I just made a yelp account so I can warn everyone I know about this place. I never write reviews about companies. I don't have time normally, but this place impacted my well being so negatively that I will write reviews on every media platform possible to save everyone the trouble of going here. Never go here! This company doesn't care about customer well being one bit.
January 1st I purchased a pair of Oakley Holbrooks here for $168.40. The salesperson accidentally double charged my card and told me she canceled the 2nd transaction so the money wouldn't be withdrawn from my account twice. She said she couldn't print me a receipt because their machine wasn't working but her manager Scott would contact me and email me one. January 3rd I noticed I was missing an unusual amount of money from my bank account and still had not been emailed my receipt. I had been double charged! I called Scott, he thanked me for calling and took my debit card info, I was assuming for means of refunding me. He then charged me a third time! After I explained I was expecting to be refunded he said that I actually had not paid for the sunglasses and he was making the first transaction. He emailed me a receipt for THAT transaction only after I called to ask what was going on. As far as the other amount withdrawn from my bank account, it is now January 16th and i have had to initiate every phone call and every communication with this company to get my money back. No one has given me receipts for the original transactions. I returned my sunglasses and am wiping my feet of this company. I was given a promo code with 30% off my next purchase. I just tried the code online and it is invalid. This is a dirtbag of a company. I still do not have my money back. I am about to call the police. NEVER GO HERE EVER! read more