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Sunglass Hut

1.0 (2 reviews)
Open • 10:00 am - 9:00 pm

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Puyallup Vision Source

Puyallup Vision Source

4.1(32 reviews)
2.2 mi
•$$

Came in for an eye exam and contact lense fitting. Reception was great, the assistant that took me…read morethrough the pre-exam was great. No longer a first rate facility - MUCH more expensive than Dr Linton owned it.

My wife sees Dr. Linton and has known of him for some time and set the appointment for me. Finally…read moretaking the plunge and getting contacts even though I have a phobia of putting things in my eyes...even drops. When I got there found I wasn't seeing Dr. Linton, okay no biggie. After all the exam and tests and whatnot was told I'd be given some trial lenses to work with and learn with and I would get a call in a few days to see how I was doing and to let me know when my lenses would arrive. The woman that was to help me with my trial lenses was rude and not helpful at all. I had to find out from a co-worker that they could be inside out... and then my wife showed me how to tell!! Well, I got 2 different strengths on the trial lenses which was tough to adjust to, and I got 7 lenses and told to throw them away at the end of each day. Okay, 7 lenses are not going to last very long especially when I have 2 eyes and that equates to 3 days and one left over! This was all on the 6th of January, it is now the 20th!! No calls, no lenses!! I have called and called...no answer and left a message asking for some answers... nothing!!

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Puyallup Vision Source
Puyallup Vision Source - Colby rocking his cool shades they give you after dilating your eyes:)

Colby rocking his cool shades they give you after dilating your eyes:)

Puyallup Vision Source - At the office they allowed him to play with all the tools. (Ignore the droopy eyes, they had just numbed/dilated them.)

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At the office they allowed him to play with all the tools. (Ignore the droopy eyes, they had just numbed/dilated them.)

LensCrafters

LensCrafters

2.4(55 reviews)
0.1 mi
•$$

I honestly regret getting an eye exam here. They were able to check me in quickly and start the…read moreexam on time, but I just feel like I wasn't completely taken care of in the way that I should've been. My eye exam felt a bit rushed compared to previous exams, so I am a little hesitant to see if the glasses that I am going to order will possess a prescription that is actually fit for my eyes. After the exam, I went into the LensCrafters area to try on glasses. Before my exam, I had considered a few pairs that I wanted to try after the exam. However, the customer service was just not very good. The CSR seemed sort of over it, which I totally get as a customer service worker, but at the same time, I wasn't really asking them to do anything... I kept trying on glasses, but none stuck out to me, which is totally fine. I told the CSR I would consider more options online, which is exactly what I did. After browsing the LensCrafters website, I found a pair of glasses that I absolutely loved. I went to provide my prescription, but then it asked me for my pupillary distance... I had no idea what that was. I called up LensCrafters and Sexton Vision Group. They told me they do measure pupillary distance and that they charge a $20 fee for it. The fee is not what I care about at all. I simply wish that they had offered to provide me with a measurement that I NEED in order to get prescription eyeglasses. I am aware that there are online tools, but after trying several of them, they all give me completely different measurements. I could do it myself, but the whole reason I need glasses is because my vision is bad, so I honestly do not trust myself to do it properly. I could have avoided all of this, had they offered the service. Plus, they would have made extra money from my appointment due to my willingness to pay that fee. I feel so bummed out because I drove over an hour just to go to LensCrafters because I thought they were more trustworthy than a typical eye doctor. Man was I wrong....

Brian McPherren went out of his way to provide top quality assistance in assisting me fix my broken…read moreRayBan sunglasses. People here were very polite and sincere, especially compared to the Pearl Vision store where the young lady working there was very unfriendly and didn't even want to assist me.

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LensCrafters
LensCrafters
LensCrafters - Brian fixing my glasses with great quality and care

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Brian fixing my glasses with great quality and care

Sunglass Hut - sunglasses - Updated May 2026

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