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    Sunbelt Rentals

    4.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - Sunbelt Rentals

    Machine and tool rental

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    8 years ago

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    Trent's Carpet Cleaning & Restoration

    Trent's Carpet Cleaning & Restoration

    (19 reviews)

    BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

    Mr. Trent and Mr. Trent Jr. came in today on very short notice to clean my carpet, and I couldn't…read morebe more impressed. They were professional, friendly, and extremely thorough. My carpet looks brand-new, and their attention to detail truly exceeded my expectations. I'm incredibly grateful for their quick response and the quality of their work. I highly recommend them to anyone in need of reliable, top-tier carpet cleaning services.

    Express Carpet Cleaning

    Express Carpet Cleaning

    (36 reviews)

    I had a truly awful experience with this carpet cleaning service. I scheduled an appointment for…read moreMarch 31st at 10 AM, but the technician showed up at 9:40 AM without any prior notice. At the time, I was at Walmart, planning to return by 10 AM, and my parents, who don't speak English, were at home. My dad called me and spoke to the technician, who confirmed that the price would be $99 + tax for deep cleaning of two bedrooms, to be paid in cash. I told him I would be back in 15 minutes with the cash ready. When I arrived home, the technician was gone. I immediately called him, and he was rude and yelled at me, questioning why no one at my house spoke English. My dad had only said "no English" because he couldn't communicate. After the technician left, my dad locked the door, which anyone would do after seeing someone leave. If the technician needed help, he could have easily rung the doorbell. The worst part was when he told me he wouldn't come back for the original price and demanded $136 + tax instead. It was clear he tried to take advantage of the fact that March 31st was our last day in the rental, and we needed to have the carpet cleaned by that date. His behavior was dishonest, manipulative, and completely unprofessional. He showed no respect or basic decency. I would never recommend this service to anyone. His actions were unprofessional, dishonest, and racially insensitive. Avoid this business at all costs.

    I found Express Carpet Cleaning through Yelp and so happy I did. I have 6 animals so as you can…read moreguess I desperately needed my carpets cleaned. I called Larry and he scheduled me ASAP, told me he'd be able to be at my place by noon but ended up texting me he was able to come earlier which helped me out a ton with my busy day. Him and his partner were in and out within the hour and did such an incredible job. My carpet looks and smells amazing now! I will definitely be hiring them again when my animals do what they do again haha. Not all the carpet they did is shown in the pictures, just the main areas and total cost with tax was $205 and I will gladly pay that again if need be.

    Sunbelt Rentals - machinerental - Updated May 2026

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