Really thorough eye exam. Very pleasant. Great experience. Good selection of glasses at reasonable…read moreprices.

Great experience at this establishment. Found them on Yelp and went there because of the reviews…read moreand location. Superb customer service from Ruth and Audrey - they were both friendly and very patient with my million and one questions. Dr. Leung was amazing! You can tell that she cares about you. She explains everything clearly, gives you all your options and will give suggestions. I highly recommend Eye Optique!!!

My life changed for the better when I finally paid Lakeside Optical a visit a couple years ago and…read moremet the man, the myth, the lens legend -- Emmanuel. The instant joy and peace I felt was almost spiritual. Like, is this what I'd been missing as an adult? Emmanuel is patient, thoughtful, and has an almost unsettling ability to read what works for you better than you can yourself. He steered me past my usual boring picks and into frames I actually loved. I left feeling like a new person. Dramatic? Maybe. But good glasses will do that. Fast forward to today -- imagine my devastation seeing his business listed as closed on Yelp. I wasn't ready to grieve. So in a moment of denial, I called the number anyway... Emmanuel answered. Of course he did. Turns out he's between locations, and so he offered to meet me at the Peet's coffee shop in the Lakeshore Shopping Center -- and showed up with a variety of frames already tailored to my facial features (sent him a selfie in advance to refresh his memory). We spent 30 minutes picking out two pairs of glasses from the trunk of his car while I took selfies to audition each frame (was able to forward the selfies to my wife for some quick validation and to ensure Emmanuel hadn't lost his touch). Honestly? The most fun I've ever had spending money. I think there's some unique potential in setting up a mobile glasses dealing operation and I hope others are able to benefit from his unmatched kindness and his superb ability to offer tailored selections based on quality, style, and cost.

Emmanuel is very kind person and always goes out of his way to be sure his customers are taken. His…read moreselections and guidance about quality, what to consider regarding functionality, style, expense, and how to help you get what you like in the best way for your pocketbook or wallet are unbeatable. He even replaced lenses on an old frame for nothing except to help me out in a tight time situation. You can not find better Customer Service than that. Highly recommend

The eye exam for my sister was just easy-breezy! I called the optical at 12:15 pm and had eye…read morechecked for glasses at 12:30 pm! Wow!!! The test lasted for 15 min. as promised. Dr Carmona is very thorough and courteous.My sister was able to catch her Bart train for Walnut Creek at 1 pm. Costco Optical in El Camino, So SF, you're amazing! Thank you for accommodating my sister's eye exam in such a short noticeYou deserve a 10 stars, not 5 star

Terrible service--I waited over an hour to be helped at Costco in South San Francisco. There were a…read morebunch of people behind the counter just chatting, and only one person was helping customers. I don't recommend it.

I love the people that work here. They are always so helpful, call with reminders, tell me about…read morecurrent discounts or rebates available and so courteous when I visit the location. They all know my name, I can't remember theirs but I recognize them for the last few years I've been coming here. They've help me get my Neice some glasses too.

Called asking about a repair. Rudely cut me off and said to come in and have "a technician" look at…read moremy glasses. Obviously I didn't want to drive 30 minutes just to be told they can't do anything so I just started describing my issue. He cut me off and wouldn't let me talk and said "if you don't want to come down then go to a different store." Listen to him and steer clear, incredibly rude

Amazing doctor! Dr…read more Kosta is truly wonderful. I called his office today hoping to get an appointment for my son, even though there was no availability during the day. When I explained how important it was, he kindly agreed to see us outside of his working hours. I really appreciate his care and dedication. I highly recommend him--God bless him!

I came to this office for my daughter's appointment and Dr. Koutoulas was extremely patient and…read morekind. His staff is also very friendly and helpful. They had a good variety of glasses to pick from. We really appreciated the service and I will be returning to this office for myself and my son in the future.

We've been coming here for a few years now for vision checkups and buying our prescription…read moreglasses. The eye exams have been thorough and consistently well administered. The office staff is very responsive and helpful with making appointments, pulling up insurance details and billing. They carry a diverse selection of frames for prescription glasses and sunglasses from regular brands like your RayBans to luxury brands like Prada, Gucci etc. You may need to book your vision exam a few weeks in advance due to high demand.

Sorry - I accidentally pressed "send"…read more As I was saying - I picked-up my prescription glasses last Friday, March 27th. It was too dark - not for office use. The young lady (another young employee - no name tag) who gave me the glasses asked me to try it for 3-months and just come back if it won't work in the office. What made it more frustrating was she didn't even adjust the glasses so it falls each time I wear it. I went back last Saturday, March 28th - to have the lens changed and the glasses adjusted. Another young guy said I need to come back when Zenia or Josephine is around. For God's sake!! In the decades under the care of Dr. Yamada - I never experienced these poor services: dark glasses like shades; glasses given without adjusting; called the office thrice to ask when Zenia will be around - you cannot reach a live person - - all recorder. How many times do I need to go back to have this fixed? It's just a waste of time. I wish these young ones will be as serious as those senior emloyees.

Vision one Optometry have Excellent service staff…read more Starting from walking in the Office from start to finish. Easy and painlessly fast. Highly recommended.

Kind, capable, caring, amazing staff! Dr. Chin, aside from being a fantastic optometrist, is always…read morepersonable, friendly, and positive. The vision one team has consistently provided top notch care for my family for over 15 years.

Bad customer service. Rude Staff. Overpriced glasswares…read more Please go to Costco for your optical purchase.

I called to make an appointment at 10:08am for 4:20pm same day only to arrive at 4:00pm to be told…read moreupon arrival that there was an issue with my insurance. The guy at the front desk had 5 plus hours to contact me regarding this and I cancelled another appointment for this and ended up wasting time on my Saturday because he didn't do his job properly.

Been going here for years. Quality care, great customer service, clean facility. Highly recommend.read more

Dr. Chew and his team have been my go-to team for the past 5+ years excelling at optometry services…read moreand getting glasses. I moved to the Central Valley in 2021 and after going to several offices here, nothing beats Optica Optometry. The service is swift and organized, greeted with a friendly face when you walk in. You do your tests and get your prescription. The staff take careful attention making you feel 1 of 1 as you try on different glasses. I can tell they curate and rotate seasonally depending on trends which I appreciate. They really work to make it within your budget and consider it all when it comes down to pricing. Their expertise and knowledge is evident through the whole experience. They're my go to and hope they become yours as well!

My experience with Bernd Kutzscher, MD in 2019 was a nightmare. Dr. Kutzscher should have honored…read morehis Hippocratic Oath and performed an eye exam as he was paid to do, billing insurance under the doctors' name while ignorant technicians are the ones doing the work of the MD is wrong, perhaps he should retire if he is tired of performing eyes exams. The technician assessed my eyes through an array of lenses and enter her data in the computer, Dr. Kutzscher came into the room, exchange pleasantries and signed off on the RX without preforming an eye exam. The new RX had a huge change and I was concerned. I bought 2 pairs (clear/dark = $1,400) of glasses with Kutzscher's optician. It took 4 weeks to get the glasses and when I got them, I had a horrendous pain in the eye with the huge change on the RX and had a hard time reading/seeing. I called several times to speak with Dr. Kutzscher, he finally returned my call and said my eyes needed to adjust to the new lenses and agreed to see me three weeks later. Once more the technician assessed my eyes through some lenses and asked me to read some charts which I did with lots of errors but she said it didn't matter. Dr. Kutzscher walked in the room read her notes in the computer and said to keep using the glasses until my eyes adjusted to the change, without performing an eye exam or regard for the pain that I was suffering. I asked him to change the RX, he said there is nothing wrong with the RX, but how does he know if he never performed the eye exam. He should have honored their re-do policy as offered at the time of purchase if the glasses didn't work. The office staff and the optician are very rude, perhaps they believe if they intimidate the clients, they get paid and the problem goes away. Five months later, since the pain continued and I couldn't read or see I went back to my previous eye MD, a true gem, who stands by his work. The doctor performed a comprehensive eye exam and said the pain on my eye was due to the wrong prescription. He assessed my eyes and wrote a new RX. He said if there is any problem, he will re-do my glasses at "no cost". My new RX was a gift sent from heaven I was able to see and read without pain.

I scheduled to see Dr. Kutzscher after suffering what seems to be an ocular migraine and wanted to…read moreconfirm this. I was able to see him within the week after having the symptoms. The doctor himself had great manners, took his time to really understand my symptoms (unlike another ophthalmologist I had seen in the past who rushed me), and was also making conversation getting to know me and such. He was super friendly and professional but had to knock off a star due to wait time. My appointment was scheduled for 1:30PM and I waited until 2:20PM before he got to me. Probably because he is chatty and likes to get to know his patients...so scratch that I'm giving back the star. 5 STARS! Highly recommend!