I had a great visit with Valley Optometry today. They are open on the weekends which is great. I…read morehad an appointment on Thursday that I wasn't able to make it to and they rescheduled me for Saturday. The staff was super nice and helpful. My eye doctor was great. She went over my eye exam in detail while we looked at the scans of the inside my eye which was pretty cool. I learned some things about the eye that I didn't know. I highly recommend Valley Optometry.

Avoid this place if you can and go elsewhere. This is not your friendly neighorhood optometrist…read more I decided to give this place a second chance due to all of the 5 star reviews but I'm disappointed once again. My experience was similar as last time. They are not transparent with the fees they charge you until after you swipe your credit card. I booked an appointment over the phone and was told that my eye exam is $30 along with a $75 contacts fitting fee. My insurance covers my eye exam, so I should only be charged $75. This additional retinal exam was not clarified over the phone. If this were to be clear, then I would have opted out because I have no need for this. I was overcharged. I called AND texted to make things right and they come up with excuses that I signed a form that I never did sign and that they did call me. Transparency is this office's biggest weakness. As a patient here, you're simply a paying customer who's only valued for your business versus your overall wellbeing.

Did you ever get to the moment when you've had your eye exam and your looking for just the right…read moreframe but can't find it? Almost the right color, right shape / size, but not quite? You're about to give up and then you meet Raymond. Raymond would have loved to have sold me what he had on display (of course who wouldn't), but when I wasn't finding exactly what I was looking for he reached out to his SoCal Lindberg representative and found he had a frame sample of the right shape and size, and another frame of the right color. They also did the research to determine the color of one could be had on the shape of the other. The rep brought them up to Studio City from Beverly Hills so I could see them the very next day at VeyeP. It's really hard to find service like this these days. Thanks Raymond (and Lindberg).

My prescription sunglasses fit and look great! Thank you so much to Dr. Avedian. I've been going…read morefor the last 4 years and they've been nothing but helpful every time!

Amazing and friendly service. I've been coming here for a few years now and every single visit was…read morea great experience. They have a good selection of frames, and they'll even use your old frames if you prefer. The staff were also friend and helpful. I also appreciate that they're upfront with the costs, whether it's no-show fees, retina screening, or prices of frames/glasses.

Great experience! I stopped in to have my sunglasses frames adjusted and the service was prompt,…read morepolite, and professional. They made the adjustments for me completely free of charge, which I really appreciated. It's refreshing to receive such helpful service...highly recommend!

Just moved into the area, and was looking for a local optometrist that could help me with both…read moreglasses and contacts and was covered by my insurance, and I'm so glad I chose City Eyes I had a wonderful first experience here! The staff and doctors were super professional and friendly. Wearing glasses my whole life, I though I've already seen all the latest eye exam technology and methods, but I was blown away by the tech that City Eyes had. They had a machine that basically replaced the eye dilation drops, and another machine that replaces the "puff" machine in standard optometry offices. Both Dr Steinberg and Dr Rosie were so thorough, knowledgeable, and pleasant while administering my eye exams. Dr Steinberg even prescribed me a "new" contact lens to help with my eye dryness, something my previous doctors have not even brought up. Overall, had an amazing experience, and would recommend if you need a new optometry clinic in the valley!

This place is really overpriced. Their glasses are like theee times as much as they are anywhere…read moreelse. And then they still try to up-sell you even more. They are also rude and condescending.

I was driving yesterday on Lankershim blvd. and noticed this Eyelab and decided to drop in. Boy, am…read moreI happy to stop by this lovely place with great customer service. Walked in and was greeted by Uri. I think he is the owner of this place. It is a family owned business since 1994. They also fill in prescriptions. The reason for me being there was that I accidentally dropped my glasses and one of the lens came out, and one side of the frame broke. Uri, took a good look at it and said no worries, I will fix this right away and within like less than 15 minutes my lens were popped back in and the side of the frame that was broken was fixed. Even straighten my nose pads and cleaned both lenses. When I was there, there were only 3 other people looking at glasses. It's a standard size shop that sells various glasses by labels, designers, and generic type. They don't do no exams at this place, but do accept most vision insurances. Also, cash and credit cards are accepted. Uri, only charged me $20 dollars for both fixings including the nose pads. I took a good look at the store, and they had vast variety of glasses. Store was clean, with few parking spaces in the back, but I parked on the street. Thank you Uri, and Eyelab. Hopefully I will not drop my glasses any more. Accidents DO happen...

Service? When I called yesterday, emailed my prescription and told them what size frame I needed,…read moreher response was "come in, we have a large selection." I told her I was almost an hour away. Arrived today (35 minute drive), found parking on a side street in a not great neighborhood and went in. Person neglected to greet another customer and me when we walked in while she was finishing up with her Customer. Asked me to resend the prescription because she could not find it from yesterday. Showed me two crummy frames and said they don't have a large selection in that size "at this time." Why didn't they tell me that yesterday? Why didn't she offered to let me see a slightly different size? Meanwhile, probably the optometrist, possibly the owner, didn't bother to come out and see what the problem was at all. I left, intending to buy frames elsewhere and have them fill the prescription. Warby Parker was actually less expensive with excellent customer service so I do not need to return to this shop. Small businesses are hurting and should be able to compete with Customer Service. This one certainly does not.

Excellent service, great people, really nice people with a super cute dog!!! Will definitely be…read moreback!

I've never felt so at ease at the eye doctors!…read more My eyesight is pretty bad so I go at least every other year. Dr. Hyun made sure I was comfortable and was very knowledgeable, explaining each step for the smoothest visit. There's street meter parking and they validate across the street too! Would highly recommend this optometry!

I've been going here for 3 years now. The optometrists are top notch, and the care is excellent. I…read morehaven't done anything there other than general exams and purchasing glasses and contacts though. During my exam they did catch something from a surgery I had years ago and gave me a referral to a specialist. It was something someone else should have caught in the last 20 years... so that's great on these folks. I would definitely recommend.

Dr. Dodge himself is an excellent care provider and makes the exam process a breeze. However the…read morestaff that handles glasses and contacts unfortunately take away from the entire experience. First example, they were unable to acquire a certain brand of contacts however I was charged for them and it took me months of calling to get my refund. Each time I called they said "it's coming" and the last call I guess someone who knows how to process refunds did it right then and there. This took maybe 2.5 months. Second example, I had to keep going back to get my glasses fixed since I literally can't see out of them. They would either send it back to the technicians or try to fix them in the office and basically just said "keep wearing them". The back and forth, shipping of the glasses, the delay in the glasses arriving themselves took over a year. So I finally told them these aren't working out a year had passed and I was SOL. Dr. dodge even mentioned to them to let me have a new pair but I was denied. I asked to speak to the office manager and told her that Dr Dodge was okay with it and she never called me back. I've been seeing Dr. Dodge for 15 years and only since they moved to the new office it's been painful dealing with the office staff. I would highly recommend him for care however if you can get your glasses or contacts online just go that route.

Tammy and Christy are always so great! I finally picked up my new Prada glasses and contacts and…read moreeverything turned out perfectly. Dr. Sloan is always so informative and kind, and Tammy and Christy are incredibly helpful and patient. They make the whole process so easy. Always a great experience at Sloan Optometry!

I've been a patient of Dr. Sloan's for a few years now. My family and I have spent several pretty…read morepennies buying multiple pairs of glasses from the practice ($1,754 beyond insurance just for myself since 2024). I've always had good insurance and have made the most of it, but I find myself without insurance for the first time in ages, and let me tell you -- the main front office lady turned a warm conversation into a cold, belittling, and smug interaction so quickly that I am taking my cash business elsewhere and will refrain from recommending them, as I have for years to my extensive network. This is not a knock on the quality of Dr. Sloan's care but a critique of his front office. Here's the play-by-play: I called to inquire about an appointment for myself. I needed to see if they accepted Medi-Cal and, if not, how much the cash price would be. I am prioritizing continuation of care, as I have suffered from retinal detachments in the past and my eyes require added expertise. At first, I was speaking with someone who was very kind and understanding. She quoted a cash price in the ballpark of $125. That was doable for me, so I proceeded to schedule an appointment. Then she ran my Medi-Cal number to see if there were any benefits, because I cannot afford new frames and wanted to replace the lenses in my existing frames. Fine. All of a sudden, the call dropped. So I called back, and the lead front desk woman answered the phone. I asked to be reconnected with her colleague who was helping me, but she said they were all with other customers. I explained that I was the one one of them was on the line with, and she asked what it was regarding. I let her know that they were running my Medi-Cal number. She asked about different Medi-Cal plans, and I let her know that I am on straight Medi-Cal, to which she promptly and snidely replied, "We don't accept straight Medi-Cal." So I said that's fine, I can pay cash. Then she raised the price to $175, and added that it would be another $39 if I add retinal scans, and if I want contact lenses, that's another charge and another appointment all together. I hadn't even asked about contacts. . . Now, I can't prove that she hung her colleague's phone up on me while we were talking, but now I start to suspect it. Look - I expected to pay cash. What immediately turned me off was not even the convenient cash price increase -- it was her attitude: haughty, condescending, brusque, and entitled. (She is also usually very pushy about selling new frames. Not anything I was originally annoyed by, but something my husband hates about going there.) On top of treating me as an unwanted and unwelcome patient, she belittled her colleague as "new" and said that's why I was given incorrect information. Absolutely no decorum or emotional intelligence. She just threw the woman under the bus. The correct move would have been to say that there was a new price sheet, or something to that effect -- NOT to undermine her colleague. I know that we've ALL experienced front desks with subpar customer service, but her immediate dismissiveness toward a good-paying patient who has brought an entire family and other good clients to their practice is beyond the pale. For the record, I have Medi-Cal because I am recovering from cancer. I didn't mention that on the phone, because no citizen owes anyone an explanation for their coverage -- we all pay into Medi-Cal. There are widespread layoffs occurring throughout Los Angeles. They ARE going to experience an increase in cash customers. I will not be made to feel less-than for not having insurance in this moment, and I don't want anyone in need of good care to be treated with such prejudice. I think retraining is needed -- learning to have respect not only for her colleagues but for her fellow citizens. Not to mention compassion. Compassion in healthcare seems appropriate. We will be taking our business and recommendations elsewhere.