We have been seeing Dr. Hinkle since 2009 and have recommended him numerous times over the years…read more Unfortunately, as Ashburn Vision has grown, the level of customer service has not kept pace. It has become extremely difficult to schedule appointments with Dr. Hinkle or Dr. Boyle. After waiting weeks, we've arrived for appointments only to be told they were canceled without notice. Additionally, the front office staff is often rude and make simple questions feel like an inconvenience. The newer staff responsible for fitting glasses also do not seem to take the time to properly ensure a correct fit. This has been very disappointing given the level of care we experienced in the past. Unfortunately, today was the tipping point and we will not be back.

This is a great office and I've been going here for years! I've always been confident in the care I…read morereceive here and have been consistently happy with their prices and selection. Definitely recommend!

Spectacular care from start to finish…read more I have been to other MyEyeDr branches and always felt shuttled through like cattle. But this place was completely different. I was able to make a same day appointment. When I arrived, I found the location was was clean and well stocked. Melissa at reception checked me in and dealt with my insurance company mess up, which was not her fault but she was a pro and super kind and helpful. Then Dr Chuh saw me and was fantastic. He took the time to listen to my concerns and provide thoughtful advice after assuring me that everything was ok (reading my test results). He is very focused on providing great care, and I was so pleased with the time he took to make sure all my questions were addressed. Strongest recommendation for this location.

After speaking to a wonderful employee from myeyedr , who stated she would look into my complaint,…read morenothing has changed. The office still fraudulently claimed my son's visit was a medical claim. I have received a bill for my medical co- pay and now both my son and myself getting phone calls from the office to pay the co-pay. He went to have an eye exam, only an eye exam. Again nothing medical. DO NOT GO OR USE THIS OFFICE. You will not be happy with the service, even after being told they will look into it. Nothing done, just now harassment for money for something that was not done. They did not treat my son for anything medically.

Dr. Char is an excellent ophthalmologist who genuinely cares about his patients. He was very…read moreattentive, listened carefully to my concerns, and made sure I was comfortable throughout the visit. I have been going to him for eye care for nearly 15 years and I feel confident in his expertise and would trust him with my eye care anytime.

I applied twice on the internet for a appointment to set up a exam due to a cataract impairing my…read morevision. And never received any text or phone calls.

Dr. Mohanan has been my optometrist for years now, and she is always fantastic. Antonio is great as…read morewell. He goes above and beyond to ensure your glasses and sunglasses fit perfectly and you can see clearly.

I see you OptimEYES!…read more Dr. Mohanan did my eye exam back in 2018 and left a great impression on me with her care and treatment. So of course I did my annual eye exam in 2019 with OptimEYES and received the same treatment I did the year before. Who knew an eye exam could be easy and flawless? I also needed new glass frames and Antonio swooped in and helped me pick out a pair that was stylish and comfortable. His patience and explanation of frames made the process stress-free. Ashburn is in great hands when it comes to eye care thanks to the people here. Keep an eye on them (pun intended)!

Dr Kapoor's office is very close to my house and I have been there twice in two different years…read more The first time, I decided I wouldn't go back, because my glasses didn't fit well, and she dismissed my request for an adjustment and moved to the next person. The second time, they over charged my account, and after receiving my EOB from the insurance company, I contacted them via phone calls and emails and still trying. I have not received an intention of reimbursement. Very unorganized office and rude in personality.

Better prices than Warby Parker, and patronizing Amazing Eyes doesn't put me on a spam email list…read moreeither. Fast, efficient, no hard up-selling. Excellent eye care. I always buy my frames and lenses here. Better to give a small business owner some business than get rooked online.

I feel that was very well taken care of in this office. Receptionist doctor, and all were very…read morehelpful and they had a good selection glasses etc I would recommend them

I've been coming here for a couple years and the doctors years are always really nice. I've been to…read moreother places where it seemed like the prescription wasn't as accurate as I hoped it would be. After coming here, I felt like my prescription was sharper and more accurate.

What a great doctor and office!…read more I saw Dr. Ghannam and he was extremely attentive and very friendly. He took his time to examine my eyes and did some exams that other doctors had never done (such as taking a picture of the inside of my retina to see the back of the eye and its nerve, for example). It also had been super easy to get an appointment quickly as a new patient. The office staff is super helpful and very friendly. The optician was helpful with showing me all the different glasses they have in their shop, and none of the staff members were pushy about me having to buy the glasses there. They have a big selection of different styles. If you can't find what you're looking for, they offer to look things up for you or they give you the prescription so you can buy the glasses and/or contacts somewhere else. Great doctor, great office! So happy I have found them.

Dr. Sami is not only very professional and qualified, but takes his time every visit.read more

Was referred to this eye doctor by a friend who praised the doctor, but did give me a heads up to…read morenot expect much from the other aspects of their office. Decided to give it a try because everyone has different experiences. Overall, I would say that my family had a great experience with our eye exams, very thorough and efficient. I would rate the doctor as 5 star. The front desk people are not great and maybe I just also had bad luck with them. Our first time as a family here and found that I had to make call multiple times to get a call back, they do not respond to text message (though they direct you to use text) and seemed unfamiliar with insurance/unwilling to figure it out. Therefore, it was fine overall - we got what we needed in the end, but will probably would not go back.

It's super easy to make an appointment here and it is conveniently located right outside of RTC…read more The one on one care provide by Dr. Sheebani Grewal is the best I have experienced since moving to the area. She listens and is personable with amazing bedside manner. The rating is not for her service, credentials, or expertise but for her front staff. These aspirational IG influencing ladies, are always rude and rushing. Two times I have had to tell her staff that I do not use medical insurance for any visits and had been billed once through my medical coverage and after countless calls, and emails, I was finally refunded my "out of pocket costs" for my annual visit. Not one apology offered for the indignant attitude given by the staff or for the erroneous mistake of billing the wrong insurance. After even walking the younger woman through my insurance copays and also providing their phone number to verify she still sent the bill to my insurance and charged me. Today the same scenario with a different aspirational influencer. Less resistance though and actually looked up my insurance and coverage but also I refused to provide my medical insurance. I'm sure had I provided it she would have taken the same lazy route as the other lady a year and a half ago - and billed the wrong insurance again.

All of the staff was friendly and professional for the eye exam. However when i went to get the…read morenew lenses in the old glass frame, the "lab" lost the frames for two months Fortunately when i went to the store, Renu could understand my frustration after many phone calls could not get the frames and lenses in the same location. Renu suprisingly offered me new frames and made sure the lenses were inserted in one day Now that is customer service and thank you Renu for your help with a smile

Lived in Reston for a long time, never knew this place was the place to go for sunglasses. They…read morehave a huge selection of Maui Jim's, much better than Sunglass Hut. I was not there for an eye exam but the place is very "professional" and if I ever needed glasses I would go there!!