I came across this optometry from my insurance page and I'm really glad I did! I usually go to big optometry (L*nscraft*rs) but that day they rejected me for being 12 minutes late to my eye exam appointment (their late policy is 10 minutes). Anywho I was scrambling to find another optometry because that was the only off day from my child that I had. Found this place and they happened to have an opening that day. This place is not big but they were so efficient!!! I walked in and before I even uttered a word they already greeted me and started the form process. Mind you it was my first time there but I already felt so welcomed. I was in an out of the eye exam literally within 20 minutes and extra 10 minutes for ordering and payment. THIRTY MINUTES and I'm out of the door! I really appreciate the swiftness and the friendliness. As long as I live in the Bay Area this will be my go to optometry from now on!!! read more

Good customer service and good selection of glasses and sunglasses. It was easy to get an appointment, even at the end of the year

I have been visiting here for a few years and purchased many good pairs of glasses and sunglasses, and did my eye check here. Their doctors and staff are friendly and knowledgeable. They got a really good selection of inventory within. I got some luck with good and fitted Prada and Gucci eyewear. Their lenses are really nice too. My eye checks here have always been pleasant. They were also nicely put up with some of my scheduling issues. I would definitely keep coming back. read more

Amazing optometrist. Super friendly staff. Very helpful and great at exposing what is available and how insurance helps. Friendly reminders after a year. We have already been back. And will be back again. read more

L V Optometry - My son was eligible for sunglasses with our vision program. - Eyewear & Opticians Near Me - Millbrae, California

If I could give 100 stars I would! Yesterday was my first time coming to LV Optometry and now I will be a lifelong patient and customer. I have gotten eye exams at different hospitals and optometry but nothing compares to Dr. Victoria's exceptional knowledge, thoroughness, and efficiency. After my eye exam including but not limited to retinoscopy, eye pressure test, refraction test, peripheral visual field test, slit-lamp exam, and dilated pupillary exam. Dr. Victoria was able to get the best and exact prescription for my new glasses. I really appreciated her recommendations and findings after my eye exams. Dr. Victoria and her staff were extremely friendly and helpful throughout the whole process. I will be back for another follow-up and to pick up my newly prescripted glasses -- I can't wait! I am very pleased with the exam and the exceptional care and attention. I highly highly highly recommend Dr. Victoria and L V Optometry! read more

LV optometry was quick to reply to my inquiry about an eye health exam compared to other places. I was able to book an appointment within a day and I had a great experience. The exam was very thorough which I really appreciated and the doctors were informative on all the tests that were done. I found a pair of glasses from their large inventory and placed an order with them. I would highly recommend LV optometry for your needs anytime! read more

I was recommended by a friend to come here and am so glad I listened! This was probably the best experience I've ever had visiting an optometrist. When making an appointment, I gave them a call and was immediately greeted by Victoria over the phone - she took down some quick new patient details and told me they had availability the following day. I also had a lot of questions regarding what my new insurance provider covered and what they didn't, and Victoria was incredibly patient and thorough with me. On the day of my appointment, Kelly helped me sign in and fill out the relevant paperwork. I had so many questions regarding the exam and services; Kelly was really kind and patient with me as well. She answered all of my questions and walked me through everything. Kelly even helped me order a few boxes of contacts with my new prescription which I was able to take home immediately after the appointment. For my exam, I expressed to Victoria that I did not feel like my previous glasses prescription was accurate. After hearing my concern, she spent a lot of time ensuring that my new prescription was accurate and fit my needs. She even walked me through the pros and cons of Ortho K and Lasik, which are two procedures that have been on my mind. Overall, I could not say enough great things about LV Optometry and will be recommending them to all my friends and family! read more

AMAZING SERVICE from beginning to end. I was running out of contacts, traveling soon, and had no prescription so I was in a bind. I called LV optometry hoping I can get an appointment in the next few days and the receptionist was SO FRIENDLY. She worked her magic and I was actually able to get seen on the same day! Check-in was smooth and everyone was extremely nice and professional. The optometrist was very thorough with my eye exam and she made sure I was comfortable the entire time. She answered all my questions and gave me many recommendations for contact lenses and prescription options. If you want good customer service and thorough exams, this is the place to go. I'm more than satisfied and will never go to another optometrist again! read more

I wanted a new optometrist and tried LV Optometry. My main purpose was to get eye exams to check out the health of my eyes. I was extremely satisfied with my experience. The exams were much more thorough than past ones I have had elsewhere. The optometrist was also very clear in answering all my questions. So glad I found a good optometrist that I can rely on from now on! read more

I cant believe that I haven't reviewed LV Optometry. I've been going here for two years for eye exams. They have the most friendly and outstanding customer service I've ever experienced at a medical office. Just so incredibly warm and they remember things, like how I hate having things touch my eyeball. Just awesome. I can't recommend them enough. read more

Finally got my eyes checked and upgrading my eyeglasses. I really had a wonderful experience from this LV Optical, from securing an appointment and all through out the process from eye testing/diagnostics to fittingnof my eyeglasses and contacts....the people there are so helpful and efficient. The only reason why I did not give them 5-stars was because of their limited selection for eyeglasses/frames. I hope they would offer more frame options (styles and designer brands) and update some of the styles that they offer. read more

LV Optometry used to be good but not anymore. I've been to the shop for a number of years for eye examination and bought glasses and sunglasses from them over the years. However, their latest prescribed eye glasses left much to be desired. Went in for the yearly eye exam. The sister doing the exam came back from lunch late, rushed through the exam, and moved on to the next customer. I was ushered to buy the glasses frame with the other sister. Ok, fine. I supposed they're professional and could get thing done quickly. I ordered one pair of glasses. My left and right eyes had uneven degrees of myopia and needed different adjustment for the lenses to compensate each other. When I came in to pick up the new glasses they prescribed for me, I immediately found one lens to be blurry. I let one of the sisters know. She asked the other one, came back saying there's the correct prescription, that I would get used to it after wearing for a while. I went outside into the car looking around far and near. The uneven blurs still bothered me. I went back inside the shop to told them that I thought it would bother my driving. I intended for them to check the glasses and sent it back to add half or one notch if needed, but they insisted it's the correct prescription and wearing it for a while would get used to it. I got the feeling that they were annoyed with the potential rework. Well, I didn't like rework neither. Anyway, I tried like they suggested to "get used" to it but it never work. COVID time and I didn't bother to go back. The expensive glasses ended up in the shelf. These days it seems they're just happy to push glasses sales more than anything else. read more

Team of two sisters -- both licensed optometrists -- who are exceptionally detail-oriented, efficient and have great taste in frames for your face. I changed my mind about a detail on my frames and Dr. Feng was very understanding and accommodating (at no extra charge). They deliver on time or earlier than promised. The number listed on Yelp routes to their personal cell(s) after hours (yes, they're that dedicated), so I'm more mindful of the time when I call now. read more

Recently I noticed my vision getting blurry at night and in bad lighting. Unfortunately for me, 90% of my life seems to revolve around places with bad lighting whether it's at work or at the gym or at most restaurants. In order to prevent any further potential wrinkles around my eyes from squinting, I decided to go find some glasses to help me out. The options in San Mateo are highly rated, but a little limited too (closed Mondays, limited selection of frames, etc.). To make my choice I looked at not only the Yelp ratings, but also things like hours and accessibility. There's a place near me that serves frozen yogurt in addition to optometry services, but that seems a little gimmicky, right? I called up L V Optometry and made an appointment based on the stellar reviews. Victoria answered the phone and set a date for me the very next day and also checked my insurance coverage over the phone to make sure I was covered. L V is in a small strip mall with some Chinese restaurants and a Yumi yogurt (guess I can't get away from froyo! lol!). The store is small, but very well organized with a great selection of frames. Dr. Lily and Dr. Victoria are sisters and two of the nicest people you could possibly imagine! They're very patient and professional and talked me through all the costs and procedures they were going to perform during my checkup. I never felt like I was being rushed and I learned a lot about the various processes as each part of the checkup progressed. After a battery of tests (everything from vision tests to glaucoma and high resolution pictures to determine the health of the eyes), we determined that my eyes weren't nearly as bad as I thought they were (apart from some astigmatism that's related to earlier RK), so Dr. Lily gave me two different prescriptions for reading glasses and something to wear in the evenings while I'm driving. Again, I wasn't sold up on anything or pressured into anything. They gave me all the information I could possibly need and together we came up with the solution that would best fit my needs. I ended up going with just some glasses for driving at night. They should be pretty cool since Dr. Victoria looked up a photo of "This American Life's" Ira Glass (my idea of cool glasses) and then we looked for some comparable frames. I cannot recommend this place highly enough! It's the kind of business that deserves to flourish and be successful! I can't wait to go pick up my new glasses in a couple of weeks! Thank you ladies! :) read more

Dr Victoria and Dr Lily are both very amazing. Let me list the reasons why: - Thorough with check-ups - Responsive and quick via email - SO SWEET and nice - Skilled at their practice - Accommodating with both schedules and insurance! A simple story will explain how awesome they are. I got an eye infection from wearing a pair of contacts (2 week disposables) too long/rubbing my eyes/falling asleep with them in my eyes. I had to go to Great America the following week and I wanted me eyes to heal in time because I didn't want to risk my glasses flying off my face while on the roller coasters. Dr Victoria offered to see me at a short notice. She prescribed eye drops and made sure she included the generic brand to save me money! The following week, she recommended that I have a quick checkup (early morning) before heading to the park. When I got there, she provided me with two different pairs of dailies that were the most comfortable, high end brand they offered just so my eyeballs could be comfy and germ free! :) love them. I recommended that my parents and boyfriend see them also! read more

The workers here are pretty friendly. Didn't have an appointment but they did take me in as a "walk-in" last minute. Did feel a little rush during the exam...could have spent more time as I wasn't too sure if they where accurate or not. Didn't feel pressure to make a purchase after the exam. Would use them again in the future. read more

L V Optometry - Eyewear & Opticians Near Me - Millbrae, California

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My Fiance found LV Optometry on Yelp. I came with him during his first appointment, and really glad I did. During that time I was a Lens Crafters patient and their service is excellent. However, I noticed that LV Optometry had a very personable approach in helping their patients needs. With that being said, I made an appointment with Dr. Feng after my Fiance's successful check up. Dr. Victoria Feng is amazing! I love her bubbly and sweet personality. You can observe that she really cares about her patients. She really knows her stuff and is very knowledgable about Ophthalmology. Joe in the front has great customer service and is very friendly. Their entire staff is accommodating and really understands your needs. They all try their best to make their patients happy and provide excellent customer service to each individual. read more

Started seeing LV optometry about a year ago. I think the sisters are great optometrists. They are very personable and engaging. I had an eye exam with them a while back and Dr. Lily was very thorough and explained the meaning of the results. She's very enthusiastic about eyes and I think she's relatively conservative in her approach. The sisters have a very small operation in Millbrae. I think its the smallness of this operation that makes this clinic so appealing. They truly give you that one on one attention. They also have an impressive selection of frames and sunglasses. All packed in a small office. read more

Very beautiful people, starting with the Doctor and her employees. I loved their honesty!! That's very rare to find nowadays. Thank you.

Very attentive and helpful staff. I was impressed with the quick answers and honest feedback when it came to having my vintage glasses redone. I picked up a lively pair of Sunglasses and they had them both ready sooner than we planned on! read more

I was a first time patient at L V and couldn't be happier. I was greeted at the door and immediately was met with warmth and positivity, all while maintaining an atmosphere of safety amongst COVID. At my appointment, I discovered that my other optometrists in the past hadn't explained things as well. L V is thorough and informative. Excited to go back next time! read more

THEY ARE AMAZING! I have a 12 year old son who was in desperate need of new glasses. I knew off hand that my insurance covered $115 for frames and I was determined to find frames within that price range. FYI: I'm cheap I called Costco and target and was told that they where out of network with my insurance. Costco and target explained that I would pay fully for the glasses and then get reimbursed by my VSP insurance. Being that I have two kids and work full time I found that to be to much of a hassle. Who wants to sit on the phone wit insurances and who knows if they'd reimburse the full amount. Still being determined to find the cheapest set of glasses I called two other private offices, told them my price range and was told that they only had 3 frames to select from. Then I came across LV and was told that they had a huge variety and to come check them out without a appointment. Today I went with my son and found two amazing sets each for 75$ and I was getting ready to schedule a appointment when the MD told us "why wait we'll take you guys now".1 hour later my some chose his glasses with a 10 dollar co pay. So a little advise to everyone. Don't go for brand name frames. All that money your paying is for the brand name to be printed on your frame. All frames are the same either plastic or metal. Not one plastic nor metal is better than the other. read more

I recently came here to get my annual check up, even though it has been a few years. Lily and Victoria are very friendly and very knowledgeable when I did my check up. I did all my tests in this one appointment, which prior, I had to do a couple. They also have a great selection of frames on display. With the eye exam, they were very thorough.. which I really like. They have good prices and obviously if you have insurance, it is pretty much covered. Location is easy to find off El Camino. Parking might be a challenge at times as they share the parking lot with a few busy businesses, but not impossible. read more

Wonderful people they are. Excellent customer service. Made suggestions on how I can take advantage of my insurance fully. Love coming here! read more

L V Optometry - Love these pair of glasses from LV Optometry! - Eyewear & Opticians Near Me - Millbrae, California

Dr. Lili Feng is amazing! She's very knowledgable and skilled at what she does. She made me feel very comfortable during my eye check up and seemed very genuine and concerned. Her staff is very helpful and friendly too. They have a wide selection of regular and designer glasses to chose from. I love the Burberry glasses I bought there! Got a good deal using my insurance too. They called me after a few days once my prescription glasses were done and I was all set! read more

L V Optometry - Eyewear & Opticians Near Me - Millbrae, California

My 92 year old father needed glasses and we went in to L V Optometry and they could not have been nicer or more helpful. They were so kind to my father and made the experience so pleasant for him. They treated him like family. They also did a speedy and excellent job on his glasses. I would recommend them most highly!! read more

Love this place! I've been coming here for eye care issues for around 2-3 years now. The staff is always super nice, very professional and the experience is very personal. This place has BY FAR been the best experience for me. What used to be my favorite lunch place is also nestled right next door ---WING STOP!!! If you're located between South San Francisco and San Matteo and happen to be in the market for an optometrist, don't hesitate to come in and check the place out. read more

went to LV optometry last weekend with my 3 yrs old for his first eye exam. I expected to be a challenge but guess what, it's smoothly done! thanks to the attentive and friednly staff. the whole process is sweet and smooth! thanks!! read more

I've gone to this place for the past 2 years and every time I go I have a wonderful experience. They are consistently professional and extremely kind. They'll go above and beyond to make sure you're happy. This place is the best! read more

The good: Both optometrists are unbelievably friendly and warm, remember everything about you, and are so polite that you think you've entered some period drama piece. The bad: They upsold me to $600 glasses when I all I needed was the $7 reading glasses that costco sell. I went to two ophthalmologists later for other issues and both confirmed that my astigmatism and farsightedness were so minor as to not be worth addressing. My own experience with the super-glasses was the same - they were no good. I have no confidence now that their optometry practice is not compromised by their business in selling expensive glasses. read more

Over the years I've had exams and purchased glasses at; Kaiser, Lens crafters, Sears, etc etc. None seem to be able to get the exact prescription in my blended glasses. I decided to try a smaller, independent, and local eye Dr. After searching Yelp & seeing Dr. Feng had several 5 star reviews, I scheduled an appointment. Dr. Feng and her staff are extremely friendly, and down to earth. She really cares and strives to as she says; " find the sweet spot". Well, she did! BEST prescription I've had and am finally very pleased! read more

We've been going to LV Optometry for 5 years and always have a great experience: Lily and Victoria are super friendly and provide top-notch service. They also have a wide selection of frames. read more

My son got his classes a little over 18 months ago. The eye checkup and new glasses went well with no issues. Recently, he noticed some scratches on the lens. My health plan covers lens every year so we contacted the store about getting replacement lens. The person at the counter said they would not replace the lens until they recheck his eyes again. The prescription states its good for two years and my son said he sees fine. We didn't see a need to have his eyes checked for the lens replacement. We will be looking elsewhere for the lens. read more

Wow - so I ended up getting Transitions lenses and hated them, but didn't know what to do. Was going to wait till next month when my insurance resets so I can buy new lenses, but I emailed the doctor, and she said they would get them replaced without Transitions for FREE. Dr. Victoria is the best! read more

I've never had such a positive optometry experience than at LV Optometry. Dr. Lily and Victoria are so friendly and caring. They work with you to make sure you get the most out of your insurance coverage. They even offered to check the vision of our four year old who has special needs since it was covered by insurance, and I have never seen my daughter cooperate so well with any kind of doctor. They were able to seamlessly do her check up, and we even got her a pair of sunglasses that were covered by our insurance. If you have been putting off getting your eyes checked if you don't like doctors or for whatever other reason, I really recommend coming here. It's a very comfortable family environment, and you can tell that the doctors really care about you as a patient unlike some of those chain optometries. read more

Friendly staff, professonal doctor, brand new office with lots of cool equipments, reasonable price, easy parking at a convenient location.... what more can you ask? Dr. Feng and her team are great professionals who are knowledgable and super friendly. Dr Feng is thorough with her tests, she explains all the procedures very clearly. I have been seeing her for the past few years, and have always been impressed with her service and followup. I am also excited about the beautiful Tiffany glasses that will arrive soon! The office has lots of stylish glasses. I will recommend Dr. Feng @ LV Optometery without any hesistation! read more

All optometrist were hands on with their patients! They remember patients really well and they are really pleasant. It takes at least an hour for an eye exam.. not like at target which takes, what? 10mins? They really take time talking and explaining to patients what the procedures they're about to do and what they are for. read more

Victoria from LV Optometry has been my favorite optometrist in my life. The irony is that I have never met her in person. My situation is indeed a special one. Victoria exemplifies how every business should handle customer service. Her "west coast" hospitality and the general good vibe that I got within the first 30 seconds of our phone conversation (and the fact that LV Optometry accepts VSP insurance) was what prompted me to order glasses from her shop even though I live in Boston. I had a really complicated order, and I had several questions for Victoria. Each time, she would write me a lengthy email with a very detailed response or give me a call. Really, she was always super friendly and totally amazing. I would highly recommend LV Optometry to anyone who needs glasses and lives in the USA. Not only will you walk away with 20/20 vision but you will also leave with a priceless smile. read more

This place, where do I begin? Exceptional service, amazing staff, extremely helpful and efficient! I have been wearing glasses since i was a kid and literally every year I go to different doctors because I can can't stand bullsh!t and horrible customer service. By BS i mean always trying to get me to spend more money and get new prescription or "say my prescription has gone up" and when i get my new glasses i want to throw up! Lily and her sister truly amazing, no pressure and made it easy for me to decide along w/my 8year old. The assistant guy is very helpful as well. He fixed my broken glasses for free and I didn't even ask. After coming here I definitely found my eye doctors. read more

this is the best experience i've ever had with an optometry office from beginning to end. i've had good doctors in the past, but the overall experience here has been easy-going and effortless. location is easy, parking is a breeze, not much of a wait, the exam is thorough and the staff is competent, extremely nice and very accommodating. i will continue to go back year after year and even in between. read more