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    Sunglass Hut at Macy's

    1.0 (1 review)
    Open 11:00 am - 7:00 pm

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    3 years ago

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    Eyes of the World

    Eyes of the World

    4.6
    (60 reviews)
    2.8 mi
    $$

    I had my first appointment here today and everyone was so nice. Melissa at the front desk got me…read morechecked in quickly and easily - I completed my paperwork online ahead of time which saved a bunch of time. Jennifer did my initial scans and was super nice, quick, and explained everything to me very clearly. The process was easy and painless thanks to her. I went with the Nikon eye scan instead of a dilation because I had to drive after and I'm so glad I did. I waited for a bit while Dr. Phillips finished with his previous patient and looked over my scans and paperwork, then he came out and got me for my exam. He was very thorough and showed me my eye scan. I got a new prescription and he walked me out to the lobby again. Alana helped me pick frames and lenses. She picked out several options for me and I picked the one I liked the most with her support. She was very nice the whole time and took the stress out of the whole process. I put off getting new glasses for 14 years because of the stress and anxiety associated with going to the eye doctor and adjusting to new lenses and frames each time your prescription changes. The people here made the entire process so easy that I am confident I won't have any reservations about keeping up with regular exams again.

    For years opticians told me my low vision challenges were something I must learn to live with. My…read moredaughter suggested I visit Eyes of the World for one last look at my possibilities. Doing so has greatly changed my life for the better. The high degree of expertise, patience and direction produced a pair of problem solving frames and lenses that other establishments including low vision experts told me would be impossible. And my new glasses look and feel great. These professionals are truly remarkable.

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    Eyes of the World
    Eyes of the World
    Eyes of the World

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    Rainbow Optics Willakenzie

    Rainbow Optics Willakenzie

    2.8
    (49 reviews)
    1.9 mi
    $$$

    I used to have normal wait times for eyewear, but this place has gone completely downhill. I called…read moreto check on my prescription after waiting weeks, and the front desk woman treated me like an absolute loser just for asking. She spoke down to me like a child because she apparently couldn't be bothered to type a few keystrokes into her computer. When my contacts finally came in, I went to pick them up only to be met with a wall of excuses and lies. First, they couldn't find my glasses. Then came the ridiculous stories: claiming weekends don't count as part of the week, and then blaming my insurance company for making them and causing a delay. I've worn glasses since I was a teenager and I have never heard such garbage in my life. I actually had to walk out and go to Bi-Mart just to cool down and keep them from ruining my day. While I was gone, my wife stayed, and wouldn't you know it--they suddenly "found" my glasses. They had just filed them wrong. Mistaking a file is human, but inventing a massive web of imaginary scenarios and insurance lies instead of just being honest is unacceptable. To top it all off, when we got home, I realized they had marked both sets of my contacts as the left eye. Granted, they are trail pair, but still. I refuse to ever set foot in this office again. I would seriously rather wear a 10-year-old prescription than ever give this place another dime of my money. If you enjoy being talked down to and lied to, this is the place for you. Otherwise, stay far away.

    Patient be aware:…read more Once you have picked out your frames, the next step is a "lens fitting exam." With that exam comes several options...all of which adds cost to yout glasses. I did this, and paid my bill. When I got home, I noticed an extra $35 charge for some type of scratch or dent insurance protection. I never agreed to this, and the woman never mentioned the charge probably hoping I would ignore it. I wouldn't be surprised if she keeps half of the charge as part of her earnings. Hello Rainbow Optics...thats outright scammy. It reeks of you paying a lower wage, but telling the employee you will make a lot more by automatically adding the charge and not mentioning it. The actual doctor was good. But these type of business practices are unethical at best. I called them and asked why this charge was on my bill. I got the typical reply: "oh dont worry, come back in and we will refund your $35. I did go back and get my $35 that I never authorized. And recently, Rainbow Optics has resorted to spam phone calls reminding me its time for an examination. I might schedule an eye exam. But its not going to be with a business who tacks on optional charges such as this "insurance" without my authorization.

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    Rainbow Optics Willakenzie

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    Sunglass Hut at Macy's - sunglasses - Updated June 2026

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