The owner was extremely rude, slammed the door in my face for asking a legitimate, polite question about her business hours to which she responded, "I refuse to do business with someone like you." I had asked if I could make an appointment to visit the business, and asked what her hours were, because the door was locked with the lights on and the "open" sign on. I stood patiently in the rain, made no complaint about any of it, and when she did return and I walked in with a smile on my face. "Are you the guy on the phone?" Yes. "I refuse to do business with you." She then explained that, "I'm a business owner and I can come and go anytime I want." Ah, I see. There was nothing in my tone or manner that deserved this. She was simply very offended that a customer would ever dare question when the door might be opened. She also explained she was caring for a sick family member. I am just going to say that I am tired of being victimized by people who say they are a victim. It may not occur to someone as self-centered as this business owner, but she is not the only one who experiences pain and suffering, or cares for others. Instead of accepting an olive branch and finding common ground with me, she chose to do what so many others do, and act in shaming, abusive manner, and attempt to humiliate me in the process. Why can't people like her realize that they're just adding twice as much negativity to the already bleak world we live in? A place like Nearsighted Narwhal is somewhere I should've been able to find some light and joy, but instead she ruined my day and made me feel like crap. I hope you're happy in your gleeful pettiness in wielding your tiny amount of power over me. My pain doesn't give me any more of a right to mistreat others than yours does. If anything, it gives us both an obligation to repay our pain with kindness. You have failed at that, and so long as you do, all that you do will fail. I forgive you, but having been abused enough in this world, I need to protect myself, and I will not be patronizing this business ever again. I hope you can find it in your heart to treat the next person who walks through your doors with some human decency and respect--or at least some civility or an ounce of professional integrity--regardless of you're going through. read more