We hired Aquatic Dream Pools to repair our pool and install a liner. We payed over $3000 for…read morerepairs to the pool and installation of a new liner. Unfortunately the repairs didn't hold and we watched $1,375 dollars worth of water run down the hill. After many calls and no-shows, they came an fixed it. Naively we again filled the pool and again it didn't hold. Another $750 worth of water down the drain (literally). After many messages and a request for a refund, we're having to resort to a legal process to get our money back.

I'd like to qualify this review by stating that over the last 15 years I've had dealings with many…read moreof the Stafford/Fredericksburg area pool companies with mixed results and generally came away unsatisfied with the service received. I opened my 32,000 gallon in-ground pool on May 19 2017 this year only to find the pool half empty. The pool company I've been using the last few years doesn't replace liners so they recommended another local pool company. On May 22 2017 I contacted the recommended company and provided them some specifics related to the size of my pool. They stated that they would get back to me with a quote and that I was fourth on their list; they service one or two customers per week. My status inquiries to this company were ignored so I contacted Aquatic Dream Pools on July 11th. Dave Hjelm, from Aquatic Dream Pools, arrived on July 11th to take some measurements and said that the new liner would arrive in two or three weeks and that it would take one day to install the new liner. The liner arrived and was installed on August 8th. Within a day, it was clear that other problems existed as the water level dropped considerably over that time frame. I contacted Aquatic Dream Pools and Dave and Malcolm arrived and began looking for the leak. A week and a half into troubleshooting process, we thought the leak had been located and repaired. When the water level was brought back up to normal levels, the pool had dropping about 2 inches of water over a 24 hours period. Once again I contacted Aquatic Dream Pools and Dave and Malcolm were back out looking for leaks. Over the course of another week and a half, an additional leak was discovered and repaired. Aquatic Dream Pools took ownership of my pool problems and was determined to get the pool operating leak free. Dave and Malcolm must have been to my home an additional 8 or 9 times looking for leaks and their stick-to-itiveness is especially noteworthy. Oh, did I mention that those additional trips were at no additional cost to me? Needless to say, I highly recommend Aquatic Dream Pools and they will be my pool company of choice going forward. Customer service on this level is very hard to find these days.

Fantastic company and staff! Always super quick to respond, excellent customer service and…read moretechnicians are very knowledgable. Just called with a possible problem and got a text that a technician was close by and could help. Identified and fixed the problem quickly and got us back up and running! Been with them for over 5 years and highly impressed with consistent excellent service. Alway suggests a cost effective solution and the value for their service is great!

These folks are very responsive, professional and their prices are great. If I ever need pool…read moreservice, these will be the first and only people I call.

"A Perfect Pocket of Nostalgia and Pure Fun"…read more (5 Stars) If you're looking for a pool game that strips away the clutter and gets straight to the heart of what makes the game great, this is it. Retro Pool is an absolute gem. What Shines: · Pure, Uncomplicated Gameplay: No complicated energy systems, no pushy microtransactions for a better cue. It's just you, the table, and your skill. The physics feel solid and satisfying--sinks and bank shots have a wonderfully tactile thwack and clunk that never gets old. · Authentic Retro Charm: The visuals are a love letter to the classic arcade and early PC pool simulators. The simple, clean isometric (or top-down) view, the subtle CRT filter option, and the minimalist menus instantly transport you back. It's stylish without trying too hard. · Surprisingly Deep: Don't let the simple looks fool you. It offers all the classic modes you want: 8-Ball, 9-Ball, and Snooker. The AI provides a genuine challenge, scaling from casual to shark-like precision. It's the perfect game for a quick 5-minute break or an hour-long session. · Brilliant for Multiplayer: Passing-and-playing on a single device is where this game truly sings. It's the modern, always-in-your-pocket version of huddling around a pub table with friends. The turns are snappy, and the competition is immediate and fun. The Bottom Line: Retro Pool understands its assignment perfectly. It's not trying to be a hyper-realistic simulation with licensed professional players. It's aiming to be the definitive digital version of that perfect, timeless bar game--and it succeeds brilliantly. Perfect for: Fans of classic games, anyone seeking a no-nonsense sports sim, and players who miss the days when games were about gameplay first. An essential download for quick, satisfying sessions. Final Shot: This isn't just a good retro pool game; it's arguably the best in its class. It delivers endless, polished fun in a perfectly nostalgic package. Highly recommended.

Retro Pools Want a…read morepool guy that is reliable, on time and honest, Darius is all of that. Was with other pool companies that did not measure up, where hard to get ahold of blamed their workers etc. Then I found Darius he has done a fantastic job taking care of my pool. He really cares about his quality of work and does a great job keeping me informed of any thing that needs brought to my attention. He is always on time an and sends an update once he has completed his work. I have recommend Darius to friends that were having issues with their pools or pool companies, they are now his customer. Again, if you are looking for a pool company that is reliable, on time and honest, Darius is your guy. You're rolling now - got any more to add? Post Review

I highly recommend Big State Pools without reservation! My pump would not turn on. Instead of…read moresuggesting another motor, my pool tech, Adam, assessed the situation and worked the problem. He quickly surmised that it was another item (that was no longer needed) tripping my breaker. He disconnected it and problem solved very economically. Adam is the best...honest, ethical, smart, experienced and gets the job done. Very happy customer!!!

I definitely recommend Big State Pools. They have been providing repair and maintenance service…read morefor our small in ground pool for 8 years since we moved into a home with a pool and had no idea what we were doing and have a big family with busy schedules. Michael has been our weekly technician and we have worked with him and Adam and others on repairs. Michael s hard working and knowledgeable and very personal. Every one has been easy to work with, skillful, timely, experienced and correct on their diagnoses and work. We have never had to call them out a second time or replace anything they have repaired except our capacitors.... but those do go out over time in our climate. I have worked with Angela in the office to schedule my repair services and work out payment plans on larger repairs. She is very friendly, well spoken, professional, and prompt on scheduling. Prices are always reasonable. Thank you ALL for your trusted pool services!!!

We had an outstanding experience with Aloha Swimming Pools! Brian and his crew completely…read moretransformed our pool in less than a week. They replaced the pool tile, shot blasted the rock to remove years of calcium buildup, sealed the stone, and redid the mastic around the flagstone. The attention to detail was impressive, and everything was completed on schedule. The crew was professional, hardworking, and respectful of our property. Brian was great to work with, knowledgeable, and clearly takes pride in delivering quality work. Our pool looks brand new, and we couldn't be happier with the results. If you're looking for a company that does high-quality work, shows up when they say they will, and finishes the job efficiently, Aloha is your team! They are doing our weekly pool maintenance too!

Although they were unable to help with weekly cleaning due to our distant location, Brian was very…read moreprofessional and educated us on the overall operation of pool ownership. He was able to respond to our location although quite far,and direct us on what issues need immediate attention. I highly recommend Aloha Pools for any Pool fixes, remodel, or any issues involving pool function.

Lone Star company runs the pool chems.. they are garbage. No chlorine, tells their staff not…read moreevacuate the pool upon vomiting kids, this is disgustingly bad. Will be complaining about this to HOA and recommending new company!

UPDATE: after spring rolling around, it was warm enough to get in the pool. Thats when we…read morediscovered the half assed "crack repair" that they did to supposedly stop the leak. It looks like a kindergarteners art project. There are also 11 clumps of plaster that were dropped on the floor of the pool! I wound up hiring a leak detection company. The leak was never where the minor cracks were. It was coming from the spa. Oh...and my new pool company....they actually showed up to clean my pool the day after the derecho storm where most everyone was without power! That's a professional company with outstanding service! Jeremiah Sharpe with Texas Pools (860) 853- 8050.

We met with a few companies in the fall of 2020 before choosing Houston Cool Pools to build our…read morepool. Best decision we ever made. HCP was professional and built a high-quality pool that will last a lifetime. HCP worked with us on a custom design and we think it turned out great. We opened the pool in April 2021 and have used it almost daily (at least the spa portion) since then. Don't build your pool before talking to HCP.

Mike and his team are awesome. Very professional and made me feel comfortable and confident…read morethroughout the whole process.

We had our pool built this year and had communication daily as to what was being done, and what…read morevendor would be on site. Alfonso and Bryan oversaw everything and were on site consistently. If you are looking for a pool company with integrity The Pool Man has it! From the design with a 14 foot easement Wes did beautifully, a few needs after completion that were handled the same day by Melvin, to Pool School with Daniel - every encounter was impressive! We are definitely part of The Pool Man family and have already recommended them!

I do not recommend the pool man. They are currently building our pool and it has been one issue…read moreafter the other. They tried to secure the underground plumbing for the pool with duct tape. I brought this to their attention and had no response, so I had to direct the crew to correct it and remove the duct tape and apply silicone. They broke our gas line and we had to call 911, the work crew continued working despite an active gas leak, which is dangerous for everyone. There were many other communication issues on top of tbis I won't dive into. But when I build my next pool at my new property I would not use the Pool Man again. If you decide to go with them, you will need to watch all the work like a hawk and be prepared to be assertive with issues until they are resolved correctly. The process won't be "smooth." I sincerely regret using the pool man and do not recommend them to anyone based on my personal experience.