36 for just an umbrella. Parking is $35 a night. It all adds up quickly. If you want a lounge chair at the pool, you have to get up by 5 AM to get the one you want. They have activities all day and live music most nights- really enjoyable to sit by the fit pit, watch the sunset and live. The rooms are hit and miss. Sometimes we get an ocean view where you can see a sliver of water. Another time we were next to their laundry units, which were loud. Other times we were ocean front and it was incredible to watch the whales. The little kitchenette is perfect. They are well stocked. And I love that you can do laundry. They clean the rooms every two days but you can ask for supplies if you need anything.

The property is run down. Like they are letting it deteriorate…read more The staff is is the rudes. I have treated poorly last year and thought it was a fluke. My sister called me crying today because the treated like a criminal. She received a text at 1:30 while on the beach telling her that she had to get out of her villa. She ran to the front Bobby and was told that she had 20 minutes to get her stuff out of the villa and was escorted to her to her Villa by security. They made her move rooms and then charged her 2600 for two nights. Of course she is disputing it because they're crazy. Erwin the manager of kaanapali Ocean resorts was rude also. He told her he would be back and left my sister sitting in the lobby. Then somebody named ryland came over and she was also more rude than the next person and actually turned her back and walked away. If you have a choice DO NOT stay at the Westin kaanapali Ocean Resort. There's plenty of other nice resorts where you'll be treated with respect and not a criminal. This is the kind of stuff you can't make up. Absolutely a true story. Worst vacation experience ever!

We loved our stay. First stop off the plane Costco. The…read moreresort staff is used to this behavior & has storage tubs and carts to contain the massive purchase of food and booze in the rental car. The two master bedroom suite with comfortable king beds, shower ,tub,safe,Bose sound bar,full kitchen with bbq tools for grilling was spacious, clean, nicely appointed and a fun party center savings us thousand's in bar/restaurant tab's. (20 clean, stainless BBQs downstairs for use by the guests & they were busy from 12 noon to 3am.). We were in the 5th floor with a nice view of the mountains and an outdoor patio/dining area. One draw back was the sporadic fire alarm's, causing the evacuation of the building (real drag @4am). We found out most of these were false alarm's caused by improper ventilation while frying food, burning food in your room.. Helpful friendly employees, beautifully maintained ground's, numerous pools @ least on that is Adults Only, lengthy walking paths, along the beach to other restaurants, resort's, shopping.. Good Snorkeling in the beach in front of the Pool section.

We've stayed at The Westin Nanea a handful of times now, and every visit reminds us why we keep…read morecoming back. The two-bedroom villas are honestly one of our favorite things about the property--so spacious (over 1,000 sq ft!) and thoughtfully laid out. Their 3-bedroom villa is even bigger! Whether we're celebrating birthdays or hosting a mini family reunion, it's always accommodated our group comfortably, with room for kids to play and adults to relax. There's never that cramped feeling you sometimes get in hotel rooms, and the kids especially loved playing hide and seek with all the little corners and hiding spots throughout the room. While it's mostly a timeshare property, Nanea still has that easygoing resort feel. The pool area isn't the biggest or greatest, but it's well-designed with areas for both kids and adults, plus a handful of jacuzzis scattered around for a nice soak. We've also grabbed drinks at the bar (yes, it's a bit pricey--but on par like at most resorts), and the food is decent if you want to stay on property and keep things simple. During busier/peak times, lounge chairs around the pool fill up quickly, so come early if you want to lock down a good spot. We've also made good use of the BBQ areas during our stays--great for grilling up dinner and enjoying it at one of the outdoor tables with the whole family. Just get there early or during off-times because it can get BUSY. The beach that fronts the property has some surprisingly good snorkeling as well when the tide is low and the water's calm with clear visibility, and plenty of fish. And when you're ready for a cool treat, Big Wave Shave Ice (just a short walk away near the lobby) always hits the spot. Bonus: the first night of valet parking is free, which is a nice little perk. If you're hosting family or friends who aren't staying at the resort, there's convenient public parking nearby at Airport Beach, making it easy for guests to pop by for a visit. All in all, we absolutely love The Westin Nanea. It's the perfect blend of spacious, family-friendly comfort with just enough resort-style amenities. Highly recommend--especially for families or larger groups looking for a home base on Maui.

I really enjoyed this spa. It was very peaceful and well equipped. There was a lovely eucalyptus…read moresteam room, a sauna, cold plunge, hot tub, multiple relaxation rooms ... all with special touches. Cold washcloth infused with an amazing scent, cucumbers for the eyes, flavored waters, a tea station, and light snacks. They had every needed toiletry. Everything was well kept and refreshed after each use. My massage with Holly on 1/5 was amazing. So relaxing. She allowed me to talk until I was calm (I get a little nervous with a new person) and made sure I was very comfortable. The massage felt so good I almost fell asleep. I felt amazing afterwards. No aches and pains. I felt 20 years younger. Thank you Holly. You're amazing!!! I came back 3 days later and had a massage from Piper. It was not relaxing. I'd call it more energizing. She worked the muscles hard. A very different massage. I definitely did not fall asleep during this massage. No talking, the music was annoying and the temperature was extreme. Sadly not my preference but might be someone else's. (My impression was the Holly let the client direct the massage where Piper told the client how the massage was going to happen). I will make sure I request Holly and change my schedule to match hers if necessary. She relaxed my muscles and touched my heart and soul. Mahalo. The receptionist is really sweet. She's nice to talk to and very knowledgeable about the shop and various things in the shop. She remembered my name when I called back to switch days and times. Susie was a great attendant. Everything was clean and well stocked. She even made sure the kettle water for my tea was hot. Thank you!!!

We stayed at the Ritz for my husband's work event. We were greeted as soon as we walked in and they…read moreheld our bags while I took a walk on the coastal walk and called me when the room was ready. The staff brought our bags up quickly after and set up our bags. There are two closets and a mini fridge in between. They also have a safe in a very unique area. The bathroom is large with a separate toilet room however due to the layout the shower is a bit small - not conducive for shaving your legs.

Rooms were great! Spacious and new of course. Concierge Kristen was totally rude and out of line!…read moreWe were exhausted and b/c we didn't want to book anything from her long winded speech she was like...."Oh well I'm just doing my job!! Goodbye!! REALLY!!! Get rid of her!!! Everywhere we have stayed with Hilton, same old crap....have to listen to same old story about upgrading our time share! We are on vacation!! Leave us alone!!!! Do not get sucked up into HGVC!!!!!

We had high hopes for Maui Bay Villas as long time HGVC we have had the privilege of staying in…read moresome beautiful properties. Our favorite being Kingsland & Waikoloa Village on The Big Island. We have been looking forward to the opportunity to visit the new Maui Bay Villas but were left feeling severely underwhelmed with this property. The room itself is updated and in great condition, but the premises are lacking.. Pros: quiet area near Kihei, good for families looking to hang out by the pool, large pools, water slide. Cons: small fitness center, no water in fitness center or filler stations anywhere on premise, pool across the street requires a separate key card that must be checked in and out each day, pool gates are locked until pool opens which forces you to walk around the entire property to get to places like the lobby or fitness center early, limited/no special events like live music, activities, etc. jacuzzis where down for maintenance throughout the duration of our trip. Only 1 restaurant on property with a menu on the smaller side.