I had a great experience at Eyewear Gallery. Dr. Dawn is amazing and very friendly. She always…read moretakes the time to answer my questions about my test results and explain what everything means, which I really appreciate. The staff was also helpful and welcoming during my visit. There was a small issue with syncing my previous exam records, so they had to contact support to get it resolved, but they kept me informed and handled it professionally. The email notifications could use some improvement--the scheduling link in the email went to the wrong system--but the scheduling link on the website worked perfectly fine. I didn't buy new frames this time since my prescription didn't change and I'm still happy with my current pair. They do have a wide selection of frames, and while many lean toward the expensive side, the quality looks good and there are plenty of nice options to choose from. Overall, a positive experience and I'll continue coming back.

I just popped down to the Eyewear Gallery because the nose pad fell off my glasses. I am an…read moreoccasional patient here, but I didn't even buy this particular pair of glasses from them. They weren't technically open, but they let me in anyway and popped a new nose pad in for me in under 2 minutes. Wouldn't even accept payment! FABULOUS customer service today.

Today, my husband and I celebrated our 13th anniversary and after leaving the resort from…read moreAn awesome weekend, we stopped by Nordstrom Rack to pass some time. We browsed the designer glasses, but despite being clearly interested, no one approached us. Meanwhile, two associates assisted a Korean couple and greeted a white woman. Only when my husband gave one of the associates a stern look did she finally approach us, asking curtly if we wanted to see something. No greeting or friendly demeanor. Given the year is 2025, it's disappointing to experience such microaggressions. Nordstrom Rack, consider hiring staff who provide better customer service at this location.

Got my Ruby Woo Matte lipstick and a pair of Air Force 1's for my toddler for a reasonable price…read more They had a decent selection of designer bags but didn't really have clothing for the ample woman. Was happy that the line wait wasn't too long. The cashiers were getting people out quickly and that's always appreciated

Spectacular care from start to finish…read more I have been to other MyEyeDr branches and always felt shuttled through like cattle. But this place was completely different. I was able to make a same day appointment. When I arrived, I found the location was was clean and well stocked. Melissa at reception checked me in and dealt with my insurance company mess up, which was not her fault but she was a pro and super kind and helpful. Then Dr Chuh saw me and was fantastic. He took the time to listen to my concerns and provide thoughtful advice after assuring me that everything was ok (reading my test results). He is very focused on providing great care, and I was so pleased with the time he took to make sure all my questions were addressed. Strongest recommendation for this location.

After speaking to a wonderful employee from myeyedr , who stated she would look into my complaint,…read morenothing has changed. The office still fraudulently claimed my son's visit was a medical claim. I have received a bill for my medical co- pay and now both my son and myself getting phone calls from the office to pay the co-pay. He went to have an eye exam, only an eye exam. Again nothing medical. DO NOT GO OR USE THIS OFFICE. You will not be happy with the service, even after being told they will look into it. Nothing done, just now harassment for money for something that was not done. They did not treat my son for anything medically.

We went in yesterday for a kid's bike tire and Jeff and his associate were incredibly kind to us…read more As small businesses go, A1Cycling knows how to treat people.

I have purchased 2 bicycles from A-1, and will definitely return for a bike for my granddaughter…read more Large enough to have a good selection, and small enough to offer fast, friendly service, and professional advice. The military discount is always a welcome touch.

This is a great office and I've been going here for years! I've always been confident in the care I…read morereceive here and have been consistently happy with their prices and selection. Definitely recommend!

I've been going to Ashburn Vision Source for several years, and while the doctors themselves are…read morecompetent, thorough, and genuinely good at what they do, the front-of-house experience is consistently disappointing. The front-of-house (front desk and the folks that fit your glasses) are often very young, unprofessional, and not well-informed about eyewear or basic customer service. They struggle to answer questions clearly, offer poor or incorrect advice, and overall seem unsure of how to communicate with patients. For anyone getting glasses for the first time or navigating more complex vision needs, this can quickly become a frustrating and stressful experience. You truly need to do your own research ahead of time and know exactly what you're looking for before you walk in--otherwise you may end up in a nightmare scenario. Scheduling appointments is another challenge. Every phone call feels like an inconvenience to them; the tone is unhelpful, rushed, and sometimes even dismissive. There's often audible sighing or irritation when trying to find an appointment time that works. It's clear they don't want to be there, and unfortunately it shows in the service. The only reason I continue to return is because this is the closest location covered by my insurance. If proximity or insurance coverage isn't an issue for you, I would strongly recommend choosing a different provider. The doctors are excellent, but the overall experience is significantly downgraded by the front desk staff.

I've been coming to this Macy's for years now. It still stands strong at Dulles Town Center. There…read moreis plenty of uncovered parking available, on the lower level, as well as upper level. There are fewer customer service counters in each department. There is one main counter dedicated solely for returns; however, specific items (skincare, cosmetics) should be returned to the corresponding counter. The service isn't the greatest either, I was told to go to multiple counters back and forth to return an item, until a manager from the shoe department finally completed the return. They still carry the same variety of items ranging from perfume/cologne, clothes, shoes, luggage, etc. Since this location is relatively smaller (than other nearby Macy's), it is easier to navigate through the different departments.

Terrible customer service, can't even provide the services they claim to provide. Bought a watch…read moreonline and made the mistake of using their free adjustment in store. Never again, they sent me somewhere else after they removed random links and made it somehow worse.

What a rockin place. You can't find some awesome and unique things at this place. It's well…read moreorganized and things are placed in a way that's easy to find. Staff is nice and helpful. My mom and I just found a bunch of stuff at their sale. A total score everytime!

Most of the inventory is dated and not great quality. You are better off selling online yourself…read more(so easy and you do not give up 60%) or donating to those in need. Be prepared, some of the staff has an attitude problem (for no reason). Good luck.

I don't understand this company I called yesterday, and the lady answer the saying they are closed…read moreon Monday, and they are open on Tuesday I said the door and the internet both say open on Monday and closed Tuesday I don't understand how a store can stay in business if they are never open. I was trying to support a small business instead of going to my eyeDr or Sterling Optical. I guess I'm happy I didn't spend money there.

Insight Eye Optique has been one of the most tremendous experiences for my family and me! Dr…read more Sutaria is a wonderful optometrist, and the care she provides at the facility is unmatched. Compared to other medical offices, where check-ups feel routine, meeting with Dr. Sutaria for an eye appointment seems like visiting a close friend, due to how inviting her personality is! A couple of times, when my eye was irritated, she would create space in her schedule to check me up immediately, even if it involved a very tight schedule. Additionally, due to certain factors related to my eyes, I had much trouble, in the beginning, fitting Ortho K lenses. Still, Dr. Sutaria persisted and kept accommodating until the treatment was very comfortable for me, not settling for anything less than the best for me. My brother also received his own specialized treatment, which had really amazing results. Overall, the experience my family and I have at Insight Eye Optique is phenomenal (11/10!), and I definitely would recommend Dr. Sutaria to everyone, whether it's for routine annual eye-check ups, or specialized programs (such as the Ortho K lenses and myopia management)!

I've always had excellent service with Dr. Bertmou and the staff at Reston's MyEyeDr...Rick Lread more

I had one of the most disappointing eye-doctor visits I've ever experienced at this Reston office…read more We booked our appointment well in advance and even showed up early to handle any paperwork. Despite that, we still ended up waiting almost 30 minutes past our scheduled time before anyone saw us. The biggest issue was how disorganized the staff seemed. No one appeared to know what was going on or who was supposed to be doing what, and it created a chaotic, unprofessional environment from the moment we walked in. I wear contacts, and during the preliminary checkup I was asked to remove them -- which is usually fine because most offices move you directly to the doctor afterward. Instead, I ended up sitting there for over 20 minutes without my contacts, unable to see clearly and increasingly uncomfortable. Anyone who wears contacts understands how miserable that feels, and it showed a complete lack of consideration for patient comfort. To be clear, the doctor herself was great -- kind, knowledgeable, and helpful once we finally got to see her. But the rest of the experience was so poor that it completely overshadowed the appointment. Overall, it felt chaotic, unprofessional, and disrespectful of patients' time. I'll definitely be finding a new eye doctor after this.