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    Burlingame Optometry

    5.0 (11 reviews)
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    Updated 1 month ago

    Services - Burlingame Optometry

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Photo of my retina!
    Sofia G.

    I really enjoyed having my eyes checked at Burlingame Optometry today. The doctor is very friendly and has great bed side manner. They did a complete and thorough comprehensive exam using the latest technology to make sure my diabetes is not affecting my eyes. I was even able to see my retina with photos! They explained everything very clearly which is very important to me too. Thank you, Burlingame Optometry!

    I was very pleased with my visit to Burlingame Optometry. The doctor was nice, took her time, listened to my concerns, and explained all my options for glasses. The office manager was also friendly and helpful. They had the latest optometry equipment and were able to take retinal images of the back of my eye. I am happy I found them and will be back next year!

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    Review Highlights - Burlingame Optometry

    Rudyak is thorough in her examinations, has the best bedside manner and the staff is always a pleasure to work with.

    Mentioned in 2 reviews

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    Peninsula Ophthalmology Group - More eye examination going on.

    Peninsula Ophthalmology Group

    3.0(115 reviews)
    2.0 mi

    The Peninsula Ophthalmology Group in Burlingame are the ones taking care of the health of my 88yr…read moreold mother's eyes. Normally, they are great, but today they had some issues, namely being way overbooked and understaffed. Our appointment was for 11am for an eye exam and checkup/followup for my mother's macular degeneration/cataracts/and overall vision health. Front of house: 3 stars. Very crowded and long wait in the waiting room. At least it was clean, but they clearly did not have enough chairs for the throngs of patients waiting for their eye exams. The receptionists were pre-occupied gossiping & chatting instead of greeting patients. When we finally were able to check in, the receptionist was pretty cold and unwelcoming. Over the phone, they are all very nice and attentive, but in person, they seemed to care more about their personal lives than helping their patients. While waiting, I did walk around and browse the very expensive eyeglasses. I found one that I liked for myself and I was stunned at the cost: $550 just for the frames. Add lenses and extras and it would be $800-1000. Nice, quality, attractive stuff, but no thanks. The designer stuff from Oakley, Maui Jim, etc was all around 2x the retail price from what I know about their costs. But I guess this is Burlingame, and people will pay those premium prices, just because they can afford it? Not me. Anyways, back to the service... Technician/nurse/first assistant: 5 stars. A lady named Donna was the best part of this clinic. Her chair side manner, patience, attention to detail, efficiency, care, and thoroughness were very impressive. She really took great care of my mother as she guided her gently through the process of the eye exam, x-rays, and tests. She was wonderful and I can tell that she loves her job helping people at this clinic. She was very clear, very sensitive, took her time doing all the procedures, and her professionalism & kind spirit are top-notch. We spent the most time with her at the screening machines, then later in the exam room. She is single-handedly, the best part of this clinic. The doctor: after such a pleasant and fantastic experience with Donna the technician, Dr Chern made us wait approximately 45 minutes only to come in, mutter a few quick words, then quickly ran off to deal with other overbooked patients. He was professional, but very short and cold. He seemed to care more about moving on to the next patient, not really interested in listening to or answering my mother's questions. I've never seen a doctor who seemed so rushed and preoccupied with moving on with his day. This is probably prof the they are indeed overbooked here, and as other Yelpers have said, this place does feel like a mill or conveyor belt. Anyways, he saw us for all of about 1-2 minutes and quickly disappeared. When we asked to speak to him about other questions, the receptionist said that he was already with his other patients. Oh well, at least we got to meet him. One star for his rush and inability to spend a little more time with us, despite making us wait 45 minutes for his surprise appearance. All in all, the clinic is ok. The phone call and the technician were the best aspects of their operation. The reception and doctors were pretty cold, rushed, detached, and focused on other things not about us. Donna gets 5-stars for saving this overall experience. She is real, genuine, caring, gentle, efficient, professional, and engaged in her job. The clinic does suffer from overbooking, long wait times, rushed appointments, and cold doctors. The eyeglass center suffers from extremely high & unnecessarily inflated pricing of not even the highest end of designer glasses. The office is clean, crowded, but conveniently located near 101/Millbrae/Peninsula Hospital. Ample parking, and a nice modern building. I only wish that the front of the house and the doctors here were as stellar as Donna the technician. That would indeed create a 5-star experience, but today, they only got 3, and that's because of the incredible exam that was administered by Donna!

    Patient wait times are horrendous. They don't care that you show up on time for appointments…read more You'll still wait anywhere from 40 minutes to 1.5 hours before being seen. Patients aren't the priority, high volumes of patients seem to be the priority. Front office staff are pleasant but clearly overwhelmed. The doctors are efficient with their exams, almost robotic, and you can tell they are working in a patient mill.

    Photos
    Peninsula Ophthalmology Group - Eye exam being administered by Donna the fantastic technician/nurse!

    Eye exam being administered by Donna the fantastic technician/nurse!

    Peninsula Ophthalmology Group - $550 price tag, just for the frame!  Add lenses, and we're looking at $800+ !!!

    $550 price tag, just for the frame! Add lenses, and we're looking at $800+ !!!

    Peninsula Ophthalmology Group - I found these great frames and was interested to buy them until I saw the price tag!

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    I found these great frames and was interested to buy them until I saw the price tag!

    Burlingame Optometry - optometrists - Updated May 2026

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