Thank you Ace and Aldrin! You both are the bomb!…read more I came in this afternoon to get a pair of sunglasses for my husband. He is very picky so I was nervous and spent some time looking around. These guys were so nice and helpful and didn't mind that I needed extra time. They were very patient. Good selection and good prices. But really it is the customer service and that is great! Staff is wearing masks, gloves and using hand sanitizer. Store is clean. Do yourself a favor and get your shades here. You can even get a protection plan to cover your new glasses for 13 months for just $19.99 Great experience, you boys rock!

I have been meaning to get some nice new expensive name brand good quality sunglasses glasses. I…read morewent to this location and the employee that was working that day was so sweet and very patient. There was no pressure and I did not feel rushed. They have good cleaning and sanitizing protocols when you try on their glasses. I felt like I could have spent hours trying on different styles. I found my new pair of Michael Kors fancy classy polarized sunglasses and I absolutely love them! I will be returning when i need a new pair!

Really thorough eye exam. Very pleasant. Great experience. Good selection of glasses at reasonable…read moreprices.

Great experience at this establishment. Found them on Yelp and went there because of the reviews…read moreand location. Superb customer service from Ruth and Audrey - they were both friendly and very patient with my million and one questions. Dr. Leung was amazing! You can tell that she cares about you. She explains everything clearly, gives you all your options and will give suggestions. I highly recommend Eye Optique!!!

We were strolling lovely downtown Burlingame this afternoon and walked by this Sunglass Hut. I…read morecould see through the front doors that they had a display of the new Ray-Ban meta smart glasses that I have been looking for. They have been really hard to find and most places are sold out. We had our dog with us, so I had my husband go in first to look at the display, but the employee was super welcoming and invited me to bring my pup inside. I love dog friendly businesses! I was able to try on a few styles before deciding on the ones I wanted. The store was clean and well appointed and the employee was very helpful to everyone who came in. I would definitely shop here again.

Paul and Giselle were an amazing help! I would shop here again in a second. They were friendly and…read morehelped me extremely quickly.

I love the people that work here. They are always so helpful, call with reminders, tell me about…read morecurrent discounts or rebates available and so courteous when I visit the location. They all know my name, I can't remember theirs but I recognize them for the last few years I've been coming here. They've help me get my Neice some glasses too.

Called asking about a repair. Rudely cut me off and said to come in and have "a technician" look at…read moremy glasses. Obviously I didn't want to drive 30 minutes just to be told they can't do anything so I just started describing my issue. He cut me off and wouldn't let me talk and said "if you don't want to come down then go to a different store." Listen to him and steer clear, incredibly rude

I was super impressed with the Client Service at Warby Parker in Burlingame. Jason helped to solve…read morea problem to fix my Sunglasses. He was super proactive, kind and competent! I will shop here again feeling grateful for an excellent team of people here!!

5 stars all around for this location. I visited this spot last year to have my eyes examined and…read moreeveryone, from the sales staff to optometrist were friendly, fast and experienced. It was also easy to order another pair, when I traveled out-of-state. Warby Parker has come a long way in quality since its inception in 2010. As a former LensCrafters employee (2001-2004), I was intrigued by their initially online-only business model and curious about quality. My first brick and mortar visit/purchase was on Ramona Street in Palo Alto and quality was not very good (mostly noted in weak spring hinges). Last year, I decided to give them another shot and was impressed by the progression in quality / value since then... they have a lot of styles and while the brands aren't designer, for the price, you can't go wrong. Quality has definitely improved. Also, I love their "Buy a Pair, Give a Pair" program, which helps distribute glasses to those in need... in my opinion, 100x better than LensCrafters "Gift of Sight" program, which includes a lengthy application program and used customer frame donations - two things the world doesn't need more of... while I can appreciate upcycling & recycling, a new, fresh pair can not only provide vision, but hope, for someone in need. Why should "new" be reserved for only a certain population of people? It will be interesting to see how both Warby Parker & LensCrafters play out financially in the upcoming months. I haven't analyzed the business model for pricier competitor LensCrafters in a while, but as a frame stylist in the early 2000s, it relied heavily on insurance and corporate reimbursement. With the job market/economy in great flux, my money is on Warby Parker.

Despite having purchases several pair of shades at SGH, I find it hard to recommend this particular…read morelocation to anyone looking for a new pair. While the salesperson behind the counter was certainly very friendly, I was rather annoyed paying full retail for my "new" Oakley shades only to find out that the case was not included. While initially uncertain, the sales associate called his manager who informed him over the phone that the model I was purchasing did not include a case. Instead, he gave me one of the cheap drawstring bags to store them in. But to make matters worse, he yanked out the microfiber cloth that came with the free bag and stated that the cloth ALSO did not come with the purchase (WTF?!?!). Since the shades were floor models that had tons of fingerprints on them from countless people trying them on prior, I asked if I could have a fresh pair at least. To which I was informed that the ones on display were not floor models, but simply the ones that they sold. And that they didn't have anymore of the model I was purchasing. Yet no more than 30secs after ringing me up, I see the sales guy pull out another identical pair out of the drawer and place it on display. The real icing on the cake was when I went home and went directly to Oakley's website. Turns out, I could have purchased it from them directly for the same price AND it would have came w/ a hardshell case, a cleaning cloth, AND replacement lenses! Fool me once SGH....never again!

Yes, their prices may not be the cheapest, but their service is mostly good and their return policy…read moreis excellent. See, you can buy a pair of sunglasses from any of their stores worldwide and return them at any of their stores! Of course, they only sell genuine branded sunglasses.

I came across this optometry from my insurance page and I'm really glad I did!…read more I usually go to big optometry (L*nscraft*rs) but that day they rejected me for being 12 minutes late to my eye exam appointment (their late policy is 10 minutes). Anywho I was scrambling to find another optometry because that was the only off day from my child that I had. Found this place and they happened to have an opening that day. This place is not big but they were so efficient!!! I walked in and before I even uttered a word they already greeted me and started the form process. Mind you it was my first time there but I already felt so welcomed. I was in an out of the eye exam literally within 20 minutes and extra 10 minutes for ordering and payment. THIRTY MINUTES and I'm out of the door! I really appreciate the swiftness and the friendliness. As long as I live in the Bay Area this will be my go to optometry from now on!!!

Good customer service and good selection of glasses and sunglasses. It was easy to get an…read moreappointment, even at the end of the year

Dr. Chew and his team have been my go-to team for the past 5+ years excelling at optometry services…read moreand getting glasses. I moved to the Central Valley in 2021 and after going to several offices here, nothing beats Optica Optometry. The service is swift and organized, greeted with a friendly face when you walk in. You do your tests and get your prescription. The staff take careful attention making you feel 1 of 1 as you try on different glasses. I can tell they curate and rotate seasonally depending on trends which I appreciate. They really work to make it within your budget and consider it all when it comes down to pricing. Their expertise and knowledge is evident through the whole experience. They're my go to and hope they become yours as well!

The staff were courteous and friendly, the office is spacious and equipment is modern. So no…read morecomplaints on the ambiance.. However, I agree with the comment below. After the appointment, It's obvious that they are limiting sales to themselves. Very frustrating that they refuse to provide my prescription, even after repeated requests.

Didn't need glasses but Annie was so warm and fun I got some anyway! I would recommend stopping by…read morewhether you need glasses or a smile!