The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Amazing and so professional!! Will be my #1 choice for carpets and upholstery! Definitely 5 stars!read more

Where do I begin...First a neighbor informed me that the contractor left my condo door open twice…read moreand he shit it for me. Second, I was told they would clean the flooring after the work was completed and I found dirt all over and metal shavings left behind. Those don't feel great when you step on them. Third, they trapped a water line that runs to the spray nozzle behind the other existing water lines inside the kitchen cabinet. Lastly, I requested the ceiling fan be turned on to expedite the drying process and they did not turn it on. Barely an apology given for any of this. Thankfully I didn't have to pay for any of this as I rent my condo. Unbelievable.

I have old Burber carpet that I'm trying to make last one more year. It needed a spring cleaning…read moreafter kids spilling soda and whathaveyou on it all winter so I decided on BPC after Stanley Steamer did such a Craptastic job last spring. Very happy with the job BPC did on a old warn out carpet. It looks at least three years newer and smells nice and I'll add the drying time was about 4 hrs wich is better then whe anyone else has done it. I'll call BPC again.

Louie cleaned our 6 cushion sectional, 3 area rugs, and a children's seat all for a really…read morereasonable price. I added the 6 cushion sectional to the order the night before, and he did the whole job in two hours. Thanks for bringing the color back to our furniture and rugs in this house with two dogs and a toddler, Louie!

Louie did a wonderful job, and I called him to clean my Bed Mattress, because it had 4 large,…read morePet/Cat Urine Stains, on the Mattress. Louie removed all 4 stains, and the Full Size Mattress looked Brand New, and I am extremely thankful to get this done, because I did not know how to clean this myself, and I really appreciate the hard work, dedication, detailed, and thorough, excellent, work. I called 4 different places in Bloomington, and this Company was the most reasonable priced, and totally worth it!!! I highly recommended Louie, from Discount Carpet and Upholstery Cleaning.

I just had the tile and grout cleaned in one of my bathroom showers, both bathroom floors, as well…read moreas the kitchen floor. Torrey Whitaker is very pleasant, did an excellent job, and backs up his work. Flooring Expressions Floor Care also cleans carpet and upholstery in addition to tile and grout, and is an 24 hour emergency water restoration company. Highly recommended.

Sent a message over yelp and got called back within 20 minutes. FAST! They gave me a fair estimate…read moreand even took $20 off for the coupon on yelp. Mention the coupon on here to Tori and he help you out. They came over, took a quick look and got to work. I came back a little later and the carpets looked great.

Chris showed up on time. He was really nice, and respectful. Did a great job. Reasonable price. I…read morewould definitely recommend his company if you need your carpets or furniture cleaned.

Canceled 3 times on us. Found another cleaner. Said it was because he heard yelling in the…read morebackground. Extremely unprofessional. Edit: owner messaging me and accusing me of domestic violence and threatening to knock my teeth out Edit: owner replied with new story under review here after messaging me on yelp threatening to punch me for my review. None of what he said in his reply was said to us and owner said "he would be going home to light up the grill" instead of coming to do the job he rescheduled 3 times.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

Mr. Trent and Mr. Trent Jr. came in today on very short notice to clean my carpet, and I couldn't…read morebe more impressed. They were professional, friendly, and extremely thorough. My carpet looks brand-new, and their attention to detail truly exceeded my expectations. I'm incredibly grateful for their quick response and the quality of their work. I highly recommend them to anyone in need of reliable, top-tier carpet cleaning services.

Their service technician did a good job cleaning and changing filters on our filter queen vacuum…read more However, the prices were outrageous. We paid $70 for a pair of charcoal filters. The same filters can be found online for $17.00 for a pair. I called and asked the company about this. I brought up prices that you can find online. The lady's response was "well we did not hold a gun to your head".

From the owner: AAA Vacuum provides vacuum cleaner sales and repairs as well as carpet cleaners sales and rental…read moreservices to Terre Haute, IN and the surrounding area.

We watch dogs for a side hustle so our carpets need a regular cleaning. These folks are timely and…read moreprofessional. They show up when they say they will and do a wonderful job. I have used them for my home and my business. Highly recommend.

Colton was our technician. Came out same day. I have dogs and white carpet. Carpet is clean and…read morefresh. Also had my couch down. You can tell he cares about the customer and takes great pride in his work. Communicated with me all day. I called him about a small stain that appeared he came back the next business day and removed it quickly. He explained sometimes things imbedded come up during cleaning. It's gone, couch, carpets and home are awesome.

I've been dealing with these folks for over 20 years. They know their stuff and have always…read moretreated me fairly and honestly along with doing good work. Services offered include cleaning and repair of vacuums. They also have items for sale not only for personal use but janitorial items as well.

From the owner: We sell and service almost any vaccums! We rent carpet Cleaners, work on them sell and rent them…read moreout as well. We also sell janitorial supplies. We will ship anything as well. Have parts as well

I had a truly awful experience with this carpet cleaning service. I scheduled an appointment for…read moreMarch 31st at 10 AM, but the technician showed up at 9:40 AM without any prior notice. At the time, I was at Walmart, planning to return by 10 AM, and my parents, who don't speak English, were at home. My dad called me and spoke to the technician, who confirmed that the price would be $99 + tax for deep cleaning of two bedrooms, to be paid in cash. I told him I would be back in 15 minutes with the cash ready. When I arrived home, the technician was gone. I immediately called him, and he was rude and yelled at me, questioning why no one at my house spoke English. My dad had only said "no English" because he couldn't communicate. After the technician left, my dad locked the door, which anyone would do after seeing someone leave. If the technician needed help, he could have easily rung the doorbell. The worst part was when he told me he wouldn't come back for the original price and demanded $136 + tax instead. It was clear he tried to take advantage of the fact that March 31st was our last day in the rental, and we needed to have the carpet cleaned by that date. His behavior was dishonest, manipulative, and completely unprofessional. He showed no respect or basic decency. I would never recommend this service to anyone. His actions were unprofessional, dishonest, and racially insensitive. Avoid this business at all costs.

I found Express Carpet Cleaning through Yelp and so happy I did. I have 6 animals so as you can…read moreguess I desperately needed my carpets cleaned. I called Larry and he scheduled me ASAP, told me he'd be able to be at my place by noon but ended up texting me he was able to come earlier which helped me out a ton with my busy day. Him and his partner were in and out within the hour and did such an incredible job. My carpet looks and smells amazing now! I will definitely be hiring them again when my animals do what they do again haha. Not all the carpet they did is shown in the pictures, just the main areas and total cost with tax was $205 and I will gladly pay that again if need be.