Very good experience！Just got my pair of glasses purchased in another country repaired here，with…read morevery helpful advice to maintain it well.

isaiah and rebecca were so helpful and made the process super easy and quick! finally was able to…read moreget the reze glasses since they sold out immediately the first time

I purchased sunglasses from this location. Fortunately for me I already knew exactly what I wanted…read more The sales representative an older white lady, seemed completely uninterested in helping me. In fact I had my Prada glasses on me and I felt uncomfortable with her to the point where I had to show my case to prove I walked in with them. I ended up buying the glasses I wanted but they didn't work out. When I tried to return them the manager claimed that there was damage to the glasses. The glasses were Pristine and as they were sold to me. It seems like they try to reject returns so it doesn't come out of their commission. Do not waste your time or money at this store.

What an awful service, sale personals and manager at this location…read more We bought a Burberry sunglasses here and the lens fall out. I didn't wanted to put it back and scratch the lens so we took it back so they can fix it. They were all doing something and nobody acknowledged that were there waiting.... After a while the manager came out of the back and we asked him to help. He had hard time to fix it he had to use a special tool. The attitude he gave us is unacceptable. I understand we didn't buy anything and we were not their priority but still. We said thank you twice and he didn't say a word just turned the other way. We will never going to buy anything from them.

I stopped by today for my first purchase. Their selection is FABULOUS. High-end, well-crafted…read moreframes. I've always struggled to find frames that were a perfect fit because my face is small, so I was ecstatic to find so many options in my size. Bernie (the owner) was great. Professional and gracious, knowledgeable and helpful, zero pressure to buy. It was immediately obvious that he's all about building long-term relationships with his clientele. This will be my go-to place for frames from now own. I'll post a photo when the lenses arrive. To my neighbors in Sherman Oaks: Support our local businesses!

My favorite sunglasses ever are at this fantastic establishment run by the best guy this side of…read moreLong Island, Bernie! He has the most gorgeous selections and I am quite the sunnies snob!

I brought in a pair of sunglasses that my dog got a hold of and bent the ear piece…read more I did a lot of research to find someone with great reviews, who could repair them. The glasses were my grandmothers so, they are of great sentimental value to me. Slava was great! He introduced himself and was friendly and professional. He explained the risks of trying to repair them and was careful with them. He successfully bent them back in place in under 5 minutes. They fit perfectly again! Because it was such a quick job, he didn't charge me. Optical Universe certainly has my business now. I'll definitely be back!

One of the arms of my glasses fell off and needed to be fixed. I found optical universe on Yelp…read more They put the arm back on really quickly very fast and friendly service. The man who works here is very kind.. I would definitely recommend coming here to get new glasses or get a pair of glasses fixed. Five stars!

Sebastian was amazing! I asked him to pick me out 2 pairs of glasses that would fit my face and he…read moregrabbed 2 that were perfect. Salt has the best quality glasses I've ever had. He shared with me passionately the meaning and history of each frame. There's something special about actually going to a place that hand crafts their glasses with care and you know you're paying quality not just a name brand. 10/10 I'd recommend this place

Found my fav pair of glasses at this store! They have a wide selection, great quality and stylish…read more Sebastian was very helpful and I will be back!

Haig the owner is awesome. I bought sunglasses frames from Ferragamo in Italy. Costco wouldn't put…read moremy prescription in them and LensCrafters charged me an arm and a leg. This store did it, did it well, and did it fast. I'm really happy with the result. Would definitely come back

Haig is the best in the business and the selection is amazing for frames. He helped me find a cool…read moreset of frames and put in the best lenses I've ever looked through. I went back for prescription sunglasses a week later. I could hang in there for hours looking at frames.

Great product and customer service at this location! After using my insurance for bifocals, I…read moreneeded a pair of reading glasses I could afford w/o insurance. WP took my existing prescription w/o the cost of another eye exam with them, there's a wide range of stylish reasonably priced frames, and the glasses were packaged safely in a hard-sided case and shipped direct to me in about 2 wks. Once received, I got a follow-up text letting me know I could come in for any adjustments. Parking is metered on the street but there is also a large free public parking lot across the street. I highly recommend them.

I haven't been wearing glasses for that long, so I was already nervous about ordering them. Then,…read morewhen you have something delivered to a garage instead of a door and the delivery company is horrible, this is what happens. They refuse to send the package to the store, even though I specifically told them not to keep attempting delivery. Now they're going to keep trying, and eventually it will be returned to the sender. Then I'll have to wait another 14 days to get my glasses. It's incredibly frustrating. Definitely the first and last time I'll order from them.

The Vintage Vibes are alive and thriving in this throwback thrifty Ventura Blvd shop that will…read moreknock the shoes, socks, shirts, skirts, jeans, slacks, pants, vest, jackets, uniforms, dresses, accessories and more off of you! I walked in feeling more than welcomes by the stylish bearded gent working up front on a weekend and was ready to spend! Unfortunately I was looking for some specific pieces for an event I was attending and though I got inspired by a lot I didn't find exactly what I sought... However I saw plenty (I hope will be there) when I return as it will be bought! There's plenty of room to maneuver about the store and deals that will make you want to endlessly explore. Pictures are welcome and so is everyone! Already can't wait to pop in again, it's been too long! Really great inventory, service and deals! Q Tip: They do ask for you not to take backpacks or small bags into the dressing rooms deep in back. Street parking only.

This is a very large store with quite a few items. I was shopping with two friends and we each…read morefound something to purchase. I took points off because we found quite a few items that were damaged and the prices are a bit steep for quite a bit. Service was helpful when asked questions, and on his phone with headphones the rest of the time.

I've been going here for 3 years now. The optometrists are top notch, and the care is excellent. I…read morehaven't done anything there other than general exams and purchasing glasses and contacts though. During my exam they did catch something from a surgery I had years ago and gave me a referral to a specialist. It was something someone else should have caught in the last 20 years... so that's great on these folks. I would definitely recommend.

Dr. Dodge himself is an excellent care provider and makes the exam process a breeze. However the…read morestaff that handles glasses and contacts unfortunately take away from the entire experience. First example, they were unable to acquire a certain brand of contacts however I was charged for them and it took me months of calling to get my refund. Each time I called they said "it's coming" and the last call I guess someone who knows how to process refunds did it right then and there. This took maybe 2.5 months. Second example, I had to keep going back to get my glasses fixed since I literally can't see out of them. They would either send it back to the technicians or try to fix them in the office and basically just said "keep wearing them". The back and forth, shipping of the glasses, the delay in the glasses arriving themselves took over a year. So I finally told them these aren't working out a year had passed and I was SOL. Dr. dodge even mentioned to them to let me have a new pair but I was denied. I asked to speak to the office manager and told her that Dr Dodge was okay with it and she never called me back. I've been seeing Dr. Dodge for 15 years and only since they moved to the new office it's been painful dealing with the office staff. I would highly recommend him for care however if you can get your glasses or contacts online just go that route.

The staff was extremely courteous and very knowledgeable. Dr. Gomes taught me things about my eyes…read moreI was totally unaware of, and gave me great advice. Very satisfied with the prices and looking forward to my new glasses.

Dr. Gomez is extremely knowledgeable, did the most extensive exam , i visit them every two years…read moreor so to upgrade my vision. Highly recommend!!!