Found this gem on YELP! Went in for a comprehensive visit yesterday for my little one who was…read morehaving trouble seeing the board at school. The Doctor was so sweet, patient and thoroughly examined my little one's eyes. I was impressed with her skills and attention to detail. The office was super clean and modern. Parking was easy and free which is always nice. My daughter left picking up the cutest little Ray bands for her first pair of prescription glasses. Will be ready for pick up in about 10 days, so my girlie will have new clearer vision soon. Staff was also super helpful and courteous during our appointment. Highly recommend checking them out.

This establishment is located across the street from Costco. They are two doors from the Grocery…read moreOutlet. There are plenty of parking spots. My wife and my son came here for their appointments. Dr. Leung was very kind and gave my wife tips on how to take care of her eyes. The receptionist, Ruth was very patient and nice. She explained the insurance deductibles for different selections of the frames and types of lenses that they offered. We were told that the glasses will be ready in about two to three weeks. However, to our surprise that the glasses were ready in one week. We had a pleasant experience with Dr. Leung and Ruth. We really liked how Ruth was upfront with all the deductibles and prices. My wife and son will be coming here for their glasses from now on.

I have been going to see Dr.Torio every year since i was 8 years old, i am 33 now. Through every…read morejob change i made sure i could still see Dr. Torio. His office always smelled fresh with a light candle burning, the receptionist was always welcoming, and Dr. Torio gave excellent service with a calm demeanor. I will miss you Dr. Torio! RIP

It had been an embarrassingly long time since my last eye exam and I was searching for a place that…read morewas preferrably nearby. The glowing reviews led me here and I can happily confirm that they're all spot on! I was able to book an appointment for a standard eye check-up quickly, and as a first time patient, I felt welcomed the moment I walked in. The team was friendly, efficient, and made the whole process easy. Dr. Torio was amazing - incredibly kind, super knowledgeable, and took the time to answer all of my (many) questions. He explained each step of the exam in a clear, reassuring way and he made sure to perform a very thorough eye exam. I felt very comfortable the entire time. Safe to say, I'll be coming back here for all future check-ups!

Been going here for years. Quality care, great customer service, clean facility. Highly recommend.read more

I've been here for three visits at this SSF location--their new building since they left next to…read moreKFC , but they're now next to Starbird--(fried chicken is the constant :-). It's not a deal breaker but parking sucks here. They have a dedicated garage but it's a pain in the ass and awkward to get in and out, a cavernous ridiculous poorly designed space. Maybe it's me being clumsy. Either way, I hate it. Been going here specifically for appointments with Dr. Christian Chew. We've been doing IPL (Intense Pulsed Light) by [FDA-approved Lumens OptiLight], which is a contraption of epic proportion and I'm guessing hella expensive, which is why only this office has it. Optica's also in Millbrae, but this machine is not there. I've had 100% excellent experiences here: bright, clean snazzy new digs, surprisingly spacious. Lynette and Jenna are at the front desk and assisting elsewhere--they're super friendly, warm, attentive, sweet, and super helpful. By the time I went in for my IPL consult, I'd already had: meibomian gland expression, punctal plugs, hydrating sleep mask, moist heated pads, prescription eye drops Miebo and Cequa + a host of other drops and gels. My bathroom counter looks like a damn pharmacy. My LAL cataract surgery put me over the edge with my dry eye, to the point I could no longer manage with my plethora of eye drops. Ask me if all this worked? NOT! Using eye drops a dozen times daily, I was freaking out--my stupid dry eye was seriously interfering with my daily functioning, e.g. my clients were asking me why my eyes were watering and/or if I was crying! Not a good look for a psychotherapist lol :-) I tried to get IPL a few years ago but was told that because I have olive skin, tan easily and never burn, I wasn't a good candidate (they didn't want to risk scarring or whatever). But here we are today, and years later, Dr. Chew has reached a level of experience with the OptiLight, such that he's finessed with technique. Operating it is not merely technical, it's a practiced art. I initially went in for an impromptu same day consult (thanks to Dr. Florendo who expedited it). I went in for a consult and was not supposed to get the treatment on that visit, but I was desperate and determined: I begged, coaxed, cajoled ... groveled, e.g. entreating "please, pleeez," for Dr. Chew to give me a tx. same day (I didn't want to go home without an intervention) ... he must've taken pity, because drum roll ... he did! He assessed no contraindications and was confident enough to know I was a decent candidate and likely would not have untoward side-effects from the treatment ... yesss! I've never looked back because my success is unmatched! I know this is hyperbole, all cases are different/unique, blah blah and I'm melodramatic but I'm so stoked about how much easier it is to get through the day, e.g. now I put only 4 or 5 different drops 2 to 3x daily and I barely tear up. WTH? I call this dumbfounding serious success! Dr. Chew is an absolute rock star, his facility and expertise with that beast of a machine on display every single time we do a treatment. My triumph is that this IPL works! Hallelujah! Did I mention I was initially apprehensive? Not sure who the doctor was, whether we'd have a seamless interaction (I can be a prickly, picky patient) ... I need not have worried because Dr. Chew is fire. I so appreciate him, for not only his expertise and knowledge, but for his demeanor: he's chill and relaxed, conversational, personable and approachable with a sense of humility. I can work with his down to earth and unprepossessing style. I cannot work with doctors who are old school officious or pompous with airs. I got no time for ego--eff it--I'm too old for that, I'm done. You know those doctors who think they know your body and symptoms better than you? That's the opposite of Dr. Chew, who's open enough to actively listens and doesn't assume. The total cost (it's out of pocket cuz greedy ass insurance demons don't cover it) of the four IPL txs. is very reasonable. After the initial four txs., every so often, depending on recurrence of symptoms, there's a tune up. Sign me up. Whatever it takes. Thank-god for this technology. It's worth every single penny!

I have only been here once, and I already know I'll be back! I haven't had my prescription checked…read morefor probably 5 years (a bit embarrassing). Working from home all pandemic, I knew I had to get that done once it was safe again. This was the closest place to my house so I decided to give this place a try. COVID precautions - They clean the office/equipment after every patient. Required to wash hands upon arrival. Hand sanitizer available. In my short time at the office, I've grown to feel really comfortable with Christine, the receptionist/assistant. She is extremely knowledgeable, patient, and friendly. The exam with Dr. Eng was as I expected it. His equipment is old-fashioned, but if it still works, I don't see a problem with it. Dr. Eng is friendly, professional, and super patient. I never felt like he was rushing me out to get to his next appt. He spent a solid few minutes to get to know me, my work situation, and my concerns. He asked about contact-wearing and I never wanted to wear contacts. I let him know and he definitely didn't hard-sell me. I could just feel that Dr. Eng is passionate about his profession and really cares about his patients. Overall, I felt safe in his care and would definitely go back for my next checkup.

Greetings, l have been coming to Dr.Eng's for some time now, reviewing time:…read more Parking is street side only, there is city parking a block down from the office though. The office experience is always Top notch, and this is what separates him from the rest in the area. Eye care and examinations are supreme and done with the upmost of care. Dr. E is outstanding at what he does, and this why we keep coming back. Nice job Doc

I have been a long time patient of Dr. Aller's since before they remodeled Tanforan mall and…read morerelocated to Kains, and are currently now at their newest location on Jenevein. They have a full booklet of records since I've been with them for over 23+ years! Dr. Aller is an incredible optometrist! At my most recent visit, I had to bring my newborn with me, since I didn't have anyone to watch her for the time being and Dr. Aller is an awesome multitasker -- doing my eye exam, rocking her and humming a lullaby (she started fussing). Thanks Dr. Aller! About my visits: They always remind me with text messages prior to my appointments (which is my preference, but you can also get a reminder call if you prefer that), so I would receive a reminder text about a week or less prior to my appointment. Since covid, they had the door locked to limit the amount of people inside, so you knock when you arrive and someone will come to the door, screen and ask covid questions as well as take your temperature. After this, they allow you in if you have no signs or symptoms. Today, the door is unlocked and they are no longer screening or taking temperatures. Once entering, I usually walk to the front desk and inform them of my appointment time and with who. They check me in, check my glasses and inform me to sit in the waiting area while I wait. If you're going there for your annual eye visit, they do a couple exams prior to seeing the dr. After that, you continue to wait while the dr finishes up with the prior patient and then sanitizes the chair between each patient. Once in the exam room, you get your eye exam done and head back to the waiting area to choose your glasses if you'd like to purchase! If you see a style, but the color isn't your preference, let the front desk staff know and they'll check on the website for you to see what other color options they have. I have recommended Dr. Aller to several people and they love him as do my ohana and I! Overall, Dr. Aller books up quick, so make sure to book in advance! The staff are super friendly, helpful, efficient, and quick!

I have been a patient at this practice for a long time. Although Dr Allers sold his practice, I…read morehave always received excellent care. My dissatisfaction is with their AI answering service which doesn't work properly and has to learn to get better. THere is No prompt to talk to someone and in my experience it wasn't hearing me. They were responsive to me complaint but said this is what corporate things is best. So good luck and use the word representative if you have trouble. Maybe corporate will listen to negative reviews. If not I will seek another providers. It's just not worth the hassle

love that there's online booking on their website! Wish more places offered this in addition to…read morecalling. convenient to see all the open time slots quick and efficient. given my prescriptions printed out. pay after the exam. credit card accepted.

First appointment was great with Dr. Mai, second appointment was 30+ minutes late. Really…read moreunfortunate because I was impressed with my first experience.

Amazing service! Was visiting from out of town when my glasses broke, I'm a professional…read morephotographer and getting new ones was absolutely essential. I called the store and Pol took care of me from the second he answered the phone to just two hours later when I was leaving with a brand new pair of prescription glasses! Wonderful service, extremely nice people!

I love the people that work here. They are always so helpful, call with reminders, tell me about…read morecurrent discounts or rebates available and so courteous when I visit the location. They all know my name, I can't remember theirs but I recognize them for the last few years I've been coming here. They've help me get my Neice some glasses too.

Thanks to the whole team for all their responsiveness, transparency, knowledge to all of my…read morecuriosities. Been here since moving to Millbrae back in 2021. No complaints

I dropped off a pair of Gentle Monster frames to add a prescription lens. I received them back in…read more~2.5 weeks. The team here is extremely helpful and informative and I'll definitely be back to bring in a future pair. I appreciated the service here!

Worst eye doctor I have ever had…read more Dr. Martin was rude and defensive throughout my appointment. I came in because my new prescription was too weak for my first eye exam at the Foster City location which resulted in an incorrect prescription, so I decided to try the Airport Boulevard location instead. I was experiencing blurry vision while walking around the house and when driving. At this point I go to South San Francisco Costco for my second attempt at getting the correct prescription from Costco. Dr. Martin is the doctor there. When I explained that my vision was still blurry and asked if my prescription could be increased, Dr. Martin repeatedly argued that there was no need to make any changes. After several minutes of discussion, he finally agreed to increase the prescription slightly. Unfortunately, when I received my new glasses, my left eye was clear, but my right eye was still noticeably blurry. I ended up having to return a third time, this time to the Foster City location, hoping they could finally correct my prescription. Overall, this was a very frustrating experience. I felt dismissed when I raised concerns about my vision, and I expected my symptoms to be taken more seriously. If you are a woman you know how it feels to be dismissed by a man that thinks they know more than you. That is exactly how it was. My third time taking the exam at Foster City this time. I went with my dad. So they can finally listen to my concerns. Maybe a male presence might change something. They are so bad at their job. Don't go to any costco for an Eye exam.

We've come here a few times over the years and have always had a positive experience. You generally…read moreneed to make an appointment, though I believe they do walk-ups if they have availability. This is an "Independent Doctor of Optometry", that happens to be located inside Costco. They charge $90 for an eyeglasses exam, and $120 for the glasses and contacts. Some insurances cover eye care, though the pricing seems reasonable even if paying out-of-pocket. Even with insurance, there may be a co-pay, specifically for contacts. There is also an additional option that can be done during your exam, which is called "optomap". The optomap is basically an ultra-widefield image of your retina that they use to help detect eye and other diseases. It costs $60, and is NOT covered by insurance. We did them during our last visit in April 2023, as it was the first we had heard about it. We were undecided if we wanted to do it again during our recent visit, though they mentioned we could do our normal exam and see if the doctor recommends it based on the results. Once you check-in and are ready, the whole process is pretty quick and painless (literally and figuratively). They ask you to wear a mask (provided) as you approach the first machine in the main room. You line your head and chin up to the machine and look normally. There is an image that is initially blurry, then adjusts to be clear based on how your eye sees it. After that, they blow small puffs of air into each eye; this is my least favorite part. This whole process only takes a few minutes, then they call you into the room to chat with the actual doctor. This is where they sit you in the more official chair and slide over the bigger machine. They show you a line of letters and ask you the ever-famous "better 1 or better 2". After that they see if you can read the line of letters, similar to at the DMV. This is how they determine your prescription. I had to pull my mask down for this as the lens kept getting fogged up. The last step is looking into your eyes with a light and what looks to be some sort of magnifying machine. After all was said and done, she determined that my prescription had not changed from my last visit nearly two years ago. She also said everything looked good and healthy, meaning I did not need to do the optomap this time around. Overall I definitely recommend this Costco optometry location. The staff were all friendly and helpful, and everything was efficient and seamless. We checked in a little early, and I was finished before the actual time of my scheduled appointment. My partner was with the doctor for a bit longer, as she also has contacts. Once you're done and have your prescription, there is a huge area right next door with hundreds of glasses to browse. Thanks again, see you in a couple years!

Dr. Sherryl is a wonderful optometrist and I am so glad she is in San Bruno. She had open appts for…read moremy and my family. I've got two little ones and she provided exceptional care for them. They were nervous but she was professional and kind. I also appreciated her modern equipment and clean facility. Her staff was kind and answered all my questions. I also appreciate her text service to remind me of my appointments.

Dr.Quong is a great doctor and a very nice lady, Jeremy at the front desk is very nice as well…read morehighly recommend