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    Capital Eyes Optical

    4.7 (43 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 1 month ago

    Services - Capital Eyes Optical

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    1 year ago

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    9 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    2 years ago

    Ridiculously overpriced. Pushy salesperson making the entire experience there distasteful.

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    2 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    16 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    6 years ago

    They had fixed my eye glasses under 20 minutes! Super service. I recommend Capital Eyes Optical.

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    9 years ago

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    10 years ago

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    10 years ago

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    13 years ago

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    10 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Capital Eyes Optical

    Review Highlights - Capital Eyes Optical

    McKenzie (the owner) promptly answered my messages online and I ended up deciding to go to her to get my lenses.

    Mentioned in 6 reviews

    Read more highlights

    Pacific Northwest Eye Care

    Pacific Northwest Eye Care

    4.2
    (23 reviews)
    5.3 mi
    $$

    I've been coming here for a few years now and they're so wonderful all the time. The doctors are…read morekind and knowledgeable and they really listen. Recently I purchased glasses through them and I love them so much! They took the time to find frames that work for my face shape and where the bridge should be. If you're looking for an eye doctor, this is the best!

    My initial experience was good. I had a prescription from another OD and needed new progressive…read moretrifocals. I thought it was odd that I needed an appointment just to look at frames and and for someone in the "Optical" department to measure me for new lenses. I needed another appointment to pick up the new ones but did not see well with them and returned them. Someone there (I don't recall who) suggested I come back to have my vision re-checked by Ben Wong. I made another appointment and Dr. Wong issued a different prescription for new lenses. The same person in "Optical" handled the new order and I was not charged for the second go round. I made yet another appointment to pick them up. They seemed okay there in the store. But I could not use them using a computer or just reading. I tried desperately to adjust to them for two weeks, then simply gave up out of frustration. Long story short - the PD (pupillary distance) had been measured incorrectly and I experienced headaches, eye strain, and neck aches during those two weeks. I had not been give a detailed billing statement and asked for one a couple of weeks later. After reviewing the charges, I saw that I had been give bifocals - not the trifocals I had ordered! In addition, the person who assisted me in "Optical" apparently needs professional training. My confidence and trust in their business is completely destroyed. I emailed them three days ago with my complaints and asked for a refund. They thanked me for my concerns and said they would get back to me "when [they] we have more information." I am waiting.

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    Pacific Northwest Eye Care
    Pacific Northwest Eye Care
    Pacific Northwest Eye Care

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    Clarus Eye Centre

    Clarus Eye Centre

    2.6
    (100 reviews)
    0.5 mi
    $$

    I've been going to Clarus since I moved to Olympia12 years ago. The care was decent at first (I had…read morea history of a retina condition, so they would schedule me with an ophthalmologist for my routine exams) but in recent years I noticed they make no attempt whatsoever at continuity of care, they just schedule you with a random provider. Two visits ago, they had the radio playing in the waiting room. Reception was terrible, mostly static, and I asked the receptionist to turn it off or re-tune it. She told me she "wasn't allowed" to touch the radio. So I mentioned it to the tech when she called me back. She looked at me like I was nuts, offering helpfully, "I just tune that out". Last visit, the optometrist was using a scribe, and she dictated a term to him that was unfamiliar to me. I interrupted her to ask her what it meant, and she acted annoyed and told me to " save (my) questions for later". Of course, later never came. Last week, I called and was offered an appointment over 2 months out. The only time available was 7:45 am. I appreciate they are open extended hours to accommodate more patients, but I decided to get a referral from McKenzie at Capital Eye (by the Fred Meyer in Lacey). She recommended an optometrist only group in Tumwater. I saw them this morning and the experience was 180 degrees--nice office, up to date equipment, good bedside manner etc. The only reason I give Clarus 2 stars is they do have ophthalmologists. So if you do need cataract or retina surgery or something like that, it might be a place to consider. And oh yeah, they do have nice frames and the gal who helped me pick out my last pair listened carefully to what I wanted and helped me pick out a better pair than I would have chosen for myself.

    Absolutely the WORST retail service I've had in years! The…read moreVA paid for my retina scan at Clarus. The VA paid for my eye exam at Clarus. The VA was going to pay for new glasses for me presumedly at Clarus. But Frank at Clarus knows all about how it's really supposed to work with the VA and completely disregarded copies of the VA authorizations I shared with him. Again, Frank knows how it works and what the VA gave me is wrong (if he even read it which I doubt). Frank even has a piece of paper handout created there at Clarus he gave me again stating He was right and the documentation I had from the VA was wrong. Veterans under VA care are entitled to two pairs of glasses every couple of years. Maybe those are the Veterans Frank's piece of paper directions apply to. I'm a Veteran that has a disability from an eye infection I had in Vietnam some 50 years ago. Maybe, just maybe, I'm different than the Veterans Sir Frank's piece of paper might apply to. I will never, EVER again try to deal with the Clarus Eye Center.

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    Clarus Eye Centre
    Clarus Eye Centre
    Clarus Eye Centre

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    Capital Eyes Optical - opticians - Updated August 2026

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