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    Aurora LASIK

    4.7 (26 reviews)
    Open • 9:00 am - 6:00 pm
    Updated 3 weeks ago

    Aurora LASIK Photos

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    Ask the Community - Aurora LASIK

    Review Highlights - Aurora LASIK

    “Rudd called me that evening to check in on my recovery and to answer any follow up questions.”

    Mentioned in 17 reviews

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    Clarus Eye Centre - Main Office

    Clarus Eye Centre

    2.5(101 reviews)
    2.8 mi
    •$$

    The quality of Dr skill is good. The wait time is…read moreridiculous (75 min 60 min 45 min.)and certainly not isnt quality customer service That is the problem, I feel like a customer! With the inconsiderate waiting, excessive repetitive testing before an appointment and sometimes grumpy staff and the pay up front policy must be hard for those with limited insurance. A big, busy place but someone needs to work on better management of services.

    I've been going to Clarus since I moved to Olympia12 years ago. The care was decent at first (I had…read morea history of a retina condition, so they would schedule me with an ophthalmologist for my routine exams) but in recent years I noticed they make no attempt whatsoever at continuity of care, they just schedule you with a random provider. Two visits ago, they had the radio playing in the waiting room. Reception was terrible, mostly static, and I asked the receptionist to turn it off or re-tune it. She told me she "wasn't allowed" to touch the radio. So I mentioned it to the tech when she called me back. She looked at me like I was nuts, offering helpfully, "I just tune that out". Last visit, the optometrist was using a scribe, and she dictated a term to him that was unfamiliar to me. I interrupted her to ask her what it meant, and she acted annoyed and told me to " save (my) questions for later". Of course, later never came. Last week, I called and was offered an appointment over 2 months out. The only time available was 7:45 am. I appreciate they are open extended hours to accommodate more patients, but I decided to get a referral from McKenzie at Capital Eye (by the Fred Meyer in Lacey). She recommended an optometrist only group in Tumwater. I saw them this morning and the experience was 180 degrees--nice office, up to date equipment, good bedside manner etc. The only reason I give Clarus 2 stars is they do have ophthalmologists. So if you do need cataract or retina surgery or something like that, it might be a place to consider. And oh yeah, they do have nice frames and the gal who helped me pick out my last pair listened carefully to what I wanted and helped me pick out a better pair than I would have chosen for myself.

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    Clarus Eye Centre
    Clarus Eye Centre
    Clarus Eye Centre

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    Pacific Cataract and Laser Institute - Comfortable waiting areas

    Pacific Cataract and Laser Institute

    3.6(17 reviews)
    3.5 mi

    Most of my experience was good. The woman who takes care of the billing acted as though my…read moreinsurance co wasn't going to pay when they had said they would and was MOST reluctant to look it up. (I was right.) One of the techs was totally condescending when I told her I was going to run out of the drops over the weekend (absolutely essential following surgery) and told me she was sure I wasn't and I had to get very firm to get the drops I needed. I would have liked to have a team I knew and they rotate people depending on the day of your service but I felt I got good care from most of them. I liked optometrist, Dr. Coombs, very much but he went on vacation and the 2 follow-up optometrists could not or did not answer why I had a smudge in my left eye's vision which my personal optometrist answered immediately. The improved vision in my eye is phenomenol and I felt well-treated by the 2 surgeons which of course is the most important thing. I am now getting flooded with requests for feedback. I started to answer the emailed one but they started by asking for personal infx and I know, as I am a psychologist, that this is not a good way to get the best and most honest information. Since then, I have been getting calls from Nexus Health. They don't leave a message and when I called no one answered the phone. I had no idea who they were. Today I was by the phone and answered and it was Nexus Health for Pacific Cataract etc. who wanted to ask me 8 minutes of questions and of course it wasn't anonymous. She interrupted me repeatedly while I explained I had found the calls from Nexus Health disturbing since I had no way of knowing Nexus Health was associated with Pacific Laser and I thought it might be some lab test or something and I had no way to get infx from them. Ironically, my good feelings about Pacific Cataract and Laser are being diminished by their heavy-handed attempts to get "feedback" while violating my privacy.

    The opthalmologist? I saw both times was beyond rude and dismissive. The Doctors who actually…read moreperformed my cataract surgery were great. The initial examining Dr. was the person who was lacking in any skill communicating with any empathy or respect. It was that same Dr. who i saw about a chalazion who sent me to a plastic surgeon to do a routine treatment for it. Just did not want to deal with it.... the opthamologist i saw mext, different clinic, expressed that in 20 years of practicing she had never seen someone sent to plastic surgery ( no insurance coverage for that,). Live and learn. Much better treatment at Clarius, no problem, done in a flash.

    Photos
    Pacific Cataract and Laser Institute - Comfortable waiting areas

    Comfortable waiting areas

    Pacific Cataract and Laser Institute - Reception

    Reception

    Pacific Cataract and Laser Institute - Pre-surgery

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    Pre-surgery

    SharpeVision MODERN LASIK & LENS - These chairs are super comfy

    SharpeVision MODERN LASIK & LENS

    4.6(273 reviews)
    48.0 mi

    Sharp Vision in Renton and Bellevue, Washington, is absolutely FANTASTIC…read more I called them on June 9 and was able to get in the very next morning at 9:00. I went through the preliminary testing and explained what I wanted. I wanted monovision because I had done that before with contacts, and they told me, "Yes, we can do that." They put me through the testing, and the next day I met with the surgeon. He said, "Sure, we can do this for you. No sweat." That was exactly what I needed to hear. I was scheduled for the following Tuesday for my first eye, had the procedure done, and went back the next day for the follow-up. Everything was healing nicely. The one thing I really want to say is that everybody -- the doctors, the receptionists, the scheduling staff, the people on the phone, everyone -- was FANTASTIC. This outfit is the greatest. If you need eye surgery, LASIK, cataract surgery, or anything else Sharp Vision provides, do yourself the biggest favor and go there first. I highly, highly recommend Sharp Vision for all of your eye care needs.

    I gave 2 stars because of the billing experience. Dr. Schmidt was wonderful, and the surgery nurses…read morehad excellent bedside manner. They made me feel comfortable throughout the procedure. Before my surgery, I was quoted a price weeks in advance and paid it in full. Unfortunately, I wasn't a candidate for LASIK, which was disappointing, but Dr. Schmidt was able to perform the procedure manually instead. Since the LASIK portion wasn't done, I was told the procedure should have cost about $2,000 less. At my follow-up appointment, I didn't see Dr. Schmidt. Instead, I saw another doctor after waiting nearly 40 minutes for an exam that lasted less than five minutes. When I asked about the $2,000 difference, I was told that I actually owed an additional $900 because a deductible had been applied after my original quote. This was extremely frustrating. If I had been informed before surgery that my out-of-pocket cost would increase by $900, I could have planned and budgeted accordingly. Instead, I was given one price, paid it upfront, and then was surprised with an unexpected bill afterward. The medical care itself was great, but the lack of transparency and communication about billing left me very disappointed.

    Photos
    SharpeVision MODERN LASIK & LENS
    SharpeVision MODERN LASIK & LENS - Entrance

    Entrance

    SharpeVision MODERN LASIK & LENS - Coffee and tea

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    Coffee and tea

    Cascade Eye & Skin Centers - provider

    Cascade Eye & Skin Centers

    5.0(5 reviews)
    3.7 mi

    I cannot say enough good things about this practice! I called expecting them to be like most other…read moredermatologists in town, booked for months. NOPE! They offered me several appointment options just a few weeks out. They also made the whole process incredibly easy. No ridiculous, repetitive, redundant forms to print, fill out, and bring to the appointment. They sent courteous appointment reminders with easy options to reschedule or cancel, and they even offer a waiting list if you'd like to be seen sooner should an appointment open up. I arrived early and was greeted by a very sweet, friendly, and efficient woman at the front desk. She was professional and warm and genuinely acted like she was glad I was there. I was brought back very quickly, where Jenny, the medical assistant, started my appointment. She was kind, pleasant, and helpful. Then Dr. Lam came in and was equally wonderful. He was efficient, warm, personable and informative. He answered my questions, explained my options, and, most importantly, listened to me. I actually felt valued as a patient, rather than like the clinic was doing me a favor by seeing me. That was incredibly refreshing, and honestly, other medical practices could take a page from their book. The office is super clean, the exam rooms and lobby are nice, and parking is easy. I truly cannot say enough good things about this clinic. If you need a dermatologist, this is the place! Well done, Jenny, Kiki, Dr. Lam, and Christina!

    This practice is wonderful. I received excellent care from Dr. Lam and Jenny. The entire office,…read morefrom Christina at the front desk, straight through to check out is efficient and highly competent. Thank you!

    Photos
    Cascade Eye & Skin Centers - Provider

    Provider

    Cascade Eye & Skin Centers - Building view

    Building view

    Cascade Eye & Skin Centers

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    Pacific Cataract and Laser Institute - Our wonderful staff

    Pacific Cataract and Laser Institute

    3.8(8 reviews)
    40.9 mi

    My Husband and I went for a consultation for his cataract removal. He has glaucoma and needed to…read morehave a pressure regulator put into both his eyes during his cataract removal. Everyone here is wonderful. I loved that they said a prayer with him before the surgery. He has had wonderful results! They worked with our local optometrist so we would not have to make the long drive. Wish every where we went had such wonderful employees. The ladies are all so kind and helpful. Thank you all.

    Attended a pre-cataract surgery exam with Dr Douglas Hansen, surgeon at Pacific Cataract. Upon…read moremeeting Dr Hansen he appeared congenial, however, the situation quickly deteriorated from good to very uncomfortable. I have diabetic retinopathy, and Dr Hansen began to 'abrasively' ask me if I was aware of all the symptoms of my disease. Before I could answer the question, he continued on, reading from notes my retinal specialist had sent in, highlighting one horrendous diabetic symptom after the next. When I told him those notes were from 21/2 yrs ago, and my current condition had improved since then, he argued with me stating that the notes were from July this year (2023). It was as though he was 'illness-shaming' me in front of his assistant. His tone & manner was without empathy & utterly unprofessional. In the midst of this awful exchange, I thanked him & took my leave. His last words to me on the way out: "Nice workin' with ya!" I certainly wouldn't recommend anybody support a medical practitioner who treats his patients this way.

    Photos
    Pacific Cataract and Laser Institute - One of our exam rooms

    One of our exam rooms

    Pacific Cataract and Laser Institute - Surgery suite and family viewing area

    Surgery suite and family viewing area

    Pacific Cataract and Laser Institute - Surgery suite and family viewing area

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    Surgery suite and family viewing area

    Aurora LASIK - laserlasikeyes - Updated October 2026

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