Recently purchased a pair of prescription sunglasses via mail order (Randolphs) and wanted to leave…read morea comment about the process. I had talked with Trish over the phone and she was very helpful with letting me know what I would need, as well as what options I had to work with. Once everything was finalized, they shipped them to me (live out of state) and I am super pleased with the final result. Wonderful customer service and product.

Outstanding and friendly service. Excellent selection of the most recent styles of sunglassesread more

After this initial post with my negative experience, the manager of the store reached out to listen…read moreto my concerns directly. Then he not only apologized, he went out of his way to make sure the situation had been rectified. I really appreciate the follow up and professionalism shown by Mike.

Amazing service, everyone was kind and welcoming. The manager Mike went above and beyond to make…read moresure my son who has very poor sight would be comfortable with his new glasses! We usually have such a hard time with my son feeling confident but the staff really went above and beyond fitting and getting him right!!!

They ordered the wrong contacts for me which results in a credit on my account of $100. When I…read morecalled back 3 months later to reorder more contacts, they refused to order them because they said I owed them a $40 copay. When I brought up the credit, they acknowledged the credit but stated they could not take the copay from the credit and they also refused to refund me the credited money. I had to get the attorney general's office involved to get everything resolved because they refused to release my money for months. I will never go back!

"I visited the West York location for an eye exam. Staff appeared confused about which prescription…read morewas mine, and I was initially given the wrong prescription. The situation took considerable time to resolve. When I finally received the correct prescription and was leaving, I felt that staff were laughing about the situation rather than taking my concerns seriously. This was frustrating and left me with little confidence in the office's organization and customer service." That kind of review is clear, professional, and difficult to dismiss because it focuses on your actual experience. And for what it's worth, being handed the wrong prescription is a pretty significant mistake when you're talking about eye care. A review describing that experience is completely reasonable. Tammy Fritsch York, PA Twfritsch@hotmail.com

One of York's brightest gems. I've never bought anything in here that is not of the highest…read morequality. You can tell that they take pride in everything they put out on the sales floor. I've yet to come across anything that looks like second- hand. Equally important is the way they make you feel when you come in to the store. I shop here when I'm in the city, which is not as often these days as it used to be, but every single time, I'm made to feel recognized and so welcome. Truly one of my favorite businesses in York!

Such a unique store! I find something cool every time I stop in! The owner, Alex, is very…read morediscerning with the pieces she consigns. The closing is always close to New. Incredible deals on Amazing designers. There's shoes, jewelry, purses and all sorts of clothing. I've also consigned here. The process is simple, you can schedule an appointment online and bring your items in. She provides a complete list of brands and items she will accept. If your items don't sell, she'll happily donate them for you. If your item sell, you'll get your check regularly. If you're looking for glamorous, name brand items an extremely reasonable prices, stop in and check it out. Best part, you're supporting a locally-owned business!

Went here for an appointment today and the whole experience was great. Genesis warmly greeted me…read morewhen I came in and took me straight back even though I was pretty early for my appointment. Dr Smith was kind and took his time to address concerns about some genetic eye conditions in my family and gave a through eye exam. Jenn was great on assisting me on choosing frames and being transparent on the costs with different lens options. Everyone here was very pleasant and nice.

I have been a patient of this practice for 20 years and have nothing but high praise for Dr. Smith…read morebut the front office staff are definitely not customer friendly, in fact quite disrespectful. I would not recommend this practice to anyone.

This seems to be a very nice place to go for some lunch and shopping. Sadly, the flea market area…read moreof the building will be closing down in a few weeks. So it will pretty much just be the one little restaurant at the entrance and a bunch of various art studios scattered about.

For visitors - a wonderful experience, beautiful spaces, and a meticulously restored interior…read more For potential tenants - the leasing process was incredibly misleading. Important costs like utilities (about $100/month) and a "total due at signing" nearly four times the advertised deposit were never disclosed on the website or over the phone. What's advertised is not what's in the lease. Felt dishonest and disingenuous - ultimately we chose not to move forward and I would only recommend this facility with intense scrutiny of their leasing process.

Very high quality furniture and decor. Excellent service and friendly staff. Appreciated the…read morewillingness to come to our house and advise on window treatments. So much better than big box stores!

My absolute go-to place for all home decor and window coverings. The owner, Susie, goes above and…read morebeyond to make sure you have the best experience possible.